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C. H. Chelo

2.5 star property
Guest house near Gran Via in Madrid
VIP Access

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Photo gallery for C. H. Chelo

Family Room (4 people) | View from room
Front of property
Single Room | Bathroom | Combined shower/tub, hair dryer, slippers, towels
Family Room (4 people) | Desk, blackout drapes, iron/ironing board, free WiFi
Staircase

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Hortaleza 17, 3º Izquierda, Madrid, Madrid, 28004
  • Gran Via
    ‪3 min walk‬
  • Puerta del Sol
    ‪8 min walk‬
  • Plaza Mayor
    ‪13 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Room options

View all photos for Basic Double or Twin Room

Desk, blackout drapes, iron/ironing board, free WiFi

Basic Double or Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 118 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Double Room

Desk, blackout drapes, iron/ironing board, free WiFi

Basic Double Room

10.0 out of 10
Exceptional
(1 review)
  • 118 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (4 people)

Family Room (4 people) | Desk, blackout drapes, iron/ironing board, free WiFi

Family Room (4 people)

10.0 out of 10
Exceptional
(3 reviews)
  • 237 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Family Room (3 people)

Family Room (3 people) | Desk, blackout drapes, iron/ironing board, free WiFi

Family Room (3 people)

8.8 out of 10
Excellent
(3 reviews)
  • 161 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Single Room

Single Room | Desk, blackout drapes, iron/ironing board, free WiFi

Single Room

9.2 out of 10
Wonderful
(7 reviews)
  • 65 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Madrid

City center stay.A stay at this Madrid Centro pension places you steps from Gran Via and within a 10-minute walk of Puerta del Sol. Plaza Mayor and Prado Museum are also within 2 miles (3 km).
View more Pensions in MadridOpens in a new window

What's nearby

  • Gran Via - 3 min walk - 0.2 miles
  • Puerta del Sol - 8 min walk - 0.5 miles
  • Plaza Mayor - 13 min walk - 0.7 miles
  • Prado Museum - 13 min walk - 0.7 miles
  • Royal Palace of Madrid - 17 min walk - 1.0 mile

Getting around

  • Gran Via Station - 3 min walk
  • Madrid Recoletos Station - 12 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 27 min drive

Restaurants

  • ‪Fratelli d'Italia - ‬1 min walk
  • ‪Hot Bar - ‬1 min walk
  • ‪Bósforos Doner Kebap - ‬1 min walk
  • ‪Muerde o Chupa - ‬1 min walk
  • ‪El Desván Bakery - ‬1 min walk

About this property

C. H. Chelo

Guest house near Gran Via in Madrid
C. H. Chelo offers its guests multilingual staff, tour/ticket assistance, and an elevator. Public spaces have free WiFi.
  • 10 guestrooms or units
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Elevator
C. H. Chelo offers 10 air-conditioned accommodations with slippers and blackout drapes/curtains. 22-inch LCD televisions come with digital channels.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking available (EUR 19 per day)
  • Area shuttle (surcharge)

Accessibility

  • Elevator

Room amenities

Entertainment

  • 22-inch LCD TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee: EUR 20 for check-in between 11:30 PM and 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 11:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 15 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 19 per day (1312 ft away)
  • Late check-in fee: EUR 20 for check-in between 11:30 PM and 2:00 PM
  • Rollaway bed fee: EUR 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

C. H. Chelo Motel Madrid
C. H. Chelo Motel
C. H. Chelo Madrid
C. H. Chelo
C. H. Chelo Madrid
C. H. Chelo Pension
C. H. Chelo Pension Madrid

Frequently asked questions

How close is C. H. Chelo to the airport?

C. H. Chelo is 9.2 mi (27-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

Does C. H. Chelo have an airport shuttle?

Airport shuttle services are not available at C. H. Chelo.

Does C. H. Chelo offer free breakfast?

C. H. Chelo does not offer free breakfast.

Is there a casino at C. H. Chelo?

No, there is no casino at this pension, but Casino Gran Via (2-min walk) and Casino de Madrid (7-min walk) are nearby.

What time is check-in at C. H. Chelo?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM.

Is there free parking at C. H. Chelo?

Free parking is not available at this pension.

Does C. H. Chelo have a pool?

C. H. Chelo does not have a pool.

Does C. H. Chelo have a spa?

There are no spa services available at this pension.

How close is C. H. Chelo to downtown Madrid?

C. H. Chelo is 0.4 mi away from Madrid.

C. H. Chelo Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 124 out of 335 reviews
Rating 8 - Good. 145 out of 335 reviews
Rating 6 - Okay. 50 out of 335 reviews
Rating 4 - Poor. 10 out of 335 reviews
Rating 2 - Terrible. 6 out of 335 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Maribel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nuestra estadia fue se puede decir buena pero con algunos problemas, el elevados carias veces estaba fuera de servicio y segundo en las noches se escuchaba mucho ruido de personas de otros pisos y no se podia dormir la ubicacion es muy buena también el servicio ,pero lo único era eso mucho ruido en las noches.
Stayed 5 nights in May 2025

10/10 Excellent

Kosin

Stayed 2 nights in May 2025

10/10 Excellent

Pablo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente localización y espacio dentro del cuarto. Los empleados son de alta calidad y muy atentos.
Stayed 5 nights in Apr 2025

6/10 Okay

Abraham

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Great Location with Safety Concerns

The hotel is located near Gran Via and both metro & commuter train stations, so there were a lot of great dining and shopping options available. The private suite was small with a small refrigerator, but no microwave. Also, the bathroom sink was way too small and inconvenient to use. The owner and staff were very friendly. There's one incident worth mentioning. At the check-in, the owner told us to just leave our keys on the reception window if we're checking out before 0900, which we did. However, when we went down stairs, the main door of building was locked from the inside and you needed the key to open that door to get out of the building. This could've been a dangerous situation if there was a fire in the building and people are trapped because they couldn't get out of the building.
Stayed 3 nights in Mar 2025

6/10 Okay

Diana

Liked: Cleanliness, staff & service
Midden in het centrum plus aardig personeel
Stayed 5 nights in Mar 2025

10/10 Excellent

Roxana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent
Stayed 2 nights in Mar 2025

10/10 Excellent

REMIGIO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great like it
Stayed 1 night in Jan 2025

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Pham Hoang Lan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming and convenient location!
Stayed 1 night in Nov 2024

8/10 Good

Laurel

Liked: Cleanliness, staff & service, property conditions & facilities
Smaller space than I was expecting…tiny bathroom. Great location!!
Stayed 1 night in Nov 2024

6/10 Okay

Eduardo

Liked: Cleanliness, staff & service
Basic but clean and nice staff. Not that easy to find because the sign that has the name is covered by a tree. The sign on the door it says another name
Stayed 1 night in Nov 2024

10/10 Excellent

Duncan

Stayed 4 nights in Sep 2024

8/10 Good

Yun Sil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

4/10 Poor

Martín, Santo Domingo, Dominican

Liked: Staff & service
Disliked: Amenities
Wry small bathroom. A danger and hazard really/
Stayed 1 night in Mar 2024

10/10 Excellent

wilma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great budget hotel. Excellent service and location

Excellent service. The staff very nice. It is very compact room but with great comfort and very clean. In the heart of Madrid. Safe
Stayed 1 night in Mar 2024

6/10 Okay

Johnny

Liked: Cleanliness, staff & service

Good budget friendly place

If you want a place to sleep and are planing on being on the city a lot and not in the room then this is the place. It is small but works if you are on a budget. The only complain is the the street is loud up until 3-4am so it is a little difficult to get rest. They provide earplugs to help and of course this is not their fault, it’s just the neighborhood. We enjoyed our stay and it helped us keep the budget available for other activities.
Stayed 3 nights in Mar 2024

6/10 Okay

Juan

Traveled with group
Liked: Cleanliness

So basic

It is close to Gran Via and restaurants, but it is not comfortable.
Stayed 2 nights in Jan 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

James

Stayed 1 night in Sep 2023

2/10 Terrible

Howard

Stayed 4 nights in Jun 2023

10/10 Excellent

Daniel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff.

Friendly staff, great location and comfortable rooms.
Stayed 2 nights in Mar 2023

10/10 Excellent

Madeleine Sahar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners were very friendly and sweet! The room was also quite nice and well-located in the city
Stayed 12 nights in Jan 2023

2/10 Terrible

Amneris

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Fui de viaje con mi pareja, volamos por horas y nos dejaron en la calle luego de haber reservado con meses de anticipación. Nos cancelaron la habitación que habíamos reservado por cuatro días e indicaron que se la dieron a otra persona, alegando que si no le avisamos la hora de llegada ellos tenían el derecho a cancelar la reserva. Eso no le decía en ningún lado. Ya la habitación estaba paga en su totalidad, también perdimos el dinero. No recomiendo hagan reserva en este lugar. No caigan en este truco, además el lugar no es en la mejor zona. Y el trato de la Sra. que estaba en la Oficina y nos recibió no era el Mejor, ni le importó dejarnos en la calle, ya que en esos días había partido de fútbol y todos los hoteles estaban llenos.

8/10 Good

Louiza

Liked: Cleanliness, staff & service

Great location for a “no frills” stay

Really centrally located with Gran Via just steps away. The room was a great size and was also very clean with a hair dryer, towels, ear plugs, and water provided. Air conditioner in the room was excellent. Our room had a mini fridge, which was nice. The bathroom in our room was tiny and difficult for even one person to move around in. It was also VERY dark in the bathroom and we had to use the flashlight on our cell phone to add lighting. While all the towels provided were super clean, they definitely felt like they had been washed one too many times and were very rough. We had a room that overlooked Calle Hortaleza and it gets very loud at night. We slept with ear plugs, which helped, but the noise goes all through the night. The wifi in our room was very spotty, too. There are 5 different wifi networks to choose from for the hostal but our room got only 2 of them and even those 2 would go in and out. It’s a perfect “no frills” place if all you’re looking to do is shower & sleep in your room. Despite some room for improvement, I would definitely recommend staying here due to the amazing location & cleanliness of everything.
Stayed 3 nights in Sep 2022

10/10 Excellent

DAVID, OAKVILLW

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location - small, but clean. Very friendly and helpful management. Will definitely recommend!
Stayed 5 nights in Sep 2022