"no valet, outside of property not kept up, limited parking, poor front desk service (no one answered when calling with a plugged up toilet), rooms not ... " More
In suburbs
You'll find Westlake Village Golf Course and Pinkberry within a 15-minute walk of this Westlake Village hotel. The Spa at Four Seasons Hotel Westlake Village and Theater League are also within 3 miles (5 km).
Business services
This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Enjoy the 24-hour gym and perks like free self parking.
Jul 18, 2022 by DBarnett - Director of Sales and Marketing
Thank you for the perfect score, Sandra!
Jul 27, 2021 by DBarnett - Director of Sales and Marketing
Our immaculate grounds are constantly maintained and continue to be one of the top features most recognized by our guests. As the only GBAC Star certified hotel in Ventura County, we have been recognized for our enhanced cleaning protocols and commitment to cleanliness. The is a direct-connect button on our in-room phones that will take you to a Guest Services associate in under three rings. Sorry you missed it, but happy to hear you enjoyed our brand pillows. You rock!
Jun 22, 2021 by DBarnett - Director of Sales and Marketing
Thank you for the perfect score!
Apr 8, 2021 by DBarnett - Director of Sales and Marketing
Thank you for the perfect score!
Feb 16, 2021 by DBarnett - Director of Sales and Marketing
Thank you for the perfect score and nice feedback. We spent over $15M in 2020 on hotel improvements, including a full guest room renovation, so it's nice to hear it has not gone unnoticed. But most importantly, I am so pleased to hear you found our staff to be warm and accommodating, as this is at the heart of our Hyatt Regency brand promise to you. We look forward to seeing you sometime soon.
Aug 29, 2020 by DBarnett - Director of Sales and Marketing
Dear Ms. Fern, I am so sorry to hear of the challenges you experienced during your stay with us. During the dog days of summer, we do our best to keep each unit performing at its best, so please accept our apologies for providing you the exceptional stay we promise all of our guests. I do hope you will give us another try the next time your travels bring you to our beautiful village.
Jul 29, 2020 by DBarnett - Director of Sales and Marketing
Dear Adri, Thank you for taking a moment to share your positive experience at Hyatt Westlake. Having completely renovated our lobby and guest rooms in 2020, we invested over $45,000 per room, which is quite a lot. The big hit in all of this is of course our massive 65" HDTVs in every guestroom. They are spoiling people for their home TVs.
Feb 24, 2020 by DBarnett - Director of Sales and Marketing
Thank you for the perfect score! Please visit us again soon.
Aug 26, 2019 by DBarnett - Director of Sales and Marketing
Thank you for the perfect score!
Jul 22, 2019 by DBarnett - Director of Sales and Marketing
We're sorry to hear your experience with the front desk left you feeling less than welcome. We strive to provide warm and welcoming service, so your comments will be shared with our department heads for training and improvement purposes. We do hope you'll consider another stay with us.
Hyatt Regency Westlake offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. A terrace, multilingual staff, and a garden are also featured at the business-friendly Hyatt Regency Westlake. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Westlake Village hotel.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Free self parking , Valet parking (surcharge)
Hyatt Regency Westlake offers 262 accommodations with iPod docking stations and laptop-compatible safes. Beds feature down comforters and premium bedding. 65-inch flat-screen televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers. This Westlake Village hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.
For a fee, guests can enjoy full breakfast daily.
Harvest Kitchen and Bar - Overlooking the pool and garden, this restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.
An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
An adult age 18 or older must assume all liability for the booking. Guests will receive an email 7 days before arrival with check-in instructions and smart lock details. Front desk staff will greet guests on arrival.
Guests will receive an email 7 days before arrival with check-in information and smart lock details. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.