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The Luang Say Residence

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Photo gallery for The Luang Say Residence

Restaurant
Exterior
Restaurant
Point of interest
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
4-5 Ban Phonepheng, P.O.Box 507, Luang Prabang
  • Place, Phousi Hill
    ‪3 min drive‬
  • Place, Morning Market
    ‪3 min drive‬
  • Place, Night Market
    ‪4 min drive‬
  • Airport, Luang Prabang (LPQ-Luang Prabang Intl.)
    ‪6 min drive‬

Room options

View all photos for Pioneer Suite Twin

Premium bedding, minibar, in-room safe, individually decorated

Pioneer Suite Twin

  • Garden view
  • 463 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Explorator Suite Twin

Explorator Suite Twin | Premium bedding, minibar, in-room safe, individually decorated

Explorator Suite Twin

  • Garden view
  • 785 sq ft
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Pioneer Suite Twin

Premium bedding, minibar, in-room safe, individually decorated

Pioneer Suite Twin

  • Sleeps 3
  • Free WiFi

View all photos for Explorator Suite Twin

Premium bedding, minibar, in-room safe, individually decorated

Explorator Suite Twin

  • Sleeps 3
  • Free WiFi

View all photos for Explorator Suite King

Premium bedding, minibar, in-room safe, individually decorated

Explorator Suite King

  • Sleeps 3
  • Free WiFi

View all photos for Explorator Suite King

Premium bedding, minibar, in-room safe, individually decorated

Explorator Suite King

  • Mountain view
  • 785 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Pioneer Suite King

Pioneer Suite King | Premium bedding, minibar, in-room safe, individually decorated

Pioneer Suite King

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 463 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Luang Prabang

Luang Prabang retreat .You'll find Morning Market and Royal Palace Museum within 2 miles (3 km) of this hotel. Phousi Hill and Night Market are also within 2 miles (3 km).

What's nearby

  • Wat That Luang - 10 min walk - 0.6 miles
  • Phousi Hill - 3 min drive - 1.2 miles
  • Morning Market - 3 min drive - 1.2 miles
  • Royal Palace Museum - 3 min drive - 1.2 miles
  • Night Market - 4 min drive - 1.4 miles

Getting around

  • Luang Prabang (LPQ-Luang Prabang Intl.) - 11 min drive

Restaurants

  • ‪QQ Restaurant & Bar - ‬8 min walk
  • ‪The cafe bar at Luang Prabang View Hotel - ‬16 min walk
  • ‪เฝอจันถนอม - ‬5 min walk
  • ‪Manda de Laos - ‬14 min walk
  • ‪Tropical Mekong - ‬17 min walk

About this property

The Luang Say Residence

4.5-star luxury hotel near Morning Market
The Luang Say Residence offers its guests an outdoor pool and complimentary bicycles. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Spa services, a library, and tour/ticket assistance are also featured at the luxury The Luang Say Residence. An area shuttle within 5 km and a shopping center shuttle are free. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Luang Prabang hotel.

  • 32 guestrooms or units
  • 2 levels
  • 8 buildings
  • 2 dining venues
  • Built in 2010
  • Deli
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
The Luang Say Residence offers 32 accommodations with minibars and safes. Rooms open to furnished balconies. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Luang Prabang hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 10:00 PM at scheduled times and on request
  • Free area shuttle up to 5 km
  • Cruise terminal shuttle (surcharge)
  • Free shopping center shuttle
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily English breakfast available 6:00 AM to 10:00 AM for a fee: USD 20 for adults and USD 10 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Library
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Contactless check-in available
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 200
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Luang Say Residence

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 40.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (December 24) Gala Dinner per adult: USD 120
  • Christmas Eve (December 24) Gala Dinner per child: USD 60 (from 7 to 12 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: USD 140
  • New Year's Eve (December 31) Gala Dinner per child: USD 70 (from 7 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately USD 20 for adults and USD 10 for children
  • Airport shuttle fee: USD 24 per room (one-way)
  • Airport shuttle fee per child: USD 20 (one-way), (from 6 to 12 years old)
  • Late check-out fee: USD 200 (subject to availability)
  • Rollaway bed fee: USD 40.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Luang Say
Luang Say Residence
Luang Say Residence Hotel
Luang Say Residence Hotel Luang Prabang
Luang Say Residence Luang Prabang
The Luang Say Residence Hotel Luang Prabang
The Luang Say Residence Hotel
The Luang Say Residence Luang Prabang
The Luang Say Residence Hotel Luang Prabang

Frequently asked questions

How close is The Luang Say Residence to the airport?

The Luang Say Residence is 3.2 mi (11-min drive) away from the Luang Prabang (LPQ-Luang Prabang Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at The Luang Say Residence?

As of Jun 9, 2026, prices found for a 1-night stay for 2 adults at The Luang Say Residence on Jun 17, 2026 start from $186, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Luang Say Residence have an airport shuttle?

The Luang Say Residence offers an airport shuttle from 6 AM to 10:00 PM, at scheduled times, for a charge of USD 24. per room, one-way.

Does The Luang Say Residence offer free breakfast?

Free breakfast isn’t provided at The Luang Say Residence, but English breakfast is offered for a fee of USD 20 for adults and USD 10 for children. It's available every day from 6:00 AM to 10:00 AM.

Is there a casino at The Luang Say Residence?

No, there is no casino at this hotel.

What time is check-in at The Luang Say Residence?

Check-in start time: 2 PM; Check-in end time: 10 PM.

Is there free parking at The Luang Say Residence?

This hotel offers free self parking.

Does The Luang Say Residence have a pool?

The Luang Say Residence features an outdoor pool.

Does The Luang Say Residence have a restaurant?

The Luang Say Residence is home to La Belle Epoque, which features garden views.

Does The Luang Say Residence have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is The Luang Say Residence to downtown Luang Prabang?

The Luang Say Residence is 1.1 mi away from Luang Prabang.

The Luang Say Residence Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 76 out of 100 reviews
Rating 8 - Good. 16 out of 100 reviews
Rating 6 - Okay. 6 out of 100 reviews
Rating 4 - Poor. 2 out of 100 reviews
Rating 2 - Terrible. 0 out of 100 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
Wonderful hotel with amazing friendly staff and superb food. Will definitely return. Highly recommended!
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Jamie

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is pure charm! 🌿 From teakwood details to soaring French doors opening onto a grand balcony, the room felt spacious and elegant. The bed was heavenly, and I loved the unique breakfast—order straight from the menu, every dish delicious. Staff were warm and attentive, making the stay unforgettable. The French colonial style adds that extra touch of timeless beauty.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely will come back again. Great service and great staff.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Vue

Liked: Staff & service, property conditions & facilities
Good service
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay! The staff are so gracious & welcoming. The room was large, beautifully decorated and well appointed. The breakfast was delicious and attractively presented. Dinner was a wonderful experience. Top notch food and service! The pool was very refreshing on hot days and we took advantage of the 2-for-1 happy hour offers!
Stayed 4 nights in Jan 2025
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Wifi was a big problem in my room with poor service.
Stayed 1 night in Aug 2023
Verified

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has large and comfortable rooms. The shutdown during Covid is still showing in terms of maintenance issues.
Stayed 5 nights in Feb 2024
Verified

4/10 Poor

Jennifer

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I have mixed reviews of this property. The property looks beautiful from a distance but when we checked in, our room was absolutely infested with mosquitos. The staff tried to be helpful and accommodating by moving our room twice but even in the final upgraded room, we still spent the night squashing mosquitos. Each room was very musty (probably the super mouldy curtains) and the furniture, even the suite, was stained and just looked grubby. With some deep, professional cleaning, this place would be stunning - the gardens are beautiful and breakfast by the pool is lovely. The property is away from the town but a tuk tuk is cheap and the hotel can organise a scooter which makes getting around easy.
Stayed 4 nights in Jan 2024
Verified

6/10 Okay

Douglas

Liked: Cleanliness, property conditions & facilities, room comfort

Large rooms, but far from town centre

The rooms are very comfortable and spacious but the hotel far from the town centre. The hotel offers a free shuttle to the town centre but only 4 times a day and it's not very reliable, it can be late or early. If you need transport outside of those hours the hotel charges an extortionate amount, you are better off finding transport elsewhere or walking. Breakfast was a la carte with very limited options. We stayed for 3 days and couldn't use the pool because it was closed for maintenance, we weren't even allowed to use the sun loungers. I understand pools require maintenance, but we were never told either before we arrived or at check-in.
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

François

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

un plaisir...

Nous pensons que c est le N1 du coin , retour dans l époque coloniale, un service extraordinaire , mais c est probablement aussi le plus cher....Le personnel est friand de communication , ...
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Eduarda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Confortável

Tudo maravilhoso
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon hôtel très confortable
Stayed 4 nights in Jul 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
This is a superb small hotel with wonderfully friendly, professional and helpful staff. A great oasis of calm and comfort.
Stayed 3 nights in Mar 2020
Verified

10/10 Excellent

johan meng loon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel is clean n exclusive. service is good, a relaxing place for leisure
Stayed 6 nights in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager and all of the staff are gracious and welcoming. The property and grounds are well maintained and a relaxing oasis just on the edge of downtown Luang Prabang. The pool is large and swimmable but like most of the pools in town it is not as crystal clear as one would like. Overall, the property is delightful.
Stayed 6 nights in Oct 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Toui and the rest of the staff went out of their way to make sure we were happy at every turn. Great service, beautiful rooms, one of the best restaurants in Luang Prabang, and serious attention to detail make this property an excellent choice. We look forward to our next visit!
Stayed 3 nights in Oct 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Beware of overcharging

"Free airport transfer (by request)" was not free. They tried to charge laundry fee for a "evening gown" for which I never asked for service (I was a male solo traveller).
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is close to flawless. The staff are excellent, the facility pristine and quality superb. The only minor quibble is that it’s a few clicks out of town but they deal with this by having a number of courtesy cars at various times. I cannot speak of this facility more highly.
Stayed 3 nights in Apr 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impressive!

We had a lovely honeymoon here at Luang Say. Love the architecture and the interior decor. Will definitely recommend this to all who are considering a luxury boutique hotel. We will come back!
Stayed 4 nights in Apr 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Especially the mattress if the bed
Stayed 3 nights in Dec 2018
Verified

10/10 Excellent

Sylvester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with friendly staff and nice pool!! Love the environment!!
Stayed 4 nights in Sep 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb hotel

The Luang Say Residence combines the luxuries of a top hotel with the charm and personal touch of staying in a boutique bed & breakfast. We loved it. Will definitely be back. Highly recommend this hotel.
Stayed 7 nights in Jul 2018
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I chose the Luang Say Residence because it was ranked as the #1 hotel in Luang Prabang and I'm enthusiastic to say it exceeded my expectations. The experience was so good that I've decided to leave for my first ever online hotel review. The rooms were large, extremely clean, comfortable, and very unique in an elegant french design. Customer service was second to none - there was never a feeling of them trying to sell products (e.g. room upgrades, tour packages, etc.) but rather a genuine effort made by all staff to make our experience as enjoyable and hassle free as possible. The multi-course served breakfast was amazing and it will be hard to go back to hotel breakfast buffets. Even if there weren't a number of neat things to do in Luang Prabang, the Luang Say Residence on its own would have made the trip worthwhile. My only regret is not having booked a longer stay here.
Stayed 2 nights in Jul 2018
Verified

10/10 Excellent

エルザ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ステキなガーデンと、コロニアル風の建築を再現したホテル。

落ち着いた雰囲気で、調度品もゴージャスなので、ベルサイユ宮殿に泊まったような気分になれる。 このインテリアに比べれば、コスパは最高です。しかもレストランも味付けがとてもいい。
Stayed 2 nights in Apr 2018
Verified

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

incredible service

Loved the staff at the hotel- very friendly and knowledgeable. It takes about 7 mins to get downtown by car or tuk tuk, but the staff helped with transportation. If you want to stay in the center this isn't the place, but we loved the calm and relaxing vibe and the fact that there is a bit more space.