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"I had a problem they accommodated and everything was awesome " More

By a verified traveler on Sat 24 Jul 2021

Hotel Description

Motel near Texas Tech University in Lubbock

City center stay

Your stay at this Downtown Lubbock motel places you within 3 miles (5 km) of Buddy Holly Center and Texas Tech University. Fresenius Medical Care at Lubbock Heart Hosptial and Louise Hopkins Underwood Center for the Arts are also within half a mile (1 km).

Free perks

An outdoor pool is featured at this motel, along with free self parking. Guests will appreciate free perks like continental breakfast and WiFi in public areas. There's a safe deposit box and multilingual staff can provide around-the-clock assistance.

Free WiFi, flat-screen TVs

Featuring conveniences like sitting areas and coffee/tea makers, the 137 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include premium bedding, free local calls, and video-game consoles.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$47* Per night/room Aug 5 - Aug 6

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite, Multiple Beds, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

La Quinta Inn by Wyndham Lubbock - Downtown Civic Center ratings based on 18 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for La Quinta Inn by Wyndham Lubbock - Downtown Civic Center

Everyone (5) Couples (3) Family (9)
1 out of 5
Do not stay at this property it is horribly maintained the cleanliness is terrible the facilities and the bathrooms don’t work correctly and the beds have bugs

Posted by on Jul 27, 2021

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Comment from Hotel Management

Jul 30, 2021 by Manager

Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we missed the mark. We hope to earn your business on future travels so that you can see our continuous improvement. We hope to see you soon again and thank you for staying with us.

5 out of 5
Everything

Posted by on Jul 24, 2021

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Comment from Hotel Management

Jul 24, 2021 by Manager

Thank you so much for the incredible rating. We look forward to your next visit!

5 out of 5
I had a problem they accommodated and everything was awesome

Posted by on Jul 24, 2021

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Comment from Hotel Management

Jul 24, 2021 by Manager

It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.

1 out of 5
It was very dirty TV did not work carpets need to be replaced as well as beds a lot of drug use in the area I would not allow my dog to sleep here.

Posted by on Jul 15, 2021

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Comment from Hotel Management

Jul 17, 2021 by Manager

I am terribly sorry to hear of your disappointment with our hotel. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Thank you so much for taking the time to share and to give us the opportunity to address this error and make things right.

1 out of 5

Posted by on Mar 14, 2021

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Comment from Hotel Management

Mar 26, 2021 by Manager

We have high standards of hospitality and service and are always improving. We hope to see you again very soon!

5 out of 5

Posted by on Sep 16, 2020

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Comment from Hotel Management

Sep 17, 2020 by Manager

Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

5 out of 5
Great room very clean comfortable beds cold a.c cable ECT love it

Posted by , from Lubbock on Aug 23, 2020

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Comment from Hotel Management

Aug 24, 2020 by Manager

It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.

2 out of 5
The bed was fine. Other than just, it's just a run down la quinta. Cheap, easy place to stay I guess.

Posted by on Jul 27, 2020

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Comment from Hotel Management

Jul 31, 2020 by Manager

Thank you for sharing your experience with us. I am glad that some of our facilities were mostly to your liking. I hope you will return and that we will impress you with an exemplary experience during future visits.

2 out of 5
Was mad I got bed bug bites after my stay! Also smelt weird like someone had smoked in there but I requested a non smoking. Other than that, had an ok experience and staff was nice.

Posted by on Dec 11, 2019

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Comment from Hotel Management

Jan 25, 2020 by Manager

I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such a usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.

4 out of 5
It was really nice. If I have to I will stay getting the rooms are really nice and I like the outdoor pool and the customer service was really good

Posted by on Aug 14, 2019

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Comment from Hotel Management

Aug 15, 2019 by General Manager

Thank you for sharing your experience, we appreciate your business and your praise. Hope to see you again soon. Amanda M. General Manager

About the La Quinta Inn by Wyndham Lubbock - Downtown Civic Center

Location 601 Avenue Q, Lubbock, TX 79401

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Free breakfast is served. Public spaces have free WiFi. An outdoor pool, multilingual staff, and a front desk safe are also featured at the business-friendly La Quinta Inn by Wyndham Lubbock - Downtown Civic Center. Self parking is free. This Lubbock motel is smoke free.

  • 137 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Preston Smith Intl. Airport (LBB) (9.8 km / 6.1 mi)
  • Parking: Free self parking

Room Amenities

La Quinta Inn by Wyndham Lubbock - Downtown Civic Center offers 137 air-conditioned accommodations with video-game consoles and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Sitting area
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Gaming console
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast.

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair-accessible registration desk
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Masks are compulsory at the property for guests without full COVID-19 vaccination.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets are welcome and stay free
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • Pets allowed (no fees)
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • La Quinta Civic Center
  • La Quinta Inn Civic Center
  • La Quinta Inn Lubbock Civic Center
  • La Quinta Lubbock Civic Center
  • Quinta Inn Lubbock Civic Center
  • Quinta Inn Civic Center
  • Quinta Lubbock Civic Center
  • Quinta Civic Center
  • Quinta Lubbock Downtown Civic Center
  • La Quinta Lubbock
  • Lubbock La Quinta
  • Quinta Wyndham Lubbock Downtown Civic Center
  • Motel La Quinta Inn by Wyndham Lubbock - Downtown Civic Center
  • La Quinta Inn by Wyndham Lubbock - Downtown Civic Center Lubbock
  • Quinta Inn Wyndham Lubbock Downtown Civic Center
  • Quinta Inn Wyndham Civic Center
  • Quinta Wyndham Civic Center
  • La Quinta Inn by Wyndham Lubbock - Downtown Civic Center Motel
  • La Quinta Inn by Wyndham Lubbock - Downtown Civic Center Lubbock
  • La Quinta Inn Lubbock Civic Center
  • La Quinta Inn Lubbock Downtown Civic Center
  • Quinta Wyndham Civic Center

You should know

  • The seasonal pool will open in May and close in September.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.