See all properties

Best Western Greater London Hotel

3.0 star property
3-star hotel in Valentines

Choose dates to view prices

Photo gallery for Best Western Greater London Hotel

Exterior
Indoor wedding
Restaurant
Standard Room, 1 Twin Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi
Reception

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Free WiFi
  • Business services

Explore the area

View in a map
60 Cranbrook Road, Ilford, England, IG1 4NH
  • Place, ExCeL Exhibition Centre
    ‪9 min drive‬
  • Place, Westfield Stratford City
    ‪12 min drive‬
  • Place, O2 Arena
    ‪13 min drive‬
  • Airport, London (LCY-London City)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Combined shower/tub, free toiletries, towels

Standard Room, 1 Twin Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 97 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Combined shower/tub, free toiletries, towels

Standard Room, 1 Double Bed, Non Smoking

7.2 out of 10
Good
(10 reviews)
  • 129 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Combined shower/tub, free toiletries, towels

Standard Room, 2 Twin Beds, Non Smoking

  • 140 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 2 Double Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Family Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 161 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, Multiple Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Family Room, Multiple Beds, Non Smoking

  • 172 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Apartment, Multiple Beds, Non Smoking, Balcony

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Apartment, Multiple Beds, Non Smoking, Balcony

  • City view
  • Sleeps 8
  • 2 King Beds

View all photos for Standard Apartment, Multiple Beds, Non Smoking, Kitchen

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Apartment, Multiple Beds, Non Smoking, Kitchen

  • City view
  • Sleeps 7
  • 3 Double Beds and 1 Twin Bed

Standard Room With Double Bed-Non-Smoking

  • Sleeps 2

Family Room

  • Sleeps 4

Standard Room With Single Bed, Non-Smoking

  • Sleeps 1

View all photos for Standard Room, 2 Single Beds, Non Smoking

Bathroom | Combined shower/tub, free toiletries, towels

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2

1 Double 1 Single, Non-Smoking, Family Room

  • Sleeps 3

You may also like

Ad
Egyptian cotton sheets, premium bedding, memory foam beds

art'otel London Hoxton

London City Centre
  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
4.8 out of 5, Exceptional, 795 reviews
$277 nightly
The price is $333
Nov 2 - Nov 3
Total with taxes and fees
art'otel London Hoxton

About the neighborhood

Ilford

Valentines stay.Your stay at this Valentines hotel places you within 6 miles (10 km) of ExCeL Exhibition Centre and Westfield Stratford City. Thames River and Queen Elizabeth Olympic Park are also within 6 miles (10 km).

What's nearby

  • Queen Elizabeth Olympic Park - 9 min drive - 5.4 miles
  • ExCeL Exhibition Centre - 9 min drive - 5.6 miles
  • Westfield Stratford City - 12 min drive - 6.4 miles
  • London Stadium - 12 min drive - 6.6 miles
  • O2 Arena - 13 min drive - 8.0 miles

Getting around

  • Gants Hill Underground Station - 2 min drive
  • Ilford Station - 3 min walk
  • London City Airport (LCY) - 19 min drive

Restaurants

  • ‪The Great Spoon of Ilford - ‬1 min walk
  • ‪Costa Coffee - ‬4 min walk
  • ‪Saravanaa Bhavan - ‬1 min walk
  • ‪The Urban Chocolatier - ‬1 min walk
  • ‪Jono's - ‬2 min walk

About this property

Best Western Greater London Hotel

3-star hotel in Valentines
There's a coffee shop/cafe on site. WiFi is free in public spaces. Business amenities include a 24-hour business center, meeting rooms, and coworking spaces. Event space at this hotel measures 431 square feet (40 square meters) and includes a conference center. The business-friendly Best Western Greater London Hotel also features multilingual staff, coffee/tea in a common area, and express check-out.

This 3-star Ilford hotel is smoke free.

  • 41 guestrooms or units
  • 4 levels
  • 2 buildings
  • Meeting rooms
  • 431 sq ft of conference space
  • 40 sq m of conference space
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Television in lobby
  • Elevator
  • No smoking on site
  • Lockers available
Best Western Greater London Hotel offers 41 accommodations with coffee/tea makers and complimentary toiletries. This Ilford hotel provides complimentary wired and wireless Internet access. Bathrooms include shower/tub combinations. Housekeeping is offered on request and irons/ironing boards can be requested.

Similar properties

Exterior
Best Western London Ilford Hotel
  • Free WiFi
  • Breakfast available
  • Business services
  • Room service
3.6 out of 5, Good, 956 reviews
$63 nightly
The price is $76
Oct 30 - Oct 31
Total with taxes and fees
Best Western London Ilford Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 7 for adults and GBP 7 for children
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (48 inch wide door)
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Please note all reservation cancellation, modification, or amendment requests must be submitted and confirmed via email.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100 per accommodation, per stay
  • Breakage deposit: GBP 100 per stay
  • A damage deposit of GBP 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately GBP 7 for adults and GBP 7 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
This property uses solar energy
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses solar energy. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Property is also known as

Best Western Greater
Best Western Greater London
Best Western Greater London Hotel
Best Western Greater London Hotel Ilford
Best Western Greater London Ilford
BEST WESTERN Greater London Hotel Ilford, Essex
Greater London Hotel Ilford
Best Western Greater London Hotel Hotel
Best Western Greater London Hotel Ilford
Best Western Greater London Hotel Hotel Ilford

Frequently asked questions

How close is Best Western Greater London Hotel to the airport?

Best Western Greater London Hotel is 6.1 mi (19-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Greater London Hotel?

As of Oct 25, 2025, prices found for a 1-night stay for 2 adults at Best Western Greater London Hotel on Nov 2, 2025 start from $66.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Greater London Hotel have an airport shuttle?

Airport shuttle services are not available at Best Western Greater London Hotel.

Does Best Western Greater London Hotel offer free breakfast?

Free breakfast isn’t provided at Best Western Greater London Hotel, but to-go breakfast is offered for a fee of GBP 7 for adults and GBP 7 for children. It's available on weekdays from 6:30 AM to 9:30 AM and weekends from 7:30 AM to 10:30 AM.

Is there a casino at Best Western Greater London Hotel?

No, there is no casino at this hotel.

What time is check-in at Best Western Greater London Hotel?

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM. A fee applies for early check-in.

Is there free parking at Best Western Greater London Hotel?

Free parking is not available at this hotel.

Does Best Western Greater London Hotel have a pool?

Best Western Greater London Hotel does not have a pool.

Does Best Western Greater London Hotel have a spa?

There are no spa services available at this hotel.

How close is Best Western Greater London Hotel to downtown Ilford?

Best Western Greater London Hotel is 0.2 mi away from Ilford.

Reviews

Best Western Greater London Hotel Reviews

7.0

Good

7.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 68 out of 306 reviews
Rating 8 - Good. 110 out of 306 reviews
Rating 6 - Okay. 59 out of 306 reviews
Rating 4 - Poor. 32 out of 306 reviews
Rating 2 - Terrible. 37 out of 306 reviews

Reviews

6/10 Okay

Rachel

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hard to find as entrance is through a coffee shop! No parking but a good car park about 5 mins walk away. Reception staff very friendly and helpful. Room was very small for 3 people but was ok for one overnight stay. Area a bit iffy 😕
Stayed 1 night in Jul 2025

8/10 Good

Eliezer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a character-limited review. My family recently stayed in room 204 at the Best Western Greater London, from July 7-11. You could miss it, as it blends in so easily with its neighbourhood. Its frontage is combined with neighbouring shops. Having mostly traveled in Canada and the US, the room was small compared to our "usual" (but fully as-described). We managed with the available space. No matter the time of day, the friendly staff was ready to help with needs like keeping items cool or frozen for us (the rooms don't have mini fridge/freezers). One of the team (a manager?), Gonzalo, even personally came to handle a couple of small problems with the Wi-Fi and an unexpected odour from the toilet. They also stored our bags on our last day, so we could tour unencumbered. A small issue notable in the room is that quite a few plastic screw covers have been broken, but not replaced. I hope they'll fix that soon. It's mostly an aesthetic issue, but clean, smooth surfaces tend to look nicer than broken caps, covers, etc. More inconvenient is the lack of sufficient shelf space in the washroom. I kept my toiletries bag on the window ledge, but was constantly worried it would fall out of the downward-facing window. This was also the first time I had ever experienced a hotel without air conditioning. Once again, we knew this when we booked. Overall, BW Greater London was nothing MORE, nor less than I would expect from the Best Western nameplate. I can easily recommend it.
Stayed 4 nights in Jul 2025

10/10 Excellent

Stephen, Swindon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff. Looked to have been recently refurbished. Good breakfast. Pleasant room.
Stayed 3 nights in Jul 2025

6/10 Okay

Scott

Business traveler
Didn't like the fact I had to pay a£100 deposit even though I had already paid, should have been made clear when booking
Stayed 1 night in Jul 2025

8/10 Good

Bonnie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff
Stayed 2 nights in Jul 2025

8/10 Good

angela

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was delicious and all the staff was friendly and kind. The location has shopping , grocery and lots of great food. The only downside was my room was so hot if felt like a furnace. They do not have air conditioning and very rough for July summer.
Stayed 2 nights in Jul 2025

2/10 Terrible

Nicholas

Disliked: Cleanliness
Place has no AC. Difficult to get water or ice. Bedding had hair all in it
Stayed 5 nights in Jun 2025

6/10 Okay

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfactory

Staff and service was very good and friendly and prompt check in. It was a hot day and night and the fan in the room was essential in the absence of air-con. Breakfast was terrible so don't bother with that. Otherwise it was a good stay and convenient for the Elizabeth Line.
Stayed 1 night in Jun 2025

10/10 Excellent

Angelina

Stayed 1 night in Jun 2025

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Great stay, staff friendly and helpful, made me feel welcome. No fault with the room, extremely clean, bed comfortable and toilet/shower spotless. Highly recommend
Stayed 1 night in Jun 2025

4/10 Poor

Muhammad

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The stay was terrible, I did not wanted to stay in the hotel at all and regretted my decision. Giving it 2 star only because of the customer service, the hotel staff were very nice and accommodating. The rooms were extremely sub standard, and we had to change two rooms. The previous rooms did not have working lamps and had a bad smell. Breakfast was not worth having due to very limited options and even the food was not fresh and felt like tinned food. This hotel should not be associated with Best Western in my opinion or rectify their hotel star rating to 2 star.
Stayed 1 night in Jun 2025

6/10 Okay

Luke

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The first room we were given was insanely small, dated & hot and only had fan that went to medium speed alongside a tiny window for ventilation. So we went to reception asking for our money back as we were not comfortable staying at the hotel. However the employee Icrah (apologies if spelt incorrectly or not correct name I can’t remember fully) was most helpful when went downstairs to query about a refund. She showed us 5 other alternative rooms until we were satisfied it was suitable for us & even gave us extra fans and brought up the new keycard to the room for us. For the price it does the job & is extremely however I would only recommend if all you plan to do is sleep there and not spend free time there as it is not the most comforting place to be.
Stayed 2 nights in Jun 2025

6/10 Okay

Freddie

Stayed 1 night in Jun 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff very pleasant, friendly and helpfull. Family room small but adequate and it was well maintained. Breakfast was very reasonably priced and was good. There was no parking at this hotel but was provided with parking just round the corner at their sister hotel. On the whole a nice hotel that I would definitely stay at again if in the area.
Stayed 1 night in Jun 2025

4/10 Poor

Jamie

Stayed 1 night in Jun 2025

2/10 Terrible

Radi

Rude staff, arrogant , not willing to help in any way, won’t recommend
Stayed 1 night in Jun 2025

10/10 Excellent

D

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is located a very short walk from Ilford station which affords a quick and easy access to Central London on Elizabeth Line. Plenty of shops, cafes and restaurant around plus the hotel has one in the foyer Lovely, attentive staff. Nothing is too much to ask. Had my breakfast freshly cooked to order which was a nice touch. perfect. Will definitely return.
Stayed 1 night in Jun 2025

6/10 Okay

Yvonne

Business traveler
Liked: Room comfort
Stayed 1 night in Jun 2025

8/10 Good

Steve

Exactly what I we booked and very good value for money 💰
Stayed 2 nights in May 2025

8/10 Good

Rasmus

Traveled with family
Liked: Cleanliness, staff & service
Good
Stayed 3 nights in May 2025

2/10 Terrible

Darren

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Avoid if you are traveling by car

We arrived to find the Hotel on a busy London road with no place for vehicles to stop for a few hundred yards at least. I double parked at risk in order to run in and ask where their parking is, I was directed to a sister property a couple of blocks away. I arrived there to find no parking either but an employee moved their vehicle so that we could park. I had emailed prior to my arrival and was reassured that there would be a parking space. The hotel was clean and in good condition. Our room was hot so we opened our windows for some fresh air. We had a flight early next am so went to bed at 930pm for a 445am wake up. We listened to the people in the next building talking and yelling till about midnight along with the tv in the next room. At 430am we had someone walking around upstairs loudly but we were on the top floor, I suspect it might be living quarters for the staff? We slept terrible and it made for an extremely long day today with our travel. In addition the traffic noise was non-stop but we were unable to close our windows due to the room being very hot.
Stayed 1 night in May 2025

8/10 Good

Khia

Traveled with family
Liked: Staff & service, amenities
Manager is efficient and fair with dealing with issues. For example, I’d asked for someone to remove a dirty old pair of underwear that was on the landing outside my window which was dealt with swiftly! I was also considering furthering my stay and he explained options clearly. On Expedia it did say “access to a nearby indoor pool” this was not the case and disappointed my 13 year old son somewhat as he loves to swim! I did not like the breakfast I’d brought from the cafe. Enjoyed the fresh orange juice. However the buffet breakfast which I saw in the morning did look nice. I really loved the placement and some of the designs of the mirrors around the hotel. Also, there were other design elements I liked. Overall decent stay. Thanks
Stayed 1 night in May 2025

2/10 Terrible

Kayode

Stayed 1 night in May 2025

4/10 Poor

A

Disliked: Cleanliness, amenities, property conditions & facilities
My booking made via Expedia was cancelled and I was not notified, but the manager on duty was helpful. However I had to pay a £100 deposit which was not part of my original booking. Lets just say do not expect much from the hotel a lot work needs to be done and the cleanliness is extremely poor, lots of dead bugs in the corners and the room carpet was disgusting.
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really pleased.

Good, clean and very central.
Stayed 3 nights in May 2025