"The motel is not the Ritz, but it was clean and functional. The night desk person (a Latina) was very pleasant and helpful. The motel is undergoing ... " More
Jul 14, 2021 by Guest Experience Team
Dear Guest, We acknowledge your feedback. We are very disappointed to hear about the incidents you have mentioned. We will review all of your comments with our management team, and we will investigate what actions we can take to improve our future guests' experiences with us. Again, we really appreciate your bringing up these matters to our attention. We are sorry for the inconvenience caused and we hope you consider staying with us again. Best Regards, Garden Inn & Suites Glendora Customer Care Team
Feb 6, 2020 by Customer Care Team
Dear Guest,We are very grateful you have taken the time to comment. Our goal is to provide an experience worth repeating for every guest, every time. When you need us in the future, we'll be here for you with clean and comfortable rooms and great rates. Guests who trust us are rewarded with complete satisfaction in almost every case. We're confident in our abilities and guest experience and always strive to be the best hotel in this area. We'll be here for you when you choose to stay with us again. We appreciate your efforts in writing this useful review, and we're acting on your comments. Thanks again. Best Regards, Customer Care Team
Dec 1, 2019 by Customer Care Team
Dear Michael, thank you so much for your stellar review! This means a lot to us. Hope you enjoyed your visit and we look forward to welcoming you back next time you visit the area. Safe travels!
Dec 1, 2019 by Customer Care Team
Dear guest, We are delighted to have provided you with suitable accommodation for your trip here. We appreciate your kind rating, and we hope to welcome you back again before long.
Nov 1, 2019 by Guest Experience Team
Dear Guest, We note from your rating that you did not enjoy your stay with us. We apologize for any short-comings on our behalf, and we hope that you will consider staying with us again. We would love you to have a better experience on a future visit. Best Regards, Garden Inn & Suites Glendora Customer Care Team
Oct 20, 2019 by Customer Care Team
Dear guest, We are delighted to have provided you with suitable accommodation for your trip here. We appreciate your kind rating, and we hope to welcome you back again before long.