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"Champagne and fruit unfused water when you arrive. Coffee and bfast " More

By a verified traveler on Tue 20 Aug 2019

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Hotel Description

4-star hotel in Arroyo de la Vega

Arroyo de la Vega stay

With a stay at this Arroyo de la Vega hotel, you'll be within 2 miles (3 km) of Plaza Norte 2 Commercial Centre and 6 miles (10 km) of Autonomous University of Madrid. IFEMA and Santiago Bernabéu Stadium are within 9 miles (15 km).

Business services

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free self parking, a coffee shop, and a garden are also offered.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$73* Per night/room May 5 - May 6

Standard Room (with extra bed)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Eurostars Gran Madrid ratings based on 3 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Eurostars Gran Madrid

Everyone (3)
4 out of 5
Champagne and fruit unfused water when you arrive. Coffee and bfast

Posted by on Aug 20, 2019

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4 out of 5

Posted by on Aug 19, 2019

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2 out of 5
Room was fine. Bed wasn’t comfortable!! Couldn’t sleep all night...

Posted by on Jan 14, 2019

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Renovations + Closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:

  • Bar/lounge

Property Features

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces. A business center and meeting rooms are available. A fitness center, tour/ticket assistance, and a garden are also featured at the business-friendly Eurostars Gran Madrid. Self parking is free. This 4-star Alcobendas hotel is smoke free.

  • 100 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Built in 2003
  • Manager's reception (free)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Alcobendas-S.S. de los Reyes Station (2.7 km / 1.7 mi)
  • Metro station: La Moraleja Station (0.4 km / 0.2 mi)
  • Parking: Free self parking

Room Amenities

Eurostars Gran Madrid offers 100 accommodations with minibars and safes. Accommodations offer separate sitting areas and include desks. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, designer toiletries, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Sitting area
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Bidet
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

The hotel hosts a free manager's reception daily.

El Foro - This restaurant serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Hiking/biking trails nearby

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash.

  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows regional sanitization guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Eurostars Gran
  • Eurostars Gran Madrid
  • Eurostars Gran Madrid Alcobendas
  • Eurostars Gran Madrid Hotel
  • Eurostars Gran Madrid Hotel Alcobendas
  • Eurostars Madrid
  • Gran Madrid
  • Gran Madrid Eurostars
  • Gran Madrid Alcobendas
  • Gran Madrid Hotel Alcobendas
  • Eurostars Gran Madrid Hotel
  • Eurostars Gran Madrid Alcobendas
  • Eurostars Gran Madrid Hotel Alcobendas

You should know

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.