4/10 Poor
Miguel
Jan 26, 2026
Unfortunately, the experience did not meet reasonable hospitality standards. The room was reported as visibly rundown and below the condition expected based on the listing. In addition, the guest requested housekeeping services multiple times in advance, and despite these requests, the room was never serviced during the stay. Because the reservation was arranged for business purposes, this reflected directly on our company and created an uncomfortable situation with our client. The guest himself did not submit a formal complaint, as he was not the party who made the reservation, but he communicated the issues to us during and after the stay.
Based on the condition of the room and the lack of basic service responsiveness, we could not rate the experience higher than two stars. We are providing this feedback for quality control purposes and to request that this stay be reviewed accordingly.
Miguel
Stayed 7 nights in Jan 2026



























