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Embassy Suites by Hilton Knoxville West

4.0 star property
4-star hotel near Turkey Creek Shopping Center

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Knoxville West

Bar (on property)
Reception
Lobby
Premium bedding, in-room safe, desk, blackout drapes
Courtyard

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Room service
  • Gym
  • Bar

Explore the area

View in a map
9621 Parkside Dr, Knoxville, TN, 37922
  • Place, Dead Horse Lake Golf Course
    ‪2 min drive‬
  • Place, Turkey Creek Shopping Center
    ‪5 min drive‬
  • Place, West Town Mall
    ‪5 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪21 min drive‬

Room options

View all photos for Studio, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

Flat-screen TV

Studio, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 325 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, One King Bed

Flat-screen TV

Studio, One King Bed

8.6 out of 10
Excellent
(20 reviews)
  • 325 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for King, Premium Studio Suite

Flat-screen TV

King, Premium Studio Suite

8.8 out of 10
Excellent
(6 reviews)
  • 375 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

Minibar

Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 375 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

Minibar

Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

  • 375 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll-in Shower)

Minibar

Premium Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll-in Shower)

  • 375 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll-in Shower)

Minibar

Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll-in Shower)

  • 375 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Premium Studio, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

Flat-screen TV

Premium Studio, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

  • 325 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for King, Premium Suite

Minibar

King, Premium Suite

10.0 out of 10
Exceptional
(1 review)
  • 375 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Two Queen Beds

Minibar

Suite, Two Queen Beds

  • 375 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds

Minibar

Premium Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 375 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, One King Bed

Minibar

Suite, One King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 375 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, One King Bed

Minibar

Suite, One King Bed

9.4 out of 10
Exceptional
(16 reviews)
  • 375 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Two Queen Beds

Minibar

Suite, Two Queen Beds

8.0 out of 10
Very good
(12 reviews)
  • 375 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

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Exterior

Fairfield by Marriott Inn & Suites Knoxville Turkey Creek

Knoxville West
  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
4.6 out of 5, Wonderful, 713 reviews
$100 nightly
The price is $117
Sep 28 - Sep 29
Total with taxes and fees
Fairfield by Marriott Inn & Suites Knoxville Turkey Creek

About the neighborhood

Knoxville

Knoxville West stay.Your stay at this Knoxville West hotel places you within 3 miles (5 km) of Parkwest Medical Center and Fort Loudoun Lake. Tennova Hospitalist Group and Turkey Creek Shopping Center are also within 3 miles (5 km).

What's nearby

  • Dead Horse Lake Golf Course - 2 min drive - 0.7 miles
  • Turkey Creek Shopping Center - 5 min drive - 3.8 miles
  • West Town Mall - 5 min drive - 4.7 miles
  • Pellissippi State Community College - 6 min drive - 4.7 miles
  • University of Tennessee - 14 min drive - 11.4 miles

Getting around

  • McGhee Tyson Airport (TYS) - 18 min drive

Restaurants

  • ‪Abridged Beer Company: World Headquarters - ‬19 min walk
  • ‪Chick-fil-A - ‬11 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Fazoli's - ‬14 min walk
  • ‪The Chop House - ‬11 min walk

About this property

Embassy Suites by Hilton Knoxville West

4-star hotel near Turkey Creek Shopping Center
As a guest of Embassy Suites by Hilton Knoxville West, you'll find an indoor pool, a hot tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

There are 5 meeting rooms available. The business-friendly Embassy Suites by Hilton Knoxville West also features a terrace, laundry facilities, and room service (during limited hours). Self parking is free.

This 4-star Knoxville hotel is smoke free.

  • 142 guestrooms or units
  • 6 levels
  • Built in 2013
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Terrace
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton Knoxville West offers 142 air-conditioned accommodations with safes and coffee/tea makers. Accommodations are furnished with queen sofa beds. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Exterior

Embassy Suites by Hilton Knoxville Downtown

  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
4.7 out of 5, Exceptional, 730 reviews
$222 nightly
The price is $263
Sep 28 - Sep 29
Total with taxes and fees
Embassy Suites by Hilton Knoxville Downtown

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.
    For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Knoxville West
Embassy Suites Knoxville West
Embassy Suites Knoxville West Hotel
Embassy Suites Knoxville West
Embassy Suites by Hilton Knoxville West Hotel
Embassy Suites by Hilton Knoxville West Knoxville
Embassy Suites by Hilton Knoxville West Hotel Knoxville

Frequently asked questions

How close is Embassy Suites by Hilton Knoxville West to the airport?

Embassy Suites by Hilton Knoxville West is 14.1 mi (18-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

How much does it cost to stay at Embassy Suites by Hilton Knoxville West?

As of Sep 26, 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Knoxville West on Sep 27, 2025 start from $179.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Embassy Suites by Hilton Knoxville West have an airport shuttle?

Airport shuttle services are not available at Embassy Suites by Hilton Knoxville West.

Does Embassy Suites by Hilton Knoxville West offer free breakfast?

Embassy Suites by Hilton Knoxville West offers free buffet breakfast on weekdays between 6:00 AM and 9:30 AM and weekends between 7:00 AM and 10:30 AM.

Is there a casino at Embassy Suites by Hilton Knoxville West?

No, there is no casino at this hotel.

What time is check-in at Embassy Suites by Hilton Knoxville West?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Embassy Suites by Hilton Knoxville West?

This hotel offers free self parking.

Does Embassy Suites by Hilton Knoxville West have a pool?

Embassy Suites by Hilton Knoxville West features an indoor pool. Guests can enjoy pool access from 6:00 AM to 11:00 PM.

Does Embassy Suites by Hilton Knoxville West have a restaurant?

Embassy Suites by Hilton Knoxville West is home to Flying Spoons, which features American cuisine.

Does Embassy Suites by Hilton Knoxville West have a spa?

There are no spa services available at this hotel.

How close is Embassy Suites by Hilton Knoxville West to downtown Knoxville?

Embassy Suites by Hilton Knoxville West is 11.1 mi away from Knoxville.

Embassy Suites by Hilton Knoxville West Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 752 out of 1005 reviews
Rating 8 - Good. 170 out of 1005 reviews
Rating 6 - Okay. 49 out of 1005 reviews
Rating 4 - Poor. 15 out of 1005 reviews
Rating 2 - Terrible. 19 out of 1005 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
View is semi trucks but otherwise good
Stayed 1 night in Aug 2025

6/10 Okay

Stephen

Traveled with family
Liked: Cleanliness, property conditions & facilities
was told pool was broken and it wasn't fixed
Stayed 3 nights in Jul 2025

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great property and location in West Knoxville. Breakfast buffet is top notch.
Stayed 2 nights in Jun 2025

8/10 Good

Draven

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Hayley

Stayed 1 night in May 2025

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place
Stayed 1 night in Jun 2025

10/10 Excellent

Lawrence

Stayed 1 night in May 2025

8/10 Good

lauren

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The customer service of the staff was great. The only thing that I think needs to improve is the cleanliness. I went into the closet to hang up some clothes and it was super dusty. I think they don’t really put much care to it since not everybody uses it. Also, I hung my towel on the bathroom hook and it fell off. Other than that everything was great.
Stayed 2 nights in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service
Stayed 4 nights in Jun 2025

10/10 Excellent

Sanford

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Jeanette

Business traveler
Disliked: Cleanliness
Front office evening we arrived was excellent. Bathroom was not cleaned well, floors were dirty. Furniture was old and dirty but beds were very good.
Stayed 1 night in Jun 2025

10/10 Excellent

Gretchen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
botique feel hotel
Stayed 3 nights in Mar 2025

10/10 Excellent

todd

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel!
Stayed 1 night in May 2025

6/10 Okay

Anne

Traveled with family
Liked: Cleanliness, staff & service
Towel bar instantly fell off wall. Door between the bedroom and the bathroom would not stay secured without something forced up against it, which was a privacy issue. The air conditioner was incredibly loud and disrupted all of our sleep. We had to turn it off to sleep and it got pretty hot. The breakfast was excellent and the service downstairs at breakfast was incredible. The best were very comfortable. The layout of the room was good for trapping family.
Stayed 1 night in May 2025

10/10 Excellent

Lindsay

Stayed 1 night in May 2025

10/10 Excellent

Deandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Damen

Stayed 1 night in May 2025

10/10 Excellent

Sheri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Morgan

Stayed 1 night in Apr 2025

8/10 Good

Tara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Ronald H, Claremont

Liked: Cleanliness, property conditions & facilities
Very nice
Stayed 3 nights in Apr 2025

10/10 Excellent

Kelly

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Jeffrey

Stayed 1 night in Apr 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breakfast closed early

This was my first stay at ES. The property was impressive. I'm not goofing to marks because the breakfast closed early, and that was one of our reasons for choosing this property.
Stayed 1 night in Apr 2025