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citizenM London Shoreditch

4.0 star property
4-star boutique hotel near Old Spitalfields Market

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Photo gallery for citizenM London Shoreditch

Building design
Lobby sitting area
Lobby sitting area
King Room | Premium bedding, pillowtop beds, desk, laptop workspace
Lobby lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

View in a map
6 Holywell Lane, London, England, EC2A 3ET
  • Brick Lane
    ‪6 min walk‬
  • Tower of London
    ‪3 min drive‬
  • St. Paul's Cathedral
    ‪4 min drive‬
  • London (LCY-London City)
    ‪18 min drive‬

Room options

View all photos for King Room

King Room | Bathroom | Shower, hydromassage showerhead, eco-friendly toiletries, hair dryer

King Room

9.0 out of 10
Wonderful
(76 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior

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  • Restaurant
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$128 nightly
The price is $154
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Total with taxes and fees
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About the neighborhood

London

London City Centre stay.Within a 10-minute walk of this London City Centre hotel, you'll find Old Spitalfields Market and Brick Lane. Tower of London and St. Paul's Cathedral are also within 2 miles (3 km).

What's nearby

  • Brick Lane - 6 min walk - 0.3 miles
  • Old Spitalfields Market - 6 min walk - 0.4 miles
  • Tower of London - 3 min drive - 1.1 miles
  • St. Paul's Cathedral - 4 min drive - 1.5 miles
  • Covent Garden Market - 8 min drive - 2.4 miles

Getting around

  • Shoreditch High Street Overground Station - 3 min walk
  • Old Street Station - 11 min walk
  • London City Airport (LCY) - 28 min drive

Restaurants

  • ‪Smoking Goat - ‬1 min walk
  • ‪Lyle's - ‬1 min walk
  • ‪Tonkotsu - ‬2 min walk
  • ‪Lounge Bohemia - ‬2 min walk
  • ‪Bao Noodle Shop - ‬1 min walk

About this property

citizenM London Shoreditch

4-star boutique hotel near Old Spitalfields Market
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and coworking spaces.

WiFi is free in public spaces. The business-friendly citizenM London Shoreditch also features multilingual staff, coffee/tea in a common area, and express check-in.

This 4-star London hotel is smoke free.

  • 1 building
  • 216 guestrooms or units
  • 8 levels
  • Built in 2016
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM London Shoreditch offers 216 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Similar properties

Reception

Maldron Hotel Shoreditch London

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 219 reviews
$172 nightly
The price is $207
Sep 14 - Sep 15
Total with taxes and fees
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Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (35 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch flat-screen TV with digital channels
  • iPad
  • iPod dock

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 29
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Late check-out fee: GBP 29 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - 236564886
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). The tax ID number is 236564886. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. This property uses wind and solar energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

No visitors or unregistered guests are allowed at the property after midnight.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM London Shoreditch Hotel
citizenM Shoreditch Hotel
citizenM Shoreditch

Frequently asked questions

How close is citizenM London Shoreditch to the airport?

CitizenM London Shoreditch is 8.1 mi (28-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

How much does it cost to stay at citizenM London Shoreditch?

As of Sep 7, 2025, prices found for a 1-night stay for 2 adults at citizenM London Shoreditch on Sep 14, 2025 start from $135.77, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does citizenM London Shoreditch have an airport shuttle?

Airport shuttle services are not available at citizenM London Shoreditch.

Does citizenM London Shoreditch offer free breakfast?

Free breakfast isn’t provided at citizenM London Shoreditch, but buffet breakfast is offered for a fee of GBP 20 per person. It's available every day from 6 AM to 11 AM.

Is there a casino at citizenM London Shoreditch?

No, there is no casino at this hotel.

What time is check-in at citizenM London Shoreditch?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at citizenM London Shoreditch?

Free parking is not available at this hotel.

Does citizenM London Shoreditch have a pool?

CitizenM London Shoreditch does not have a pool.

Does citizenM London Shoreditch have a restaurant?

Yes, there is a restaurant on site.

Does citizenM London Shoreditch have a spa?

There are no spa services available at this hotel.

How close is citizenM London Shoreditch to downtown London?

CitizenM London Shoreditch is 2.4 mi away from London.

citizenM London Shoreditch Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 701 out of 1004 reviews
Rating 8 - Good. 209 out of 1004 reviews
Rating 6 - Okay. 68 out of 1004 reviews
Rating 4 - Poor. 11 out of 1004 reviews
Rating 2 - Terrible. 15 out of 1004 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Stayed 1 night in May 2025

6/10 Okay

Heather

Traveled with partner
Liked: Staff & service
Loved the location. Overall the hotel was just adequate - nothing special. Decently clean. We did request housekeeping one day and didn’t receive it. Overall it just was fine, nothing great.
Stayed 2 nights in May 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel with excellent attentive service.
Stayed 2 nights in May 2025

6/10 Okay

SONIA

Traveled with family
Disliked: Amenities
Room too small with the toilet right in middle of the room. No reception desk, you have to check yourself in, elevator was not working, the noise level is high with street noise and train. Fortunately, we were staying only one night. I do not recommend it .
Stayed 1 night in May 2025

10/10 Excellent

Kerrstyn

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great beds.
Stayed 2 nights in May 2025

10/10 Excellent

Helen

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Cool, clean and well located
Stayed 3 nights in May 2025

10/10 Excellent

shaun

Stayed 2 nights in May 2025

6/10 Okay

Ysarah

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I have stayed at a few citizen Ms and they are all usually great. This property itself was not up to par. The building itself only had one working elevator. There was a rotten egg smell in the water in the room. The tablet in the room was cracked. However the staff went above and beyond and were great during the stay.
Stayed 3 nights in May 2025

10/10 Excellent

gloria

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Kimli, Surrey

Liked: Cleanliness, staff & service, amenities
Great staff, good room size - elevator situation but tricky, hopefully they’ll be back up to 3 elevators soon.
Stayed 5 nights in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super time in Shoreditch.

Great location. Friendly staff. Room quite small but had everything we needed.
Stayed 2 nights in May 2025

8/10 Good

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel. Elevators need fixing

Lovely hotel but having only one elevator working is a real pain. I know they are going to have all 3 of them operational by end of may. 2 could be working whilst the other is being fixed/upgraded. Overall a lovely hotel. Lovely bar, breakfast too and ideally located close to Liverpool st station for access to airports. I will stay again.
Stayed 2 nights in May 2025

10/10 Excellent

Gabby

Stayed 3 nights in May 2025

8/10 Good

Jonathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is fantastic but they really need to fix the lifts!
Stayed 1 night in May 2025

10/10 Excellent

James

Stayed 1 night in Apr 2025

8/10 Good

Carla

Liked: Cleanliness, staff & service
It was a good walk to Tower of London and sites in that area. Staff were helpful in recommending good dining options in the area.
Stayed 3 nights in Apr 2025

8/10 Good

C

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern, good area, nice staff…. Perfect if you’re a couple as the rooms are small, the bathroom not overly private, and the way the bed is situated if u have to pee at 3am you have to climb over your partner and wake their ass up. Also… fix the damned elevator. Good god. But they were pro. We’re generally pleased.
Stayed 4 nights in May 2025

10/10 Excellent

Stephen

Stayed 2 nights in May 2025

8/10 Good

Naomi

Business traveler
Liked: Cleanliness, staff & service, amenities
Really great - the lifts were broken for part of the stay but apart from that a very comfortable stay. Perfect for a work trip and easy to get around the city from this location.
Stayed 5 nights in Apr 2025

8/10 Good

Oge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall very good impression

Great location. We knew it was tiny but well thought design. Only one elevator was a problem as we had to wait long
Stayed 3 nights in May 2025

8/10 Good

Amin

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

Boya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff and really good
Stayed 3 nights in Apr 2025