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"Great customer service. Clean comfortable rooms. But the toilet didn’t flush properly. Fast easy free airport shuttle. Would recommend and stay again. " More

By a verified traveler on Sat 25 May 2019

Hotel Description

4-star guestrooms with free WiFi

Close to airport

Within 3 miles (5 km) of this Manchester hotel, you'll find Wythenshawe Hospital and Quarry Bank Mill and Styal Estate. University of Manchester and Manchester Palace Theatre are within 9 miles (15 km).

Business services

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Self parking, a coffee shop, and a terrace are also offered.

Free WiFi, LCD TVs

The 230 soundproofed guestrooms offer free WiFi and 24-hour room service. Other amenities include LCD TVs, free newspapers, and hair dryers.

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$100* Per night/room Aug 1 - Aug 2

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Family Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Room, 2 Double Beds, Accessible

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Family Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

DoubleTree by Hilton Manchester Airport ratings based on 7 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for DoubleTree by Hilton Manchester Airport

Everyone (4) Couples (1) Family (3)
2 out of 5
I made resevations for dinner at 7pm. I was seated and gave my dinner selection by 7:05. My drink was delivered promptly and the appetizer. Then I waited and waited for my dinner. Other guests came and went, and I was still waitingafter a full hour of waiting, i finally got my dinner. Next morning, despite the fact I told the driver of the hotel van which airline I was flying with, he took me to the wrong terminal and I had to spend 10 pounds for a taxi to get to the correct terminal. Not good!

Posted by on Sep 27, 2019

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2 out of 5
Old and ver dirty for the price. Won’t stay there again. Stains all over the carpet, baby nappie in the bin in the bathroom,etc

Posted by , from Manchester Airport on Aug 27, 2019

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4 out of 5
Great customer service. Clean comfortable rooms. But the toilet didn’t flush properly. Fast easy free airport shuttle. Would recommend and stay again.

Posted by on May 25, 2019

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4 out of 5

Posted by on May 18, 2019

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4 out of 5
Very convenient to Manchester airport if flying in or out. Room was comfortable and had everything we needed. Air conditioning did not work well. Only stayed one night in order to catch early plane the next day, which is probably the best use of this hotel. Free shuttle to airport terminal was appreciated.

Posted by , from North Carolina on Sep 17, 2018

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2 out of 5
As a diamond loyalty member, i would not have expected a cracked sink, or a shower that was really diffucult to control for temperature. Nor enough electric outlets for a business traveler. No nice touches such as towel robes or slippers. I’ve stayed in Hilton properties around the world and treatment at this one is lacking. This one is tired.

Posted by , from Wilmington, DE. USA on Apr 2, 2018

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1 out of 5
We were booked to stay at the Hilton Manchester Airport on June 21, 2019. I had advised the hotel at the time of our booking that we would be checking in late. When we arrived at the hotel (approx 1130pm) their systems were down and they were unable to check us in (and several other guests). They advised us that they were on the phone with support and hoping to have the issues resolved within the next hour. This was kind of annoying as we had to be at the airport for 4am for a 6am flight, but things happen. By 1 am the issues still had not been resolved and they could not provide us or other guests with an update as to when we could get into our rooms. At this point they advised us that there were other rooms available at the Radisson or the Marriott hotel but we would have to pay for these rooms out of pocket. This is absolutely ridiculous. Multiple guests (including myself) asked for a refund. They took my booking information and told me it would be a few days before I could get a refund as they would have to talk to Travelocity. I contacted Travelocity to expedite my refund. Travelocity has been amazing to work with (thank you to JM the agent who has been dealing with our case). It is now July 2nd and the agent has tried multiple times to get in touch with the Hilton and has yet to speak to a manager. I do not recommend the Hilton Manchester Airport, unless you want to sleep on a chair at the airport.

Posted by on Jul 2, 2019

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About the DoubleTree by Hilton Manchester Airport

Location Outwood Lane Ringway Mancheste, Manchester, England M90 4WP

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available. Public spaces have free WiFi. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Manchester Airport. For a fee, parking is available. This 4-star Manchester hotel is smoke free.

  • 230 guestrooms or units
  • 5 levels
  • Built in 1986
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Convenience store
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Airport: Manchester Airport (MAN) (0.6 km / 0.4 mi)
  • Train station: Manchester Airport Station (0.4 km / 0.3 mi)
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

DoubleTree by Hilton Manchester Airport offers 230 accommodations with safes and complimentary newspapers. LCD televisions come with pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Manchester hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • LCD television
  • Movies for purchase
  • Electric kettle
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 5:30 AM to 10:30 AM.

Masons Restaurant - This restaurant serves breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: GBP 50.00 per pet, per stay
  • Weight limit: 75 lbs
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 15.00 per person (approximately)
  • Self parking fee: GBP 15 per night
  • Pet fee: GBP 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: GBP 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Hotel Manchester Airport
  • Hilton Manchester Airport
  • Manchester Airport Hilton
  • Airport Hilton Manchester
  • Hilton Hotel Manchester
  • Hilton Manchester Airport Hotel Manchester
  • Manchester Hilton
  • Hilton Manchester Airport Hotel
  • Hilton Manchester Airport
  • DoubleTree by Hilton Manchester Airport Hotel
  • DoubleTree by Hilton Manchester Airport Manchester
  • DoubleTree by Hilton Manchester Airport Hotel Manchester

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.