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"Location close to the freeway and staff was friendly " More

By a verified traveler on Mon 20 Apr 2020

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Hotel Description

Woodland Hills guestrooms with kitchens

In Woodland Hills

Stay at this Woodland Hills hotel and you'll be within 2 miles (3 km) of Topanga State Park and 6 miles (10 km) of Westfield Topanga. Also within 9 miles (15 km) are Van Nuys Golf Course and Sherman Oaks Galleria.

Free breakfast

This hotel features free WiFi in public areas, laundry facilities, and self parking. Enjoy the free on-the-go breakfast each morning. A safe deposit box is provided and the front desk is staffed around-the-clock.

Free WiFi, kitchens

The 146 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Other amenities include free WiFi, coffee/tea makers, and phones. Housekeeping is available on request.

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$117* Per night/room Nov 14 - Nov 15

Studio, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Extended Stay America Suites Los Angeles Woodland Hills ratings based on 16 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Extended Stay America Suites Los Angeles Woodland Hills

Everyone (10) Family (5)
4 out of 5
Location close to the freeway and staff was friendly

Posted by , from Los Angeles on Apr 20, 2020

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Comment from Hotel Management

Apr 21, 2020 by Hotel Management

Thank you for writing such a wonderful review of our hotel. We appreciate your nice comments about our convenient location and friendly service. All of us here at Extended Stay America appreciate your business and look forward to seeing you again. Sincerely, Hotel Management

3 out of 5

Posted by on Jan 2, 2020

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1 out of 5
Nothing was good . They dont even do house keeping. That was the worst hotel i stayed. Never again.

Posted by on Dec 23, 2019

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Comment from Hotel Management

Dec 23, 2019 by Hotel Management

We apologize for falling short of your expectations for a perfect stay. We are also sorry for your disappointment with our housekeeping policy. Please know, since we are an extended stay property, we provide housekeeping services to guests who stay eight or more nights; however, these services are always available upon request for an additional fee. We will ensure our front desk staff clearly communicates our services to all guests going forward. Thank you for being our guest, and we hope you will reconsider and stay with us the next time you are in our area. Sincerely, Hotel Management

5 out of 5

Posted by on Nov 14, 2019

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2 out of 5
There was a dog barking in a nearby room at 5am two morning in a row. Staff said that was not their problem and would not move my room. Would not recommend staying at this property.

Posted by on Jun 24, 2019

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Comment from Hotel Management

Jun 25, 2019 by Hotel Management

Thank you for being our guest. We are sorry for the noise issue you experienced and that our staff was not as responsive as they should have been. Your feedback will be shared with the appropriate team members to improve our service going forward. Please revisit us so we can restore your faith in our hotel and provide you with the hospitality you should always expect from us. Sincerely, Hotel Management

5 out of 5
Love to stay at this hotel. Good customer service from Ray.thank you!!

Posted by on Jun 4, 2019

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Comment from Hotel Management

Jun 5, 2019 by Hotel Management

Thank you for the glowing review of Extended Stay America. It’s a pleasure to know you were impressed by the service provided by our courteous associates and enjoyed your stay with us. We will be sure to share your compliments with Ray for taking good care of you. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management

3 out of 5
Smells like cigarettes in the lobby staff didn’t seem too happy they were not rude but could’ve been a tab bit nicer and more welcoming

Posted by on Jun 2, 2019

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Comment from Hotel Management

Jun 3, 2019 by Hotel Management

Thank you for being our guest. Although overall you had a pleasant stay with us, we are sorry for the smoke odor you experienced. We have asked our housekeeping team to deep clean the hallways to remove the smell. Also, we have taken note of your feedback regarding our staff and will share it with the appropriate team members to improve our service going forward. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management

2 out of 5
I was dissapointed about my room. Was dirty, cover, bathtub, and spiders.

Posted by on May 18, 2019

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Comment from Hotel Management

May 18, 2019 by Hotel Management

Thank you for taking the time to review your stay. Please accept our sincere apologies for the cleanliness issues you encountered in your room. Our housekeeping staff takes pride in what they do daily, and we also have procedures in place to double check each room prior to occupancy by the next guest. We fell short in our processes and are reviewing them so that this does not happen again. We hope you will give us a chance to redeem ourselves the next time you are in the area. Sincerely, Hotel Management

4 out of 5
I like that dogs are welcome, very familiar, but i dont like the customer services... lots of kids need training cold, rude and more.

Posted by on May 4, 2019

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Comment from Hotel Management

May 4, 2019 by Hotel Management

Thank you for choosing Extended Stay America. We are glad to know you liked our pet-policy and had a nice time with us. However, we regret the service issue you encountered. We have shared your feedback with the appropriate team so that we can better serve our future guests. Thank you again for your review. We hope to see you soon! Sincerely, Hotel Management

4 out of 5

Posted by on Feb 16, 2019

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About the Extended Stay America Suites Los Angeles Woodland Hills

Location 20205 Ventura Blvd, Woodland Hills, CA 91364

Property Features

Free breakfast is served daily. Public spaces have free WiFi. The business-friendly Extended Stay America Suites Los Angeles Woodland Hills also features coffee/tea in a common area, laundry facilities, and discounted use of a nearby fitness facility. For a fee, parking is available. This Woodland Hills hotel is smoke free.

  • 146 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Extended Stay America Suites Los Angeles Woodland Hills offers 146 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided on request.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10 per night
  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Los Angeles Woodland Hills Hotel
  • Extended Stay America Los Angeles Aparthotel Woodland Hills
  • Extended Stay America Los Angeles Woodland Hills
  • Extended Stay America Woodland Hills
  • Woodland Hills Extended Stay America
  • Extended Stay America Los Angeles Woodland Hills Aparthotel
  • Extended Stay America Los Angeles
  • Extend Stay America Los Angel
  • Extended Stay America Los Angeles Woodland Hills
  • Extended Stay America Suites Los Angeles Woodland Hills Hotel

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.