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Borgo di Fiuzzi Resort & Spa

4.0 star property
4-star beachfront hotel near Praia A Mare Beach

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Photo gallery for Borgo di Fiuzzi Resort & Spa

Outdoor pool, pool umbrellas, sun loungers
Poolside bar
In-room safe, blackout drapes, soundproofing, cribs/infant beds
Aerial view
Poolside bar

Reviews

6.8 out of 10

Popular amenities

  • Parking available
  • All inclusive
  • Bar
  • Gym
  • Hot Tub
  • Pet friendly

Explore the area

View in a map
Contrada Fiuzzi, Praia a Mare, CS, 87028
  • Place, AquaFans Water Park
    ‪3 min walk‬
  • Place, Praia A Mare Beach
    ‪3 min walk‬
  • Place, Sanctuary of S. Maria della Grotta
    ‪5 min drive‬

Room options

View all photos for Classic Double Room

In-room safe, blackout drapes, soundproofing, cribs/infant beds

Classic Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | In-room safe, blackout drapes, soundproofing, cribs/infant beds

Superior Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

In-room safe, blackout drapes, soundproofing, cribs/infant beds

Family Room

  • 269 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Suite

21-inch flat-screen TV with cable channels, TV

Superior Suite

  • 538 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Triple Room

In-room safe, blackout drapes, soundproofing, cribs/infant beds

Superior Triple Room

  • 25 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Triple Room

In-room safe, blackout drapes, soundproofing, cribs/infant beds

Classic Triple Room

  • 25 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room (Plus)

In-room safe, blackout drapes, soundproofing, cribs/infant beds

Family Room (Plus)

  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Quadruple Room (Family)

In-room safe, blackout drapes, soundproofing, cribs/infant beds

Classic Quadruple Room (Family)

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Suite

In-room safe, blackout drapes, soundproofing, cribs/infant beds

Classic Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Praia a Mare

On the beach.Within a 5-minute walk of this Praia a Mare hotel, you'll find Praia A Mare Beach and AquaFans Water Park. Also, Isola di Dino is within half a mile (1 km) and Sanctuary of S. Maria della Grotta is within 2 miles (3 km).

What's nearby

  • AquaFans Water Park - 3 min walk - 0.2 miles
  • Praia A Mare Beach - 3 min walk - 0.2 miles
  • Isola di Dino - 2 min drive - 0.7 miles
  • Sanctuary of S. Maria della Grotta - 5 min drive - 1.2 miles
  • Sanctuary of the Madonna Della Grotta - 5 min drive - 1.2 miles

Getting around

  • Praja Ajeta Tortora Station - 9 min drive
  • Lamezia Terme Intl. Airport (SUF) - 146 min drive

Restaurants

  • ‪C’ Ama Fa’ - ‬2 min drive
  • ‪Buddha Beach - ‬13 min walk
  • ‪Ristorante Saraceno - ‬5 min drive
  • ‪Sailor's café - ‬3 min drive
  • ‪Il Fornaio - ‬3 min drive

About this property

Borgo di Fiuzzi Resort & Spa

4-star beachfront hotel near Praia A Mare Beach
Borgo di Fiuzzi Resort & Spa is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply step outside to unwind on the hotel's beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Borgo di Fiuzzi Resort & Spa like an outdoor pool and a children's pool.

There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This all-inclusive hotel also offers outdoor tennis courts, a health club, and a hot tub. Parking is available for a fee.

This 4-star Praia a Mare hotel is smoke free.

  • 1 building
  • 345 guestrooms or units
  • 4 levels
  • 3 dining venues
  • Meeting rooms
  • Built in 2011
  • Kid's club (surcharge)
  • Supervised childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Borgo di Fiuzzi Resort & Spa offers 345 air-conditioned accommodations with safes and hair dryers. 21-inch flat-screen televisions come with cable channels.

Bathrooms include showers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Guests can pamper themselves with a trip to the onsite spa, which has 5 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

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Exterior
Grand Hotel De Rose
  • On private beach
  • Pool
  • Hot Tub
  • Pet friendly
4.3 out of 5, Excellent, 134 reviews
Grand Hotel De Rose

Property amenities

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Crib (surcharge)
  • Outdoor pool
  • Playground
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free train station pick-up shuttle
  • Self parking on site (EUR 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A poolside bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 21-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 5 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from May 01 to September 30:
  • Fitness facilities
  • Sauna
  • Spa
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 30 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October - 31 May, EUR 0.00 per person, per night, up to 15 nights. This tax does not apply to children under 10 years of age.
  • A tax is imposed by the city: From 1 June - 30 September, EUR 4.00 per person, per night, up to 15 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 180 per vehicle (one-way)
  • Self parking fee: EUR 10 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

Property Registration Number 078045-ALB-00005

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Borgo di Fiuzzi
Borgo di Fiuzzi Praia a Mare
Borgo di Fiuzzi Resort
Borgo di Fiuzzi Resort Praia a Mare
Borgo di Fiuzzi Resort Spa
Borgo Di Fiuzzi & Praia A Mare
Borgo di Fiuzzi Resort & Spa Hotel
Borgo di Fiuzzi Resort & Spa Praia a Mare
Borgo di Fiuzzi Resort & Spa Hotel Praia a Mare

Frequently asked questions

How close is Borgo di Fiuzzi Resort & Spa to the airport?

Borgo di Fiuzzi Resort & Spa is 81.6 mi (146-min drive) away from the Lamezia Terme Intl. Airport (SUF) airport, the closest popular airport to the property.

Does Borgo di Fiuzzi Resort & Spa have an airport shuttle?

Borgo di Fiuzzi Resort & Spa offers an airport shuttle 24 hours a day, on request, for a charge of EUR 180 per vehicle, one-way.

How close is Borgo di Fiuzzi Resort & Spa to the beach?

This hotel is on a private beach. Don't forget your sunscreen!

Does Borgo di Fiuzzi Resort & Spa offer free breakfast?

Borgo di Fiuzzi Resort & Spa does not offer free breakfast.

Is there a casino at Borgo di Fiuzzi Resort & Spa?

No, there is no casino at this hotel.

What time is check-in at Borgo di Fiuzzi Resort & Spa?

Check-in start time: 5 PM; Check-in end time: midnight.

Is there free parking at Borgo di Fiuzzi Resort & Spa?

Free parking is not available at this hotel. Self parking is available for EUR 10 per day.

Does Borgo di Fiuzzi Resort & Spa have a pool?

Borgo di Fiuzzi Resort & Spa features an outdoor pool and a children's pool.

Does Borgo di Fiuzzi Resort & Spa have a restaurant?

There are 3 onsite restaurants, offering options like Mediterranean cuisine and al fresco dining.

Does Borgo di Fiuzzi Resort & Spa have a spa?

This hotel has a spa, which features body treatments, facials, and mani/pedis.

How close is Borgo di Fiuzzi Resort & Spa to downtown Praia a Mare?

Borgo di Fiuzzi Resort & Spa is 1 mi away from Praia a Mare.

Reviews

Borgo di Fiuzzi Resort & Spa Reviews

6.8

7.6/10

Cleanliness

6.6/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 20 out of 105 reviews
Rating 8 - Good. 34 out of 105 reviews
Rating 6 - Okay. 23 out of 105 reviews
Rating 4 - Poor. 16 out of 105 reviews
Rating 2 - Terrible. 12 out of 105 reviews

Reviews

4/10 Poor

Natasha

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Anna

Disliked: Staff & service
NA
Stayed 1 night in Aug 2023

6/10 Okay

Jay, Rio Rancho

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The hotel was weird and did not have good food/beverage services. You had to use cash only to put money on one room key account and then utilize that one key to buy drinks or food items. The staff will not let you charge items to your room and settle at check out. Additionally there are steps everywhere and sometimes you must go up to go back down, no handicap accessible areas. There is a 12 inch television in the room and no place to sit other than on the bed. There is no wifi im the room unless you are close to the reception area. Air conditioners are set to only go down to 23 Celsius too! Impossible to get it lower. Beautiful area and people are friendly in town, but this hotel has a security guard that follows you everywhere. Just overall a strange place to stay and not for international visitors.
Stayed 2 nights in Jun 2022

6/10 Okay

Claudio

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 2 nights in Sep 2021

8/10 Good

Verified traveler

Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
We stayed there for one night on May 23rd. We must have been the only guests in this large hotel. You can tell that they were getting ready for the busy season. It was definitely quiet. We had reserved a mountain view room, but were not upgraded to a sea vue even though there was no one there. The town was charming, but most stores were closed. I am sure that Praia a Mare is a great summer spot to stay, but be advised, not in May! Breakfast was ok, but the service was inexistant. The staff was more interested in chatting than interacting with the only guests they had. Would not return...
Stayed 1 night in May 2019

4/10 Poor

Steve

Disliked: Staff & service
Stayed 4 nights in Sep 2018

2/10 Terrible

katie, Kent Uk

Disliked: Cleanliness, staff & service, property conditions & facilities

Disappointing on many levels

Hotel chosen because 1) proximity to a wedding venue ( reason for trip) 2) info said English was spoken 3) 4 star Hotel was close to wedding - phew English almost non exsistent, and no one st all could speak any English some days, this caused challenges with organising trips,( we had to sort alone) taxi to and from wedding and around food choice as one guest a coeliac. 4 star! Not in our opinion Not allowed a second room key, room not clean including food wrappers from a previous occupant, communal areas even less clean, totally annoyed that the a’lcarte restaurant closed mid way through our stay with no warning on website or at hotel. On booking we were told free parking but once there non available in the free area outside of the hotel eventually had parking for free in hotel. Could give lots of small negative examples but the hotel of course didn’t spoil the wedding but I would definitely not recommend to anyone. A few other points - no inside bars or coffee bars opening only option by pool or beach meant any drinks there were in smoking areas. Hotel said mountain view room which was totally true lovely view of the mountain just a shame before the mountain less than 50 metres from our balcony was the main train line. Therefore very noisy all day and night. Breakfast poor and almost no choice for the coeliac The night we did use the a’lcarte great but the buffet night redicously overpriced only 2 of 4 courses available for coeliac
Stayed 7 nights in Aug 2018

6/10 Okay

Verified traveler

Short stay at the beach

The hotel is clean and well located, with a nice lido next to it and activities, but inside it is not well organised and any purchase is complicated.
Stayed 1 night in Aug 2018

2/10 Terrible

joyce, oxford

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Dreadful

Clean room.but otherwise all bad.room view choice of entertainment stage and very noisy or rail line and skips.may have been good once. Now hotel sea front tatty with grey shale and weeds.location delapidated and next to small grotty water park.food worst ever. Breakfast chaos wirh nowhere to sit.as no clwar way of managing the overfilled hotel.sugar water for juice. Stale bread.unpleasant coffee.pool very overcrowded in afternoons.some staff trying to be nice but clearly scared of breaking rules.nb you have to wear wrist band but not as much fun as a festival.
Stayed 3 nights in Jul 2018

8/10 Good

Ernie Pavan, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay in Calabria

This location was fine overall. The food was plentiful and the menu changed daily. The service was great overall. The beach was beautiful to look at but be prepared for stones rather than sand. On Day 4 and 5 of our stay, the tide brought in a fair amount of garbage which was not addressed by the hotel. Otherwise, I have no complaints and would highly recommend this location.

8/10 Good

Ross

Liked: Cleanliness, staff & service, room comfort

Great beach location

Overall good but with a few minor problems leaking ceiling, key access switched off towel not replaced, sea view not initially allocated Catering manager great guy

2/10 Terrible

Paul Lingwood, UK

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Need better reception staff.

Stayed there for a week. Will not be returning. While Praia A Mare itself is a beautiful town, the staff in Borgo left a bad taste in our mouths. While the hotel is well maintained and clean, unfortunately the staff, reception staff mainly, are dreadful. They were unhelpful, standoffish, arrogant, rude and child-like in their giggling at different guests from behind the reception counter. The advertise themselves as a hotel for UK, Spanish, German and US tourists, yet are unable to communicate with any of them. Their English was either poor/broken or non-existent. The 'Rules' you receive on check-in are in Italian which was of no help to the four elderly Californian ladies I met wandering around the complex, unable to get any answers. They had no information on where we could eat in the hotel, where/what time the Spa opens or the gym. This is not just from my experience in dealing with them. I have observed the staff 'dealing' with others and seen the same dis-respect and indifference.

10/10 Excellent

Graham Gifford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

self contained resort hotel

The hotel was very clean and adequate for our needs. The staff were friendly and helpful and the food was good and plentiful. The hotel has everything you would need for a family holiday Italian style. The hotel caters for Italian holiday makers who like to relax round the pool or on the beach for most of the day soaking up the sun, play sports, and eat very well in the evening. If this is what you want from your holiday then I would recommend you visit, if you need to be organised and have someone entertain the kids all day I suggest you go to Disneyland.

4/10 Poor

Roberto

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
L’accesso alla struttura con l’auto è piuttosto complicato: si può entrare solo dopo aver effettuato il check-in alla reception e, se c’è disponibilità, viene consegnata una card per aprire la sbarra al costo aggiuntivo di 10€ al giorno. In alternativa, bisogna lasciare la macchina nei piazzali antistanti, che però in alta stagione risultano quasi sempre pieni. L’ingresso, situato vicino a una rotatoria, è poco visibile e ci si ritrova spesso tra auto in doppia o tripla fila, con gli ospiti in attesa di poter accedere. Il check-in è previsto dalle 14:00, ma la camera ci è stata consegnata solo dopo le 17:00 (e ci è andata bene: ad altri è stata data addirittura a ridosso della cena). Per quanto riguarda il servizio spiaggia (a pagamento tramite tessera club), non è prevista una postazione fissa: ogni giorno bisogna “conquistarla”, ma spesso si trovano già asciugamani piazzati dai soliti furbetti che si prenotano i lettini fin dal mattino presto. Lo stesso problema si riscontra in piscina, dove i lettini non sono sufficienti per tutti gli ospiti. In positivo, la camera era pulita e abbastanza spaziosa, e il cibo, considerata la grande affluenza, è risultato buono e con tempi di attesa al buffet contenuti. Tuttavia, per la cifra pagata, il livello complessivo dei servizi è ben lontano da quello che ci si aspetterebbe e inferiore rispetto ad altre strutture della Calabria in cui abbiamo soggiornato poco dopo.
Stayed 2 nights in Aug 2025

2/10 Terrible

Federica

Stayed 7 nights in Aug 2024

8/10 Good

Fabio

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Borgo fiuzzi resort è una gradevole struttura posta sul mare, la piscina è molto bella immersa in un giardino molto curato con adiacente un bar molto carino. Le camere ampie e luminose hanno un letto molto comodo e tende oscuranti per un piacevole riposo. I servizi offerti dalla struttura sono di buona qualità, l'animazione composta da tanti ragazzi, bravi e competenti così come il servizio ristorazione offre pasti apprezzabili a buffet ( da migliorare la varietà del cibo e l'organizzazione dei tavoli un po' confusionaria in quanto sono si assegnati ma poi ti ritrovi persone al tuo tavolo e tu sei costretto a trovarne un altro). Molto male invece, la prima colazione ripetitiva e scarsa sia in qualità che quantità! La spiaggia è proprio di fronte all'hotel molto ampia e di ciottoli grossi ( servono scarpette) offre 2 lettini e un ombrellone per camera ( si potrebbe lasciare più spazio tra un ombrellone e un altro perché sono un po' ammassati), sono presenti le docce e un chiosco. Nel complesso struttura molto gradevole e al giusto prezzo ci ritornerei volentieri.
Stayed 7 nights in Aug 2024

4/10 Poor

Saverio

Traveled with family and small children
Altes Gebäude, an vielen Stellen schmutzig, Keine Handtücher für das Pool, keine Möglichkeit in Restaurants zu essen, wenn man nicht vorher ein All Inclusive gebucht hat. Eigentlich sehr, sehr schade für die Stelle wo man ist.
Stayed 4 nights in Aug 2024

10/10 Excellent

Mauro

Traveled with family
Liked: Cleanliness, staff & service
Excelente
Stayed 4 nights in Jun 2023

4/10 Poor

Verified traveler

Traveled with pets, Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
struttura molto bella. Servizio carente nella fase di comunicazione con il cliente. personale molto giovane non affiancato da tutor esperti. Alle comunicazioni ricevute in reception non corrispondeva poi la realtà. ad esempio ho chiesto se potessi portare il cane in spiaggia e mi hanno risposto che il regolamento comunale lo vietava, In realtà il reg, comunale consentiva cani al guinzaglio e comunque in spiaggia nessuno del personale ha fatto alcuna verifica. Identica situazione per la piscina, che non utilizzo, ma che passando ho visto cagnolini scorazzare liberi sul prato. un vero peccato perchè la struttura merita e se ben amministrata potrebbe essere un gioiellino. Il problema della comunicazione esteso a tutti gli ambiti, dall bar al ristorante, dalla reception al portierato (un signore attempato probabilmente già pensionato). Consiglio corsi di comunicazione orientati al customer care.
Stayed 2 nights in Jul 2021

4/10 Poor

Gabriella

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Sep 2020

10/10 Excellent

Vale, Castellaneta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Camera pulita, bellissima piscina a disposizione con animazione, acqua gym ecc... , accesso privato direttamente alla spiaggia con incluso ombrellone e sdraio.
Stayed 3 nights in Sep 2020

4/10 Poor

Ginevra

Disliked: Staff & service, property conditions & facilities, room comfort

eek end da incubo

Deludente il cibo ,camera rumorosissima perché proprio sul teatro con un volume dello spettacolo da denuncia infissi chiusi tappi nelle orecchie e non riuscivo ne a sentire la tv non parliamo di leggere un libro nessuna cortesia da parte del personale
Stayed 2 nights in Sep 2020

8/10 Good

Fabio

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Maria mercedes

Liked: Cleanliness, property conditions & facilities, room comfort
La struttura è bella e moderna. Le camere confortevoli e pulite Peccato che al ristorante ci sia solo un responsabile per l’assegnazione dei tavoli insufficiente per il gran numero di persone. La qualità della cena è stata buona. Dovrebbero migliorare la competenza del personale. Inoltre con tanti spazi sia al chiuso che all’aperto dovrebbero organizzare uno spogliatoio per il cambio di abiti. Il bagno non è luogo idoneo ne per aprire una valigia ne per sedersi.
Stayed 1 night in Jul 2020