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Hotel Santuario Machu Picchu

3.0 star property
3-star hotel near Aguas Calientes Hot Springs

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Photo gallery for Hotel Santuario Machu Picchu

Relax with a drink at the bar, surrounded by lush views and a geometric design.
Situated in a mountainous region, this hotel offers scenic views from its multiple balconies amidst lush greenery.
Relax in the hotel's inviting lobby, featuring a comfortable seating area with sofas and armchairs, a TV, and a reception desk.
Three single beds with white mattresses and brown headboards line the room, accompanied by a framed artwork and a large window offering a view of the outdoors.
Relax in comfort with a plush sofa set and a central coffee table, surrounded by a high ceiling and large windows with a view of the outdoors.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
Av Hermanos Ayar No. 105, Machu Picchu, 8681
  • Aguas Calientes Hot Springs
    ‪13 min walk‬
  • Huayna Picchu
  • Temple of the Condor
    ‪10 min drive‬

Room options

View all photos for Habitacion Twin

Habitacion Twin | In-room safe, free WiFi, bed sheets

Habitacion Twin

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Double Room | In-room safe, free WiFi, bed sheets

Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | In-room safe, free WiFi, bed sheets

Triple Room

  • 301 sq ft
  • Sleeps 3
  • 3 Twin Beds

About the neighborhood

Machu Picchu

In Machu Picchu .Within a 5-minute walk of the hotel, you'll find Historic Sanctuary of Machu Picchu and Urubamba River. Manco Capac Square and Putucusi are also within half a mile (1 km).

What's nearby

  • Historic Sanctuary of Machu Picchu - 1 min walk - 0.0 miles
  • Aguas Calientes Hot Springs - 13 min walk - 0.7 miles
  • Temple of the Condor - 10 min drive - 1.7 miles
  • Temple of the Sun - 10 min drive - 1.7 miles
  • Central Plaza - 10 min drive - 1.7 miles

Getting around

  • Machu Picchu Station - 6 min walk

Restaurants

  • ‪Toto's House Restaurante - ‬3 min walk
  • ‪Restaurant Fortaleza - ‬3 min walk
  • ‪Munaycha - ‬3 min walk
  • ‪Mesa 7 Restaurant Mapi - ‬5 min walk
  • ‪Apu Salkantay - ‬7 min walk

About this property

Hotel Santuario Machu Picchu

3-star hotel near Aguas Calientes Hot Springs
There's a restaurant on site. WiFi is free in public spaces. Hotel Santuario Machu Picchu also features tour/ticket assistance, complimentary newspapers in the lobby, and dry cleaning/laundry services.

This 3-star Machu Picchu hotel is smoke free.

  • 38 guestrooms or units
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Dining venue
Hotel Santuario Machu Picchu offers 38 accommodations with safes and hair dryers. Rooms open to balconies. Flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English

Similar properties

Three single beds with wooden frames and white bedding, a desk, chair, and flat-screen TV, and a large window with an outdoor view.

Santuario Machupicchu

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Bar
4.4 out of 5, Excellent, 103 reviews
Santuario Machupicchu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Room service

More

  • Phone
  • Safe

Policies

Check-in

Check-in start time: 10 AM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 9 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 

Property Registration Number 20564042103

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.

Property is also known as

Hotel Santuario
Santuario Machu Picchu
Santuario Machu Picchu
Hotel Santuario Machu Picchu Hotel
Hotel Santuario Machu Picchu Machu Picchu
Hotel Santuario Machu Picchu Hotel Machu Picchu

Frequently asked questions

Does Hotel Santuario Machu Picchu have an airport shuttle?

Airport shuttle services are not available at Hotel Santuario Machu Picchu.

Does Hotel Santuario Machu Picchu offer free breakfast?

Hotel Santuario Machu Picchu does not offer free breakfast.

Is there a casino at Hotel Santuario Machu Picchu?

No, there is no casino at this hotel.

What time is check-in at Hotel Santuario Machu Picchu?

Check-in start time: 10 AM; Check-in end time: midnight.

Is there free parking at Hotel Santuario Machu Picchu?

Free parking is not available at this hotel.

Does Hotel Santuario Machu Picchu have a pool?

Hotel Santuario Machu Picchu does not have a pool.

Does Hotel Santuario Machu Picchu have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Santuario Machu Picchu have a spa?

There are no spa services available at this hotel.

How close is Hotel Santuario Machu Picchu to downtown Machu Picchu?

Hotel Santuario Machu Picchu is 0.2 mi away from Aguas Calientes.

Hotel Santuario Machu Picchu Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 33 out of 65 reviews
Rating 8 - Good. 19 out of 65 reviews
Rating 6 - Okay. 10 out of 65 reviews
Rating 4 - Poor. 1 out of 65 reviews
Rating 2 - Terrible. 2 out of 65 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

8.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Kendi

Liked: Amenities
Good
Stayed 3 nights in Aug 2023

10/10 Excellent

Stefania

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the breakfast buffet had alot of different food options such as eggs, sausage, sliced ham, pineapple, papaya, watermelon, avocado, brocolli, croissant, seasame bread, ect. I also liked that the view from my room was amazing. I could see the river and the mountain from my room. The hotel staff was very friendly and polite. They got us in contact with our tour guide for Machu Picchu (Eddy) who did a great job. There is an elevator at this hotel. The hot water in the shower worked fine. The sheets on the bed kept me warm during the chilly night. The wifi worked excellent. Something I didn't like about the hotel is that there isn't a fridge or microwave in the room.
Stayed 2 nights in Jun 2022

2/10 Terrible

Patrick

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Owner is a thief!!!

Don't go here!!! The owner is a thief. I booked a room here and when I showed up, the owner answered the door and told me he was closed. I showed up well within their posted check-in time. Then he has the audacity to say that I don't "qualify" for a refund!!! It's a good thing I was able to find a hostel nearby or I would have spent this night out on the street!
Stayed 1 night in Nov 2020

8/10 Good

Erika

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very accommodating staff. Good breakfast. ELEVATOR! Hot shower. One of the staff took my luggage three blocks to the train station for me. I would stay there again.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Jun 2019

4/10 Poor

John, Georgetown, Ky

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I had to book another day due to rail strike and booked wrong week by accident. I stayed the week before but they wouldn't refund the incorrect booking.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Michael, Roswell, NM

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the sound of the stream off our balcony with its view.
Stayed 2 nights in May 2019

10/10 Excellent

Patrick, Houston, TX

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was fortunate to have a room with a balcony overlooking the Urubamba River. The sound of the rushing river flowing past the hotel brought a sense of tranquility that I wasn't expecting when I booked the hotel. It is within a 2 minute walk to the town center. My room was clean and the shower had hot water.
Stayed 4 nights in Dec 2018

10/10 Excellent

candido

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Machu Picchu stay.

Very friendly staff. Could not be any closer to the bus to Machu Pichu. Clean comfortable room and very good breakfast.
Stayed 2 nights in Sep 2018

8/10 Good

JEFF

Not a bad place to home base from

Smelly bathroom and subpar breakfast, but very friendly and accommodating staff. All other aspect were good, and view & location were amazing.
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location to trail was perfect with beatiful mystical river views.
Stayed 1 night in Jul 2018

8/10 Good

Philippa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice spot on the river and near town

Nice spot overlooking river and quiet but still handy for the town
Stayed 3 nights in Jul 2018

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
This property advertises a restaurant on Expedia, but they either do not have one or it was not in operation during our stay. This was aggravating because the restaurant was one of the key reasons we booked this place. Otherwise, staff is friendly, hotel is close to bus stop for Machu Picchu, and they have a nice breakfast buffet.
Stayed 2 nights in Jul 2018

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Diamond in the Hot Water Rough of Aguas Calientes

This is a very nice hotel in the very touristy town of Aguas Calientes (Machu Picchu Pueblo). The service was top notch for all parts of our one night stay. We arrived in the afternoon and asked if we might have a river view room. The desk clerk graciously gave us a beautiful 3rd floor room with a balcony overlooking the river (first and last photos below were taken from the balcony). The street below gets a little busy with transit buses starting around 5 am but if you are going to Machu Picchu, you probably want to be awake by then anyway. The complimentary breakfast service begins at 5:30 am and was really nice. The bus to MP and train station are easy walking distance. Finally, the hotel will store your luggage for the day while you journey to MP then, if you wish, deliver it to the train station for your departure when you return, a really nice perk. We would stay again for our next once in a lifetime trip!
Stayed 1 night in May 2018

10/10 Excellent

jen, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxurious. Best hotel stay in Peru!

Luxurious. Best hotel stay in Peru! Wish we stayed another night or two!
Stayed 2 nights in Apr 2018

8/10 Good

Luis Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Great money / value hotel! Recommended

8/10 Good

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good and relaxing.

most of the points of interest are close but the hotel is located in a dark street and away from the rest of the downtown. the hotel conditions are good and the freakfast is very good also. We liked to listen the river all night because that sound relax.

6/10 Okay

SONNY S

hotel is very near station, reception english is poor but friendly, good breakfast but location is humid and noisy because near river.

6/10 Okay

thomas

Liked: Cleanliness

A good, average hotel.

Nice enough hotel. Next to river which sounds no louder than an air conditioner. I liked overlooking the river, great view and being slightly away from the center if town but only a 4 minute walk to it. Front desk people were very nice but spoke little to no English which made for some miscommunication moments. Provided breakfast boxes and lunches when we went to Machu Picchu early. Nice service, but 2 pieces if fruit and 3 pieces of dried bread with one cheese slice and 1 ham slice and no condiments as a little hard to choke down. It was free so can't complain too loud. Breakfast in the morning was adequate. Room was Spartan but beds were comfortable. Overall a solid middle hotel.

8/10 Good

Matt, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, clean hotel with a great view of the river

We had a room overlooking the river and since it is now rainy season, the river was coming down very strong. It was a beautiful sight against the backdrop of the mountain. The room was clean and spacious with three beds as requested. Enough hot water. Very good breakfast starting at 5am. Friendly service.
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel. Beautiful view.

I was very pleased with this hotel. I walked there from the main train station in about 15 minutes. It’s just down the hill on the main road. The trip to the famous MachuPicchu site was as easy as walking back up the hill to where the buses were stationed. The balcony was great. It overlooks the roaring Urubamba River which provides excellent white noise for sleeping. My stay seems to have been on low season, so I’d go back during high season to see how lively the bar and restaurant would get. The staff was friendly and the room was clean and spacious
Stayed 1 night in Mar 2018