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Hyatt Regency Valencia

3.5-star property
24500 Town Center Drive, Valencia, CA 1-855-201-7819

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4.0 out of 5
Very good!
See all 17 Travelocity Reviews

"Love staying at this location, wish they gave members more benefits or rewards " More

By a verified traveler on Sat 25 Jan 2020

Points Of Interest

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Hotel Description

3.5-star golf hotel near Six Flags Magic Mountain, connected to the convention center

In entertainment district

You'll find Valencia Country Club and Henry Mayo Newhall Memorial Hospital within 2 miles (3 km) of this hotel. Six Flags Magic Mountain and Six Flags Hurricane Harbor are also within 6 miles (10 km).

Poolside dining

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 12 conference rooms, business center, and valet parking. Enjoy the 24-hour fitness center and perks like free WiFi.

Free WiFi, iPod docks

Featuring conveniences like refrigerators and coffee/tea makers, the 244 guestrooms also offer free WiFi and flat-screen TVs with cable channels. IPod docks, room service, and free newspapers are also available.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Terrace

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Business Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hyatt Regency Valencia ratings based on 17 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hyatt Regency Valencia

Everyone (10) Couples (4) Family (7)
4 out of 5

Posted by on Sep 4, 2020

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Comment from Hotel Management

Sep 4, 2020 by Tim

Thank you for your feedback. I am glad that you enjoyed your stay with us and look forward to seeing you again soon.

2 out of 5
It was very noisy until 2 am in the morning :( We did not like the room because of the noise.

Posted by on Aug 24, 2020

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Comment from Hotel Management

Aug 24, 2020 by Tim

Thank you for your feedback. I am sorry that you were disturbed by noise during your stay. It's not customary that noise is an issue. I hope that we have the chance to welcome you back.

4 out of 5
Love staying at this location, wish they gave members more benefits or rewards

Posted by on Jan 25, 2020

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Comment from Hotel Management

Feb 7, 2020 by sonia chavez

On behalf of the team at Hyatt Regency Valencia we like to thank you for staying with us. We truly appreciate you taking the time to provide us with your rating and feedback as this is extremely important to us. We hope to see you in the near future!

5 out of 5

Posted by on Jan 7, 2020

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Comment from Hotel Management

Jan 13, 2020 by sonia chavez

On behalf of the team at Hyatt Regency Valencia we like to thank you for staying with us! We truly appreciate you taking the time to provide us with your wonderful rating as this is extremely important to us. We hope to see you in the near future!

5 out of 5
Very comfortable bed, great staff,close to everything

Posted by on Dec 27, 2019

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Comment from Hotel Management

Jan 27, 2020 by Sonia chavez

On behalf of the team at Hyatt Regency Valencia we like to thank you for staying with us! We truly appreciate you taking the time to provide us with your wonderful rating and feedback as this is extremely important to us. We hope to see you in the near future!

1 out of 5
The Bathroom Stayed Stopped Up no matter how many times they came to fix it and it was at least 5-6 times the whole time we stayed there 😩

Posted by on Oct 4, 2019

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Comment from Hotel Management

Oct 10, 2019 by sonia chavez

On behalf on the team Hyatt Regency Valencia we like to thank you for staying with us. We truly appreciate you taking the time provide us with your feedback and we are very sorry to hear about the experience you encountered during your stay.We hope to see you in the near future and be able to turn this experience around.

1 out of 5
So much noise in our room we had trouble resting, and when they sent the maintenance person upto repair the problem, he couldn't figure out why we had such a hum in our room, their solution was sending us foam ear plugs, no 5 star hotel would do that.

Posted by on Aug 16, 2019

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Comment from Hotel Management

Aug 27, 2019 by sonia chavez

On behalf of the team at Hyatt Regency Valencia we like extend our sincerest apologizes for the experience you encountered during your stay. I will share this feedback our Engineering team and ensure we have look into this matter once again. We hope to see you in the near future and turn this experience around!

4 out of 5

Posted by on May 12, 2019

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Comment from Hotel Management

May 16, 2019 by Mark Kirsch

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mark Kirsch

5 out of 5

Posted by on May 4, 2019

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Comment from Hotel Management

May 7, 2019 by sonia chavez

On behalf of the team at Hyatt Regency Valencia we like to thank you for staying with us! We truly appreciate you taking the time to provide us with your wonderful rating as this is extremely important to us. We hope to see you in the near future.

5 out of 5

Posted by on Apr 7, 2019

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Comment from Hotel Management

Apr 10, 2019 by General Manager

Dear valued guest, Thank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated. Safe travels, Mark Kirsch

About the Hyatt Regency Valencia

Location 24500 Town Center Drive, Valencia, CA 91355

Property Features

Hyatt Regency Valencia offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite business center. There are 12 meeting rooms available. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Hyatt Regency Valencia. Parking is available for a fee. This 3.5-star Valencia hotel is smoke free.

  • 244 guestrooms or units
  • 6 levels
  • 12000 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Bob Hope Airport (BUR) (37.1 km / 23 mi)
  • Train station: Santa Clarita Station (5.1 km / 3.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hyatt Regency Valencia offers 244 accommodations with iPod docking stations and safes. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include designer toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6 AM to 11:30 AM.

Vines - This poolside bistro serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Vines Bar - Onsite lobby lounge. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Mountain biking nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per pet, per week
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines. The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 19.95 for adults and USD 10.50 for children (approximately)
  • Self parking fee: USD 15.00 per night (in/out privileges)
  • Valet parking fee: USD 20 per night (in/out privileges)
  • Pet fee: USD 100 per pet, per week
  • Service animals are exempt from fees
  • Late check-out fee: USD 50 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Regency Hotel Valencia
  • Hyatt Regency Valencia
  • Hyatt Valencia
  • Regency Valencia
  • Valencia Hyatt
  • Valencia Hyatt Regency
  • Valencia Regency
  • Hyatt Regency Valencia Hotel
  • Hyatt Regency Valencia Hotel
  • Hyatt Regency Valencia Valencia
  • Hyatt Regency Valencia Hotel Valencia

You should know

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.