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Hyatt Regency Barcelona Tower

Property class: 5 and above
5-star luxury hotel near Port de Barcelona, connected to the convention center

Choose dates to view prices

Photo gallery for Hyatt Regency Barcelona Tower

Cocktail bar
Lobby
2 restaurants, lunch, dinner served; Mediterranean cuisine
Seasonal outdoor pool, sun loungers
Cocktail bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Gran Via 144, L'Hospitalet de Llobregat, 08907
  • Place, Hospital Universitario de Bellvitge
    ‪6 min walk‬
  • Place, Fira Barcelona
    ‪3 min drive‬
  • Place, Gran Via 2
    ‪4 min drive‬
  • Airport, Barcelona (BCN-Barcelona Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed, City View

Minibar, in-room safe, blackout drapes, soundproofing

Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(41 reviews)
  • City view
  • 320 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, City View

View from room

Room, 2 Twin Beds, City View

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed

View from room

Club Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds

Minibar, in-room safe, blackout drapes, soundproofing

Club Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Loft

Minibar, in-room safe, blackout drapes, soundproofing

Loft

  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

View from room

Room, 1 King Bed

9.4 out of 10
Exceptional
(68 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Regency)

View from room

Suite, 1 King Bed (Regency)

9.2 out of 10
Wonderful
(5 reviews)
  • 605 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed (Regency)

Free toiletries, hair dryer, slippers, towels

Executive Suite, 1 King Bed with Sofa bed (Regency)

10.0 out of 10
Exceptional
(2 reviews)
  • 605 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite (Regency)

Executive Suite (Regency) | Minibar, in-room safe, blackout drapes, soundproofing

Executive Suite (Regency)

9.0 out of 10
Wonderful
(2 reviews)
  • 605 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Room, 2 Twin Beds

Minibar, in-room safe, blackout drapes, soundproofing

Room, 2 Twin Beds

9.0 out of 10
Wonderful
(18 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Regency King Suite

Minibar, in-room safe, blackout drapes, soundproofing

Regency King Suite

  • Sleeps 2

View all photos for Regency Executive King Suite

Minibar, in-room safe, blackout drapes, soundproofing

Regency Executive King Suite

  • Sleeps 3

View all photos for Regency Executive Twin Suite

Minibar, in-room safe, blackout drapes, soundproofing

Regency Executive Twin Suite

  • Sleeps 3

View all photos for King Room With City View

Minibar, in-room safe, blackout drapes, soundproofing

King Room With City View

  • Sleeps 2

View all photos for Twin Room With City View

Minibar, in-room safe, blackout drapes, soundproofing

Twin Room With City View

  • Sleeps 2

View all photos for King Room

Minibar, in-room safe, blackout drapes, soundproofing

King Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2

View all photos for Twin Room With Club Access

Minibar, in-room safe, blackout drapes, soundproofing

Twin Room With Club Access

  • Sleeps 2

View all photos for King Room With Club Access

Minibar, in-room safe, blackout drapes, soundproofing

King Room With Club Access

  • Sleeps 2

View all photos for Twin Room

Minibar, in-room safe, blackout drapes, soundproofing

Twin Room

  • Sleeps 2

View all photos for Deluxe Room, 2 Twin Beds, City View

View from room

Deluxe Room, 2 Twin Beds, City View

  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed, City View (High Floor)

Minibar, in-room safe, blackout drapes, soundproofing

Executive Suite, 1 King Bed, City View (High Floor)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 603 sq ft
  • 12 bedrooms
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Multiple Beds

Minibar, in-room safe, blackout drapes, soundproofing

Family Room, Multiple Beds

8.6 out of 10
Excellent
(9 reviews)
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Loft, 1 King bed, City View

Minibar, in-room safe, blackout drapes, soundproofing

Loft, 1 King bed, City View

  • City view
  • 431 sq ft
  • 6 bedrooms
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds (Panoramic View)

Minibar, in-room safe, blackout drapes, soundproofing

Deluxe Room, 2 Twin Beds (Panoramic View)

8.0 out of 10
Very good
(5 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed (Panoramic View)

View from room

Deluxe Room, 1 King Bed (Panoramic View)

9.8 out of 10
Exceptional
(10 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds, City View

Minibar, in-room safe, blackout drapes, soundproofing

Club Room, 2 Twin Beds, City View

  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed, City View

Minibar, in-room safe, blackout drapes, soundproofing

Club Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds (Deluxe Panoramic View)

Minibar, in-room safe, blackout drapes, soundproofing

Family Room, Multiple Beds (Deluxe Panoramic View)

9.6 out of 10
Exceptional
(4 reviews)
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | Minibar, in-room safe, blackout drapes, soundproofing

Deluxe Room, 1 King Bed, City View

7.4 out of 10
Good
(3 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for High Floor Twin Room With Deluxe City View

Minibar, in-room safe, blackout drapes, soundproofing

High Floor Twin Room With Deluxe City View

  • Sleeps 2

View all photos for High Floor King Room With Deluxe City View

Minibar, in-room safe, blackout drapes, soundproofing

High Floor King Room With Deluxe City View

  • Sleeps 2

View all photos for High Floor King Room With Deluxe Panoramic View

Minibar, in-room safe, blackout drapes, soundproofing

High Floor King Room With Deluxe Panoramic View

  • Sleeps 2

View all photos for High Floor Twin Room With Deluxe Panoramic View

Minibar, in-room safe, blackout drapes, soundproofing

High Floor Twin Room With Deluxe Panoramic View

  • Sleeps 2

View all photos for High Floor Family Room With Deluxe Panoramic View

Minibar, in-room safe, blackout drapes, soundproofing

High Floor Family Room With Deluxe Panoramic View

  • Sleeps 4

View all photos for Family Room

Minibar, in-room safe, blackout drapes, soundproofing

Family Room

  • Sleeps 4

View all photos for High Floor King Room With Deluxe City View And Club Access

Minibar, in-room safe, blackout drapes, soundproofing

High Floor King Room With Deluxe City View And Club Access

  • Sleeps 2

View all photos for High Floor Twin Room With Deluxe City View And Club Access

Minibar, in-room safe, blackout drapes, soundproofing

High Floor Twin Room With Deluxe City View And Club Access

  • Sleeps 2

View all photos for High Floor Regency Executive King Suite With Deluxe City View

Minibar, in-room safe, blackout drapes, soundproofing

High Floor Regency Executive King Suite With Deluxe City View

  • Sleeps 3

View all photos for Loft City View

Minibar, in-room safe, blackout drapes, soundproofing

Loft City View

  • Sleeps 2

View all photos for Loft Panoramic Views

Minibar, in-room safe, blackout drapes, soundproofing

Loft Panoramic Views

  • Sleeps 2

About the neighborhood

L'Hospitalet de Llobregat

Bellvitge stay.Your stay at this Bellvitge hotel places you within 2 miles (3 km) of Fira Barcelona and Gran Via 2. Port de Barcelona and RCDE Stadium are also within 3 miles (5 km).

What's nearby

  • Hospital Universitario de Bellvitge - 6 min walk - 0.4 miles
  • Fira Barcelona - 3 min drive - 1.6 miles
  • Gran Via 2 - 4 min drive - 1.8 miles
  • La Rambla - 11 min drive - 5.0 miles
  • Sagrada Familia - 15 min drive - 6.8 miles

Getting around

  • Bellvitge Hospital Station - 5 min walk
  • Barcelona Bellvitge Station - 17 min walk
  • Barcelona El Prat Airport (BCN) - 9 min drive

Restaurants

  • ‪Da Fu Hao - ‬12 min walk
  • ‪Azimut Restaurant - ‬1 min walk
  • ‪Skyfall Cocktail Club - ‬1 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Gol A Gol - ‬14 min walk

About this property

Hyatt Regency Barcelona Tower

5-star luxury hotel near Port de Barcelona, connected to the convention center
Hyatt Regency Barcelona Tower offers its guests a 24-hour fitness center and a seasonal outdoor pool. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 53820 square feet (5000 square meters) and includes a conference center. A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Hyatt Regency Barcelona Tower. Parking is available for a fee.

This 5-star L'Hospitalet de Llobregat hotel is smoke free.

  • 280 guestrooms or units
  • 29 levels
  • 2 dining venues
  • Meeting rooms
  • 53820 sq ft of conference space
  • 5000 sq m of conference space
  • Built in 2006
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Hyatt Regency Barcelona Tower offers 280 accommodations with minibars and safes. Smart televisions come with satellite channels.

Bathrooms include slippers, complimentary toiletries, and hair dryers. This L'Hospitalet de Llobregat hotel provides complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Lobby sitting area
Barcelona Airport Hotel
El Prat de Llobregat
  • Pool
  • Free airport shuttle
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 5,098 reviews
$154 nightly
The price is $174
Apr 28 - Apr 29
Total with taxes and fees
Barcelona Airport Hotel

Property amenities

Family friendly

  • Fenced pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 25 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Doorbell and phone notification
  • Elevator (35 inch wide door)
  • Lever door handles
  • Stair-free path to entrance
  • Visual doorbell notification
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Smart TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property is located in the city's Low Emission Zone; only low-emission vehicles are permitted to enter. Guests with non-Spanish license plates must register their vehicle with the city in advance.
Guests have access to the spa at a nearby partner property, located 150 meters away.

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.95 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Self parking fee: EUR 25 per day
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Access to the spa facility is available by reservation only. Guests are required to reserve a time slot at the front desk.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open May 02 and close October 31.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Hyatt Regency Barcelona Tower Hotel
Hesperia Barcelona Tower Hyatt Affiliated Hotel
Hyatt Regency Barcelona Tower L'Hospitalet de Llobregat
Hyatt Regency Barcelona Tower Hotel L'Hospitalet de Llobregat

Frequently asked questions

How close is Hyatt Regency Barcelona Tower to the airport?

Hyatt Regency Barcelona Tower is 5.1 mi (9-min drive) away from the Barcelona El Prat Airport (BCN) airport, the closest popular airport to the property.

How much does it cost to stay at Hyatt Regency Barcelona Tower?

As of Apr 14, 2026, prices found for a 1-night stay for 2 adults at Hyatt Regency Barcelona Tower on Apr 30, 2026 start from $186, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hyatt Regency Barcelona Tower have an airport shuttle?

Airport shuttle services are not available at Hyatt Regency Barcelona Tower.

How close is Hyatt Regency Barcelona Tower to the beach?

This hotel is 7.8 mi (23-min drive) from Barceloneta Beach and 8.7 mi (15-min drive) from Castelldefels Beach. Don't forget your sunscreen!

Does Hyatt Regency Barcelona Tower offer free breakfast?

Free breakfast isn’t provided at Hyatt Regency Barcelona Tower, but buffet breakfast is offered for a fee of EUR 25 per person. It's available on weekdays from 7:00 AM to 10:30 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Hyatt Regency Barcelona Tower?

No, there is no casino at this hotel, but Casino Barcelona (13-min drive) is nearby.

What time is check-in at Hyatt Regency Barcelona Tower?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Hyatt Regency Barcelona Tower?

Free parking is not available at this hotel. Self parking is available for EUR 25 per day.

Does Hyatt Regency Barcelona Tower have a pool?

Hyatt Regency Barcelona Tower features a seasonal outdoor pool.

Does Hyatt Regency Barcelona Tower have a restaurant?

Yes, there are 2 restaurants on site.

Does Hyatt Regency Barcelona Tower have a spa?

There are no spa services available at this hotel.

How close is Hyatt Regency Barcelona Tower to downtown L'Hospitalet de Llobregat?

Hyatt Regency Barcelona Tower is 1.5 mi away from L'Hospitalet de Llobregat.

Hyatt Regency Barcelona Tower Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 711 out of 1052 reviews
Rating 8 - Good. 189 out of 1052 reviews
Rating 6 - Okay. 82 out of 1052 reviews
Rating 4 - Poor. 32 out of 1052 reviews
Rating 2 - Terrible. 38 out of 1052 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Phillipp

Business traveler
Liked: Cleanliness, staff & service, amenities
This is how hotels should be run! Top to bottom, this hotel nailed it. Rooms are immaculate, staff is so friendly and helpful, the food is incredible and the breakfast buffet is to die for. I'll be back!
Stayed 1 night in Jan 2026

10/10 Excellent

Mark

Stayed 2 nights in Jan 2026

10/10 Excellent

Mary Sin Wah

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 1 night in Jan 2026

10/10 Excellent

Marilyn

Liked: Cleanliness, amenities, property conditions & facilities
I stayed on the 21st floor. The room had a huge window with an amazing view of the city that went on for miles. Everything was well maintained and comfortable. The lobby was beautiful and striking with a giant flat screen TV. The breakfast was expansive and delicious, with excellent, friendly service. The nice & highly competent service extended to front desk staff as well. I’d recommend this hotel to anybody. Great place!
Stayed 1 night in Jan 2026

10/10 Excellent

Keith

Liked: Cleanliness, property conditions & facilities
Super nice and very hospitable
Stayed 4 nights in Dec 2025

10/10 Excellent

Zoila Victoria, Miami

Liked: Cleanliness, amenities
Great hotel
Stayed 6 nights in Dec 2025

4/10 Poor

Melissa

Traveled with group
Liked: Staff & service
The bathroom was a little too modern and the shower floor was slippery. The bathroom lighting was odd. It was NYE but even from the 10th floor we could hear the vibrations from the music all the way until dawn.
Stayed 1 night in Dec 2025

10/10 Excellent

Zhemin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staffs are nice.
Stayed 1 night in Dec 2025

10/10 Excellent

Hunter

Business traveler
Liked: Cleanliness, property conditions & facilities
Very beautiful bathroom! Lovely staff!
Stayed 2 nights in Dec 2025

10/10 Excellent

luxmykanthan jeevaraja

Traveled with family
Liked: Property conditions & facilities
All good
Stayed 3 nights in Dec 2025

10/10 Excellent

EUGENE

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel with courteous, excellent staff.
Stayed 1 night in Dec 2025

8/10 Good

Natalie Victoria, Harpenden

Liked: Cleanliness, property conditions & facilities
Room was clean and tidy! Hotel staff were pleasant! Restocking the room, staff did not replace face cloths once used. Would be nice if staff could advise of local facilities on arrival.
Stayed 3 nights in Dec 2025

8/10 Good

Megan

Liked: Cleanliness, amenities
Rooms were clean, staff was friendly and helpful. The room was super hot when we arrived but they sent up maintenance and it was fixed straight away.
Stayed 1 night in Dec 2025

8/10 Good

Jacques

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel / so so location
Stayed 1 night in Aug 2025

10/10 Excellent

Krishnan

Stayed 2 nights in Dec 2025

8/10 Good

Josefina

Stayed 1 night in Dec 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
great stay but corporate feel. Rooms excellent with modern massage shower fixtures
Stayed 2 nights in Nov 2025

10/10 Excellent

Mohamed, Al Luqta

Great
Stayed 1 night in Dec 2025

6/10 Okay

Wendy

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Staff were amazing. Hotel wad kept clean. However they advertised this hotel having a skyfall. I booked this place on my Europe tour around this hotel for 5 days. Finish with a big bang i called it. I allocated most of my budget to this place because of the skyfall. When i got to the hotel, they had a big board stating the hours of operation 6PM- 2 AM (some days) . My first night, i got to the hotel around 12-1 AM. Second night, got ready and pregamed before we head to skyfall. Come to find out they had a private event. The skyfall was closed to even hotel guests. We were in no shape to got out. We stayed home. Third day i asked the front desk. She reassured me that the skyfall was going to be opened. Went on a tour came. Back late got dressed, press to go up. I couldn’t reach. Went to front desk. They told me they had a private event. I was livid. The next morning i demanded to speak with the manager. He finally explained to me that skyfall was not part of the hotel. I rebuttal because they advertised the hotel and skyfall being one. They kindly sent to the room. They made sure that the skyfall was opened. My partner was over it at this point. But i made my way up that night just to be bullied by the skyfall manager letting me know that i was not supposed to be there. Despite the effort of the bartender, i quickly made my way back to my room in tears. The hotel was as much as any hotel in the city closer to all the attractions. But i chose this hotel only bc of the skyfall
Stayed 5 nights in Dec 2025

2/10 Terrible

Jacob

Traveled with partner, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We booked two rooms last minute for a flight in the morning. The stay was fine, a nice hotel near the airport. However unfortunately the bathroom flooded in one of the rooms the next morning because of a clogged drain. We had already checked out so my elderly mother had to complete getting ready in the lobby bathroom. The staff were not helpful, only bringing an extra towel to the room for what purpose I do not know. At checkout I was told that management would contact me for a resolution.. however they never did. Unfortunate for a Hyatt hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Jean

Liked: Cleanliness, amenities, property conditions & facilities
Everything is great! The hotel is exceptionally clean and fancy. Staff is super helpful and friendly.
Stayed 4 nights in Nov 2025

2/10 Terrible

MAGDALENE

Stayed 2 nights in Nov 2025

10/10 Excellent

Jennifer

Liked: Cleanliness
Stayed 1 night in Dec 2025

10/10 Excellent

rui

Stayed 2 nights in Nov 2025

10/10 Excellent

Amani

Liked: Cleanliness, staff & service, amenities
Room was so clean and big enough to enjoy your accommodation The reception employees were very friendly and helpful
Stayed 1 night in Nov 2025