"While the hotel is convenient to the airport there were a number of things that needed attention. Moldy section in the tub and shower, light fixtures ... " More

By a verified traveler on Wed 23 Nov 2016

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Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$49 per night

Superior Room (Airport View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room (Airport View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Room (Airport View)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Park Inn by Radisson London Heathrow Airport Hotel ratings based on 14 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Park Inn by Radisson London Heathrow Airport Hotel

Everyone (7)
4 out of 5
Friendly & helpful staff. Restaurant was confusing & staff didn't speak English, or understand, well.

Posted by on Feb 1, 2019

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5 out of 5
Excellent accommodations. Thoroughly enjoyed our stay.

Posted by , from Seattle, Washington USA on Sep 15, 2018

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1 out of 5
Not easy to locate the main entrance if you're arriving by car. I parked at the back, walked in, checked in which took 30 minutes, only to come back home to find a £100 fine in the mail! For checking in! What a way to treat you guests, having walked past 3 employees who didn't bother to tell me I couldn't park in the back.Would definitely not recommend this place.

Posted by , from Virginia on Sep 5, 2018

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Comment from Hotel Management

Sep 12, 2018 by Customer Care

Dear Nick, Thank you for writing your review. We regret you had some trouble finding the entrance to the hotel and that it took awhile to check in. We are also sorry to hear about the parking fine you received. We value your comments and hope you will visit again.

1 out of 5
Rude people at the desk. Helpful bellmen, they were the highlight. No ice machine. Was handicapped and had to walk to bar to get ice everytime. Was very frustrating. There was no conversion adaptor for USA to plug in cpap or other chargers. Again Bellman saved the day...desk employees had a canned answer for everything. Would not recommend this hotel to anyone.

Posted by on Jul 14, 2018

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4 out of 5

A bit dated and needs attention

Pros: Close to airport, quick 5 min ride. Clean room and sheets.
Cons: All of the things listed above where I was disappointed. I also do not like the non secure soap dispensers. They are too easy to contaminate.
While the hotel is convenient to the airport there were a number of things that needed attention. Moldy section in the tub and shower, light fixtures that didn't work, cracked tiles on the bath room floor. So a little disappointing. Restaurant choices not great as well. Shuttle ticket machine did not work and desk could not sell tickets. Even though the sign on the machine said the hotel desk could help. That wasn't true.

Posted by , from michigan on Nov 23, 2016

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5 out of 5

Minutes to Heathrow

Great value,nice full breakfast buffet and pleasant bar and food.

Posted by , from Austin Tx on Oct 29, 2014

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1 out of 5

I don't even know if one night in this place was worth it.

Cons: Nothing close, No free Internet, dirty, useless staff
So I had to book a last minute hotel for a business trip to London from Los Angeles. I left LA on a Saturday afternoon and booked the room that morning. Everything online looked nice and would fit the bill for what I needed. I arrived at Heathrow on Sunday around 1pm and made it to the hotel after waiting for a airport bus that takes you to the hotel (no hotel shuttle) £4.50 each way. Got to the hotel around 2pm and was greeted by someone at the front desk who just didn't seem like they wanted to work. The rest of the hotel seemed empty (which is fine). From the outside and the front desk the place seemed clean and typical for a European hotel. Checked in and got my room card. As I started to make my way down the hallway I noticed how hot the place was as it was a very warm and humid day in England. I wasn't bothered that much as the room had AC. Once I got to my room I was greeted to a on the surface clean room from what I could tell. Until I made my way in further. I noticed the spotty wall paint everywhere. And the window was open (If you call open 3") and thats when I noticed the bugs flying in the room. I closed the windows and promptly turned on the AC. I dropped my bags and made my way to the bathroom so I could shower and head out for the rest of the day via the Underground to London. The bathroom was not clean at all! But all I wanted to do was shower and get out. So I quickly showered and headed out the door. I made my way to the front desk and told them what was up. Said I was going in to town for the day and would be back late that night. If they could have someone check the AC and clean the room. Upon my return from London (which by the way the front desk staff where useless to tell me how to get a bus or anything to the local Underground station. The airport bus driver was the nicest guy the whole day!) the room was not cleaned and all they did was give me fresh towels. As it was already after midnight and I was checking out at 6:30am I just took one for the team and stuck it out. But let me tell you if your going to don't say you haven't been warned. Also you can not buy WIFI at the hotel from the front desk. You have to log in and pay with a credit card (which wouldn't work since I couldn't authorize an out of EU address). All McDonalds have free wifi which saved me that day.

Posted by , from Southern California on Aug 24, 2012

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3 out of 5

No self parking, valet only

Pros: Free Internet, close to airport
Cons: Nothing close, Noisy, no self car parking
This hotel is not your vacation hotel. However, I would stay here if I am only in LA for a night and visiting nearby places. For this money I could have stayed at Queen Mary and enjoyed my time in LA a lot more. Overall experience was average. Staff was nice and rooms was clean.

Posted by , from NJ on Feb 7, 2011

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4 out of 5

Good location and pool big enough to do lengths

Pros: pool
Cons: some rooms can be noisy
I would have rated the room, cleanliness and bed comfort higher if all of the rooms were of a similar service standard. Some rooms are great but others can be dingy and noisy. But the recreation facilities and food offerings offset the negative. I have stayed there multiple times and would not be averse to going back as long as they are price competitive.

Posted by , from Canada on Feb 7, 2011

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4 out of 5

nice and convenience

Pros: Quiet
The hotel made us feel like home. The location is great, the room is nice and clean. The staff are very kind. We would recommend this hotel.

Posted by , from Honolulu on Feb 4, 2011

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About the Park Inn by Radisson London Heathrow Airport Hotel

Location Bath Road, West Drayton, England UB7 0DU

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge)