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 Louisville •1 Room
 Louisville • 1 Room
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Holiday Inn Express Louisville Northeast, an IHG Hotel

2.5-star property
3711 Chamberlain Ln, Louisville, KY 1-855-201-7819
4.4 out of 5
Excellent!
See all 21 travelocity Reviews

"liked everything about it " More

By a verified traveler on Sun 03 Jul 2022

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Hotel Description

Louisville guestrooms with comfy beds

Near the airport

Stay at this Louisville hotel and you'll be within half a mile (1 km) of Norton Children's Medical Center and 2 miles (3 km) of Springhurst Towne Center Shopping Center. Chamberlain Pointe Shopping Center and E.P. Tom Sawyer State Park are also within 3 miles (5 km).

Renovated in 2017

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$94* Per night/room Dec 2 - Dec 3

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed (Leisure)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible (MOBILITY)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Bedrooms (Feature)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Holiday Inn Express Louisville Northeast, an IHG Hotel ratings based on 21 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express Louisville Northeast, an IHG Hotel

Everyone (11) Couples (1) Family (6)
5 out of 5
liked everything about it

Posted by on Jul 3, 2022

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Comment from Hotel Management

Jul 4, 2022 by Denver Boyd; Front Desk Agent

Dear Debbie, Thank you for leaving us a review of your recent stay here at the Holiday Inn Express LOUISVILLE NORTHEAST! Please know that your feedback is greatly appreciated, and we take everyone's opinions, comments, and concerns seriously to continuously improve our guest experience. It's so good to hear you enjoyed your stay and everything we've provided for you! We look forward to serving you again in the future!

5 out of 5

Posted by on May 1, 2022

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Comment from Hotel Management

Oct 28, 2022 by Ahyenday

Hey there Christi, Thank you for your 5 star review. We are pleased that you enjoyed your stay.

4 out of 5
It was fine but nothing special

Posted by , from INDIANAPOLIS on Oct 31, 2021

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Comment from Hotel Management

Nov 2, 2021 by Rocky

Thank you for staying with us. We will try harder next time.

5 out of 5

Posted by on Oct 23, 2020

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Comment from Hotel Management

Oct 24, 2020 by AMaki

Thank you from the staff here at the Holiday Inn Express in Louisville for taking the time to provide us with feedback regarding your most recent stay with us. Having a warm and welcoming staff, comfortable rooms, and wonderful amenities are just a few of the many goals we strive for. We hope you will consider the Holiday Inn Express the next time you are in Louisville, for business and for pleasure. Thank you for choosing our hotel and safe travels! Best Regards, Andrew Maki General Manager

5 out of 5

Posted by on Jul 26, 2020

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Comment from Hotel Management

Aug 11, 2020 by AMaki

Thank you from the staff here at the Holiday Inn Express in Louisville for taking the time to provide us with feedback regarding your most recent stay with us. Having a warm and welcoming staff, comfortable rooms, and wonderful amenities are just a few of the many goals we strive for. We hope you will consider the Holiday Inn Express the next time you are in Louisville, for business and for pleasure. Thank you for choosing our hotel and safe travels! Best Regards, Andrew Maki General Manager

2 out of 5
I booked this hotel put my card on there and when I got there there was an additional 50 dollar fee added. Had I of known that I would have stayed down town I chose this place due to the cost and my luck with Holiday inn. So disappointed that I have been a life long customer and my family was treated so rudely.

Posted by on Feb 17, 2020

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Comment from Hotel Management

Feb 17, 2020 by AMaki

Thank you for taking the time to provide us with feedback in regards to your most recent stay. While we apologize that you left upset, as many hotels do in today's market, we require an incidental hold in order to check in to the hotel. This is merely a hold and is reimbursable upon check out from the. Again, please accept my sincere apology that we would not allow the check-in without this authorization. We greatly appreciate your business and patronage. I hope that you will allow us the opportunity to restore your confidence and to demonstrate to you the type of outstanding service that you have come to expect from IHG and the Holiday Inn Express. We hope you will reconsider staying with us the next time you are in Louisville. Best Regards, Andrew Maki General Manager

5 out of 5
It was clean and quiet which was just what we needed on our trip home. Check-in was quick and our room was a great size.

Posted by , from Minnesota on Feb 16, 2020

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Comment from Hotel Management

Feb 17, 2020 by AMaki

Thank you for the great 5 out of 5 review! I am glad to hear you found us clean, quiet, & just what you needed! We hope you will consider the Holiday Inn Express the next time you are in Louisville, for business and for pleasure. Thank you for choosing our hotel and safe travels! Best Regards, Andrew Maki General Manager

4 out of 5

Posted by on Jan 5, 2020

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Comment from Hotel Management

Jan 7, 2020 by AMaki

Thank you from the staff here at the Holiday Inn Express in Louisville for taking the time to provide us with feedback regarding your most recent stay with us. Having a warm and welcoming staff, comfortable rooms, and wonderful amenities are just a few of the many goals we strive for. We hope you will consider the Holiday Inn Express the next time you are in Louisville, for business and for pleasure. Thank you for choosing our hotel and safe travels! Best Regards, Andrew Maki General Manager

4 out of 5
It was fresh and clean. Will definitely stay again if we are in the area.

Posted by on Oct 13, 2019

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Comment from Hotel Management

Oct 14, 2019 by AMaki

Thank you from the staff here at the Holiday Inn Express in Louisville for taking the time to provide us with feedback regarding your most recent stay with us. Having a warm and welcoming staff, comfortable rooms, and wonderful amenities are just a few of the many goals we strive for. I am glad you enjoyed your stay with us and we look forward to seeing you again soon! Best Regards, Andrew Maki General Manager

5 out of 5
clean and comfortable with friendly staff. Rooms were quiet and the air temperature great

Posted by on Oct 12, 2019

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Comment from Hotel Management

Oct 14, 2019 by AMaki

Thank you from the staff here at the Holiday Inn Express in Louisville for taking the time to provide us with feedback regarding your most recent stay with us. Having a warm and welcoming staff, comfortable rooms, and wonderful amenities are just a few of the many goals we strive for. It is great to know you found our rooms clean and comfortable! We hope you will consider the Holiday Inn Express the next time you are in Louisville, for business and for pleasure. Thank you for choosing our hotel and safe travels! Best Regards, Andrew Maki General Manager

About the Holiday Inn Express Louisville Northeast, an IHG Hotel

Location 3711 Chamberlain Ln, Louisville, KY 40241

Property Features

Holiday Inn Express Louisville Northeast, an IHG Hotel offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. Event space at this hotel measures 480 square feet (43 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express Louisville Northeast, an IHG Hotel. Free self parking is available. A complete renovation of Holiday Inn Express Louisville Northeast, an IHG Hotel was completed in April 2017. This Louisville hotel is smoke free.

  • 1 building
  • 81 guestrooms or units
  • 3 levels
  • 480 sq ft of conference space
  • 43 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Holiday Inn Express Louisville Northeast, an IHG Hotel offers 81 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 55-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 3
  • No gap period between guest stays

Hotel Names

  • Holiday Inn Express Hotel Louisville Northeast
  • Holiday Inn Express Louisville Northeast
  • Holiday Inn Express Louisville i-265 East Hotel Louisville
  • Holiday Inn Louisville
  • Louisville Holiday Inn
  • Holiday Inn Express Louisville Northeast Hotel
  • Holiday Inn Express Louisville Northeast
  • Holiday Inn Express Louisville Northeast, an IHG Hotel Hotel

You should know

  • Pool access available from 9 AM to 10 PM.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Holiday Inn Express Louisville Northeast, an IHG Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.