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Sonesta ES Suites Chicago Waukegan Gurnee

3-star property
1440 S White Oak Dr, Waukegan, IL 1-855-201-7819
4.6 out of 5
Exceptional!
See all 27 travelocity Reviews

"Check in receptionist was super nice " More

By a verified traveler on Fri 22 Mar 2024

Points Of Interest

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Hotel Description

3-star hotel near Naval Base Great Lakes

In Waukegan

You'll find Naval Base Great Lakes and The Temporary by American Place within 3 miles (5 km) of this hotel. Lake Michigan and Six Flags Great America are also within 6 miles (10 km).

Free breakfast

This hotel features a 24-hour gym and a seasonal outdoor pool. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free continental breakfast each morning.

Room, 1 Queen Bed with Sofa bed, Accessible (Hearing)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
$81* Per night/room May 15 - May 16

Suite, 1 Queen Bed with Sofa bed, Accessible (Hearing One Bedroom)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Suite, Multiple Beds, Accessible (Mobility Roll in Shower Two Bedrooms)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Superior Suite, Multiple Beds (Two Bedroom)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, Multiple Beds, Accessible (Mobility Tub Two Bedrooms)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Sonesta ES Suites Chicago Waukegan Gurnee ratings based on 27 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Sonesta ES Suites Chicago Waukegan Gurnee

Everyone (17) Couples (1) Family (8)
5 out of 5
Check in receptionist was super nice

Posted by on Mar 22, 2024

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Comment from Hotel Management

Mar 23, 2024 by Christina Webb, Front Desk Supervisor

We appreciate your positive feedback about our hotel. As you know we take pride in catering to our guests' needs the b

5 out of 5
My favorite thing about the property, very quite and the front desk was very responsive.

Posted by on Mar 21, 2024

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Comment from Hotel Management

Mar 21, 2024 by Christina Webb, Front Desk Supervisor

Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us and hope your next stay is just around the corner! Looking forward to welcoming you back soon.

5 out of 5
It was close by to a shopping center, which was very convenient. The only thing I struggled with was that I was originally directed to go to the back entrance to building B to enter from the parking lot to bring in my luggage. I have mobility issues so having to step up onto a curb and then 2 more stairs to get into the building was really difficult. However, I did figure out if I stayed in one of the handicap parking space (I have a handicap placard) in the front and used the entrance on the front of building B, there were handicap accomodations.

Posted by on Nov 16, 2023

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Comment from Hotel Management

Nov 16, 2023 by Christina Webb, Front Desk Supervisor

I do apologize that we were not aware of you mobility issues and would have directed you to the ADA accessibly entrances. Please accept our apologizes full heartedly. We hope to see you again in the future.

4 out of 5
The first room we were given recked of raw marijuana. The staff quickly set us up with another room which was fine. The staff were very nice, but we didn't need anything aside from that. The dresser drawers were beat up a bit but still worked and the room was spacey and laid out well. The stair cases smelled like weed and the second room smelled like weed one of the nights we were there. I'm sure it was other guests and its hard for the staff to take care of that, but if you have allergies and the smell bothers you.. its a thing.

Posted by on Oct 23, 2023

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Comment from Hotel Management

Oct 25, 2023 by Christina Webb, Front Desk Supervisor

We do apology that other guests could follow the rules of the no smoking policy. We appreciate your positive feedback about our hotel. As you know we take pride in catering to our guests' needs the best way possible and we look forward to your return stay. We hope this does not prevent you from staying with us in the future.

5 out of 5

Posted by on Oct 12, 2023

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Comment from Hotel Management

Nov 1, 2023 by Christina Webb, Front Desk Supervisor

While we are happy to hear that overall your visit to Sonesta was positive, it’s a disappointment that even one aspect of your stay failed to exceed your expectations. Thank you for your honest feedback, and we hope that you will consider giving us another opportunity.

4 out of 5

Posted by on Sep 1, 2023

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Comment from Hotel Management

Sep 21, 2023 by Christina Webb, Front Desk Supervisor

When a guest takes the time to write, we are especially grateful. At Sonesta, we constantly strive to ensure that all of our guests are well taken care of. We look forward to seeing you in the future.

5 out of 5
TODO ME GUSTO DE ESTE HOTEL LO RECOMIENDO

Posted by on Aug 27, 2023

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Comment from Hotel Management

Aug 27, 2023 by Christina Webb, Front Desk Supervisor

Thank you for staying at Sonesta. We are delighted that you enjoyed your stay. Thank you for your comments and we wish to welcome you back to the hotel soon!

4 out of 5

Posted by on Aug 7, 2023

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Comment from Hotel Management

Aug 27, 2023 by Christina Webb, Front Desk Supervisor

Thank you for staying at Sonesta. We are delighted that you enjoyed your stay. Thank you for your comments and we wish to welcome you back to the hotel soon!

5 out of 5

Posted by on Jul 11, 2023

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Comment from Hotel Management

Aug 1, 2023 by Christina Webb, Front Desk Supervisor

Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us and hope your next stay is just around the corner! Looking forward to welcoming you back soon.

5 out of 5
The staff was very friendly and helpful with directions and suggestions for the event we were in town for. The two bedroom suite was perfect size, with two full bathrooms. You can tell that the unit is a little “dated”, but it was very clean. Overall we had a pleasant stay.

Posted by on Apr 22, 2023

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Comment from Hotel Management

Apr 22, 2023 by Christina Webb, Front Desk Supervisor

Thank you for your feedback. We hope to see you again in the future.

About the Sonesta ES Suites Chicago Waukegan Gurnee

Location 1440 S White Oak Dr, Waukegan, IL 60085

Property Features

Sonesta ES Suites Chicago Waukegan Gurnee offers its guests a seasonal outdoor pool, a spa tub, and a 24-hour fitness center. Public spaces have free WiFi. A 24-hour business center and a meeting room are available. Free breakfast is served daily. Barbecue grills, multilingual staff, and a picnic area are also featured at the business-friendly Sonesta ES Suites Chicago Waukegan Gurnee. Parking is available for a fee. This 3-star Waukegan hotel is smoke free.

  • 126 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Free self parking

Transport

  • Train station: North Chicago Station (5.7 km / 3.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Sonesta ES Suites Chicago Waukegan Gurnee offers 126 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels and pay movies. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. This Waukegan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones.

  • Bathrooms are partially open
  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

Guests are served free continental breakfast on weekdays from 6:00 AM to 8:00 AM and on weekends from 7:00 AM to 9:00 AM.

Nearby Activities

A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Golfing nearby
  • Windsurfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per week
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. The property is professionally cleaned.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • UnionPay
  • Pets cannot be left unattended
  • Property uses a professional cleaning service
  • Property is not currently implementing any guest safety measures
  • Pets allowed in specific rooms only
  • Staffed front desk
  • No rollaway/extra beds available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 5 per night
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Residence Inn Marriott Hotel Waukegan/Gurnee
  • Residence Inn Marriott Waukegan/Gurnee
  • Residence Inn Waukegan/Gurnee
  • Residence Inn Marriott Waukegan/Gurnee Hotel Waukegan
  • Residence Inn Marriott Waukegan/Gurnee Hotel
  • Residence Inn Marriott Waukegan/Gurnee Waukegan
  • Sonesta ES Suites Chicago Waukegan
  • Residence Inn by Marriott Waukegan/Gurnee
  • Sonesta ES Suites Chicago Waukegan Gurnee Hotel
  • Sonesta ES Suites Chicago Waukegan Gurnee Waukegan
  • Sonesta ES Suites Chicago Waukegan Gurnee Hotel Waukegan

You should know

  • The seasonal pool will open May 27 and close September 05.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.