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The Malvern

4.0 star property
4-star adults-only hotel perfect for exploring Malvern

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Photo gallery for The Malvern

Indoor pool, outdoor pool, sun loungers
Lounge
Breakfast, lunch and dinner served
Lobby sitting area
Lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Hot Tub
  • Gym

Explore the area

Map
Grovewood Road, Malvern, England, WR14 1GD
  • Morgan Motor Company
    ‪3 min drive‬
  • Malvern Theatres
    ‪5 min drive‬
  • Three Counties Showground
    ‪8 min drive‬

Room options

View all photos for Executive Twin Room

Executive Twin Room | In-room safe, desk, soundproofing, iron/ironing board

Executive Twin Room

  • 167 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Double Room Single Use

In-room safe, desk, soundproofing, iron/ironing board

Executive Double Room Single Use

  • Sleeps 1
  • 1 Double Bed

View all photos for Executive Double Room

In-room safe, desk, soundproofing, iron/ironing board

Executive Double Room

  • 167 sq ft
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Malvern

Heart of Malvern.You'll be within half a mile (1 km) of Barnards Green Cricket Club and 2 miles (3 km) of Morgan Motor Company with a stay here. Malvern Theatres and Great Malvern Priory are also within 3 miles (5 km).

What's nearby

  • Barnards Green Cricket Club - 9 min walk - 0.5 miles
  • Morgan Motor Company - 3 min drive - 1.7 miles
  • Malvern Theatres - 5 min drive - 2.5 miles
  • Great Malvern Priory - 5 min drive - 2.5 miles
  • Three Counties Showground - 8 min drive - 4.3 miles

Getting around

  • Malvern Link Station - 3 min drive
  • Birmingham Airport (BHX) - 55 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪The Nags Head - ‬4 min drive
  • ‪The Swan Inn - ‬17 min walk
  • ‪Caffè Nero - ‬7 min walk
  • ‪Barnards Green Fish Bar - ‬4 min drive

About this property

The Malvern

4-star adults-only hotel perfect for exploring Malvern
The Malvern offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A hot tub, a fitness center, and a sauna are also featured at the business-friendly The Malvern. Free self parking is available.

This 4-star Malvern hotel is smoke free.

  • 33 guestrooms or units
  • 2 levels
  • Built in 1998
  • Continental breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Beauty salon
  • Newspapers for purchase
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Malvern offers 33 air-conditioned accommodations with safes and complimentary bottled water. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The onsite spa has 11 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English

Similar properties

Property entrance

The Abbey Great Malvern

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  • Free WiFi
  • Restaurant
  • Breakfast available
4.3 out of 5, Excellent, 872 reviews
$126 nightly
The price is $152
Jun 22 - Jun 23
Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • TV

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, mobile payments, Google Pay, and Apple Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

The Malvern Hotel
Malvern
The Malvern Malvern
Malvern Hotel Malvern
The Malvern Hotel Malvern

Frequently asked questions

How close is The Malvern to the airport?

The Malvern is 42.5 mi (55-min drive) away from the Birmingham Airport (BHX) airport, the closest popular airport to the property.

Does The Malvern have an airport shuttle?

Airport shuttle services are not available at The Malvern.

Does The Malvern offer free breakfast?

The Malvern offers free continental breakfast every day.

Is there a casino at The Malvern?

No, there is no casino at this hotel.

What time is check-in at The Malvern?

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM.

Is there free parking at The Malvern?

This hotel offers free self parking.

Does The Malvern have a pool?

The Malvern features an indoor pool and an outdoor pool.

Does The Malvern have a restaurant?

Yes, there is a restaurant on site.

Does The Malvern have a spa?

This hotel has a spa, which features body wraps, massages, and body scrubs.

How close is The Malvern to downtown Malvern?

The Malvern is 1.6 mi away from Malvern.

The Malvern Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 93 out of 177 reviews
Rating 8 - Good. 53 out of 177 reviews
Rating 6 - Okay. 16 out of 177 reviews
Rating 4 - Poor. 9 out of 177 reviews
Rating 2 - Terrible. 6 out of 177 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Emma

Traveled with group
Liked: Cleanliness

Lovely but could have been better

It was lovely I just expected more from a spa hotel with the room prices. Rooms were a bit small. It was difficult to get treatment appointments and make use of the spa due to their availability and it was hard to contact them to discuss In the end our treatment was cut short due to overbooking
Stayed 1 night in Mar 2025

8/10 Good

Paul Lloyd

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The accommodation was good and the food in the restaurant excellent. Staff were also very welcoming
Stayed 2 nights in Mar 2025

10/10 Excellent

Nicola Jade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

christine

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice spa pool.
Stayed 2 nights in Mar 2025

10/10 Excellent

Thelma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

Stayed 2 nights in Mar 2025

6/10 Okay

Mark

Traveled with partner
Disliked: Amenities
Everything about our spa stay could best be described as “in need of TLC”. The Rooms are tired and in need of a refresh. In between a Travel Lodge and a Premier Inn for standards. Very small TVs too. The Spa facilities comprises of one pool that is both indoor&outdoor and 4 heat rooms. The pool had missing tiles, looked quite worn. It was also easy to swim into the section walls of the seperate bays of the pool. The outdoor area itself was fairly bland/nondescript and more could have been done to try and hide the fact that there is a Premier Inn within eyeshot of the hotel (nb the hotel is not very near the Malvern Hills, it’s on a trading estate, right next to an Aldi and a roundabout). The heating rooms had two good saunas, a steam room that wasn’t very steamy and a room that I’m not really sure what benefit it offered. Breakfast was very good quality but the buffet section wasn’t regularly topped up and staff were asked multiple times for more plates or butter or toast. Staff themselves seemed friendly enough but seemed strict on processes. We arrived 5 minutes before check in time, and still weren’t able to view our rooms until precisely 3pm. All in all, it was an average stay and I wouldn’t go back.
Stayed 1 night in Feb 2025

4/10 Poor

Ashon

Traveled with partner
Disliked: Property conditions & facilities
A very disappointing stay, especially after experiencing and comparing this to many other spa break. Having looked at the location and previous reviews, I had been fairly optimistic about this spa break. On first glance it looks amazing, however it seems as if all photos used to depict the location have been its selling points. With a deeper inspection you are greeted with an indoor pool area which I can only resemble being unto a leisure centre facility, with endless sun loungers compact within a limited space. The outdoor pool, described as a hydrotherapy pool had been interesting, as although being different, it lacked pool seating within each feature. Other therapy features had been bog standard. Later the hotel room provided had been clean but shabby, with stains to the carpet, cracked tiles within the bathroom and marks within the shower tray. This being a birthday spa break, I had been really disappointed to eat dinner elsewhere, although the breakfast was fairly pleasant with great customer service demonstrated. Please be aware that this spa is positioned directly opposite a retail park.
Stayed 1 night in Feb 2025

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Lovely stay. Comfortable beds. Lovely atmosphere.
Stayed 2 nights in Jan 2025

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly and accommodating Hotel was clean and inviting Spa was lovely, relaxing. Thoroughly enjoyed the outdoor pool especially after sunset Food lovely
Stayed 1 night in Jan 2025

10/10 Excellent

adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ranier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Rachid

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I tried to do an early check in but unfortunately didn’t work! Best regards Oussous
Stayed 1 night in Nov 2024

10/10 Excellent

Jacqueline

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful - the food, treatment, facilities and polite, helpful staff! This was my 3rd visit to the hotel and my friends absolutely loved the whole experience and want to return. Loved the ambience and enjoyed such a relaxing break. Thank you to my therapist for a great back, neck and shoulder massage!
Stayed 1 night in Aug 2024

6/10 Okay

Victoria

Liked: Property conditions & facilities
Disliked: Cleanliness
We had a 2 day stay here with friends. The spa facilities were lovely but my spa treatment did not start well as the towels that I was asked to lie on were clearly used as they were covered in oil from the last person who had treatment. I raised it straight away with the beauty therapist and she tried to pass it off that they were old towels until I pointed out that the towels underneath were clean with no oil smell. She swiftly removed the two towels apologised and blamed the previous therapist who had used the room and that she had been asked to cover my treatment as my booked therapist was running late. Apart from that the treatment was ok, not the best I’ve ever had but the therapist was very friendly. I wouldn’t go back, due to this and a few other issues with poor service from badly trained staff, when the hotel is trying to aim for the mid to high market. So would expect standards to be better.
Stayed 2 nights in Aug 2024

8/10 Good

Rhiannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

A lovely stay, staff were super friendly and efficient. Rooms could do with a little updating to make this a 5/5 but excellent amenities and cleanliness.
Stayed 1 night in Aug 2024

8/10 Good

Alison

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Latoya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

KEVIN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Winny

Liked: Property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Mrs Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Malvern is really special

The Malvern is our very favourite spa. The facilities are excellent and the staff always go out of their way to be friendly and helpful.
Stayed 2 nights in Jun 2024

4/10 Poor

Sebastian

Liked: Cleanliness, staff & service

Overpriced and lousy location

For what they charge the rooms are small and dark, the spa not that great and the location is in the middle of a shopping centre area and not very scenic at all. The place is clean and the staff are great but this place is way overpriced for what is offered.
Stayed 1 night in Jun 2024

8/10 Good

Piers

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Shaun, Melksham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff throughout, spa facilities excellent, comfortable room and dinner was delicious with good choice / variety available. Location good tor showground for RHS show. But sandwiched between Aldi and Premier Inn. Imdustrial location so not exactly on doorstep of Malvern Hills for walking.
Stayed 1 night in May 2024

10/10 Excellent

Yiming

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024