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Hilton Garden Inn Kauai Wailua Bay, HI

3.5 star property
3.5-star beach hotel with 2 outdoor pools

Choose dates to view prices

Photo gallery for Hilton Garden Inn Kauai Wailua Bay, HI

2 outdoor pools, pool umbrellas
Beach nearby, beach towels
2 restaurants, breakfast served, Hawaiian cuisine
Pool views, open daily
Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
3-5920 Kuhio Hwy, Lihue, HI, 96746
  • Place, Smith's Tropical Paradise
    ‪10 min walk‬
  • Place, Lae Nani Beach
    ‪15 min walk‬
  • Place, Coconut Marketplace
    ‪2 min drive‬
  • Airport, Lihue, HI (LIH)
    ‪9 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds

8.4 out of 10
Very good
(41 reviews)
  • Garden view
  • 363 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Ocean View

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Ocean View

7.6 out of 10
Good
(48 reviews)
  • Ocean view
  • 363 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed

8.2 out of 10
Very good
(15 reviews)
  • Garden view
  • 363 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Ocean View

7.8 out of 10
Good
(58 reviews)
  • Ocean view
  • 363 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Ocean View

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Junior Suite, 1 King Bed, Ocean View

7.8 out of 10
Good
(12 reviews)
  • Ocean view
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View

46-inch LCD TV with premium channels, TV, pay movies

Suite, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 625 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Cottage, 1 King Bed

Cottage, 1 King Bed | Living area | 46-inch LCD TV with premium channels, TV, pay movies

Cottage, 1 King Bed

8.0 out of 10
Very good
(24 reviews)
  • Garden view
  • 685 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible

  • Garden view
  • 363 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

46-inch LCD TV with premium channels, TV, pay movies

Suite, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 625 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible, Bathtub

8.4 out of 10
Very good
(6 reviews)
  • Garden view
  • 363 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(6 reviews)
  • Garden view
  • 363 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Ocean View

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 363 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible, Bathtub

7.4 out of 10
Good
(16 reviews)
  • Garden view
  • 363 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible

  • Garden view
  • 363 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Garden view
  • 363 sq ft
  • Sleeps 2
  • 1 King Bed

Junior King Suite with Ocean View

  • Sleeps 4

King Cottage

  • Sleeps 4

King Room-Hearing Accessible

  • Sleeps 2

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

King Room with Ocean View

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 4

Guest Room With 2 Queen Beds And Bathtub-Mobility Accessible

  • Sleeps 4

Room With 2 Queen Beds-Ocean View

  • Sleeps 4

1 Kg Ste Mobility/Hearing Access Lanai

  • Sleeps 2

Ocean View One King One Bedroom Suite

  • Sleeps 3

Mobility Accessible King Room bathtub

  • Sleeps 2

Mobility Accessible Ocean View King Room with Bathtub

  • Sleeps 2

Mobility/hearing Accessible King Room with Roll in Shower

  • Sleeps 3

King Room

  • Sleeps 2

About the neighborhood

Lihue

Oceanside stay.With a stay at this Lihue hotel, you'll be steps from Hikinaakala Heiau and within a 10-minute walk of Wailua Beach. Lydgate Beach and Kitchens Beach are also within half a mile (1 km).

What's nearby

  • Wailua Beach - 7 min walk - 0.4 miles
  • Kitchens Beach - 8 min walk - 0.5 miles
  • Smith's Tropical Paradise - 10 min walk - 0.6 miles
  • Lae Nani Beach - 15 min walk - 0.8 miles
  • Coconut Marketplace - 2 min drive - 1.0 mile

Getting around

  • Lihue Airport (LIH) - 11 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Lava Lava Beach Club - ‬3 min drive
  • The Garden Grille at The Hilton Garden Inn Kauai
  • ‪JoJo’s Shave Ice - ‬3 min drive

About this property

Hilton Garden Inn Kauai Wailua Bay, HI

3.5-star beach hotel with 2 outdoor pools
Hilton Garden Inn Kauai Wailua Bay, HI offers its guests 2 outdoor swimming pools and a fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 13773 square feet (1280 square meters) and includes a conference center. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Hilton Garden Inn Kauai Wailua Bay, HI. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Lihue hotel.

  • 216 guestrooms or units
  • 3 levels
  • 3 buildings
  • 2 dining venues
  • Meeting rooms
  • 13773 sq ft of conference space
  • 1280 sq m of conference space
  • Built in 2016
  • Deli
  • Towels for the beach
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Hilton Garden Inn Kauai Wailua Bay, HI offers 216 accommodations with coffee/tea makers and irons/ironing boards. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

46-inch LCD televisions come with pay movies. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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Property amenities

Family friendly

  • 2 outdoor pools
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Internet access (surcharge)

Parking and transportation

  • Self parking on site (USD 25 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 20 to 45 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 46-inch LCD TV with premium channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 29.49 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Faxes
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • Lending library access
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 20 to 45 per person
  • Self parking fee: USD 25 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - GE-098-643-7632-01
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The tax ID number is GE-098-643-7632-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aloha Aston Beach Hotel
Aloha Beach
Aloha Beach Hotel
Aston Aloha
Aston Aloha Beach
Hilton Garden Inn Kauai Wailua Bay Lihue
Aston Aloha Beach Hotel Kapaa
Aston Aloha Beach Kapaa
Aston Aloha Hotel
Hotel Aston Aloha Beach
Aloha Beach Hotel Kauai
Aloha Beach Kauai Hotel
Aston Aloha Beach Hotel Kauai/Kapaa
Aston Aloha Beach Resort
Hilton Garden Inn Kauai Hotel
Hilton Garden Inn Kauai Wailua Bay
Hilton Garden Inn Kauai
Hilton Kauai Wailua Bay, Hi
Hilton Garden Inn Kauai Wailua Bay
Hilton Garden Inn Kauai Wailua Bay, HI Hotel
Hilton Garden Inn Kauai Wailua Bay, HI Lihue
Hilton Garden Inn Kauai Wailua Bay, HI Hotel Lihue

Frequently asked questions

How close is Hilton Garden Inn Kauai Wailua Bay, HI to the airport?

Hilton Garden Inn Kauai Wailua Bay, HI is 5.3 mi (11-min drive) away from the Lihue Airport (LIH) airport, the closest popular airport to the property.

How much does it cost to stay at Hilton Garden Inn Kauai Wailua Bay, HI?

As of Mar 10, 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Kauai Wailua Bay, HI on Mar 11, 2026 start from $278, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hilton Garden Inn Kauai Wailua Bay, HI have an airport shuttle?

Airport shuttle services are not available at Hilton Garden Inn Kauai Wailua Bay, HI.

How close is Hilton Garden Inn Kauai Wailua Bay, HI to the beach?

This hotel is a short 8-minute walk from Wailua Beach and 10-minute walk from Lydgate Beach. Don't forget your sunscreen!

Does Hilton Garden Inn Kauai Wailua Bay, HI offer free breakfast?

Free breakfast isn’t provided at Hilton Garden Inn Kauai Wailua Bay, HI, but cooked-to-order breakfast is offered for a fee of between USD 20 and 45 per person. It's available every day from 6:00 AM to 10:00 AM.

Is there a casino at Hilton Garden Inn Kauai Wailua Bay, HI?

No, there is no casino at this hotel.

What time is check-in at Hilton Garden Inn Kauai Wailua Bay, HI?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hilton Garden Inn Kauai Wailua Bay, HI?

Free parking is not available at this hotel. Self parking is available for USD 25 per day.

Does Hilton Garden Inn Kauai Wailua Bay, HI have a pool?

Hilton Garden Inn Kauai Wailua Bay, HI features 2 outdoor pools.

Does Hilton Garden Inn Kauai Wailua Bay, HI have a restaurant?

There are 2 onsite restaurants, offering options like Hawaiian cuisine, ocean views, and a poolside location.

Does Hilton Garden Inn Kauai Wailua Bay, HI have a spa?

There are no spa services available at this hotel.

How close is Hilton Garden Inn Kauai Wailua Bay, HI to downtown Lihue?

Hilton Garden Inn Kauai Wailua Bay, HI is 4.8 mi away from Lihue.

Hilton Garden Inn Kauai Wailua Bay, HI Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 556 out of 1292 reviews
Rating 8 - Good. 278 out of 1292 reviews
Rating 6 - Okay. 252 out of 1292 reviews
Rating 4 - Poor. 110 out of 1292 reviews
Rating 2 - Terrible. 96 out of 1292 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Doug

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean and well kept, and the staff was very friendly and hospitable. The only thing I had a problem with was the $25 daily fee for parking and the $25 fee for daily activities, such as feeding the koi. That increased our cost for the stay by $350. If this was known upfront I may have chosen a different hotel that was $350 higher than the Hilton.
Stayed 7 nights in Jan 2026

2/10 Terrible

Thomas

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room, staff
Stayed 4 nights in Dec 2025

10/10 Excellent

Neal, GILBERT

Stayed 2 nights in Dec 2025

4/10 Poor

Eric

Traveled with partner
Disliked: Amenities, property conditions & facilities
Roach infested room. People coming in the room although we had expressed to front desk that no one comes in our absence and we had displayed the do not disturb sign on the door. This is plain disrespect and poor customer service. Additionally multiple issues such as faulty outlets , dangerous loosely installed doors, difficulties opening the main door with the card key, etc...
Stayed 2 nights in Dec 2025

2/10 Terrible

Michelle

Disliked: Cleanliness, amenities
This might be the worse Hilton stay we had. I’m a Hilton member for a long time and all i could say is this is far the worst stay we had. The location, the view and the beach are beautiful. These are the few reasons we choose this hotel. However on our first night, we found cockroaches on the kitchen area. I tried to call the front desk and message through the app but no one answers. I hid it from my wife because i want her to have fun and not worry about it. On the 3rd day, we had our room cleaned. I moved all the bed linens to the floor so the house keeping will replace it. We came back from our excursion and found the room cleaned however, my wife started eching all over her body. I inspected the bed and found blood stains on the bedsheets. I had a minor cut from snorkeling the day before that’s why i knew they didn’t change the bedsheets! Front desk never answer their phones so i had to walk all the way down to the front desk to complain and requested to have my bedsheets replaced. I Started marking the bed sheet since then and to my disappointment, they didn’t replace the sheets and pillow cases again. We stayed there for 8 days, 7 nights and for the whole time their Jacuzzi was broken! Their complementary washer was also broken. This place is falling apart, not a Hilton experience we were expecting. I talked to the manager Amy and she was kindly enough to compensate my parking charges but we don’t think its enough after everything we went thro
Stayed 7 nights in Dec 2025

2/10 Terrible

Jashen

Disliked: Cleanliness, staff & service, property conditions & facilities
Room is dirty had to switch and restaurant on site were Ohk?
Stayed 2 nights in Dec 2025

6/10 Okay

Scott

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel is currently old and dirty. If you can avoid it you will thank me.
Stayed 1 night in Dec 2025

6/10 Okay

Casey, Riverton

Stayed 2 nights in Nov 2025

2/10 Terrible

Emily

Stayed 1 night in Dec 2025

10/10 Excellent

Paulus Jacobus, East York

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, good location, big room, and good food.
Stayed 6 nights in Nov 2025

6/10 Okay

Tyson

Stayed 1 night in Dec 2025

10/10 Excellent

HELDERY MARQUES

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, family friendly, great hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Nicholas

Stayed 4 nights in Nov 2025

8/10 Good

Mi

Traveled with family
Liked: Cleanliness
Actually 3.5 star, the extra 0.5 star for the CP value(hotels are expensive in Kauai) and good location, especial the Lydgate Park Pools, my daughter and I have a good snorkeling experience in morning/ sunset (clear water and fishes). Clean room, very friendly staff. My shower tube water draining very slow, maybe because it is a beach hotel, customer play in the beach and bring a lot of sand when shower.
Stayed 2 nights in Nov 2025

10/10 Excellent

Precious

Stayed 1 night in Nov 2025

8/10 Good

Raul

Liked: Cleanliness, staff & service
They are making upgrades to the property. Reception is non existent in the downstairs floor.
Stayed 1 night in Nov 2025

8/10 Good

Vilgelm

Stayed 1 night in Nov 2025

6/10 Okay

Suresh

Traveled with family
Customer Support was very poor
Stayed 3 nights in Nov 2025

10/10 Excellent

Kirk

Stayed 1 night in Nov 2025

10/10 Excellent

Florenz

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Hotel is right across Lydgate Beach: a very nice beach to just chill and enjoy the water. Staff are friendly and accommodating.
Stayed 5 nights in Nov 2025

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived 8:30pm after a long travel day to find out we had been “upgraded” from a king to an ocean view double queen. We were beyond tired so it didn’t matter much, so we headed to the room without complaint. Upon entry, we were greeted by a damp, musty smelling room…worse than my grandparents basement! Still too tired to complain, we crawled into bed & were asleep within minutes until around midnight when we were abruptly awoken by a repetitive clicking noise. After about 10 mins of searching, we realized it was coming from the door lock. I called the front desk to report & they said maintenance was busy & would send security. Security arrived within 5-10mins. He spent about 1-2 mins looking at the door lock to determine it needed a new battery & asked that we call the front desk back. I called the front desk back & was told they would look for another room or have maintenance come fix. We received a call back within 10 mins stating there were no rooms available & sorry maintenance was also not available but the manager would be alerted & compensation provided. So we did our best to sleep on/off for the next few hrs while the noise continued. Ultimately we checked out before sunrise. Upon checkout, the manager offered a measly $25 credit for our parking & said they couldn’t provide anything further since we booked through a 3rd party even though we are Hilton members. We are beyond disappointed & will no longer use Expedia or Hilton properties instead will stick to Bonvoy!
Stayed 1 night in Nov 2025

4/10 Poor

Tanja

Traveled with partner
Disliked: Cleanliness, amenities
Yes, there were cockroaches in our room, and the hotel overall appeared somewhat neglected. The first alternative room we were offered had a noticeable mold smell, so I kindly declined and asked for a different option. It took some time until we finally received another room. This experience unfortunately affected our stay, and it makes me more cautious about booking through you again in the future.
Stayed 7 nights in Nov 2025

8/10 Good

Robin

Traveled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Room with overwhelming smell of mildew and some urine and switched rooms which still had odor of mildew but less so. Took staff long time to understand and agree to room change Location great
Stayed 3 nights in Nov 2025

4/10 Poor

Amy Catherine

Traveled with family
Disliked: Amenities, property conditions & facilities
Pools dirty, hot tub out of order our entire stay, everything needs to be updated, always a line at desk, waiting around 45 minutes, calls to front desk not answered, food small portions & very expensive
Stayed 6 nights in Nov 2025

6/10 Okay

Shaun

Stayed 3 nights in Nov 2025