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"The hotel was unable to provide a room with 2 beds so they gave us two rooms at no extra charge " More

By a verified traveler on Thu 16 Jan 2020

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Hotel Description

Enjoy the free WiFi at this Stevenson Ranch hotel

In Stevenson Ranch

At this Stevenson Ranch hotel, you'll be within 3 miles (5 km) of Henry Mayo Newhall Memorial Hospital and 6 miles (10 km) of Valencia Country Club. Six Flags Magic Mountain and Six Flags Hurricane Harbor are also within 6 miles (10 km).

Free breakfast

This hotel features free WiFi in public areas, laundry facilities, and self parking. Enjoy the free on-the-go breakfast each morning. A safe deposit box is provided and the front desk is staffed around-the-clock.

Free WiFi, kitchens

The 104 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Free WiFi, coffee/tea makers, and phones are also available. Housekeeping is available on request.

Studio, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$108* Per night/room Nov 25 - Nov 26

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Extended Stay America Suites Los Angeles Valencia ratings based on 18 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Extended Stay America Suites Los Angeles Valencia

Everyone (12) Couples (3) Family (4)
4 out of 5
The hotel was unable to provide a room with 2 beds so they gave us two rooms at no extra charge

Posted by on Jan 16, 2020

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Comment from Hotel Management

Jan 16, 2020 by Hotel Management

We are delighted you had a great stay at Extended Stay America. However, we regret not accommodating you with the room of your choice. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management

4 out of 5
Friendly staff. Easy access from freeway. Basic amenities. Large refrigerator.

Posted by on Dec 29, 2019

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Comment from Hotel Management

Dec 30, 2019 by Hotel Management

Thank you for the kind feedback about your stay at Extended Stay America. It is good to know that you enjoyed your time with us and that you were impressed with our ideal location as well as the courteous associates. We appreciate your business and look forward to your next visit. Sincerely, Hotel Management

1 out of 5

Posted by on Nov 30, 2019

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4 out of 5
It was a nice place to stay. Quiet place also. Would recommend

Posted by on Nov 19, 2019

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Comment from Hotel Management

Nov 19, 2019 by Hotel Management

Thank you for your review of Extended Stay America. We are pleased to know how much you enjoyed your stay and our serene location. We much appreciate your recommendations and hope to welcome you again soon. Sincerely, Hotel Management

3 out of 5
It’s next to the mall and there are plenty of things to go and do

Posted by on Nov 10, 2019

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Comment from Hotel Management

Nov 11, 2019 by Hotel Management

Thank you for taking the time to evaluate your stay and for sharing your feedback. We are glad you liked our convenient location and appreciated the easy access to the mall. We hope to see you again and have the opportunity to make your next visit perfect in every respect. Sincerely, Hotel Management

3 out of 5

Posted by on Oct 8, 2019

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1 out of 5

Posted by on Jun 13, 2019

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4 out of 5

Posted by on May 23, 2019

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1 out of 5
Check in was OK, the staff took a few minutes to approach me. There were not pots and pans available, staff said they were all being used, therefore I was not able to make myself breakfast as planned. The room smelled disgusting, I was unable to open my window. After trying to fin out why the room smelled so bad, I looked under the bed and there were socks, tennis balls and dirty tissue. Saturday morning I left around 10:30AM, house keeping ladies were down the hall so I asked if they can refresh room 236, in which I was staying in, the lady said she would, I come back around 9AM and the room is EXCATLY how I left it. I am very disappointed, I will make sure to leave this review on yelp, ect.. as well!

Posted by on Apr 29, 2019

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Comment from Hotel Management

May 1, 2019 by Hotel Management

Thank you for being our guest. Our number one priority is to make sure you have a comfortable stay, so we sincerely apologize for the cleanliness and service issues you experienced during your stay. Your comments will be shared with the appropriate team members, so we can take action to prevent these issues from happening again. Please revisit us so we can restore your faith in our hotel and provide you with the hospitality you should always expect from us. Sincerely, Hotel Management

5 out of 5

Posted by on Apr 8, 2019

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Comment from Hotel Management

Apr 10, 2019 by Hotel Management

Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management

About the Extended Stay America Suites Los Angeles Valencia

Location 24940 Pico Canyon Rd, Stevenson Ranch, CA 91381

Property Features

Free breakfast is served daily. Public spaces have free WiFi. The business-friendly Extended Stay America Suites Los Angeles Valencia also features coffee/tea in a common area, laundry facilities, and discounted use of a nearby fitness facility. Parking is available for a fee. This Stevenson Ranch hotel is smoke free.

  • 104 guestrooms or units
  • 3 levels
  • Built in 2000
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Newhall Station (4.4 km / 2.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Extended Stay America Suites Los Angeles Valencia offers 104 accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided on request.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 3
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 5 per stay
  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Los Angeles Valencia
  • Extended Stay America Los Angeles Valencia Aparthotel
  • Extended Stay America Los Angeles Valencia Stevenson Ranch
  • Extended Stay America Valencia
  • Extended Stay America Los Angeles Valencia Hotel Stevenson Ranch
  • Extended Stay America Los Angeles Valencia Hotel
  • Extended Stay America Los Angeles Valencia
  • Extended Stay America Suites Los Angeles Valencia Hotel

You should know

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.