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W Santiago

5.0 star property
5-star ski-in/ski-out hotel near Costanera Center

Choose dates to view prices

Photo gallery for W Santiago

Rooftop terrace
Creator video
3 restaurants, Japanese cuisine
Exterior
Extreme Wow Suite | Living room | 42-inch plasma TV with cable channels, TV, iPod dock

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Bar
  • Free WiFi

Explore the area

Map
Isidora Goyenechea 3000, Las Condes, Santiago, Region Metropolitana, 7550000
  • Costanera Center
    ‪11 min walk‬
  • Parque Arauco Mall
    ‪2 min drive‬
  • San Cristobal Hill
    ‪8 min drive‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪21 min drive‬

Room options

View all photos for Wonderful Room, Room, 2 Double Beds

Wonderful Room, Room, 2 Double Beds | 1 bedroom, premium bedding, minibar, in-room safe

Wonderful Room, Room, 2 Double Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 398 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | 1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, Corner

8.0 out of 10
Very good
(1 review)
  • 463 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Wonderful Room, Room, 1 King Bed

Wonderful Room, Room, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Wonderful Room, Room, 1 King Bed

8.8 out of 10
Excellent
(22 reviews)
  • 398 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Fantastic Suite, Suite, 1 King Bed

Fantastic Suite, Suite, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Fantastic Suite, Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 8579 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Marvelous Suite, Suite, 1 King Bed

Marvelous Suite, Suite, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Marvelous Suite, Suite, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 10656 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Spectacular Room, Room, 1 King Bed

Spectacular Room, Room, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Spectacular Room, Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 495 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Spectacular Room, Room, 2 Double Beds

Spectacular Room, Room, 2 Double Beds | 1 bedroom, premium bedding, minibar, in-room safe

Spectacular Room, Room, 2 Double Beds

8.8 out of 10
Excellent
(3 reviews)
  • 495 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Wow Suite, Suite, 1 King Bed, Corner

Wow Suite, Suite, 1 King Bed, Corner | 1 bedroom, premium bedding, minibar, in-room safe

Wow Suite, Suite, 1 King Bed, Corner

  • 1087 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Extreme Wow Suite

Extreme Wow Suite | 1 bedroom, premium bedding, minibar, in-room safe

Extreme Wow Suite

  • 1905 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

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2 bars/lounges

AC Hotel by Marriott® Santiago Cenco Costanera

Providencia
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, 292 reviews
$139 nightly
The price is $139
Aug 1 - Aug 2
All taxes and fees included in total
AC Hotel by Marriott® Santiago Cenco Costanera

About the neighborhood

Santiago

Near the slopes.Within a 10-minute walk of this Las Condes hotel, you'll find Apoquindo and Los Leones Golf Club. Costanera Center and Gran Torre Santiago are also within half a mile (1 km).

What's nearby

  • Costanera Center - 11 min walk - 0.6 miles
  • Gran Torre Santiago - 11 min walk - 0.6 miles
  • Parque Arauco Mall - 2 min drive - 1.5 miles
  • Medical Center Hospital Worker - 6 min drive - 3.6 miles
  • San Cristobal Hill - 8 min drive - 2.5 miles

Getting around

  • El Golf Station - 6 min walk
  • Parque Almagro Station - 9 min drive
  • Santiago Intl. Airport (SCL) - 28 min drive

Restaurants

  • ‪Pizzeria Tiramisu - ‬1 min walk
  • ‪La Cabrera - ‬2 min walk
  • ‪Route66 - ‬2 min walk
  • ‪Margó Gourmet - ‬2 min walk
  • ‪Ica Cocina Peruana - ‬2 min walk

About this property

W Santiago

5-star ski-in/ski-out hotel near Costanera Center
After a day on the snow, enjoy a swim in the outdoor swimming pool or use the hotel's other facilities, which include a 24-hour health club. When the sun goes down, sip après-ski drinks in one of the hotel's 2 bars/lounges.

There are 3 restaurants on site. WiFi is free in public spaces. Parking is available for a fee.

This 5-star Santiago hotel is smoke free.

  • 1 building
  • 196 guestrooms or units
  • 7 levels
  • 3 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Built in 2009
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool
W Santiago offers 196 air-conditioned accommodations with iPod docking stations and washers/dryers. These individually decorated accommodations include sofa beds. Beds feature premium bedding. 42-inch plasma televisions come with premium cable channels. Coffee/tea makers and minibars are provided. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Santiago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, French, Portuguese, Spanish

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Property amenities

Family friendly

  • In-room crib
  • In-room sofa bed
  • In-room washer/dryer
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (CLP 20,000 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; CLP 19,900 to 19,900 per person
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar

Things to do

  • 24-hour health club
  • Fitness classes
  • Outdoor pool
  • Shopping
  • Ski-in/ski-out access

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (39 inch wide door)
  • Grab bar near toilet (28 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch plasma TV with premium cable channels
  • iPod dock

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Sofa bed

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Washer/dryer

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CLP 18000 per accommodation, per day, plus a deposit of CLP 72000 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CLP 19900 to 19900 per person
  • Airport shuttle fee: CLP 42000 per vehicle (one way)
  • Self parking fee: CLP 20000 per day
  • Pet deposit: CLP 72000 per stay
  • Pet fee: CLP 18000 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Eurocard, and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Santiago W
W Hotel Santiago
W Santiago
w Santiago Hotel Santiago
Hotel W Santiago
W Santiago Hotel
W Santiago Santiago
W Santiago Hotel Santiago

Frequently asked questions

How close is W Santiago to the airport?

W Santiago is 15.2 mi (28-min drive) away from the Santiago Intl. Airport (SCL) airport, the closest popular airport to the property.

Does W Santiago have an airport shuttle?

W Santiago offers an airport shuttle 24 hours a day, on request, for a charge of CLP 42000 per vehicle, one way.

Does W Santiago offer free breakfast?

Free breakfast isn’t provided at W Santiago, but buffet breakfast is offered for a fee of between CLP 19900 and 19900 per person. It's available on weekdays from 7:00 AM to 10:30 AM and weekends from 7:30 AM to 11:00 AM.

Is there a casino at W Santiago?

No, there is no casino at this hotel.

What time is check-in at W Santiago?

Check-in begins at 3:00 PM. A fee applies for early check-in.

Is there free parking at W Santiago?

Free parking is not available at this hotel. Self parking is available for CLP 20000 per day.

Does W Santiago have a pool?

W Santiago features an outdoor pool.

Does W Santiago have a restaurant?

W Santiago is home to Karai, which features Japanese cuisine.

Does W Santiago have a spa?

There are no spa services available at this hotel.

How close is W Santiago to downtown Santiago?

W Santiago is 4.7 mi away from Santiago.

W Santiago Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 293 out of 501 reviews
Rating 8 - Good. 122 out of 501 reviews
Rating 6 - Okay. 50 out of 501 reviews
Rating 4 - Poor. 15 out of 501 reviews
Rating 2 - Terrible. 21 out of 501 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew, GRANADA HILLS

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The service here was outstanding. Every single person from reception, to all the restaurants, the housekeepers, everyone gave exemplary service. I've stayed at this and other W hotels before, but this, by far, was the most remarkable.
Stayed 3 nights in Jun 2025

10/10 Excellent

Bill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The W is known for its high quality and the W Santiago lives up to this excellence. I wish I could live there! The room was beautiful and romantic, the roof deck was great for a late drink, the breakfast was excellent as is the dining area. Even the food at 3 am was top quality. I loved the whole experience and will stay at the W again soon
Stayed 3 nights in Mar 2025

6/10 Okay

Jason

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 9 nights in Feb 2025

10/10 Excellent

Carlos Sebastian

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Josef, Naples

Stayed 1 night in Jan 2025

10/10 Excellent

Georgina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a lovely and clean and safe area of Santiago. They have a phenomenal rooftop bar with an amazing view that you need to visit at least once if not twice. Every staff member was amazing and willing to help and go out of their way to help. Special mention to Lucas one of the concierge members who was incredibly attentive. We had a great experience here
Stayed 3 nights in Feb 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with helpful staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

10/10 Excellent

Benjamin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff, brekkie and views!

High quality hotel and staff. In particular the staff were super friendly and helpful. The breakfast was superb every day. The rooms are a little dated but perfectly comfortable; and the view from the rooftop is brilliant.
Stayed 3 nights in Jan 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Mai

Stayed 5 nights in Dec 2024

10/10 Excellent

Sam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well positioned Hotel with exceptional staff (particularly concierges who were very useful). Room starting to show a bit of wear and tear but nothing terrible. Pool and Sky Bar are real highlight as well as breakfast buffet options
Stayed 2 nights in Jan 2025

6/10 Okay

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A bit of a disappointment

Very bad shower (low water pressure, long time to reach proper temperature) A lot of intermittent noise coming from room next door
Stayed 2 nights in Jan 2025

10/10 Excellent

Valentina

Stayed 2 nights in Dec 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 8 nights in Dec 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Morella

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, everyone was kind and helpful. Beautiful premises, amazing rooftop.
Stayed 4 nights in Oct 2024

10/10 Excellent

Luis, Newport Coast

Stayed 1 night in Aug 2024

10/10 Excellent

Rachel

Stayed 1 night in Jul 2024

10/10 Excellent

Jacqueline

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

6/10 Okay

Michael, Vina del Mar

Stayed 1 night in Jun 2024

10/10 Excellent

Luis

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Nagwa

Liked: Cleanliness, staff & service, property conditions & facilities
very nice hotel and good location
Stayed 1 night in Apr 2024

10/10 Excellent

Jeff

Stayed 4 nights in Apr 2024

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love any W hotel!!

Superb staff and service, as always!!! Rooftop pool was super cool. Restaurant and view and lobby and room all stellar. Valet the best, as always!!
Stayed 2 nights in Mar 2024