Times Square Service Suites

3.5 star property
3.5-star family-friendly hotel near Berjaya Times Square, connected to a shopping center

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Photo gallery for Times Square Service Suites

View from room
Business center
Bar (on property)
Garden
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Breakfast available
  • Spa
  • Room service
  • Pool
  • Housekeeping

Explore the area

View in a map
No.1 Jalan Imbi, Berjaya Times Square Suite, East Tower., Kuala Lumpur, 55100
  • Berjaya Times Square
    ‪1 min walk‬
  • Pavilion Kuala Lumpur
    ‪10 min walk‬
  • Petronas Twin Towers
    ‪3 min drive‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪49 min drive‬

Room options

Family Suite, 2 Bedrooms, 2 Bathrooms, City View

  • 1070 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 King Bed and 3 Twin Beds

Premier Studio Suite

  • 550 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Suite

  • 666 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Deluxe Suite

  • 668 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

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About the neighborhood

Kuala Lumpur

City center stay.A stay at this Imbi hotel places you steps from Berjaya Times Square and within a 10-minute walk of Jalan Alor. Pavilion Kuala Lumpur and KLCC Park are also within 2 miles (3 km).

What's nearby

  • Berjaya Times Square - 1 min walk - 0.0 miles
  • Jalan Alor - 5 min walk - 0.3 miles
  • Pavilion Kuala Lumpur - 10 min walk - 0.6 miles
  • Petronas Twin Towers - 3 min drive - 1.5 miles
  • KLCC Park - 3 min drive - 1.2 miles

Getting around

  • Imbi Station - 1 min walk
  • Kuala Lumpur Pasar Seni Station - 3 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 35 min drive

Restaurants

  • ‪Starbucks Reserve Bar - ‬1 min walk
  • ‪Subway - ‬1 min walk
  • ‪Ayam Penyet Express - ‬1 min walk
  • ‪LIANG Sandwich Bar (粮全其美) - ‬1 min walk
  • ‪Vivo American Pizza & Panini - ‬1 min walk

About this property

Times Square Service Suites

3.5-star family-friendly hotel near Berjaya Times Square, connected to a shopping center
Times Square Service Suites offers its guests a full-service spa, 3 outdoor swimming pools, an indoor tennis court, and a sauna. There's a restaurant on site, along with 4 coffee shops/cafes. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

Business amenities include a 24-hour business center and 4 meeting rooms. A children's pool, a fitness center, and spa services are also featured at the family-friendly Times Square Service Suites. You'll have access to the outdoor pool at a partner property. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Kuala Lumpur hotel.

  • 20 guestrooms or units
  • 45 levels
  • 2 buildings
  • 4 coffee shops
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Times Square Service Suites offers 20 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and DVD players. Accommodations offer separate sitting areas. Beds feature premium bedding. Accommodations at this 3.5-star hotel have kitchenettes with full-sized refrigerators/freezers, microwaves, separate dining areas, and dishwashers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Kuala Lumpur hotel provides complimentary wireless Internet access. LED televisions come with cable channels. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Vita Spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Thai massages, and facials. The spa is open daily.

Languages

English, Malay

Similar properties

Property amenities

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Living room
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Self parking on site (MYR 15 per day)
  • Valet parking on site (MYR 12 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MYR 65 for adults and MYR 37 for children
  • 4 coffee shops/cafes
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • 3 outdoor pools
  • Basketball
  • Children's club
  • Children's pool
  • Designer stores
  • Full-service spa
  • Gym
  • Indoor tennis court
  • Library
  • Outdoor pool (guest access)
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping mall
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • DVD player
  • LED TV with cable channels

Bedroom

  • Extra futon (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Dishwasher
  • Electric kettle
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Fireplace
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Host will greet you

Pets

  • Pets and service animals are not allowed at Times Square Service Suites

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 75.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 200.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 65.00 for adults and MYR 37 for children
  • Self parking fee: MYR 15.00 per day
  • Valet parking fee: MYR 12.00 per day
  • In-room safe fee: MYR 20 per day
  • Rollaway bed fee: MYR 75.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. The property is professionally cleaned.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Times Square Service Suites Apartment Kuala Lumpur
Times Square Service Suites Apartment
Times Square Service Suites Kuala Lumpur
Times Square Service Suites
Times Square Service Suites K
Times Square Service Suites
Times Square Service Suites Hotel
Times Square Service Suites Kuala Lumpur
Times Square Service Suites Hotel Kuala Lumpur

Frequently asked questions

How close is Times Square Service Suites to the airport?

Times Square Service Suites is 16.8 mi (35-min drive) away from the Subang (SZB-Sultan Abdul Aziz Shah) airport, the closest popular airport to the property.

Does Times Square Service Suites have an airport shuttle?

Airport shuttle services are not available at Times Square Service Suites.

Does Times Square Service Suites offer free breakfast?

Free breakfast isn’t provided at Times Square Service Suites, but buffet breakfast is offered for a fee of MYR 65.00 for adults and MYR 37 for children. It's available every day from 7 AM to 11 AM.

Is there a casino at Times Square Service Suites?

No, there is no casino at this hotel.

What time is check-in at Times Square Service Suites?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Times Square Service Suites?

Free parking is not available at this hotel. Self parking is available for MYR 15.00 per day, and valet parking for MYR 12.00 per day.

Does Times Square Service Suites have a pool?

Times Square Service Suites features 3 outdoor pools and a children's pool. Guests can enjoy pool access from 7:00 AM to 10:00 PM.

Does Times Square Service Suites have a restaurant?

Times Square Service Suites is home to Big Apple, which features local and international cuisine.

Does Times Square Service Suites have a spa?

Pamper yourself with a day at Vita Spa, where you can enjoy body wraps, facials, and deep-tissue massages.

How close is Times Square Service Suites to downtown Kuala Lumpur?

Times Square Service Suites is 1.6 mi away from Kuala Lumpur.

Times Square Service Suites Reviews

Reviews

6.8
Rating 10 - Excellent. 28 out of 104 reviews
Rating 8 - Good. 25 out of 104 reviews
Rating 6 - Okay. 17 out of 104 reviews
Rating 4 - Poor. 21 out of 104 reviews
Rating 2 - Terrible. 13 out of 104 reviews

6.6/10

Cleanliness

6.6/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

Abdur

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👌👍 Trust me this Excellent hotel and Location. Next visit with my family.
Stayed 7 nights in Mar 2025

8/10 Good

Lynette

Traveled with family
Liked: Staff & service
Riyad and boss were v considerate and provided for all our needs.
Stayed 5 nights in Sep 2024

10/10 Excellent

Bonsung

Stayed 2 nights in Mar 2024

2/10 Terrible

Darren

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away !!!!!!

When we arrived there was no reception, just a few guys standing around and a security guard. One man approached me and said he wanted to see my booking, ons seen he made a call to another person who came to see me in the lobby , we were then asked to pay 100 myr, but it had to be cash , we were then taken to our room which was nothing like what you see on hotel.com , the room was dirty and sparse , we took the decision to leave as we could not stay there , it did not feel safe, we then got our 100 myr back ant went to another hotel after just 1 hr , so my advice would be to keep away and find something better.
The beds
The sofa with stained
Dirty bathroom
Dirty hallway
Stayed 1 night in Jan 2024

4/10 Poor

AHMED

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst service of my entire in the past 10 yrs of traveling. Couldn’t find the reception and we have to call the property. Just a random man arrive and gave a key. After that we haven’t seen him.
Stayed 6 nights in Jan 2024

10/10 Excellent

Nilesh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Berjaya Times Square Suite

My stay at Berjaya Times Square Suites was truly delightful. The spacious and well-appointed suites offered a comfortable retreat in the heart of Kuala Lumpur. The hotel's central location made exploring the city a breeze, with shopping and dining options right at my doorstep. The staff's hospitality was exceptional, ensuring a pleasant and memorable experience. I particularly enjoyed the panoramic views from my suite, adding to the overall charm of the stay. A perfect choice for both business and leisure travelers seeking convenience and comfort in this vibrant city.
Stayed 5 nights in Dec 2023

4/10 Poor

Aram

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Too old and damaged for comfort

Amenities over 20 years old and lots of small faults spoil the overall experience. For example, the toilet seats are cracked and pinch your butt every time. Another is the broken shower hose that sprays water everywhere and wets everything. So much more issues like stained bed linens, mouldy chairs and water damaged floors. The only good thing was the view. Please renovate the hotel. Then there’s this old musky smell from the mattress.
Stayed 1 night in Dec 2023

8/10 Good

Kit Fun

Stayed 1 night in Nov 2023

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

4/10 Poor

Boon Chai

Stayed 2 nights in Oct 2023

2/10 Terrible

adzeim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

disaster

dirty,scary,not an official berjaya time square room,just the same building,door is very scary as someone just broke in,air condition smells and hot,super dirty, not and official berjaya time square room,need to meet agent to get key,not from official counter,please get official berjaya time square from receptionist,not from agent,bad and scary experience,for check out need wait half hour to send key
Stayed 1 night in Jul 2022

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed..

Dirty and the facilities is all broken. The best part is, you cant even lock the main door.
Stayed 1 night in Sep 2021

2/10 Terrible

NORSHAHILA BINTI ABDUL

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was worst. All the things in the room need to change new one. Please take an action
Stayed 1 night in Sep 2021

2/10 Terrible

Zaid

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2021

4/10 Poor

Verified traveler

Business traveler, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Found used and unfolded towels in the closet and toilet when we checked in so not sure whether sanitization measures are taken.
Stayed 2 nights in May 2021

6/10 Okay

Safwan

Traveled with family
Liked: Staff & service
Stayed 1 night in Jan 2021

10/10 Excellent

Arifin

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2020

8/10 Good

Wirdawati

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

6/10 Okay

Kok Liong

Liked: Cleanliness
Faclities & amendities is a bit old.
Stayed 2 nights in Jan 2020

10/10 Excellent

Azua

Stayed 1 night in Nov 2019

8/10 Good

Anna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great services offered.

Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveler

Stayed 1 night in Aug 2019

8/10 Good

Audrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean & comfortable

Clean, comfortable, room is big
Stayed 2 nights in Jun 2019

2/10 Terrible

yak

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Proximity and easy access to public transport

Due to its proximity to popular shopping (Berjaya Times Square, Bukit Bintang area) and eateries (Jalan ah loy, Imbi) and easy access to public transport (monorail, Lrt, Mrt), it is an ideal place to stay.
Stayed 3 nights in Jul 2019