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The Grand Palace Hotel

3.0 star property
Enjoy 3 restaurants at this 3-star Lusaka hotel

Choose dates to view prices

Photo gallery for The Grand Palace Hotel

3 restaurants, breakfast, lunch, dinner served; Eritrean cuisine
Deluxe Room | 1 bedroom, in-room safe, individually decorated, individually furnished
Meeting facility
Balcony view
Food court

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Gym
  • Pool
  • Room service
  • Breakfast included

Explore the area

Map
35376 Thabo Mbeki Rd, Lusaka, Lusaka Province
  • Mulungushi Confrence Centre
    ‪16 min walk‬
  • Kenneth Kaunda International Conference Centre
    ‪17 min walk‬
  • National Assembly of Zambia
    ‪19 min walk‬
  • Lusaka (LUN-Kenneth Kaunda Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Double Room, 1 Bedroom, Private Bathroom, City View

Standard Double Room, 1 Bedroom, Private Bathroom, City View | 1 bedroom, in-room safe, individually decorated, individually furnished

Standard Double Room, 1 Bedroom, Private Bathroom, City View

7.4 out of 10
Good
(6 reviews)
  • City view
  • Sleeps 5
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, in-room safe, individually decorated, individually furnished

Deluxe Room

  • City view
  • Sleeps 1
  • 1 Queen Bed

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About the neighborhood

Lusaka

In Lusaka .You'll be within half a mile (1 km) of Pakati Sunday Market and 2 miles (3 km) of Mulungushi Confrence Centre with a stay here. Kenneth Kaunda International Conference Centre and National Assembly of Zambia are also within 2 miles (3 km).

What's nearby

  • Mulungushi Confrence Centre - 16 min walk - 0.9 miles
  • Kenneth Kaunda International Conference Centre - 17 min walk - 0.9 miles
  • National Assembly of Zambia - 19 min walk - 1.0 mile
  • Parays Game Ranch - 6 min drive - 3.1 miles
  • Lusaka City Market - 9 min drive - 4.6 miles

Getting around

  • Lusaka (LUN-Kenneth Kaunda Intl.) - 31 min drive

Restaurants

  • ‪Prime Joint - ‬11 min walk
  • ‪Chicagos Reloaded - ‬11 min walk
  • ‪Dacapo - ‬7 min walk
  • ‪Scallywags Cafe And Restaurant - ‬2 min drive
  • ‪Corner Cafe - ‬20 min walk

About this property

The Grand Palace Hotel

Enjoy 3 restaurants at this 3-star Lusaka hotel
The Grand Palace Hotel offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There are 3 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi.

There are 8 meeting rooms available. The business-friendly The Grand Palace Hotel also features spa services, coffee/tea in a common area, and laundry facilities. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3-star Lusaka hotel.

  • 75 guestrooms or units
  • 5 levels
  • 2 buildings
  • 3 dining venues
  • 2 bars or lounges
  • English breakfast (free)
  • Conference center
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Wedding services available
  • Television in lobby
  • Elevator
  • Smoking in designated areas
The Grand Palace Hotel offers 75 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. 43-inch Smart televisions come with digital channels and Netflix. Bathrooms include bathtubs or showers with rainfall showerheads, and hair dryers.

This Lusaka hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Saraya Spa and Salon. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English

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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • 3 restaurants
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 43-inch smart TV with digital channels
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 30 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, cash, and mobile payments. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

The Grand Palace Hotel Hotel
The Grand Palace Hotel Lusaka
The Grand Palace Hotel Hotel Lusaka

Frequently asked questions

How close is The Grand Palace Hotel to the airport?

The Grand Palace Hotel is 12.2 mi (31-min drive) away from the Lusaka (LUN-Kenneth Kaunda Intl.) airport, the closest popular airport to the property.

Does The Grand Palace Hotel have an airport shuttle?

The Grand Palace Hotel offers an airport shuttle 24 hours a day, on request, for a charge of USD 30 per person, one-way.

Does The Grand Palace Hotel offer free breakfast?

The Grand Palace Hotel offers free English breakfast every day from 6:30 AM to 10:00 AM.

Is there a casino at The Grand Palace Hotel?

No, there is no casino at this hotel.

What time is check-in at The Grand Palace Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at The Grand Palace Hotel?

This hotel offers free self parking.

Does The Grand Palace Hotel have a pool?

The Grand Palace Hotel features an outdoor pool.

Does The Grand Palace Hotel have a restaurant?

There are 3 onsite restaurants, offering options like Eritrean cuisine and a poolside location.

Does The Grand Palace Hotel have a spa?

Pamper yourself with a day at Saraya Spa and Salon, where you can enjoy facials, hot stone massages, and aromatherapy.

How close is The Grand Palace Hotel to downtown Lusaka?

The Grand Palace Hotel is 3.1 mi away from Lusaka.

The Grand Palace Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 14 out of 32 reviews
Rating 8 - Good. 12 out of 32 reviews
Rating 6 - Okay. 4 out of 32 reviews
Rating 4 - Poor. 0 out of 32 reviews
Rating 2 - Terrible. 2 out of 32 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Katherine

Traveled with family
Liked: Cleanliness
Friendly staff. Hot water not always available.
Stayed 2 nights in Apr 2025

8/10 Good

Mishelle

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were a few issues with my room when i arrived. Some things did not work. But the staff quickly attended to those issues and are an absolute blessing to this hotel. They are truly amazing and embody African hospitality.
Stayed 4 nights in Mar 2025

6/10 Okay

Kevin

Business traveler
Liked: Staff & service

Super front desk staff

Super front desk staff and bar staff. Good value.
Stayed 5 nights in Feb 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
I have stayed at this hotel many times over the last 4 years or so. It is a pity that Hotels.com has not always offered rooms, instead I have had to book through a competitor. It is very convenient, very close to East Park shopping mall. The hotel itself offers reasonable value with a guarded car park, though maintenance of the rooms need to be improved.
Stayed 1 night in Jan 2025

10/10 Excellent

Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the proximity to popular shopping spaces.
Stayed 3 nights in Dec 2024

10/10 Excellent

rolando

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Mobin

Liked: Cleanliness, staff & service, property conditions & facilities
There was no warm water for bathing
Stayed 2 nights in Oct 2024

10/10 Excellent

Freddy, Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the breakfast menu
Stayed 6 nights in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
For Zambia, this is a very good value fort money hotel, very close to good shopping
Stayed 1 night in Jul 2024

2/10 Terrible

Christina

Disliked: Cleanliness, staff & service, property conditions & facilities
I do not recommend this hotel. My experience was very disappointing. Upon returning to my room late at night, I discovered that the hot water was not working. After waiting over 30 minutes for maintenance to arrive, they confirmed that there was no hot water available in any of the other rooms either. This was incredibly frustrating, especially since I had an early flight to catch at 5 AM and just wanted to take a hot shower before leaving. Service from reception was slow, adding to my frustration, and I had to call multiple times to get someone to even show up to take a look at the shower.
Stayed 1 night in Sep 2024

10/10 Excellent

Sanchita

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Haile

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 4 nights in Aug 2023

10/10 Excellent

Teresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The grand palace was truly a great hotel to stay in. The staff was very attentive to our needs. The location was great. The one drawback for us was the safe was on the very bottom and was impossible to get to unless you got down on the floor and for us older people that was impossible to do.

10/10 Excellent

Shari

Stayed 2 nights in Jul 2023

8/10 Good

Laurent

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort

some problems

Too close from night club, music every night from Thursday to Sunday. Huge odour problems of the bathroom drain
Stayed 20 nights in May 2023

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fairly new hotel very close to East Park Mall and Great East Road
Stayed 2 nights in May 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is an excellent hotel. Very good value for money, and extremely close to East Park Mall. I would definitely consider staying here again.
Stayed 1 night in Apr 2023

8/10 Good

Gerrit

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2023

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, reasonable pricing for business travelers, excellent internet, relaxed environment. I thoroughly enjoyed my stay.
Stayed 2 nights in Feb 2023

8/10 Good

Selma

Stayed 1 night in Jan 2025

8/10 Good

NAOTAKE

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

Yasuyuki

Stayed 10 nights in Sep 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023

8/10 Good

Sascha Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023