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Bristol Palace Hotel

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Photo gallery for Bristol Palace Hotel

A historic hotel with ornate architecture, multiple stories, and a prominent entrance.
A grand staircase with an ornate balustrade and a central stained glass window.
A formal dining room with round tables, white chairs, chandeliers, and ornate ceiling details.
An outdoor dining area with tables and chairs, large windows, and a yellow canopy.
A hallway with a marble floor, a glass display case with decorative items, and a sign reading "LA SUPERBA".

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
Via XX Settembre 35, Genoa, GE, 16121
  • Place, Piazza de Ferrari
    ‪2 min walk‬
  • Place, Palazzo Ducale
    ‪3 min walk‬
  • Place, Old Port
    ‪9 min walk‬
  • Airport, Genoa (GOA-Cristoforo Colombo)
    ‪14 min drive‬

Room options

View all photos for Classic Double Or Twin Room

A hotel room with a desk, a television, a lamp, a chair, and a small table with a vase of flowers.

Classic Double Or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Double or Twin Room

A hotel room with a bed, two bedside tables, a mirror, a chair, and a red patterned rug.

Deluxe Double or Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Double or Twin Room

A hotel room with a large bed, two bedside tables with lamps, a wooden wardrobe, a chair, and a large mirror on the wall.

Superior Double or Twin Room

9.0 out of 10
Wonderful
(29 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite

A hotel room with a bed, a sofa, a desk, and a chair.

Junior Suite

  • 409 sq ft
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Classic Double Room Single Use

A hotel room with a large bed, two bedside tables with lamps, a wooden headboard, a chair, and a nightstand with fruit.

Classic Double Room Single Use

9.0 out of 10
Wonderful
(4 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Double Or Twin Room

A hotel room with a large bed, two armchairs, a wooden wardrobe, a chandelier, and a patterned rug.

Deluxe Double Or Twin Room

  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed
  • Free WiFi

View all photos for Superior Double Or Twin Room

A hotel room with a large bed, two chairs, a desk, a chandelier, a mirror, and a red and white striped curtain.

Superior Double Or Twin Room

  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed
  • Free WiFi

View all photos for Presidential Suite

A hotel room with a large bed, a sitting area with a chair and a small table, a desk with a lamp, and a ceiling with decorative molding.

Presidential Suite

  • City view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Camera Grand Deluxe

A hotel room with a bed, a sofa, a desk, and a chair.

Camera Grand Deluxe

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Grand Junior Suite

A hotel room with two beds, a chandelier, a leather armchair, and a small round table.

Grand Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Double Beds
  • Free WiFi

View all photos for Terrace Junior Suite

A hotel room with a large bed, a wall-mounted light fixture, and a painting.

Terrace Junior Suite

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Suite

A hotel room with a bed, a sofa, a chair, a desk, and a mirror.

Suite

  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Double or Twin Room

A hotel room with a large bed, two bedside tables with lamps, a wooden headboard, a chair, and a nightstand with fruit.

Classic Double or Twin Room

9.6 out of 10
Exceptional
(77 reviews)
  • City view
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Classic Single Room

A hotel room with a bed, bedside tables, a desk, a chair, a television, a chandelier, and curtains.

Classic Single Room

8.0 out of 10
Very good
(11 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Triple Room

A hotel room with two beds, a sitting area with a table and chairs, a chandelier, and a large mirror on the wall.

Classic Triple Room

9.4 out of 10
Exceptional
(14 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

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About the neighborhood

Genoa

City center retreat .At this Genoa Historical Centre hotel, you'll be steps from Piazza de Ferrari and within a 15-minute walk of Old Port. La casa di Cristoforo Colombo and Teatro Carlo Felice are also within half a mile (1 km).

What's nearby

  • Piazza de Ferrari - 2 min walk - 0.1 miles
  • Palazzo Ducale - 3 min walk - 0.2 miles
  • Via Garibaldi - 5 min walk - 0.3 miles
  • Old Port - 9 min walk - 0.5 miles
  • Aquarium of Genoa - 11 min walk - 0.6 miles

Getting around

  • Genoa Genova Brignole Station - 12 min walk
  • Cristoforo Colombo Airport (GOA) - 21 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Nespresso Boutique - ‬2 min walk
  • ‪Caffè Del Teatro - ‬3 min walk

About this property

Bristol Palace Hotel

5-star luxury hotel near Port of Genoa Cruise Ship Terminal
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. There are 9 meeting rooms available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Bristol Palace Hotel.

This 5-star Genoa hotel is smoke free.

  • 1 building
  • 133 guestrooms or units
  • 6 levels
  • Built in 1900
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Bristol Palace Hotel offers 133 air-conditioned accommodations with minibars and safes. Beds feature down comforters. A pillow menu is available. This Genoa hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Bathrooms include slippers, bidets, and hair dryers. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (EUR 29 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 28 for adults and EUR 28 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 20.00 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 30.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 28 for adults and EUR 28 for children
  • Nearby parking fee: EUR 29 per day (328 ft away)
  • Pet fee: EUR 20.00 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, cash, mobile payments, Alipay, and WeChat Pay. For guests' safety, the property includes a fire extinguisher in each accommodation.

Property Registration Number IT010025A145L88KIP

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Bristol Palace
Bristol Palace Genoa
Bristol Palace Hotel
Bristol Palace Hotel Genoa
Hotel Bristol Palace
Palace Bristol
Palace Bristol Hotel
Palace Hotel Bristol
Bristol Palace Hotel Genoa
Bristol Palace Genoa
Hotel Bristol Palace Hotel Genoa
Genoa Bristol Palace Hotel Hotel
Hotel Bristol Palace Hotel
Bristol Palace
Bristol Palace Hotel Hotel
Bristol Palace Hotel Genoa
Bristol Palace Hotel Hotel Genoa

Frequently asked questions

How close is Bristol Palace Hotel to the airport?

Bristol Palace Hotel is 6.6 mi (21-min drive) away from the Cristoforo Colombo Airport (GOA) airport, the closest popular airport to the property.

How much does it cost to stay at Bristol Palace Hotel?

As of Aug 31, 2026, prices found for a 1-night stay for 2 adults at Bristol Palace Hotel on Sep 6, 2026 start from $257, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Bristol Palace Hotel have an airport shuttle?

Airport shuttle services are not available at Bristol Palace Hotel.

How close is Bristol Palace Hotel to the beach?

This hotel is 7 mi (33-min drive) from Spiaggia Capolungo and 7.2 mi (12-min drive) from Last Beach. Don't forget your sunscreen!

Does Bristol Palace Hotel offer free breakfast?

Free breakfast isn’t provided at Bristol Palace Hotel, but buffet breakfast is offered for a fee of EUR 28 for adults and EUR 28 for children. It's available every day from 7:00 AM to 10:30 AM.

Is there a casino at Bristol Palace Hotel?

No, there is no casino at this hotel.

What time is check-in at Bristol Palace Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at Bristol Palace Hotel?

Free parking is not available at this hotel.

Does Bristol Palace Hotel have a pool?

Bristol Palace Hotel does not have a pool.

Does Bristol Palace Hotel have a restaurant?

Bristol Palace Hotel is home to Giotto, which features Italian cuisine.

Does Bristol Palace Hotel have a spa?

There are no spa services available at this hotel.

How close is Bristol Palace Hotel to downtown Genoa?

Bristol Palace Hotel is 0.1 mi away from Genoa.

Bristol Palace Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 767 out of 1004 reviews
Rating 8 - Good. 188 out of 1004 reviews
Rating 6 - Okay. 29 out of 1004 reviews
Rating 4 - Poor. 15 out of 1004 reviews
Rating 2 - Terrible. 5 out of 1004 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a great location and extremely helpful staff.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Adler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, good breakfast, very nice service from the staff.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Mabel

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent room very comfortable, very good wi-fi. Super breakfast and very good location near everything.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Julie Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service excellent, helpful staff, breakfast has a wide variety of choices in a beautiful dining area.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel great staff excellent service!!! Definitely worth the visit!!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful hotel in the heart of Genoa, with almost everything within walking distance. Great architecture and museums. Hotel staff were outstanding.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and property, nice stuff, excellent breakfast. Amazing restaurant Giotto.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old hotel with a lot of grand style. The staff was very friendly and accommodating. The breakfast buffet was excellent and the buffet staff were exceptional, which is not common.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Viviana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Gorgeous hotel, well equipped and well maintained. The breakfast the buffet was delicious every day and the staff were very helpful and kind.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Elmer

Liked: Cleanliness, staff & service, property conditions & facilities
Superb hotel. Impecable perfect staff. Superior location
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Staff and room were wonderful. Location was perfect. Breakfast outstanding. Fantastic experience
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, the location is very convenient, close to tourist spots, shops and restaurants. The staff is friendly, the rooms are big and spacious, the bathroom is great! Amazing lighting. Down side is that the hotel is noisy, you can hear people on the streets and other rooms
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Kellie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Front desk staff was wonderful. The breakfast was very good but breakfast hostess was not the friendliest, I would expect a smile or warm greeting from someone who seats you
Dual dinks
Bathtub/shower
Very high ceiling
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Edward

Liked: Cleanliness, property conditions & facilities
Super clean, great breakfast and great service!!!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Marty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is amazing! Staff was great. Andre at the front desk was very helpful with recommendations and booking dinner reservations. We were a family of 8 with 3 rooms. The hotel is in a great location to shops, dining and transportation. Highly recommend staying here.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, amenities
Excellent location. Hotel has lots of character :)
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Dion

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is worth seeing inside. Staff was very helpful and easy to approach. The property is in a great location for Genoa, so you can walk anywhere and get a meal or people watch. Don't bring a car, there is no parking which is cheap.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very minor gripe was that there were no flannels in the bathroom. Otherwise, everything was superb. Food and drinks were reasonably priced and the staff very helpful.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

quentin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was wonderful, beautiful hotel and staff is great.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and the staff was very friendly. Great breakfast
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Harriet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room 133 was large and spacious. Delightful staff -Matteo at the front desk and Ariana at the bar - both simply wonderful at making us feel at home!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Nina

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is super good!! Super happy we stayed here. Everyone is super nice!!!
Buffet is amazing!
Classy dining
The rooms and design in this hotel is great! Very clean
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Cecilia

Liked: Cleanliness
Great breakfast! Very friendly staff, very well located.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Lotfi

Liked: Staff & service, amenities, property conditions & facilities
Wonderful hotel to stay at in the old town area
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Troy

Liked: Cleanliness, amenities, property conditions & facilities
loved this hotel extremely clean and wonderful staff
Stayed 1 night in Jun 2025