- Check-in time starts at 3:00 PM
- Check-in time ends at midnight
- Minimum check-in age is: 21
Special check-in instructions:
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Airport shuttle service is available on request from 8:00 AM to 10:00 PM. Fees may apply. Contact the property in advance to make arrangements.
The credit card used to book the reservation must be presented by the cardholder at check-in. Any other arrangements must be coordinated with the property prior to arrival.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Airport shuttle service is offered on request from 8:00 AM to 10:00 PM. Fees may apply. Please make arrangements in advance by contacting the property.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property
Personal protective equipment, including masks, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer
Individually-wrapped food options are available through room service
Each guestroom is kept vacant for a minimum of 24 hours between bookings
The property affirms that it follows sanitization practices of Safe & Clean (Malaysia) guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Individually-wrapped food options are available through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Safe & Clean (Malaysia) guidelines.
- One child stays free
- Property confirms they are implementing guest safety measures
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Security system
- Protective clothing is available to guests
- Masks are available to guests
- Debit cards not accepted
- No shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Staffed front desk
- Social distancing measures are in place
- Contactless check-in is not available
- Property follows regional sanitization guidelines Safe & Clean (Malaysia)
- No elevators
- Property confirms they are implementing enhanced cleaning measures
- Individually-wrapped food options are available
- Service animals not allowed
- Individually-wrapped food options are available through room service
- Gap period enforced between guest stays 24 hours
Guests will be asked to pay the following charges at the property:
- Deposit: MYR 300.00 per night
- New Year's Eve (31 December) Gala Dinner per adult: MYR 710.00
- New Year's Eve (31 December) Gala Dinner per child: MYR 355.00 (from 4 to 11 years old)
- A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for cooked-to-order breakfast: MYR 75 for adults and MYR 50 for children (approximately)
- Airport shuttle fee: MYR 60 per vehicle (one-way)
- Airport shuttle fee per child: MYR 60 (one-way), (up to 12 years old)
- Early check-in is available for a fee (subject to availability, amount varies)
- Late check-out is available for a fee (subject to availability, amount varies)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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