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5.0 out of 5

"Only thing missing was a coffee pot and microwave. " More

By a verified traveler on Sat 20 Jul 2019

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Hotel Description

5-star luxury hotel near Marquis of Pombal Square, connected to a shopping center

City center retreat

A stay at this Lisbon City Center hotel places you within half a mile (1 km) of Marquis of Pombal Square and 2 miles (3 km) of Botanical Garden. Gulbenkian Museum and Rossio Square are also within 2 miles (3 km).

Renovated in 2021

A full-service spa, an indoor pool, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 18 conference rooms, 24-hour business center, and valet parking. Enjoy the gym and perks like free WiFi.

Free WiFi, comfy beds

The 379 soundproofed guestrooms offer free WiFi and comfy beds. 24-hour room service, minibars, and premium bedding are also available.

Deluxe Double or Twin Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$217* Per night/room Dec 8 - Dec 9

Premium Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Double or Twin Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

EPIC SANA Marques Hotel ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for EPIC SANA Marques Hotel

Everyone (1)
5 out of 5
Only thing missing was a coffee pot and microwave.

Posted by on Jul 20, 2019

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Comment from Hotel Management

Jul 30, 2019 by Paulo Alves

Dear Guest, Thank you for the preference shown towards SANA Lisboa Hotel and the willingness to let us know your opinion about our service. Your feedback is important to help us in order to improve our quality service and achieve complete guest satisfaction. We truly hope to have the opportunity to welcome you in the future. Best regards, Paulo Alves Guest Experience

5 out of 5

Best relaxed vacation week

Great week! I would recomend this Hotel to anyone!

Posted by , from Boston on Feb 7, 2018

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Property Features

EPIC SANA Marques Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. WiFi is free in public spaces. You'll find a 24-hour business center on site. There are 18 meeting rooms available. A seasonal outdoor pool, a fitness center, and a rooftop terrace are also featured at the luxury EPIC SANA Marques Hotel. You'll have access to the indoor pool at a partner property. For a fee, parking is available. A complete renovation of EPIC SANA Marques Hotel was completed in August 2021. This 5-star Lisbon hotel is smoke free.

  • 1 building
  • 379 guestrooms or units
  • 12 levels
  • Built in 2004
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Entrecampos Station (2.2 km / 1.4 mi)
  • Metro station: Parque Station (0.3 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

EPIC SANA Marques Hotel offers 379 accommodations with minibars and laptop-compatible safes. Memory foam beds feature premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Memory foam beds
  • Minibar
  • In-room dining (24 hours)
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.

ALLORA Restaurant & Bar - This restaurant specializes in Italian cuisine. Guests can enjoy drinks at the bar.

KOJI Restaurant & Bar - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

The Garden - This restaurant serves breakfast only. Open daily.

24-hour room service is available.

Nearby Activities

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, SAYANNA Wellness & SPA. Services include massages. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 14 days prior to check-in.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and up, and the test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 14 days prior to check-in. On-site antigen/rapid COVID-19 testing is available for a EUR 5 fee. This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Staffed front desk
  • Onsite COVID-19 testing (Antigen) is available
  • Minimum age for COVID-19 test requirement: 14
  • Service animals are allowed
  • Guests must provide health documentation
  • Service animals are exempt from fees/restrictions
  • Guests must provide a negative COVID-19 test result
  • Guests must provide proof of COVID-19 vaccination
  • Negative COVID-19 test result must have been issued within a specific period before check-in: 48 hours
  • Minimum age for negative COVID-19 test result requirement: 12
  • Minimum age for proof of COVID-19 vaccination requirement: 12
  • UnionPay
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 14
  • Guest accommodation is sealed after cleaning
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines Clean & Safe (Portugal)
  • No cribs (infant beds) available
  • Property registry number - 1519
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 29 per person (approximately)
  • Self parking fee: EUR 18 per day
  • Valet parking fee: EUR 18 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel SANA Lisboa
  • Lisboa SANA Hotel
  • SANA Hotel Lisboa
  • SANA Lisboa
  • SANA Lisboa Hotel
  • SANA Lisboa Hotel Lisbon
  • SANA Lisboa Lisbon
  • Sana Park Lisboa Lisbon
  • SANA Lisboa Hotel
  • EPIC SANA Marques Hotel Hotel
  • EPIC SANA Marques Hotel Lisbon
  • EPIC SANA Marques Hotel Hotel Lisbon

You should know

  • The seasonal pool will open in May and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.