Embassy Suites by Hilton Knoxville West

Property class: 4
4-star hotel in Knoxville West

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Knoxville West

Courtyard
Indoor pool, open 6:00 AM to 11:00 PM, sun loungers
Breakfast and dinner served, American cuisine
Exterior
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
9621 Parkside Dr, Knoxville, TN, 37922
  • Place, Parkwest Medical Center
    ‪1 min drive‬
  • Place, Dead Horse Lake Golf Course
    ‪3 min drive‬
  • Place, Turkey Creek Shopping Center
    ‪4 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪17 min drive‬

Room options

2 ROOM PREMIUM SUITE-1 KING BED-NONSMOKING

  • Sleeps 4
  • Free WiFi

2 ROOM PREMIUM SUITE-2 QUEENS BEDS-NONSMOKING

  • Sleeps 5
  • Free WiFi

2 Room Suite-pure Wellness-1 King Bed

  • Sleeps 4
  • Free WiFi

2 Room Suite-pure Wellness-2 Queen Beds

  • Sleeps 5
  • Free WiFi

Suite, Two Queen Beds

  • Sleeps 4
  • Free WiFi

Suite, One King Bed

  • Sleeps 2
  • Free WiFi

Suite, One King Bed

9.6 out of 10
Exceptional
(17 reviews)
  • 375 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Suite, One King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 375 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Standard Suite, 1 King Bed (Mobility/Hearing, Roll-in Shower)

  • 375 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Studio, One King Bed

8.6 out of 10
Excellent
(21 reviews)
  • 325 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Studio, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 325 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Suite, Two Queen Beds

8.0 out of 10
Very good
(16 reviews)
  • 375 sq ft
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

Suite, Two Queen Beds

  • 375 sq ft
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll-in Shower)

  • 375 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

King, Premium Studio Suite

8.8 out of 10
Excellent
(6 reviews)
  • 375 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

King, Premium Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 375 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Premium Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 375 sq ft
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

Premium Studio, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

  • 325 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 375 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Premium Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll-in Shower)

  • 375 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

1 King Bed-2 Room Suite-nonsmoking

  • Sleeps 4
  • Free WiFi

Premium Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll-in Shower)

  • Sleeps 4
  • Free WiFi

Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

  • Sleeps 2
  • Free WiFi

Suite, One King Bed

  • Sleeps 2
  • Free WiFi

Studio, One King Bed

  • Sleeps 2
  • Free WiFi

Studio, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

  • Sleeps 2
  • Free WiFi

Suite, Two Queen Beds

  • Sleeps 4
  • Free WiFi

Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll-in Shower)

  • Sleeps 4
  • Free WiFi

King, Premium Studio Suite

  • Sleeps 2
  • Free WiFi

King, Premium Suite

  • Sleeps 2
  • Free WiFi

Premium Suite, 2 Queen Beds

  • Sleeps 4
  • Free WiFi

Premium Studio, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

  • Sleeps 2
  • Free WiFi

Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

  • Sleeps 2
  • Free WiFi

1 Room Premium Studio Suite-1 King Bed-Nosmok

  • Sleeps 4
  • Free WiFi

1 King Bed-Studio 1 Room Suite-Nonsmoking

  • Sleeps 4
  • Free WiFi

Two-Room Premium King Suite-Non-Smoking

  • Sleeps 4
  • Free WiFi

Two-Room King Suite-Non-Smoking

  • Sleeps 4
  • Free WiFi

Two-Room Suite With 2 Queen Beds-Non-Smoking

  • Sleeps 5
  • Free WiFi

2 Room Suite With 1 King Bed-Mobility And Hearing Accessible Non-Smoking

  • Sleeps 4
  • Free WiFi

2 Room Premium Suite With 2 Queen Beds-Non Smoking

  • Sleeps 5
  • Free WiFi

Two-Room Suite-Pure Wellness With 1 King Bed

  • Sleeps 4
  • Free WiFi

Mobility Hearing Accessible 2 Room 2 Queen Suite

  • Sleeps 5
  • Free WiFi

Mobility Hearing Accessible Premium 2 Queen Suite with Roll in Shower

  • Sleeps 5
  • Free WiFi

Mobility Hearing Accessible Premium King Room with Roll in Shower

  • Sleeps 4
  • Free WiFi

Mobility Hearing Accessible Premium King Studio with Roll in Shower

  • Sleeps 4
  • Free WiFi

2 Room Pure Wellness 2 Queen Suite

  • Sleeps 5
  • Free WiFi

Mobility/Hearing Accessible Studio Suite King Roll-in Shower

  • Sleeps 4
  • Free WiFi

1 King 2 Room Suite Non-Smoking

  • Sleeps 4
  • Free WiFi

1 King Premium Studio Suite Non-Smoking

  • Sleeps 4
  • Free WiFi

1 King Premium Suite Non-Smoking

  • Sleeps 4
  • Free WiFi

1 King Studio Mobility Hearing Accessible Roll In Shower Non-Smoking

  • Sleeps 4
  • Free WiFi

1 King Studio Suite Mobility/Hearing Accessible Roll-In Shower

  • Sleeps 4
  • Free WiFi

1 King Studio Suite Non-Smoking

  • Sleeps 4
  • Free WiFi

1 King Suite Mobility Hearing Accessible Roll In Shower

  • Sleeps 4
  • Free WiFi

1 King Suite Mobility Hearing Accessible Roll In Shower Non-Smoking

  • Sleeps 4
  • Free WiFi

2 Queen 2 Room Suite Non-Smoking

  • Sleeps 5
  • Free WiFi

2 Queen Premium Suite Non-Smoking

  • Sleeps 5
  • Free WiFi

2 Queen Suite Mobility Hearing Accessible Roll In Shower Non-Smoking

  • Sleeps 5
  • Free WiFi

King Premium Suite - Non-Smoking

  • Sleeps 4
  • Free WiFi

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About the neighborhood

Knoxville

Knoxville West stay.Your stay at this Knoxville West hotel places you within 3 miles (5 km) of Parkwest Medical Center and Fort Loudoun Lake. Tennova Hospitalist Group and Turkey Creek Shopping Center are also within 3 miles (5 km).

What's nearby

  • Parkwest Medical Center - 1 min drive - 0.5 miles
  • Dead Horse Lake Golf Course - 3 min drive - 2.3 miles
  • Fort Loudoun Lake - 4 min drive - 3.2 miles
  • Turkey Creek Shopping Center - 4 min drive - 3.8 miles
  • West Town Mall - 5 min drive - 4.3 miles

Getting around

  • McGhee Tyson Airport (TYS) - 18 min drive

Restaurants

  • ‪Chick-fil-A - ‬11 min walk
  • ‪Abridged Beer Company: World Headquarters - ‬19 min walk
  • ‪Cook Out - ‬3 min drive
  • ‪Cracker Barrel - ‬3 min drive
  • ‪McDonald's - ‬14 min walk

About this property

Embassy Suites by Hilton Knoxville West

4-star hotel in Knoxville West
As a guest of Embassy Suites by Hilton Knoxville West, you'll find an indoor pool, a hot tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

There are 5 meeting rooms available. The business-friendly Embassy Suites by Hilton Knoxville West also features a terrace, laundry facilities, and room service (during limited hours). Self parking is free.

This 4-star Knoxville hotel is smoke free.

  • 142 guestrooms or units
  • 6 levels
  • Built in 2013
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Terrace
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton Knoxville West offers 142 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Elevator (74 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Knoxville West
Embassy Suites Knoxville West
Embassy Suites Knoxville West Hotel
Embassy Suites Knoxville West
Embassy Suites by Hilton Knoxville West Hotel
Embassy Suites by Hilton Knoxville West Knoxville
Embassy Suites by Hilton Knoxville West Hotel Knoxville

Frequently asked questions

How close is Embassy Suites by Hilton Knoxville West to the airport?

Embassy Suites by Hilton Knoxville West is 14.1 mi (18-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

How much does it cost to stay at Embassy Suites by Hilton Knoxville West?

As of Apr 30, 2026, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Knoxville West on May 10, 2026 start from $174, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Embassy Suites by Hilton Knoxville West have an airport shuttle?

Airport shuttle services are not available at Embassy Suites by Hilton Knoxville West.

Does Embassy Suites by Hilton Knoxville West offer free breakfast?

Embassy Suites by Hilton Knoxville West offers free buffet breakfast on weekdays between 6:00 AM and 9:30 AM and weekends between 7:00 AM and 10:30 AM.

Is there a casino at Embassy Suites by Hilton Knoxville West?

No, there is no casino at this hotel.

What time is check-in at Embassy Suites by Hilton Knoxville West?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Embassy Suites by Hilton Knoxville West?

This hotel offers free self parking.

Does Embassy Suites by Hilton Knoxville West have a pool?

Embassy Suites by Hilton Knoxville West features an indoor pool. Guests can enjoy pool access from 6:00 AM to 11:00 PM.

Does Embassy Suites by Hilton Knoxville West have a restaurant?

Embassy Suites by Hilton Knoxville West is home to Flying Spoons, which features American cuisine.

Does Embassy Suites by Hilton Knoxville West have a spa?

There are no spa services available at this hotel.

How close is Embassy Suites by Hilton Knoxville West to downtown Knoxville?

Embassy Suites by Hilton Knoxville West is 11.1 mi away from Knoxville.

Embassy Suites by Hilton Knoxville West Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 742 out of 1005 reviews
Rating 8 - Good. 169 out of 1005 reviews
Rating 6 - Okay. 54 out of 1005 reviews
Rating 4 - Poor. 20 out of 1005 reviews
Rating 2 - Terrible. 20 out of 1005 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Carrie

Stayed 1 night in Mar 2026

10/10 Excellent

Amanda

Stayed 1 night in Jan 2026

10/10 Excellent

Adam

Stayed 1 night in Jan 2026

8/10 Good

Cory

Business traveler
Liked: Cleanliness, staff & service, amenities
Room was very clean. Room heater/ac was noisy.
Stayed 4 nights in Jan 2026

10/10 Excellent

Dustin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything the staff is always nice and friendly. My son lost his glasses there and when we went back they dound them i was so happy
Stayed 2 nights in Jan 2026

10/10 Excellent

Logan

Stayed 1 night in Jan 2026

6/10 Okay

Yolanda

Stayed 1 night in Dec 2025

10/10 Excellent

Brittany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay overall and plan to return. The breakfast and happy hour snacks were wonderful. The drain in our bathtub was missing the part to be able to run a bath and should be repaired.
Stayed 1 night in Dec 2025

6/10 Okay

Rhonda

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I was very close to the elevator. Very noisy. Lots of traffic and dings from the elevator late into the night. Additionally I did not feel secure, although I’ve stayed there previously. However, the pillows are marvelously comfortable!
Stayed 1 night in Jan 2026

10/10 Excellent

Fabian

Stayed 2 nights in Jan 2026

8/10 Good

Robin

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Yes. Would have liked hard boiled eggs
Stayed 5 nights in Dec 2025

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Awesome hotel and great staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Nick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2025

10/10 Excellent

Kelia

Stayed 1 night in Jan 2026

10/10 Excellent

Jocie

Stayed 1 night in Dec 2025

10/10 Excellent

John

Stayed 1 night in Dec 2025

6/10 Okay

Kailey

Traveled with family and small children
Liked: Amenities, property conditions & facilities
The room needs to be dusted and a new air filter the thermostat was blinking change air filter other than that it was great i plan on having my wedding there
Stayed 1 night in Dec 2025

10/10 Excellent

Rodney

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was great, clean and the staff were very friendly. Also the breakfast was really good. Overall good experience.
Stayed 1 night in Dec 2025

10/10 Excellent

Larry and Julie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent experience in every area!
Stayed 1 night in Dec 2025

6/10 Okay

Dustin

Stayed 2 nights in Dec 2025

10/10 Excellent

Jamal

Stayed 1 night in Dec 2025

10/10 Excellent

Terry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is a real feast and the staff is so friendly and helpful.
Stayed 6 nights in Dec 2025

10/10 Excellent

Hunter

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were better than I thought. Staff was so friendly and so were the guests. For my first time in Tennessee, I’m glad I stayed here.
Stayed 4 nights in Dec 2025

10/10 Excellent

Kyla

Liked: Cleanliness, staff & service
Great pillows Clean rooms Complimentary Happy hour and breakfast Close to the highway Lobby was well decorated
Stayed 1 night in Dec 2025

10/10 Excellent

Bonnie

Stayed 1 night in Dec 2025