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Best Western Greater London Hotel

3.0 star property
3-star hotel in Valentines

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Photo gallery for Best Western Greater London Hotel

Welcome to the Best Western Greater London Hotel, where the traditional facade features a clear and legible sign.
Welcome to the reception area, where guests can check in and enjoy a warm atmosphere.
A stylish chair with a white fabric cover and a ribbon tie adorns the room, complemented by a vibrant carpet and elegant lighting.
Stunning lobby with a central staircase, patterned wall, and elegant seating area.
Restful retreat with a comfortable bed, wooden nightstand, and floral-patterned curtains.

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Free WiFi
  • Business services

Explore the area

Map
60 Cranbrook Road, Ilford, England, IG1 4NH
  • ExCeL Exhibition Centre
    ‪9 min drive‬
  • Westfield Stratford City
    ‪12 min drive‬
  • O2 Arena
    ‪13 min drive‬
  • London (LCY-London City)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Combined shower/tub, free toiletries, towels

Standard Room, 1 Twin Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 97 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Apartment, Multiple Beds, Non Smoking, Balcony

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Apartment, Multiple Beds, Non Smoking, Balcony

  • City view
  • Sleeps 8
  • 2 King Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Combined shower/tub, free toiletries, towels

Standard Room, 1 Double Bed, Non Smoking

  • 129 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Combined shower/tub, free toiletries, towels

Standard Room, 2 Twin Beds, Non Smoking

  • 140 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 2 Double Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Family Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 161 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, Multiple Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Family Room, Multiple Beds, Non Smoking

  • 172 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Apartment, Multiple Beds, Non Smoking, Kitchen

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Apartment, Multiple Beds, Non Smoking, Kitchen

  • City view
  • Sleeps 7
  • 3 Double Beds and 1 Twin Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Bathroom | Combined shower/tub, free toiletries, towels

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2

Standard Room With Double Bed-Non-Smoking

  • Sleeps 2

Standard Room With Single Bed, Non-Smoking

  • Sleeps 1

1 Double 1 Single, Non-Smoking, Family Room

  • Sleeps 3

Family Room

  • Sleeps 4

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About the neighborhood

Ilford

Valentines stay.Your stay at this Valentines hotel places you within 6 miles (10 km) of ExCeL Exhibition Centre and Westfield Stratford City. Thames River and Queen Elizabeth Olympic Park are also within 6 miles (10 km).

What's nearby

  • Queen Elizabeth Olympic Park - 9 min drive - 5.4 miles
  • ExCeL Exhibition Centre - 9 min drive - 5.6 miles
  • Westfield Stratford City - 12 min drive - 6.4 miles
  • London Stadium - 12 min drive - 6.6 miles
  • O2 Arena - 13 min drive - 8.0 miles

Getting around

  • Gants Hill Underground Station - 2 min drive
  • Ilford Station - 3 min walk
  • London City Airport (LCY) - 19 min drive

Restaurants

  • ‪Costa Coffee - ‬3 min walk
  • ‪Roosters Piri Piri - ‬2 min walk
  • ‪The Great Spoon of Ilford - ‬1 min walk
  • ‪Jono's Free House - ‬2 min walk
  • ‪Wazir - ‬2 min walk

About this property

Best Western Greater London Hotel

3-star hotel in Valentines
There's a coffee shop/cafe on site. WiFi is free in public spaces. Business amenities include a 24-hour business center, meeting rooms, and coworking spaces. Event space at this hotel measures 431 square feet (40 square meters) and includes a conference center. The business-friendly Best Western Greater London Hotel also features multilingual staff, coffee/tea in a common area, and express check-out.

This 3-star Ilford hotel is smoke free.

  • 41 guestrooms or units
  • 4 levels
  • 2 buildings
  • Meeting rooms
  • 431 sq ft of conference space
  • 40 sq m of conference space
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Television in lobby
  • Elevator
  • No smoking on site
  • Lockers available
Best Western Greater London Hotel offers 41 accommodations with coffee/tea makers and complimentary toiletries. This Ilford hotel provides complimentary wired and wireless Internet access. Bathrooms include shower/tub combinations. Housekeeping is offered on request and irons/ironing boards can be requested.

Languages

English, Italian, Polish, Portuguese, Romanian, Russian, Spanish, Ukrainian, Urdu

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 7 for adults and GBP 7 for children
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (48 inch wide door)
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Please note all reservation cancellation, modification, or amendment requests must be submitted and confirmed via email.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100 per accommodation, per stay
  • Breakage deposit: GBP 100 per stay
  • A damage deposit of GBP 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately GBP 7 for adults and GBP 7 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
This property uses solar energy
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses solar energy. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Property is also known as

Best Western Greater
Best Western Greater London
Best Western Greater London Hotel
Best Western Greater London Hotel Ilford
Best Western Greater London Ilford
BEST WESTERN Greater London Hotel Ilford, Essex
Greater London Hotel Ilford
Best Western Greater London Hotel Hotel
Best Western Greater London Hotel Ilford
Best Western Greater London Hotel Hotel Ilford

Frequently asked questions

How close is Best Western Greater London Hotel to the airport?

Best Western Greater London Hotel is 6.1 mi (19-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

Does Best Western Greater London Hotel have an airport shuttle?

Airport shuttle services are not available at Best Western Greater London Hotel.

Does Best Western Greater London Hotel offer free breakfast?

Free breakfast isn’t provided at Best Western Greater London Hotel, but to-go breakfast is offered for a fee of GBP 7 for adults and GBP 7 for children. It's available on weekdays from 6:30 AM to 9:30 AM and weekends from 7:30 AM to 10:30 AM.

Is there a casino at Best Western Greater London Hotel?

No, there is no casino at this hotel.

What time is check-in at Best Western Greater London Hotel?

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM. A fee applies for early check-in.

Is there free parking at Best Western Greater London Hotel?

Free parking is not available at this hotel.

Does Best Western Greater London Hotel have a pool?

Best Western Greater London Hotel does not have a pool.

Does Best Western Greater London Hotel have a spa?

There are no spa services available at this hotel.

How close is Best Western Greater London Hotel to downtown Ilford?

Best Western Greater London Hotel is 0.2 mi away from Ilford.

Best Western Greater London Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 65 out of 288 reviews
Rating 8 - Good. 99 out of 288 reviews
Rating 6 - Okay. 58 out of 288 reviews
Rating 4 - Poor. 29 out of 288 reviews
Rating 2 - Terrible. 37 out of 288 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Charlton

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Padma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Helpful staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service
Mattress was old and uncomfortable, sink plug leaked,
Stayed 1 night in Apr 2025

2/10 Terrible

Callum

Business traveler

Not for a budget stay, security deposit demanded

Paid for our stay through the hotels.com app on arrival we was forced to pay a £100 security deposit which was not mentioned before purchasing the room. We use hotels 4 nights a week with our work and have never had to have a security deposit held
Stayed 1 night in Apr 2025

6/10 Okay

ALAGIRISAMY

Business traveler
Disliked: Staff & service
The worst i have never and ever experienced and the security deposit amount is unacceptable, which is more than triple of the room booked amount, which is over helmet for ordinary people. While checking out the deposit amounts bot on an immediate return basis , I have to wait for 3 to working days. Is there any reason why i need to invest such amounts for one night to stay on this bad process hotel rooms? For me, it is unacceptable and not worth for money. I will not recommend anyone to stay in thia Hotel anymore. At the end of the day, i cashless and walk out the reception and seeking help from my friend for travelling to my surrey home location.
Stayed 1 night in Apr 2025

2/10 Terrible

Aderemi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel stink of newly painted,toilet stinks.horrible
Stayed 1 night in Apr 2025

2/10 Terrible

Suman

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
We were moved to another hotel which house refugee's & other’s that had two 24 hr security guards. Why? So really felt unsafe. We had two gentlemen follow us in a car? Why? This should not be allowed, we should of been told & words cannot express the frighteningly terrible experience.
Stayed 1 night in May 2023

8/10 Good

PRITHWIRAJ

Stayed 2 nights in Dec 2022

6/10 Okay

Erik

Stayed 3 nights in Nov 2022

4/10 Poor

David

Stayed 1 night in Oct 2022

8/10 Good

Petr

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with a strong wifi signal. Located in a nice area and surrounded by stores and cafes, couple of great pubs nearby. The only minus - breakfast isn’t worth £7 at all.
Stayed 4 nights in Sep 2022

8/10 Good

Sara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Great location for local shops and train station
Stayed 2 nights in Sep 2022

6/10 Okay

Estella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay

I found all the staff to be friendly. I did have a problem, which was sorted out. But, when the problem came back, the receptionist wondered if I'd done it (which wasn't true).
Stayed 10 nights in Sep 2022

8/10 Good

Mez

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around a pleasant stay
Stayed 1 night in Sep 2022

2/10 Terrible

Shariful

Stayed 6 nights in Sep 2022

8/10 Good

Amaechi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anonymous

Great place but no good WiFi Clean and quiet. Facilities up to date. Good customer service Rooms are in good condition. Relaxing.
Stayed 1 night in Sep 2022

2/10 Terrible

Craig

Stayed 1 night in Aug 2022

2/10 Terrible

Lavar

Stayed 1 night in Jul 2022

8/10 Good

Lynne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room, executive suit, shame that the beds were a little uncomfortable, new mattresses or some extra padding would of made my stay perfect.
Stayed 2 nights in Jun 2022

8/10 Good

John

Stayed 1 night in May 2022

2/10 Terrible

Dagem

Traveled with partner
Disliked: Staff & service, property conditions & facilities
I was asked £50 deposite on arrival, the person who was at the reception said if im not willing to deposit £50 that i have to leave the property in a very harsh manner, already the amount i paid for a single night (£179) is extremely expensive for a very small room like that. I also been told on arrival breakfast serve until 10am in the morning considering that went downstairs at 9:45am however the person in the kitchen said they stopped serving at 9.30am. Very expensive price for a poor customer service and room quality
Stayed 1 night in May 2022

2/10 Terrible

Nick

Business traveler
Disliked: Staff & service, room comfort

Parking is pants

The description said free parking first come first served but in reality they only have 8 to 10 spaces approx then you have to park on the street but as it’s single yellow line only from 630 pm . If this was in the description I wouldn’t have stayed here .
Stayed 4 nights in May 2022

4/10 Poor

Lesley

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
When booking I thought I was coming to stay at a Best Western hotel. Sadly it was Best Western by name only. The room small but was ok for a night. It was a little further out from central London than I thought but a little more research would of corrected this. There is no bar to enjoy a relaxing drink and your breakfast area is in the recpetion area. We booked breakfast thinking it was going to be a full english as photographed on their website. However cereal, toast, jams , fruit, cheese & hard boiled eggs was all that was on offer. If a full english was available we werent told. We were informed of breakfast times but nothing more than this. We arrived very late so at the time we werent aware that the reception area was our breakfast area, we werent told this either. Upon arrival they take a deposit which im ok with. However, on leaving you are then told it will take 3-5 working days to be returned to you which im not happy about. In todays world of technology there are better ways to secure these desposits without leaving the customer £50 out of pocket for almost a week. If your looking for a stop gap for a night its fine & if you want a basic breakfast its fine but sadly not Best Western at its best.
Stayed 1 night in May 2022

10/10 Excellent

Saryu

Traveled with family and small children
Was okay not the greatest
Stayed 2 nights in Apr 2022

2/10 Terrible

Jessica

Stayed 1 night in Feb 2022