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Chester Hotel

2.0 star property
Georgian hotel near Buckingham Palace

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Photo gallery for Chester Hotel

Family Quadruple Room, Ensuite | Premium bedding, memory foam beds, individually decorated
City Apartment | Living area | 40-inch LED TV with digital channels, Smart TV
Superior Double Room, 1 Double Bed, Refrigerator | Television
View from property
Property entrance

Reviews

6.2 out of 10

Popular amenities

  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
27-29 Longmoore Street, Victoria, Westminster, London, England, SW1V 1JQ
  • Place, Victoria Station Travel Information Centre
    ‪5 min walk‬
  • Place, Apollo Victoria Theatre
    ‪5 min walk‬
  • Place, Buckingham Palace
    ‪14 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪64 min drive‬

Room options

View all photos for Single Room, Ensuite

Single Room, Ensuite | Premium bedding, memory foam beds, individually decorated

Single Room, Ensuite

  • 60 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Ensuite

Premium bedding, memory foam beds, individually decorated

Double Room, Ensuite

  • 96 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Ensuite

Twin Room, Ensuite | Premium bedding, memory foam beds, individually decorated

Twin Room, Ensuite

  • 129 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Quadruple Room, Ensuite

Family Quadruple Room, Ensuite | Premium bedding, memory foam beds, individually decorated

Family Quadruple Room, Ensuite

  • 161 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room, Ensuite

Premium bedding, memory foam beds, individually decorated

Triple Room, Ensuite

  • 161 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Double Room, 1 Double Bed, Refrigerator

Premium bedding, memory foam beds, individually decorated

Superior Double Room, 1 Double Bed, Refrigerator

  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Small budget Single box size room, no windows, no AC, shared bathroom and WC

Small budget Single box size room, no windows, no AC, shared bathroom and WC | Premium bedding, memory foam beds, individually decorated

Small budget Single box size room, no windows, no AC, shared bathroom and WC

  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Double Room

Premium bedding, memory foam beds, individually decorated

Economy Double Room

  • 80 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for City Apartment

City Apartment | Living area | 40-inch LED TV with digital channels, Smart TV

City Apartment

  • 600 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Twin Sofa Bed

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Property amenity

citizenM London Victoria Station

London City Centre
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.7 out of 5, Exceptional, 2,044 reviews
$110 nightly
The price is $131
Mar 29 - Mar 30
Total with taxes and fees
citizenM London Victoria Station

About the neighborhood

London

City center stay.Your stay at this London City Centre hotel places you within 2 miles (3 km) of Buckingham Palace and Westminster Abbey. Hyde Park and Big Ben are also within 2 miles (3 km).

What's nearby

  • Victoria Station Travel Information Centre - 5 min walk - 0.3 miles
  • Apollo Victoria Theatre - 5 min walk - 0.3 miles
  • Westminster Cathedral - 6 min walk - 0.4 miles
  • Victoria Palace Theatre - 6 min walk - 0.4 miles
  • Buckingham Palace - 14 min walk - 0.8 miles

Getting around

  • London (ZEP-Victoria Train Station) - 6 min walk
  • Victoria Underground Station - 6 min walk
  • London City Airport (LCY) - 49 min drive

Restaurants

  • ‪The Queens Arms - ‬3 min walk
  • ‪The Marquis of Westminster - ‬1 min walk
  • ‪The Roasting - ‬4 min walk
  • ‪Cyprus Mangal - ‬1 min walk
  • ‪Tozi - ‬3 min walk

About this property

Chester Hotel

Georgian hotel near Buckingham Palace
As a guest of Chester Hotel, you'll find a vending machine, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. Chester Hotel also features concierge services, express check-in, and express check-out.

This Georgian London hotel is smoke free.

  • 20 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 1900
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • Television in lobby
  • ATM
  • No smoking on site
Chester Hotel offers 20 accommodations with coffee/tea makers and complimentary toiletries. Each accommodation is individually decorated. Memory foam beds feature premium bedding. 40-inch LED televisions come with digital channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Playground

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Bicycle rentals
  • Playground
  • TV in common areas

Accessibility

  • No elevator

Room amenities

Entertainment

  • 40-inch smart TV with digital channels

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Individual decor
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 8 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay and Tap & Go
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, mobile payments, and Apple Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Chester Hotel London
Hotel Chester London
London Chester Hotel
Chester Hotel London, England
Chester Hotel Victoria
Chester Victoria
The Chester Hotel
Chester Hotel Hotel
Chester Hotel London
Chester Hotel Victoria

Frequently asked questions

How close is Chester Hotel to the airport?

Chester Hotel is 10.4 mi (49-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

How much does it cost to stay at Chester Hotel?

As of Mar 12, 2026, prices found for a 1-night stay for 2 adults at Chester Hotel on Mar 23, 2026 start from $72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Chester Hotel have an airport shuttle?

Airport shuttle services are not available at Chester Hotel.

Does Chester Hotel offer free breakfast?

Chester Hotel does not offer free breakfast.

Is there a casino at Chester Hotel?

No, there is no casino at this hotel.

What time is check-in at Chester Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Chester Hotel?

Free parking is not available at this hotel.

Does Chester Hotel have a pool?

Chester Hotel does not have a pool.

Does Chester Hotel have a spa?

There are no spa services available at this hotel.

How close is Chester Hotel to downtown London?

Chester Hotel is 1.2 mi away from London.

Chester Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 175 out of 1000 reviews
Rating 8 - Good. 245 out of 1000 reviews
Rating 6 - Okay. 213 out of 1000 reviews
Rating 4 - Poor. 162 out of 1000 reviews
Rating 2 - Terrible. 205 out of 1000 reviews

6.0/10

Cleanliness

6.4/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Ronald

Stayed 7 nights in Nov 2025

6/10 Okay

stuart

Stayed 1 night in Dec 2025

6/10 Okay

douglas

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities
All good.
Stayed 3 nights in Nov 2025

4/10 Poor

Gary

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

6/10 Okay

Esther

Liked: Cleanliness, property conditions & facilities
Small but cozy room. Location is close to public transit.
Stayed 1 night in Nov 2025

4/10 Poor

Paul

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It was okay for one night, but depends how fussy you are.
Stayed 1 night in Nov 2025

2/10 Terrible

Karen

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Checkín una hora después de lo previsto, no había agua caliente, nos dieron 2 camas individuales en vez de 1 matrimonial. Dejaron la.habitacion abierta con nustras cosas.luego de que reclamamos que no hanian hecho la limpieza diaria. Estuvimos 3 boches No hacen la limpieza sino avisas. La verdad la peor estadia que hemos reservado por esta aplicacion Los recepcionistas no hablabam español , en la descripcion decia que si lo hacian. Tampoco italiano o portugues. La sabanoas y toallas no estaban limpias no olian a perfume a jabon.no hay ascensor por lo tanto escucho a cada viajero sibir u bajar escalon por escalon con su maleta. No volveriamos. Ni siquiera dicen bbuenos dias o buenas tardes, demasiado mal educados es mas cuando fuimos el resepcuonista estaba acostado del otro lado del mostrador y no siquiera movio un dedo para rescibir la tarjeta de la habitación que por cierto funcionaba cuando queria y habia que pedirles que la respetarán
Stayed 3 nights in Nov 2025

6/10 Okay

Joseph

For the room I got, which was the last affordable room, it was ok. It was very compact and a little cramp though. With the shared bathroom, they really need a sliding door or something because there's a glass wall that only covers half the shower and you need to use the squeegee to sweep the water towards the drain so it doesn’t go towards the sink and toilet. The Victoria area was very nice. I highly recommend the Prince Of Wales pub on the corner near the hotel.
Stayed 7 nights in Nov 2025

2/10 Terrible

Yolanda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2025

8/10 Good

Mark, Axminster

Business traveler
Good sleep and decent shower and ideal for transport links!
Stayed 1 night in Nov 2025

10/10 Excellent

Jenny

I was fully satisfied with my stay. The room was clean, staff were nice and accommodating was nice! The room was a bit small but for the price I paid, it was perfect. Keep in mind that
Stayed 3 nights in Nov 2025

6/10 Okay

Julian

Liked: Cleanliness, property conditions & facilities, room comfort
Single room in former coal hole in basement (only tiny window on to corridor) was acceptable in terms of decor and bed comfort was actually very good but had no hand basin, which was a bit of an issue when I needed to use the shared toilet/bathroom urgently and it was full with another user for over half an hour. Eventually It turned out there was another shared toilet upstairs but that was also not available due to being cleaned.
Stayed 1 night in Oct 2025

2/10 Terrible

Adam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Nov 2025

8/10 Good

belando

Traveled with group
Liked: Cleanliness, staff & service
room is clean
Stayed 4 nights in Oct 2025

8/10 Good

adam

Liked: Cleanliness, staff & service, amenities
Property was good the room was a bit small when I lay in bed my head and feet was touching each side of the wall my WiFi didmt work but other than that it was okay
Stayed 1 night in Nov 2025

4/10 Poor

Ciaran

Liked: Amenities
Disliked: Cleanliness, staff & service
The staff were pretty rude and when I was checking out the receptionist was sleeping at the desk and I had to wake them up. To be clear there were feet up, no shoes on with a blanket asleep not that they nodded off.
Stayed 1 night in Nov 2025

2/10 Terrible

Taju

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst, Receptionist so arrogant and rude
Stayed 1 night in Oct 2025

4/10 Poor

Amadeu

Liked: Cleanliness
Disliked: Property conditions & facilities
Leaks in the corridor, soaking floor and matt at the toilet doorstep; check in reception staff not helpful
Stayed 1 night in Oct 2025

2/10 Terrible

Adrian

Business traveler
Disliked: Cleanliness, staff & service, amenities
Horrendous place! The pictures are inaccurate, the lobby is just a tall desk with 2 seats , filthy dirty. Wasn’t told it was a shared bathroom, and was told contact whoever you booked it with, not their fault. The room was in the basement and what would have probably been a cellar, no windows, but also no air-con, the room was rediculously tiny, TV didn’t work and just a fan. It stank, the carpets were all torn ripped, and just floor mats to cover dangerous drainage pipes. Yes there is a budget but this is hostel style living. Came back to my in the afternoon after work and the room hadn’t been made, I asked at reception why not and was told I should have told them in the morning if I wanted my room cleaning???? In short to some it up: The staff were rude and not bothered about the guests. The rooms were old and battered, but in a basement. The decor is old and decrepit, but again it will for tourists on a budget. Do NOT judge this hotel on the photos, taken from exceptional angles and probably not real.
Stayed 2 nights in Oct 2025

6/10 Okay

IAN

Disliked: Property conditions & facilities
There were eating and drinking venues nearby and shops
Stayed 2 nights in Oct 2025

2/10 Terrible

MARIE-CHRISTINE

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

4/10 Poor

Ifeanyi

Stayed 1 night in Oct 2025

8/10 Good

Marcus, Beeford

Liked: Cleanliness
I was here just for a night and the room was fine for what I needed. The only thing that did make a negative impact on me was the young man on the reception desk when I checked in. He did not stop his telephone conversation, he just checked me in and did what he needed to do while continuing to speak on the phone. It came across as very rude. Apart from that it was better than a lot of the reviews said.
Stayed 1 night in Oct 2025

4/10 Poor

Anne

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities

Not a good trip

Good location and nice mattress, but poor staff and terrible cleaning (dust, spider webs, mold in bathroom)
Stayed 2 nights in Oct 2025