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"Excellent service, nice room; helpful staff; great location. " More

By a verified traveler on Mon 13 May 2019

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Hotel Description

4-star hotel near Museo Nacional Centro de Arte Reina Sofia

City center retreat

Within a 15-minute walk of this Arganzuela hotel, you'll find Museo Nacional Centro de Arte Reina Sofia and Espacio Ibercaja Delicias. El Retiro Park and Prado Museum are also within 2 miles (3 km).

Business services

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the free WiFi in public areas, conference center, and conference space. You'll appreciate the area shuttle, self parking, and terrace.

Standard Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$95* Per night/room Dec 18 - Dec 19

Double Room (Breakfast Included)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Double Room (extra bed)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Double Room (2 adult + 1 child)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Rafaelhoteles Atocha ratings based on 7 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Rafaelhoteles Atocha

Everyone (5) Family (2)
5 out of 5
Excellent service, nice room; helpful staff; great location.

Posted by on May 13, 2019

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5 out of 5
Nice hotel near Madrid Atocha train station. I recommend it.

Posted by on Oct 24, 2018

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5 out of 5

Nice hotel close to train/public transport

Excelente hotel clean and comfortable close to public transportation and with taxis at the hotel front doors the bar amd restaurant are pretty good also. Would recommend to anyone.

Posted by , from california on Mar 13, 2018

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3 out of 5

Ok experience

We were comfortable and the room was clean and nice, but the attention just average compare to the other hotel in Madrid. Usually, Spanish people are very attentive, but the staff did not seem so attentive in our case. We have had great experiences in other hotels in Spain.

Posted by , from G. V. on May 17, 2017

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3 out of 5

Perfectly adequate &comfortable

Nothing special but clean, quiet and comfortable and near Atocha. A bit of a walk to the sights but there are restaurants nearby so if you are spending one night and need to be near train, I recommend it. OTherwise I would stay nearer the museums and other sights. We enjoyed dinner at Bodega Rosalee.

Posted by , from Alaska on Oct 24, 2016

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4 out of 5
Pros: Clean, modern and location
Cons: Wifi
Location: The train station is across the street.
Everything went well at check-in, great location, clean and modern hotel. One negative was the internet (wifi) was TERRIBLE unable to login for two days. Staff was unable to assist me with the login. I would recommend this hotel but I would inform them about wifi (internet) situation.

Posted by , from Chicago on Jul 1, 2016

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2 out of 5

Don't stay there

The hotel was very noisy , the walls were paper thin. The bed was not very comfortable and the shower was treacherous. On the bright side, the morning buffet was very good .

Posted by , from dover,de on Feb 5, 2011

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Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 11485 square feet (1067 square meters) and includes a conference center. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Rafaelhoteles Atocha. The hotel can provide concierge services and wedding services. For a fee, parking is available. This 4-star Madrid hotel is smoke free.

  • 1 building
  • 245 guestrooms or units
  • 4 levels
  • 11485 sq ft of conference space
  • 1067 sq m of conference space
  • Built in 1998
  • Deli
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Madrid (XOC-Atocha Train Station) (1.3 km / 0.8 mi)
  • Metro station: Palos de la Frontera Station (0.7 km / 0.4 mi)
  • Property shuttles: Area shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Rafaelhoteles Atocha offers 245 accommodations with minibars and safes. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, designer toiletries, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

  • Deep soaking tub
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Bidet
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Rafaelhoteles Atocha has a restaurant serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

  • One child stays free
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Online penalty collection
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 16 for adults and EUR 5 for children (approximately)
  • Covered self parking fee: EUR 22 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Rafaelhoteles
  • Rafaelhoteles Atocha
  • Rafaelhoteles Hotel
  • Rafaelhoteles Hotel Atocha
  • Atocha Hotel Rafael
  • Hotel Rafael Atocha
  • Rafaelhoteles Atocha Hotel Madrid
  • Rafaelhoteles Atocha Madrid
  • Rafaelhoteles Atocha Hotel
  • Rafaelhoteles Atocha Hotel
  • Rafaelhoteles Atocha Madrid
  • Rafaelhoteles Atocha Hotel Madrid

You should know

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.