See all properties

Hotel Las Colinas

3.0 star property
Family-friendly 3-star hotel near Kalambu Hot Springs

Choose dates to view prices

Photo gallery for Hotel Las Colinas

Terrace/patio
24-cm TV with cable channels
1 bedroom, individually decorated, individually furnished
Terrace/patio
City view

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Pet friendly
  • Room service
  • Kitchen

Explore the area

Map
50M Sur Del Parque Central, 468 Street, between Rte 142 AVE 325, La Fortuna, Alajuela, 21007
  • Arenal Volcano
  • Baldi Hot Springs
    ‪6 min drive‬
  • La Fortuna Waterfall
    ‪11 min drive‬
  • La Fortuna (FON-Arenal)
    ‪5 min drive‬

Room options

View all photos for Triple Room with Terrace

Triple Room with Terrace | 1 bedroom, individually decorated, individually furnished

Triple Room with Terrace

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Balcony Family Room

1 bedroom, individually decorated, individually furnished

Balcony Family Room

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite with Balcony

Junior Suite with Balcony | 1 bedroom, individually decorated, individually furnished

Junior Suite with Balcony

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

1 bedroom, individually decorated, individually furnished

Family Room

  • 215 sq ft
  • Sleeps 5
  • 1 Double Bed, 1 Twin Bed and 1 Twin Bunk Bed

View all photos for Honeymoon Double Room

Honeymoon Double Room | 1 bedroom, individually decorated, individually furnished

Honeymoon Double Room

  • 645 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Bed in Shared Female Dormitory

1 bedroom, individually decorated, individually furnished

Bed in Shared Female Dormitory

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double with Balcony

Standard Double with Balcony | 1 bedroom, individually decorated, individually furnished

Standard Double with Balcony

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Bed in Shared Mixed Dormitory

Bed in Shared Mixed Dormitory | 1 bedroom, individually decorated, individually furnished

Bed in Shared Mixed Dormitory

9.0 out of 10
Wonderful
(2 reviews)
  • 431 sq ft
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Family Room with Private Bathroom

Family Room with Private Bathroom | 1 bedroom, individually decorated, individually furnished

Family Room with Private Bathroom

  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room with Balcony

1 bedroom, individually decorated, individually furnished

Family Room with Balcony

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Standard Room

Standard Room | 1 bedroom, individually decorated, individually furnished

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 Twin Bed and 1 Double Bed

View all photos for Small Double Room

Small Double Room | 1 bedroom, individually decorated, individually furnished

Small Double Room

  • 53 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Family Room

Standard Family Room | 1 bedroom, individually decorated, individually furnished

Standard Family Room

  • 376 sq ft
  • Sleeps 6
  • 1 Double Bed, 1 Twin Bed and 1 Double Bunk Bed

View all photos for Standard Double Room with Balcony

Standard Double Room with Balcony | 1 bedroom, individually decorated, individually furnished

Standard Double Room with Balcony

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room with Terrace

Family Room with Terrace | 1 bedroom, individually decorated, individually furnished

Family Room with Terrace

  • 215 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Room Standard

1 bedroom, individually decorated, individually furnished

Room Standard

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Suite Junior

1 bedroom, individually decorated, individually furnished

Suite Junior

  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard

1 bedroom, individually decorated, individually furnished

Room Standard

  • Sleeps 6
  • 4 Twin Beds and 1 Double Bed

View all photos for Room Standard

1 bedroom, individually decorated, individually furnished

Room Standard

  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Room Standard

1 bedroom, individually decorated, individually furnished

Room Standard

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Room Standard

1 bedroom, individually decorated, individually furnished

Room Standard

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Room Standard

1 bedroom, individually decorated, individually furnished

Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

1 bedroom, individually decorated, individually furnished

Room Standard

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Room Standard

1 bedroom, individually decorated, individually furnished

Room Standard

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite Junior with Volcano View

1 bedroom, individually decorated, individually furnished

Suite Junior with Volcano View

  • Sleeps 2
  • 1 King Bed

About the neighborhood

La Fortuna

Heart of La Fortuna.Within 6 miles (10 km) of this La Fortuna hotel, you'll find Baldi Hot Springs and Kalambu Hot Springs. La Fortuna Waterfall and Los Lagos Hot Springs are also within 6 miles (10 km).

What's nearby

  • Baldi Hot Springs - 6 min drive - 3.5 miles
  • Kalambu Hot Springs - 6 min drive - 3.5 miles
  • Los Lagos Hot Springs - 7 min drive - 4.2 miles
  • La Fortuna Waterfall - 11 min drive - 3.9 miles
  • Tabacon Hot Springs - 16 min drive - 9.4 miles

Getting around

  • La Fortuna (FON-Arenal) - 4 min drive

Restaurants

  • ‪Chocolate Fusión - ‬3 min walk
  • ‪La Vid Steakhouse & Pizza - ‬5 min walk
  • ‪Rain Forest Café - ‬4 min walk
  • ‪Soda La Hormiga - ‬6 min walk
  • ‪La Fonda 506 - ‬5 min walk

About this property

Hotel Las Colinas

Family-friendly 3-star hotel near Kalambu Hot Springs
Hotel Las Colinas offers its guests a full-service spa. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Spa services, a terrace, and multilingual staff are also featured at the family-friendly Hotel Las Colinas. An airport shuttle (available on request) and a beach shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

This 3-star La Fortuna hotel is smoke free.

  • 1 building
  • 26 guestrooms or units
  • 3 levels
  • Built in 2010
  • Deli
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Computer for guest use
  • Television in lobby
  • Onsite shopping
  • No smoking on site
  • Microwave in a common area
  • Refrigerator in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hotel Las Colinas offers 26 air-conditioned accommodations, which are accessible via exterior corridors and feature shared/communal kitchens and complimentary toiletries. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers with rainfall showerheads.

This La Fortuna hotel provides complimentary wireless Internet access. Televisions come with cable channels. In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

Las Colinas Spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. There are 6 hot springs open between 10:00 AM and 10:00 PM.

Languages

English, Italian, Spanish

Similar properties

Exterior

Hotel Magic Mountain SPA & Conference center

  • Pool
  • Hot Tub
  • Breakfast included
  • Spa
4.3 out of 5, Excellent, 1,004 reviews
$134 nightly
The price is $151
Jul 13 - Jul 14
Total includes taxes and fees
Hotel Magic Mountain SPA & Conference center

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 7:00 PM at scheduled times and on request
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: CRC 6,000 for adults and CRC 4,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 6 hot springs
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Shopping
  • TV in common areas
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 24-cm HDTV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Cleaning supplies
  • Freezer
  • Limited room service
  • Microwave
  • Paper towels
  • Refrigerator
  • Shared kitchen access

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: CRC 15
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CRC 15000
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 2:00 AM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: CRC 5000 per pet, per night, plus a deposit of CRC 2000 per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pet-sitting services are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CRC 6000 for adults and CRC 4000 for children
  • Airport shuttle fee: CRC 170 per vehicle
  • Pet deposit: CRC 2000 per night
  • Pet fee: CRC 5000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: CRC 15 (subject to availability)
  • Late check-out fee: CRC 15000 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, window guards, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, cash, and mobile payments. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, window guards, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Hot springs access available from 10:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Las Colinas Fortuna
Las Colinas Fortuna
Hotel Las Colinas La Fortuna
Hotel Las Colinas
Las Colinas La Fortuna
Hotel Las Colinas Costa Rica/Arenal Volcano National Park
Hotel Las Colinas Hotel
Hotel Las Colinas La Fortuna
Hotel Las Colinas Hotel La Fortuna

Frequently asked questions

How close is Hotel Las Colinas to the airport?

Hotel Las Colinas is 1.1 mi (4-min drive) away from the La Fortuna (FON-Arenal) airport, the closest popular airport to the property.

Does Hotel Las Colinas have an airport shuttle?

Hotel Las Colinas offers an airport shuttle from 7:00 AM to 7:00 PM, at scheduled times, for a charge of CRC 170 per vehicle.

Does Hotel Las Colinas offer free breakfast?

Free breakfast isn’t provided at Hotel Las Colinas, but cooked-to-order breakfast is offered for a fee of CRC 6000 for adults and CRC 4000 for children. It's available every day from 7:00 AM to 9:30 AM.

Is there a casino at Hotel Las Colinas?

No, there is no casino at this hotel.

What time is check-in at Hotel Las Colinas?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Early check-in costs CRC 15 (subject to availability).

Is there free parking at Hotel Las Colinas?

This hotel offers free self parking.

Does Hotel Las Colinas have a pool?

Hotel Las Colinas does not have a pool.

Does Hotel Las Colinas have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Las Colinas have a spa?

Pamper yourself with a day at Las Colinas Spa, where you can enjoy body wraps, aromatherapy, and Swedish massages.

How close is Hotel Las Colinas to downtown La Fortuna?

Hotel Las Colinas is 0.2 mi away from La Fortuna.

Hotel Las Colinas Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 98 out of 271 reviews
Rating 8 - Good. 88 out of 271 reviews
Rating 6 - Okay. 56 out of 271 reviews
Rating 4 - Poor. 13 out of 271 reviews
Rating 2 - Terrible. 16 out of 271 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Julia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute, centrally located place with good view of Ar

Staff was very helpful and nice. The only thing we didnt like was the safe didn't work. The food was delicious and you got a 5% discount if you ate there. Our breakfast was included. We had an early tour one day and they made us our breakfast early even though they didn't open yet. They do ask that you not flush toilet paper.
Stayed 3 nights in Mar 2025

10/10 Excellent

KRISTI

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good location. Rooms were as expected. Cute little place.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Monica

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time in Costa Rica and we decided to book this hotel last minute and it was one of the best decisions we made, it was a nice small cozy hotel, the people here were nothing but amazing, they were all very nice and caring. I have no regrets about booking this hotel and if I was to go back to Costa Rica I would stay here again!!! Thank you to everyone that works here and specially the people in the restaurant you guys are all amazing! PURA VIDA!
Stayed 7 nights in Jan 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a simple hotel in the central location of La Fortuna with a lot of shops and restaurants nearby. Staff is very friendly and accommodating.
Stayed 2 nights in Jan 2025

10/10 Excellent

michael

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Great breakfast, included. Ashley was so friendly, she made us feel like family.
Stayed 3 nights in Jan 2025

8/10 Good

Craig

Stayed 1 night in Jan 2025

8/10 Good

Veronic

Traveled with family
Nice place in front Arenal! We loved it!
Stayed 1 night in Dec 2024

10/10 Excellent

Matthew, Flat Rock

Traveled with family
Liked: Cleanliness, staff & service, amenities
I think most importantly the staff was super friendly and accommodating. They always strived to help with anything you needed whether it was food, reservations, the spa, etc. everything was great and in a great location. Thank you for helping to make our vacation great!
Stayed 2 nights in Dec 2024

10/10 Excellent

Balaji

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walk to all the restaurants. Good views. Value for the money.
Stayed 3 nights in Nov 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Such a nice hotel with amazing views! This is the second time in many years I’ve stayed here and I can still say it’s a great hotel for the price. Also super convenient to get around la fortuna without needing taxis. Highly recommend!
Stayed 2 nights in Nov 2024

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Elvis

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent costumer service, delicious breakfast!
Stayed 2 nights in May 2024

6/10 Okay

Srikanth

Traveled with family
Liked: Cleanliness, staff & service
Good location. Walkable for food and town center. But rooms are tiny and can use updates.
Stayed 2 nights in May 2024

10/10 Excellent

Carey

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay and will definitely return to this hotel when we are back in La Fortuna. It is in the center of town with lots of good restaurant option nearby. There is a great open patio to hang out in and the restaurant connected to the hotel is great.
Stayed 3 nights in Apr 2024

10/10 Excellent

Tanner

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our one night stay. The room was clean and quaint. The atmosphere was enjoyable. It was nice to have a secured place to park. The staff were helpful and with our stay we received a simple, yet sufficient breakfast. It was a fabulous location in walking distance to shopping, drinks, and food.
Stayed 1 night in Mar 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 2 nights in Mar 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service
If you are looking for a five-star hotel with all the amenities, this is not your hotel. But if you are looking for a quaint, well-run hotel that is in the heart that all La Fortuna and the surrounding area has to offer, this is a great experience. I say "experience" instead of "property" because Los Colina's is more than the sum of it's parts. THE GOOD: Great service; perfect location; and a laid-back vibe that is reminiscent of the 60's. You are close to all the area has to offer. There are three floors; the second is a primarly open viewing platform outfitted with tables, chairs, sofas, places to play cards or chess, and a view of the volcano that only a helicopter ride could provide. The other guests were friendly, adding to the vibe. If I was in my 20's or 30's, OR an aging European "Hippie," I would never want to leave. THE NOT SO GOOD: If you are looking for amenities that have become standard in most hotels, some are missing here. It is a three-story hotel, and there is no elevator (the front clerk carried my heavy luggage up the stairs); I was in suite 311, with air conditioning - most rooms have fans for cooling. And my bathroom, although spotlessly clean, looked like it needed to be refurbished for a few decades. Everything worked, it was just old. Summary: If you are looking for the Ritz, or even a Holiday Inn, this ain't it. But if you wish to blend in with the post-60's crowed, and be surrounded with very friendly guests and excellent staff, come here.
Stayed 2 nights in Feb 2024

6/10 Okay

George

Traveled with partner
Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024

10/10 Excellent

Nick

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendy staff
Stayed 1 night in Feb 2024

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely family owned property in the heart of la Fortuna. Staff were lovely and the hotel as described.
Stayed 3 nights in Feb 2024

8/10 Good

Israel

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024

10/10 Excellent

Juan R

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo Traveling

My stay at the Las Colinas hotel was very comfortable and safe. I stayed 4 nights and found the staff to be very friendly and helpful. Any questions or special requests I had they did whatever they could to support me. The restaurant was very accommodating to my gluten allergy, which was a great relief. The street noise is quite loud during the day but gets quiet around 10 pm. Common areas were being upgraded while I was there, which was nice to see the investment in the property. I would stay again, the location was great to see the highlights of La Fortuna!
Stayed 4 nights in Dec 2023

2/10 Terrible

maggie

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property location is excellent and the upper common area is a gem, but a little noisy at night. Staff are very friendly and courteous. Room 28 is clean but smelled overwhelmingly of mildew that dampen our stay. We didn’t ask to change room since the lower common area smelled a little musty also. So we thought all rooms must be about the same.
Stayed 3 nights in Jan 2024