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4.1 out of 5

"Extremely helpful and kind staff. " More

By a verified traveler on Tue 08 Aug 2023

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Hotel Description

3-star hotel near Liberty Hall

In Frankfort

Your stay at this Frankfort hotel places you within a 10-minute walk of Liberty Hall and Old State Capitol. Church of the Ascension and The Grand Theatre are also within half a mile (1 km).

Free perks

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the gym and free perks like buffet breakfast and free self parking.

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$137* Per night/room Oct 8 - Oct 9

Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Double Beds, Non Smoking (Mini)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking (Mini)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Capital Plaza Hotel ratings based on 25 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Capital Plaza Hotel

Everyone (12) Couples (4) Family (7)
5 out of 5
Extremely helpful and kind staff.

Posted by , from Fairland on Aug 8, 2023

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Comment from Hotel Management

Aug 8, 2023 by Carol

Thank you for being our guest! We appreciate the feedback and the wonderful words about our staff. We do hope you will be back to visit!

1 out of 5
The room was smoked in. I thought I we be okay with the odor but it ended up making me very sick. Everything in my suite case and my body after shower in the room smelled like smoke. I was there for my 32 year reunion and ended up leaving because of this making me feel so ill.

Posted by on Jun 18, 2023

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Comment from Hotel Management

Jun 19, 2023 by Carol

I am sorry you were not happy with your stay. We would have changed your room if you had requested. We will look into the room situation and fumigate if necessary.

5 out of 5
Staff is very nice

Posted by on May 13, 2023

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Comment from Hotel Management

May 17, 2023 by Carol

Thank you for being our guest! We appreciate the feedback and do hope you will be back to visit us again very soon!

5 out of 5

Posted by , from Warren on Apr 21, 2023

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Comment from Hotel Management

May 12, 2023 by Carol

Thank you for being our guest! We appreciate the rating and do hope you will be back to visit us again very soon!

1 out of 5
No ability to drop off luggage out front as people permanently took all spots, they stayed parked all night even though it said drop off only. The available parking garage is not safe, cars with windows broken out and graffiti and vagrants. Pool, bar/lounge and restaurant all closed. Room was near elevator and was extremely noisy. The only decent part of stay was breakfast. All the closed amenities should be listed on your site and your rates should be lowered accordingly.

Posted by on Mar 17, 2023

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Comment from Hotel Management

Mar 18, 2023 by Carol

Thank you for being our guest! I apologize for the cars blocking the front as they should have been moved. We do have our lounge noted on the closed information on our Expedia page, but it will coming back in the future. As for the pool, we are having to do a little maintenance on it, but it is not going to be closed very long. We do hope you enjoyed the rest of your visit to the area and we wish you best in your future travels.

5 out of 5

Posted by , from crystal lake on Feb 25, 2023

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Comment from Hotel Management

Apr 17, 2023 by Carol

Thank you for being our guest! We do appreciate the rating and do hope to see you again very soon!

3 out of 5
Hotel was just okay. It could use a little updating in the rooms. No USB outlets and things were a little dated. They had what appeared to be a nice bar / lounge area but when I asked when they opened I was told they closed at the beginning of COVID and never reopened. Location is good for Buffalo Trace and you can walk to other places in Frankfort. You should note that Frankfort has many restaurants, bars, museums and other attractions that are closed Sun and Mon and others that are open close at 4:30 or 5pm.

Posted by on Sep 21, 2022

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Comment from Hotel Management

Sep 22, 2022 by Carol

Thank you for being our guest! We really appreciate the feedback. We do have plans to reopen the lounge in the future and do hope you give us another try.

5 out of 5
Great friendly staff

Posted by on May 7, 2022

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Comment from Hotel Management

May 9, 2022 by Carol

Thank you for being our guest! We do appreciate the feedback and wonderful rating! Hopefully you will be our guest on a future visit to Frankfort.

4 out of 5
Room too close to elevator. Very noisy.

Posted by on May 1, 2022

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Comment from Hotel Management

May 2, 2022 by Carol

Thank you for being our guest. I am sorry you did not like the location of your room. We certainly will try to get you on another part of the floor next time. Thanks for sharing your experience and we hope you enjoyed your visit to the area.

5 out of 5
I love the fact that it was a older property, but would like to have the bar and restaurant open., Next time I visit.

Posted by on Apr 3, 2022

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Comment from Hotel Management

Apr 5, 2022 by Carol

Thank you for being our guest! We appreciate the feedback and just know that we miss the bar and restaurant too! We hope to get operations back very soon. We do hope to you will be back to visit.

Renovations + Closures

The following facilities or services will be unavailable from June 18 2021 to November 1 2023 (dates subject to change):

  • Bar/Lounge(s)

Property Features

Capital Plaza Hotel offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. A business center and meeting rooms are available. A terrace, a vending machine, and concierge services are also featured at the business-friendly Capital Plaza Hotel. Self parking is free. Smoking is allowed in designated areas at this 3-star Frankfort hotel.

  • 160 guestrooms or units
  • Meeting rooms
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Capital Plaza Hotel offers 160 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Frankfort hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided daily.

  • In-room dining
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer available
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Capital Plaza Hotel has a restaurant on site.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Kayaking nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25.00 per pet, per stay
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Capital Plaza
  • Capital Plaza Frankfort
  • Capital Plaza Hotel
  • Capital Plaza Hotel Frankfort
  • Hotel Capital Plaza
  • Hotel Plaza Capital
  • Capital Plaza Hotel Hotel
  • Capital Plaza Hotel Frankfort
  • Capital Plaza Hotel Hotel Frankfort

You should know

  • Pool access available from 7:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.