4/10 Poor
Shawn
Traveled with partner
Apr 19, 2025
Disliked: Amenities, property conditions & facilities
We, like many other reviewers, fell for the great marketing tactics of Casa Lamia - the promise of a vibey, beautifully maintained hotel, in a picturesque setting. But, what we got was a hotel that felt more like a roadside motel, with stained linens, water stained walls, low functioning air conditioning units, dated decor and an overwhelming sense of disappointment. We booked a room for 2 nights and when we checked into our first room, we noticed it shared a wall with the kitchen/dining room. The space was noisy and really not to our satisfaction, so we requested to move to a different room; staff accommodated this request. Our new room was much quieter however, upon settling in, we discovered there was no water pressure in the shower, the shower pan would not drain, the hot water was hit or miss, and the toilet would barely flush. After spending one night at Casa Lamia, we decided to leave the next day and move to a much nicer, better priced hotel. We did not request a refund, just decided to cut our losses. And while we shared information about the dysfunctional systems with management, you could tell they were used to hearing these complaints, as the manager simply thanked us for sharing our concerns. We definitely do not recommend booking this hotel; there are better options in the area, with accommodations that far exceed those of Casa Lamia.
Shawn
Stayed 2 nights in Apr 2025
