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"The staff are very friendly and accommodating. AC and room were set up and maintained nicely. Well located to the airport and they have a shuttle serv ... " More

By a verified traveler on Fri 07 Feb 2020

Hotel Description

3.5-star hotel near SM City Cebu

Near the airport

Your stay at this Basak hotel places you within 2 miles (3 km) of Gaisano Grand Mall Mactan and Lapu-Lapu City Hall. Mactan Marina Mall and Cebu Yacht Club are also within 3 miles (5 km).

Free shuttle, parking

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Enjoy the 24-hour fitness center and perks like free self parking and a free area shuttle.

Free WiFi, comfy beds

The 67 individually decorated guestrooms offer free WiFi and comfy beds. Other amenities include 24-hour room service, refrigerators, and LED TVs with cable channels.

Standard Studio, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
$37* Per night/room Jul 20 - Jul 21

Junior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Eloisa Royal Suites ratings based on 3 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Eloisa Royal Suites

Couples (1) Family (4)
5 out of 5
The staff are very friendly and accommodating. AC and room were set up and maintained nicely. Well located to the airport and they have a shuttle service. Easy walk to shopping and restaurants. I will be back 😎

Posted by on Feb 7, 2020

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4 out of 5
I really didn't like walking outside in the rain to go have breakfast

Posted by on Oct 13, 2019

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2 out of 5
overall not happy.. wont be back.. room too small.. sink not work properly.. No one answers phone from the room to send cart for baggage.. morning girl not friendly.. Had to get a taxi to airport..

Posted by on Feb 20, 2019

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Property Features

Eloisa Royal Suites offers its guests an outdoor pool, a children's pool, a sauna, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. The business-friendly Eloisa Royal Suites also features gift shops/newsstands, concierge services, and complimentary newspapers in the lobby. A roundtrip airport shuttle (available 24 hours) and an area shuttle are free. Limited free parking is available on a first-come, first-served basis. This 3.5-star Lapu-Lapu hotel is smoke free.

  • 67 guestrooms or units
  • 3 buildings
  • Built in 2013
  • Dining venue
  • Bar or lounge
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Pool or billiards table
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Parking (limited spaces)

Transport

  • Airport: Mactan - Cebu Intl. Airport (CEB) (5.5 km / 3.4 mi)
  • Property shuttles: Free airport shuttle and area shuttle
  • Parking: Free self parking and extended parking

Room Amenities

Eloisa Royal Suites offers 67 air-conditioned accommodations with minibars and safes. Each accommodation is individually decorated. Beds feature memory foam mattresses. 32-inch LED televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Lapu-Lapu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

  • Memory foam beds
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer available
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Unique decor

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.

Onsite venue - This restaurant specializes in regional cuisine.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Spa Services

  • Swedish massage
  • Thai massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 950 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks and gloves, will be available to guests.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: PHP 399 for adults and PHP 199 for children (approximately)
  • Rollaway bed fee: PHP 950 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Eloisa Royal Suites
  • Eloisa Royal Suites Hotel
  • Eloisa Royal Suites Hotel Lapu Lapu
  • Eloisa Royal Suites Lapu Lapu
  • Eloisa Royal Suites Cebu Island/Mactan Island
  • Eloisa Royal Suites Hotel Lapu-Lapu
  • Eloisa Royal Suites Lapu-Lapu
  • Eloisa Royal Suites Hotel
  • Eloisa Royal Suites Lapu-Lapu
  • Eloisa Royal Suites Hotel Lapu-Lapu

You should know

  • Eloisa Royal Suites offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.