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Star Hotel

2.0 star property
Hotel near Kensington High Street in London

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Photo gallery for Star Hotel

Triple Room | Desk, blackout drapes, free cribs/infant beds, free WiFi
Reception hall
Reception hall
Garden
Garden

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Free WiFi

Explore the area

View in a map
97-99 Shepherds Bush Road, London, England, W6 7LP
  • Kensington High Street
    ‪13 min walk‬
  • Olympia Conference and Exhibition Centre
    ‪13 min walk‬
  • Westfield London Shopping Centre
    ‪15 min walk‬
  • London (LHR-Heathrow)
    ‪23 min drive‬

Room options

View all photos for Quadruple Room

Quadruple Room | Desk, blackout drapes, free cribs/infant beds, free WiFi

Quadruple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 213 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Triple Room

Triple Room | Desk, blackout drapes, free cribs/infant beds, free WiFi

Triple Room

7.6 out of 10
Good
(5 reviews)
  • 129 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Single Room

Single Room | Desk, blackout drapes, free cribs/infant beds, free WiFi

Single Room

9.2 out of 10
Wonderful
(15 reviews)
  • 70 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room

Twin Room | Desk, blackout drapes, free cribs/infant beds, free WiFi

Twin Room

9.0 out of 10
Wonderful
(8 reviews)
  • 108 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room

Double Room | Desk, blackout drapes, free cribs/infant beds, free WiFi

Double Room

8.8 out of 10
Excellent
(31 reviews)
  • 108 sq ft
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

London

Hammersmith and Fulham stay.Within a 15-minute walk of this Hammersmith and Fulham hotel, you'll find Kensington High Street and Olympia Conference and Exhibition Centre. Westfield London Shopping Centre and Hyde Park are also within 3 miles (5 km).

What's nearby

  • Eventim Apollo - 12 min walk - 0.7 miles
  • Kensington High Street - 13 min walk - 0.7 miles
  • Olympia Conference and Exhibition Centre - 13 min walk - 0.7 miles
  • Westfield London Shopping Centre - 15 min walk - 0.8 miles
  • Hyde Park - 7 min drive - 2.7 miles

Getting around

  • Hammersmith Station - 8 min walk
  • Kensington (Olympia) Station - 12 min walk
  • Heathrow Airport (LHR) - 27 min drive

Restaurants

  • ‪Deluxe Coffeeworks - ‬5 min walk
  • ‪The Brackenbury Wine Rooms - ‬6 min walk
  • ‪Flat Iron - ‬7 min walk
  • ‪Duke Of Hammersmith - ‬6 min walk
  • ‪Bar + Block - ‬7 min walk

About this property

Star Hotel

Hotel near Kensington High Street in London
Star Hotel offers its guests a vending machine and express check-out. WiFi is free in public spaces.

This London hotel is smoke free.

  • 1 building
  • 22 guestrooms or units
  • 4 levels
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • No smoking on site
Star Hotel offers 22 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels.

Bathrooms include showers. This London hotel provides complimentary wireless Internet access. Additionally, rooms include portable fans and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Electrical adapters
  • Heating
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 9 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

Property is also known as

Star Hotel
Star Hotel London
Star London
Star Hotel Bed & Breakfast London
Star Hotel Bed & Breakfast
Star Hotel Hotel
Star Hotel London
Star Hotel Hotel London
Star Hotel Bed Breakfast

Frequently asked questions

How close is Star Hotel to the airport?

Star Hotel is 12.8 mi (27-min drive) away from the Heathrow Airport (LHR) airport, the closest popular airport to the property.

Does Star Hotel have an airport shuttle?

Airport shuttle services are not available at Star Hotel.

Does Star Hotel offer free breakfast?

Star Hotel does not offer free breakfast.

Is there a casino at Star Hotel?

No, there is no casino at this hotel.

What time is check-in at Star Hotel?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM.

Is there free parking at Star Hotel?

Free parking is not available at this hotel.

Does Star Hotel have a pool?

Star Hotel does not have a pool.

Does Star Hotel have a spa?

There are no spa services available at this hotel.

How close is Star Hotel to downtown London?

Star Hotel is 4.1 mi away from London.

Star Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 382 out of 635 reviews
Rating 8 - Good. 189 out of 635 reviews
Rating 6 - Okay. 50 out of 635 reviews
Rating 4 - Poor. 9 out of 635 reviews
Rating 2 - Terrible. 5 out of 635 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Emily

Stayed 2 nights in Jul 2025

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property was absolutely perfect for our family of four and even had air conditioning!
Stayed 2 nights in Jul 2025

6/10 Okay

Georgia

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
front-desk was friendly and helpful. The place has no lift. Single rooms are really small and the place is dimly-lit. I think the property can consider changing to some brighter lights. The rooms were very clean and there is daily housekeeping. I booked the single room for about 87 GBP per night. I found it a bit overpriced for the value this hotel had to offer. They had very limtied amenities, no fridge, no washing machine or dryer for self-service laundry, no safe in rooms. My single room was so small i barely had space to open my luggage. My stay overall was pleasant. I just feel overcharged bc I found other hotels at similar prices with better facilities and ambience. Also, the security of the hotel is not the best. Many other hotels have stricter security systems that make you feel at ease during your stay. The front gate has no code or lock. Only the front door has a lock. I did not see any CCTVs in the corridors. There are no room safes also as previously mentioned. The location is great. There is a Tesco Superstore nearby that makes it very convenient to shop. There are also two stations it is near - Hammersmith and Shepherd's Bush.
Stayed 2 nights in May 2025

10/10 Excellent

Nozomi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in/out was easy and the staff was very friendly and helpful! We were very happy to stay at star hotel. Easy to access everywhere and lots of food options. Highly recommended!
Stayed 3 nights in May 2025

2/10 Terrible

JESUS

Disliked: Cleanliness, staff & service, property conditions & facilities
Policies terrible
Stayed 1 night in May 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very lovely and staff were so kind.
Stayed 2 nights in May 2025

6/10 Okay

Eri

Stayed 1 night in May 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Stayed 1 night in May 2025

6/10 Okay

Gurleen

Liked: Cleanliness
Nice. Felt a bit cramped but were was safe as there was a police station and fire station nearby.
Stayed 9 nights in May 2025

6/10 Okay

Mai Cher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was okay. It was clean, had great service, comfortable beds, and restaurants near by. Not in the best location but was okay due to the tube being a 15 minute walk.
Stayed 2 nights in May 2025

10/10 Excellent

Ariana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
The room was comfortable and clean. The neighborhood was decent and walkable.
Stayed 1 night in May 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience and accessibility to what we needed.
Stayed 2 nights in May 2025

10/10 Excellent

chloe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of food options nearby, quieter location. Felt safe during our stay, staff was very attentive and kind. Would stay again!
Stayed 4 nights in May 2025

10/10 Excellent

Tara

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Tomos

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spotless

Spotless. Room had everything I needed for a business trip and excellent value.
Stayed 1 night in May 2025

10/10 Excellent

Debbie, Elk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and community is lovely
Stayed 3 nights in May 2025

8/10 Good

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Tian Qing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and accessible location via transit.
Stayed 4 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Marija

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the tube, clean, very friendly and proffesional staff.
Stayed 2 nights in May 2025

8/10 Good

Marija

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly and proffesional staff, close to subway, close to restaurants and coofe shops.
Stayed 1 night in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Room was perfect for two and was perfect for the two nights we were in London. Was close to tube and made for easy movement around the city. Room was safe with lock on door.
Stayed 2 nights in Apr 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Stayed a couple of nights in March. Fantastic place to stay with reasonable rates and room sizes for London. Location is good for transport links, close to both Hammersmith and Shepherds Bush. Only downside was the shower - the way it was installed meant you could barely open the door and struggled to get in. Being up on the top floor also meant water pressure was low. Otherwise we enjoyed our stay. Staff were all friendly and helpful.
Stayed 2 nights in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely 👋😘
Stayed 2 nights in Apr 2025