See all properties

Sandman Hotel & Suites Kelowna

3.0 star property
Hotel perfectly located for exploring Kelowna

Choose dates to view prices

Photo gallery for Sandman Hotel & Suites Kelowna

Interior
2 restaurants, breakfast served
Reception
Balcony
Fridge, microwave, coffee/tea maker

Reviews

6.8 out of 10

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
2130 Harvey Ave, Kelowna, BC, V1Y 6G8
  • Place, Orchard Park Mall
    ‪1 min walk‬
  • Place, Orchard Park Shopping Centre
    ‪4 min walk‬
  • Place, Mission Creek Regional Park
    ‪11 min walk‬
  • Airport, Kelowna, BC (YLW-Kelowna Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed, Tower

Room, 1 King Bed, Tower | Premium bedding, in-room safe, individually decorated, desk

Room, 1 King Bed, Tower

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Kitchenette, Tower (Balcony)

Premium bedding, in-room safe, individually decorated, desk

Suite, 1 King Bed, Kitchenette, Tower (Balcony)

  • 650 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Atrium Building)

Standard Room, 2 Queen Beds (Atrium Building) | Premium bedding, in-room safe, individually decorated, desk

Standard Room, 2 Queen Beds (Atrium Building)

  • 500 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed (Atrium Building)

Standard Room, 1 Queen Bed (Atrium Building) | Premium bedding, in-room safe, individually decorated, desk

Standard Room, 1 Queen Bed (Atrium Building)

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Kitchen (Atrium Building)

Standard Room, 1 Queen Bed, Kitchen (Atrium Building) | Premium bedding, in-room safe, individually decorated, desk

Standard Room, 1 Queen Bed, Kitchen (Atrium Building)

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony, View)

Premium bedding, in-room safe, individually decorated, desk

Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony, View)

  • 650 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony)

Premium bedding, in-room safe, individually decorated, desk

Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony)

  • 650 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Classic Room, 1 Queen Bed (Atrium Building)

Classic Room, 1 Queen Bed (Atrium Building) | Premium bedding, in-room safe, individually decorated, desk

Classic Room, 1 Queen Bed (Atrium Building)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed, Kitchen (Atrium Building)

Classic Room, 1 Queen Bed, Kitchen (Atrium Building) | Premium bedding, in-room safe, individually decorated, desk

Classic Room, 1 Queen Bed, Kitchen (Atrium Building)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 2 Queen Beds (Atrium Building)

Classic Room, 2 Queen Beds (Atrium Building) | Premium bedding, in-room safe, individually decorated, desk

Classic Room, 2 Queen Beds (Atrium Building)

  • Sleeps 4
  • 2 Queen Beds

You may also like

Ad
Exterior

The Royal Kelowna

Kelowna Central Business District
  • Pool
  • Hot Tub
  • Free WiFi
  • Air conditioning
4.6 out of 5, Wonderful, 1,005 reviews
$202 nightly
The price is $234
Dec 9 - Dec 10
Total with taxes and fees
The Royal Kelowna

About the neighborhood

Kelowna

City center stay.Within a 10-minute walk of this Dilworth Mountain Estates hotel, you'll find Orchard Park Mall and Orchard Park Shopping Centre. Also, Cineplex Cinemas Orchard Plaza is within half a mile (1 km) and Mission Creek Regional Park is within 2 miles (3 km).

What's nearby

  • Orchard Park Mall - 1 min walk - 0.1 miles
  • Orchard Park Shopping Centre - 4 min walk - 0.3 miles
  • Mission Creek Regional Park - 11 min walk - 0.6 miles
  • Kelowna Golf and Country Club - 2 min drive - 1.3 miles
  • Capri Mall - 3 min drive - 1.7 miles

Getting around

  • Kelowna Intl. Airport (YLW) - 12 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Popeye’s Louisiana Chicken - ‬3 min walk
  • ‪Steve’s Poke Bar - ‬8 min walk
  • ‪Arby's - ‬4 min walk
  • ‪Wendy's - ‬5 min walk

About this property

Sandman Hotel & Suites Kelowna

Hotel perfectly located for exploring Kelowna
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

WiFi and wired Internet are free in public spaces. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Sandman Hotel & Suites Kelowna. Self parking is free.

This Kelowna hotel is smoke free.

  • 220 guestrooms or units
  • 11 levels
  • 2 buildings
  • 2 dining venues
  • Meeting rooms
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
Sandman Hotel & Suites Kelowna offers 220 accommodations with safes and coffee/tea makers. Each accommodation is individually decorated. Beds feature premium bedding. Televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Similar properties

Laptop workspace, blackout drapes, iron/ironing board, free WiFi
Days Inn by Wyndham Kelowna
  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
3.9 out of 5, Good, 484 reviews
$69 nightly
The price is $80
Dec 10 - Dec 11
Total with taxes and fees
Days Inn by Wyndham Kelowna

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 10 to 25 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Gym
  • Personal motorized watercraft

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 42-inch TV with cable channels
  • Pay movies

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Renovations and closures

The property will be renovating from July 25 2025 to August 1 2026 (completion date subject to change). The following areas are affected:
  • Front desk
  • Hallway
  • Lobby
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 25 per person
  • Pet fee: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, mobile payments, Google Pay, and Apple Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Children 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sandman Kelowna
Kelowna Sandman
Kelowna Sandman Hotel
Sandman Hotel Kelowna
Sandman Kelowna
Sandman Kelowna Hotel
Sandman Hotel & Suites Kelowna Okanagan Valley
Sandman & Suites Kelowna
Sandman Hotel & Suites Kelowna Hotel
Sandman Hotel & Suites Kelowna Kelowna
Sandman Hotel & Suites Kelowna Hotel Kelowna

Frequently asked questions

How close is Sandman Hotel & Suites Kelowna to the airport?

Sandman Hotel & Suites Kelowna is 6.7 mi (12-min drive) away from the Kelowna Intl. Airport (YLW) airport, the closest popular airport to the property.

Does Sandman Hotel & Suites Kelowna have an airport shuttle?

Airport shuttle services are not available at Sandman Hotel & Suites Kelowna.

How close is Sandman Hotel & Suites Kelowna to the beach?

This hotel is 11 mi (18-min drive) from Gellatly Dog Beach and 11.7 mi (28-min drive) from Willow Beach. Don't forget your sunscreen!

Does Sandman Hotel & Suites Kelowna offer free breakfast?

Free breakfast isn’t provided at Sandman Hotel & Suites Kelowna, but cooked-to-order breakfast is offered for a fee of between CAD 10 and 25 per person. It's available every day from 7:00 AM to 1:00 PM.

Is there a casino at Sandman Hotel & Suites Kelowna?

No, there is no casino at this hotel, but Lake City Casino (5-min drive) is nearby.

What time is check-in at Sandman Hotel & Suites Kelowna?

Check-in start time: 4 PM; Check-in end time: midnight.

Is there free parking at Sandman Hotel & Suites Kelowna?

This hotel offers free self parking.

Does Sandman Hotel & Suites Kelowna have a pool?

Sandman Hotel & Suites Kelowna does not have a pool.

Does Sandman Hotel & Suites Kelowna have a restaurant?

Yes, there are 2 restaurants on site.

Does Sandman Hotel & Suites Kelowna have a spa?

There are no spa services available at this hotel.

How close is Sandman Hotel & Suites Kelowna to downtown Kelowna?

Sandman Hotel & Suites Kelowna is 2.5 mi away from Kelowna.

Reviews

Sandman Hotel & Suites Kelowna Reviews

6.8

7.0/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness
Rating 10 - Excellent. 565 out of 1931 reviews
Rating 8 - Good. 435 out of 1931 reviews
Rating 6 - Okay. 391 out of 1931 reviews
Rating 4 - Poor. 285 out of 1931 reviews
Rating 2 - Terrible. 255 out of 1931 reviews

Reviews

8/10 Good

Belkis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sid at the Sandman Hotel was amazing! He was very attentive, helpful, and went out of his way to make sure everything was perfect during our stay. Excellent service!
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean room
Stayed 3 nights in Sep 2025

4/10 Poor

TED

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
First room they gave us already had people in the room. New room, new keys provided and then the room keys would not work and needed to be re-coded back at front desk. Room felt old, tired, dated and general aid of being unclean. Light bulbs in bathroom burnt out. Multiple power outlets did not work properly. TV volume would not increase to a proper loudness level to be heard above the air-conditioning unit. The room was a suite room with a 'balcony" room style was meant for 4 people in the suite, yet the 'balcony' was only big enough for one person as evident by only 1 chair on the balcony.
Stayed 1 night in Sep 2025

8/10 Good

Nicole

Traveled with family
Liked: Amenities
Clean and pretty quiet it is under construction right now so the lobby is a mess
Stayed 2 nights in Aug 2025

4/10 Poor

Kaitlyn

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was here for a wedding in the area, luckily didn’t spend much time at the hotel/room. The pros; Linen was nice (sheets and towels) soft and clean. Area was okay. Room carpet seemed relatively clean. Cons; checked in at 10pm, there was a dirty wash cloth from the last occupants still hanging on the shower curtain bar. Baseboards were detached in areas and heavily damaged in others. Bathroom door wouldn’t latch closed. Here’s the big one though, when the shower/tub faucet was turned on water also started leaking from the WALL, right where the grout/caulking meets the tub surround. I took videos, showed reception at checkout. They didn’t seem to be interested. Got told a very apathetic “thanks.” And then just asked if I wanted my reciept printed for the stay. I wasn’t fishing for a discount, but even a “I’m so sorry! We will look into that immediately!” Would go a long way. Book room 284 in the tower building if you want to see water pour out of a buildings walls, I shudder to think about the mold and damage being caused.
Wish I could add a video of the water pooling out of the grout/caulking.
Stayed 2 nights in Sep 2025

2/10 Terrible

Riley

Disliked: Cleanliness, staff & service, property conditions & facilities
On arrival the carpet was crunchy, cobwebs on the light fixtures and the toilet was clogged. Absolutely embarrassing and gross. The AC unit is old and crazy loud. We stayed in the atrium which was dark and outdated. There are no electrical outlets in the tiny, dirty bathroom so getting ready for the day was tricky. IF you MUST stay here do your research and stay in the Tower. The main building is so bad.
Stayed 1 night in Sep 2025

10/10 Excellent

Stefan

Stayed 1 night in Aug 2025

10/10 Excellent

Allen

Stayed 1 night in Aug 2025

6/10 Okay

Scott

Traveled with group
Liked: Staff & service
Staff were very friendly.
Stayed 2 nights in Sep 2025

6/10 Okay

Sandra

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
the hot tub not in operation, construction inside the hotel, had to ask for another glass as only one in room and there were two us, the staff was very helpful through all of this, will not be staying there again until construction finished, which I should have been told about before booking. thank you
Stayed 2 nights in Sep 2025

2/10 Terrible

Eleonora

Disliked: Property conditions & facilities, room comfort

Poor quality rooms

Good greeting at the reception. I was given a room in the atrium building. Room smelled musty. Mold in the shower tub area. Towels were thin and worn out, one had a tear. I understand hotel is in the process of renovating however these are basic maintenance items in running a hotel.
Stayed 1 night in Sep 2025

6/10 Okay

Aaron

Traveled with group
Liked: Staff & service, room comfort
Good location. Room was dated, could be more clean lots of streak marks everywhere. No shampoo in the rooms had to ask front desk. AC was loud. But it’s fine for a short, no frills stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

cody

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around a good time.
Stayed 2 nights in Aug 2025

6/10 Okay

Candace

Traveled with partner
Liked: Staff & service
It was ok - bathtub tile was dirty.
Stayed 6 nights in Aug 2025

8/10 Good

Joe

Traveled with partner
Liked: Cleanliness, amenities
They promised airport shuttle but did not provide it. Busy with renovations and it was clean.
Stayed 1 night in Sep 2025

4/10 Poor

Sheri, Coquitlam

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The king and kitchenette was run down. The bathroom was very dirty. Floor tile grout was black, bathroom was full of dirt, shower curtain was ripped. Cabinets were worn. Kitchen had very limited supplies. Cutlery was dirty. Only 1 pot, no fry pan. Only an old hot plate. Very disappointing. Bar stools were very worn. Desperately needs a full renovation. Checked in early and front desk was supposed to call once the room was ready. Didn't receive a call or text so went back at 4pm. Room was ready. Not a grear start to my stay. Won't stay there again!
Stayed 3 nights in Aug 2025

10/10 Excellent

Amelia

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff front desk receptionist was an angel and super accommodating after a long night of driving. I enjoyed my stay and room was clean!
Stayed 2 nights in Aug 2025

10/10 Excellent

Diksha

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Aug 2025

2/10 Terrible

Paramjeet

Disliked: Cleanliness, staff & service, property conditions & facilities
No good service provided by staff, we had to ask for towels ,no towels were in room. We stayed for two days and things inside was only for one day use and we had to Ask twice to get coffee and sugar.
Stayed 2 nights in Aug 2025

6/10 Okay

Amarveer

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness

Ewww

Found woman’s eyelash in my bed when I woke in the morning. Then started checking the sheets notice hair also on the sheets. Went to front desk was only offered 20% off. Disgusted that I had slept in someone else hair and eyelash.
Stayed 1 night in Aug 2025

2/10 Terrible

Jesse

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel I’ve ever stayed in! If you care about cleanliness please don’t stay here. Absolutely disgusting and disgraceful
Stains and substances on the curtains
Other people’s hair
More hair that’s not ours
Room was kind of falling apart
Stayed 4 nights in Aug 2025

10/10 Excellent

Diana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our room and view. Parking, however, was super tight and busy.
Stayed 3 nights in Aug 2025

2/10 Terrible

Jaspreet

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They have to focus on house keeping
Stayed 1 night in Aug 2025

6/10 Okay

Michelle

Liked: Staff & service
Pool . Hot tub was under Reno’s
Stayed 2 nights in Aug 2025

2/10 Terrible

Maria

Disliked: Cleanliness, amenities, property conditions & facilities
This hotel was very run down and seemed unsafe
Stayed 1 night in Aug 2025