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Real InterContinental San Salvador at Metrocentro Mall by IHG

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3 restaurants, lunch, dinner served; Brazilian cuisine
3 restaurants, lunch, dinner served; Brazilian cuisine
Banquet hall
3 restaurants, lunch, dinner served; Brazilian cuisine
Outdoor pool, open 6:30 AM to 10:00 PM, pool umbrellas, sun loungers
Luxury
5.0 star property
9.2

Wonderful

Luxury at Metrocentro Mall

Vibrant Brazilian cuisine delights guests at the hotel's acclaimed breakfast buffet with freshly made pupusas and omelets. The outdoor pool area offers a refreshing retreat with a bar. Spa services provide exceptional treatments that guests describe as the best they've experienced.

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Blvd. de Los Heroes, San Salvador, SS, 544
  • Place, Metrocentro
    ‪1 min walk‬
  • Place, Cuscatlan Park
    ‪16 min walk‬
  • Place, Monumento al Salvador del Mundo
    ‪19 min walk‬
  • Airport, San Salvador (SAL-El Salvador Intl.)
    ‪63 min drive‬

Room options

View all photos for Classic Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 1 King Bed, Accessible

9.2 out of 10
Wonderful
(7 reviews)
  • 318 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 1 King Bed

9.0 out of 10
Wonderful
(48 reviews)
  • City view
  • 318 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Club Lounge Access

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 1 King Bed, Club Lounge Access

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 318 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 318 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room

8.0 out of 10
Very good
(1 review)
  • 318 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 2 Double Beds

9.0 out of 10
Wonderful
(60 reviews)
  • Garden view
  • 318 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 2 Double Beds, Club Lounge Access

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 2 Double Beds, Club Lounge Access

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 318 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area | 39-inch LCD TV with cable channels, TV, iPod dock

Junior Suite, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 635 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Twin Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Presidential Suite, 1 Twin Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 955 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed

About the neighborhood

San Salvador

Heart of San Salvador.With a stay at this Colonia Miramonte hotel, you'll be within half a mile (1 km) of Metrocentro and 2 miles (3 km) of Colonia Médica Gastroclinic. Monumento al Salvador del Mundo and Catedral Metropolitano are also within 3 miles (5 km).

What's nearby

  • Metrocentro - 1 min walk - 0.1 miles
  • Estadio Magico Gonzales - 14 min walk - 0.8 miles
  • Cuscatlan Park - 16 min walk - 0.9 miles
  • Monumento al Salvador del Mundo - 19 min walk - 1.0 mile
  • National Gymnasium - 2 min drive - 0.9 miles

Getting around

  • El Salvador Intl. Airport (SAL) - 45 min drive

Restaurants

  • ‪Pizza Hut - ‬3 min walk
  • ‪Buffalo Wings - ‬4 min walk
  • ‪Picasso - ‬1 min walk
  • ‪Pueblo Viejo - ‬5 min walk
  • ‪Juan Valdez Metrocentro - ‬5 min walk

About this property

Real InterContinental San Salvador at Metrocentro Mall by IHG

5-star luxury hotel near Metrocentro, connected to a shopping center
Real InterContinental San Salvador at Metrocentro Mall by IHG offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center, 13 meeting rooms, and coworking spaces. Event space at this hotel measures 17244 square feet (1602 square meters) and includes a conference center. A sauna, spa services, and a terrace are also featured at the luxury Real InterContinental San Salvador at Metrocentro Mall by IHG. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 5-star San Salvador hotel is smoke free.

  • 1 building
  • 226 guestrooms or units
  • 8 levels
  • 3 dining venues
  • 17244 sq ft of conference space
  • 1602 sq m of conference space
  • Built in 1972
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
Real InterContinental San Salvador at Metrocentro Mall by IHG offers 226 air-conditioned accommodations with minibars and safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 39-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on request.

InterContinental Spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna. The spa is open daily.

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4.8 out of 5, Exceptional, 2,615 reviews
$124 nightly
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May 3 - May 4
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Property amenities

Family friendly

  • Crib (surcharge)
  • High chair
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:30 AM for a fee: USD 15 to 22 for adults and USD 15 to 22 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Things to do

  • 24-hour health club
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 39-inch LCD TV with premium cable channels
  • iPod dock

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 59
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 59
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Real InterContinental San Salvador at Metrocentro Mall by IHG

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 29.5 per night.
  • Cribs (infant beds) are available for USD 29.5 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 22 for adults, and USD 15 to 22 for children
  • Airport shuttle fee: USD 30 per vehicle (one-way, maximum occupancy 3)
  • Early check-in fee: USD 59 (subject to availability)
  • Late check-out fee: USD 59 (subject to availability)
  • Crib (infant bed) fee: USD 29.5 per night
  • Rollaway bed fee: USD 29.5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 6:30 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Real InterContinental San Salvador Metrocentro Mall Hotel
Real InterContinental Metrocentro Mall Hotel
Real InterContinental San Salvador Metrocentro Mall
Real InterContinental Metrocentro Mall
Intercontinental San Salvador
San Salvador Intercontinental
Real InterContinental San Salvador at Metrocentro Mall

Frequently asked questions

How close is Real InterContinental San Salvador at Metrocentro Mall by IHG to the airport?

Real InterContinental San Salvador at Metrocentro Mall by IHG is 9.5 mi (35-min drive) away from the San Salvador (ILS-Ilopango) airport, the closest popular airport to the property.

How much does it cost to stay at Real InterContinental San Salvador at Metrocentro Mall by IHG?

As of May 2, 2026, prices found for a 1-night stay for 2 adults at Real InterContinental San Salvador at Metrocentro Mall by IHG on May 9, 2026 start from $165, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Real InterContinental San Salvador at Metrocentro Mall by IHG have an airport shuttle?

Real InterContinental San Salvador at Metrocentro Mall by IHG offers an airport shuttle 24 hours a day, at scheduled times, for a charge of USD 30 per vehicle, one-way.

Does Real InterContinental San Salvador at Metrocentro Mall by IHG offer free breakfast?

Free breakfast isn’t offered at Real InterContinental San Salvador at Metrocentro Mall by IHG, but cooked-to-order breakfast is offered for a fee of between USD 15 and 22 for adults, USD 15 and 22 for children. It's available every day from 6:00 AM to 10:30 AM.

Is there a casino at Real InterContinental San Salvador at Metrocentro Mall by IHG?

No, there is no casino at this hotel, but Galaxy Casino (3-min drive) is nearby.

What time is check-in at Real InterContinental San Salvador at Metrocentro Mall by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in costs USD 59 (subject to availability).

Is there free parking at Real InterContinental San Salvador at Metrocentro Mall by IHG?

This hotel offers free self parking.

Does Real InterContinental San Salvador at Metrocentro Mall by IHG have a pool?

Real InterContinental San Salvador at Metrocentro Mall by IHG features an outdoor pool. Guests can enjoy pool access from 6:30 AM to 10:00 PM.

Does Real InterContinental San Salvador at Metrocentro Mall by IHG have a restaurant?

Real InterContinental San Salvador at Metrocentro Mall by IHG is home to Faisca do Brasil, which features Brazilian cuisine.

Does Real InterContinental San Salvador at Metrocentro Mall by IHG have a spa?

Pamper yourself with a day at InterContinental Spa, where you can enjoy body treatments, facials, and hot stone massages.

How close is Real InterContinental San Salvador at Metrocentro Mall by IHG to downtown San Salvador?

Real InterContinental San Salvador at Metrocentro Mall by IHG is 1.6 mi away from San Salvador.

Real InterContinental San Salvador at Metrocentro Mall by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 737 out of 1006 reviews
Rating 8 - Good. 146 out of 1006 reviews
Rating 6 - Okay. 72 out of 1006 reviews
Rating 4 - Poor. 16 out of 1006 reviews
Rating 2 - Terrible. 35 out of 1006 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Ximena

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable beds, clean room
Stayed 1 night in Jan 2026

10/10 Excellent

Mario

Liked: Cleanliness, amenities, property conditions & facilities
No comparison it was a great stay
Stayed 5 nights in Jan 2026

10/10 Excellent

John

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Great restaurants! Good staff and the most comfortable beds in Lat Am!!
Stayed 1 night in Jan 2026

8/10 Good

Fred

Stayed 1 night in Jan 2026

4/10 Poor

Steve

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Our 4-night stay did not meet expectations for an InterContinental property. The staff were excellent — Oscar, Enrique (valet), and the housekeeping team were kind and helpful — but several service and maintenance issues were never resolved, and we were unable to speak with a manager. Washcloths (“facial towels”) were not properly stocked. Only one was provided for two guests, and we had to call daily to request more. Larger towels were sent instead. This should not require repeated requests at this level. The shower had virtually no cold water — temperatures ranged from extremely hot to scalding, which is a safety concern. Bathroom fixtures also showed visible rust, grime, and the in-room TV casting feature never worked. 24-hour room service was advertised but not available after 11pm. Most concerning was the front desk interaction at checkout. After using express checkout like other guests, we were stopped and told by the staff member Anaisa “didn’t know if the card would go through,” despite an existing substantial authorization. This felt unnecessary and unprofessional. Considering our total exceeded $1,200 for four nights, the experience did not reflect expected standards, and we chose to complete the rest of our trip elsewhere
Stayed 4 nights in Jan 2026

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities
Everything was perfect!
Stayed 4 nights in Jan 2026

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed my time at the hotel. It was clean, modern, and smelled amazing. The breakfast was delicious and the staff was courteous. The rooms were spacious, updated, and clean. The only reason I don't give it a 5-star review is because they only have double beds in the rooms instead of queens if you need two beds. It made sharing a bed not as comfortable as it could have been.
Stayed 3 nights in Jan 2026

2/10 Terrible

Paola

Stayed 1 night in Jan 2026

6/10 Okay

SONIA, Inglewood

Liked: Cleanliness, amenities, property conditions & facilities
Bathroom needs to renovate, towels very worn out . Bottom of the toilet stained .
Stayed 2 nights in Nov 2025

10/10 Excellent

Eugenio

Stayed 5 nights in Jan 2026

8/10 Good

juan F

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean rooms
Stayed 11 nights in Jan 2026

10/10 Excellent

Estely

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly and attentive. Rooms were very clean
Stayed 3 nights in Jan 2026

10/10 Excellent

Daysi

Stayed 3 nights in Jan 2026

10/10 Excellent

Eugenio

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jan 2026

8/10 Good

Diane

Stayed 5 nights in Dec 2025

10/10 Excellent

Alberto, MIAMI

Liked: Cleanliness, amenities, property conditions & facilities
Very nice experience. It was amazing time on vacations
Stayed 7 nights in Dec 2025

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 7 nights in Dec 2025

10/10 Excellent

Rene Gilberto, Van Nuys

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Los cuartos siempre estaban limpios, el personal de limpieza siempre muy amables, están dos señores llamados Oscar los dos en el front desk, muy amables y atentos con toda la gentes, muchas veces se nos olvida que es un trabajo que este personal esta haciendo y ellos no son los dueños del lugar, pero te tratan de la mejor manera y atención personal. Gracias a todos los que hacen posible que estos lugares te hagan sentir como en casa.
Stayed 6 nights in Dec 2025

10/10 Excellent

Lourdes

Liked: Cleanliness, amenities, property conditions & facilities
Mi experiencia en el Hotel InterContinental San Salvador fue excelente. Todo estaba impecable, las habitaciones muy limpias y cómodas, y el personal siempre súper amable y atento. La ubicación es perfecta, cerca de todo y muy conveniente para moverse por la ciudad. Sin duda, un hotel que recomiendo y al que volvería sin pensarlo.
Stayed 7 nights in Dec 2025

10/10 Excellent

Raul

Stayed 1 night in Jan 2026

10/10 Excellent

Alan, San Diego

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is centrally located,and the staff is excellent, will definitely stay there again next time we are in El Salvador.
Stayed 2 nights in Jan 2026

10/10 Excellent

Yessenia

Stayed 2 nights in Jan 2026

10/10 Excellent

Itzel Monserrat Romo

Stayed 1 night in Jan 2026

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Since I had room 302, the noise was constant people going in and out the stairs way
Stayed 14 nights in Dec 2025

4/10 Poor

Gabriel

Stayed 8 nights in Dec 2025