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Sunbow Suites

4.0 star property
4-star family-friendly hotel near Berjaya Times Square, connected to a rail/subway station

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Photo gallery for Sunbow Suites

Signature Suite, 2 Bedrooms, Tower | Premium bedding, pillowtop beds, minibar, laptop workspace
Deluxe Suite, Tower | View from room
Hallway
Premium bedding, pillowtop beds, minibar, laptop workspace
Signature Suite, 2 Bedrooms, Tower | Premium bedding, pillowtop beds, minibar, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Pool
  • Parking available
  • Kitchen
  • Housekeeping

Explore the area

Map
1 Jalan Imbi, Berjaya Times Square, Kuala Lumpur, 55100
  • Berjaya Times Square
    ‪1 min walk‬
  • Pavilion Kuala Lumpur
    ‪10 min walk‬
  • Petronas Twin Towers
    ‪3 min drive‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪49 min drive‬

Room options

View all photos for Deluxe Suite, Tower

Deluxe Suite, Tower | Premium bedding, pillowtop beds, minibar, laptop workspace

Deluxe Suite, Tower

  • 603 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, City View, Tower

Family Suite, City View, Tower | Premium bedding, pillowtop beds, minibar, laptop workspace

Family Suite, City View, Tower

  • 699 sq ft
  • City view
  • Sleeps 8
  • 2 Large Twin Beds and 1 King Bed

View all photos for Signature Suite, 2 Bedrooms, Tower

Signature Suite, 2 Bedrooms, Tower | Premium bedding, pillowtop beds, minibar, laptop workspace

Signature Suite, 2 Bedrooms, Tower

  • 1098 sq ft
  • City view
  • Sleeps 10
  • 2 King Beds

View all photos for Premier Suite, Tower

Premier Suite, Tower | Premium bedding, pillowtop beds, minibar, laptop workspace

Premier Suite, Tower

  • 645 sq ft
  • City view
  • Sleeps 8
  • 2 King Beds

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About the neighborhood

Kuala Lumpur

Heart of Kuala Lumpur.A stay at this Bukit Bintang hotel places you steps from Berjaya Times Square and within a 10-minute walk of Jalan Alor. Also, Pavilion Kuala Lumpur is within half a mile (1 km) and KLCC Park is within 2 miles (3 km).

What's nearby

  • Berjaya Times Square - 1 min walk - 0.0 miles
  • Jalan Alor - 5 min walk - 0.3 miles
  • Pavilion Kuala Lumpur - 10 min walk - 0.6 miles
  • Petronas Twin Towers - 3 min drive - 1.5 miles
  • KLCC Park - 3 min drive - 1.2 miles

Getting around

  • Imbi Station - 1 min walk
  • Kuala Lumpur Pasar Seni Station - 3 min drive
  • Kuala Lumpur International Airport (KUL) - 46 min drive

Restaurants

  • ‪Taste of Asia Food Court - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Hometown Hainan Coffee - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Berjaya Cafe @ Berjaya Times Square Hotel - ‬2 min walk

About this property

Sunbow Suites

4-star family-friendly hotel near Berjaya Times Square, connected to a rail/subway station
Sunbow Suites offers its guests a full-service spa, 3 outdoor swimming pools, an indoor tennis court, and a health club. There are 20 restaurants and 20 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

Business amenities include meeting rooms and limo/town car service. Event space at this hotel measures 18794 square feet (1746 square meters) and includes a conference center. A children's pool, a nightclub, and a sauna are also featured at the family-friendly Sunbow Suites. An airport shuttle (available 24 hours), a theme park shuttle, and a train station drop-off service are available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Kuala Lumpur hotel.

  • 20 guestrooms or units
  • 45 levels
  • 2 buildings
  • 20 dining venues
  • 20 coffee shops
  • Meeting rooms
  • 18794 sq ft of conference space
  • 1746 sq m of conference space
  • Built in 2015
  • Nightclub
  • Karaoke
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Lockers available
  • Bar or lounge
  • Bar by the pool
Sunbow Suites offers 20 air-conditioned accommodations with minibars and complimentary bottled water. Pillowtop beds feature premium bedding. Accommodations at this 4-star hotel have kitchenettes with refrigerators and microwaves. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Hindi, Malay

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Property amenities

Family friendly

  • 3 outdoor pools
  • Bowling alley
  • Children's pool
  • Grocery/convenience store
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (MYR 5 per day)
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge) from 6:00 AM to 11:00 PM
  • Bus station shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Secured self parking on site (MYR 15 per day)
  • Secured, covered valet parking on site (MYR 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • 20 coffee shops/cafes
  • 20 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Archery
  • Basketball
  • Bowling alley
  • Children's pool
  • Designer stores
  • Evening entertainment
  • Full-service spa
  • Health club
  • Indoor tennis court
  • Karaoke
  • Nightclub
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping mall
  • Steam room
  • Table tennis
  • Volleyball

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • LED lighting

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between midnight and 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee at check-out (exact amount varies)

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 60 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MYR 150 per vehicle (one-way, maximum occupancy 4)
  • Secured self parking fee: MYR 15 per day
  • Covered valet parking fee: MYR 20 per day
  • Nearby parking fee: MYR 5 per day (131 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between midnight and 2:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 60 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, JCB International, Union Pay, debit cards, and cash. Onsite parties or group events are strictly prohibited. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. The property is professionally cleaned. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Sunbow Suites @ Times Square Kuala Lumpur Apartment
Sunbow Suites @ Times Square Apartment
Sunbow Suites @ Times Square
Sunbow Suites Times Square
Sunbow Suites Hotel
Sunbow Suites Kuala Lumpur
Sunbow Suites Hotel Kuala Lumpur
Sunbow Suites @ Times Square Kuala Lumpur

Frequently asked questions

How close is Sunbow Suites to the airport?

Sunbow Suites is 16.8 mi (34-min drive) away from the Subang (SZB-Sultan Abdul Aziz Shah) airport, the closest popular airport to the property.

Does Sunbow Suites have an airport shuttle?

Sunbow Suites offers an airport shuttle 24 hours a day, on request, for a charge of MYR 150 per vehicle, one-way.

Does Sunbow Suites offer free breakfast?

Sunbow Suites does not offer free breakfast.

Is there a casino at Sunbow Suites?

No, there is no casino at this hotel.

What time is check-in at Sunbow Suites?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. A fee applies for early check-in.

Is there free parking at Sunbow Suites?

Free parking is not available at this hotel. Self parking is available for MYR 15 per day, and valet parking for MYR 20 per day.

Does Sunbow Suites have a pool?

Sunbow Suites features 3 outdoor pools and a children's pool.

Does Sunbow Suites have a restaurant?

Yes, there are 20 restaurants on site.

Does Sunbow Suites have a spa?

This hotel has a spa, which features massages.

How close is Sunbow Suites to downtown Kuala Lumpur?

Sunbow Suites is 1.6 mi away from Kuala Lumpur.

Sunbow Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 67 out of 135 reviews
Rating 8 - Good. 45 out of 135 reviews
Rating 6 - Okay. 15 out of 135 reviews
Rating 4 - Poor. 5 out of 135 reviews
Rating 2 - Terrible. 3 out of 135 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location,location and location. Very convenient to shopping centres and restaurants in every cuisine. Metro rail is linked to the complex and has easy access to the other shopping malls.
Stayed 14 nights in Jan 2025

8/10 Good

James

Liked: Cleanliness, staff & service
Videos show a lot to do and close to many things but I found it wasn’t as convenient
Stayed 4 nights in Jan 2025

8/10 Good

Chetan, South Richmond Hill

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was nice
Stayed 2 nights in Jan 2025

8/10 Good

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Fen

Traveled with family
Liked: Staff & service
Interior Bed - average Cleanliness -average Bathroom - drainage system not good As this is a very old property and the maintenance is not very consistent. In other words,you get what you pay for. Exterior Security -good The security guards who work there is very attentive. Responsive of property person - good Location - very accessible to Bukit Bintang shopping
Stayed 2 nights in Dec 2024

4/10 Poor

Patrick

Disliked: Cleanliness, staff & service, property conditions & facilities

5 days Kuala Lumpur sightseeing.

Stayed 4 nights in Dec 2024

6/10 Okay

Atheer

Traveled with family
Not the best
Stayed 3 nights in Oct 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mr Raza was great. Easy check in. Beautiful pool. Would definitely stay again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for an Amazing Stay my Fiance was satisfied
Stayed 4 nights in Aug 2024

6/10 Okay

Michael

Disliked: Staff & service, amenities, property conditions & facilities
Outdated interior, overpriced, irregular cleaning service, miniscule fridge, kitchenette only had microwave, television signal kept dropping out
Stayed 6 nights in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service- clean- big bathtub. Loved the mattress
Stayed 1 night in Aug 2023

10/10 Excellent

John

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Mr Raza was very a helpful and accommodating to our requests. would recommend and would stay again
Stayed 4 nights in Jul 2023

10/10 Excellent

Muhammad Husni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

I go solo and i felt safe and satisfied with the people around me
Stayed 2 nights in Aug 2022

6/10 Okay

NOR GCA

Stayed 1 night in Jan 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2021

4/10 Poor

Hafifi

Traveled with family
Disliked: Staff & service, property conditions & facilities
basic coffee not available when ask. cleanliness of mirror so bad. leakage of toilet and ponding water.
Stayed 1 night in Nov 2021

6/10 Okay

Murzaieda

Business traveler, Traveled with family
Liked: Cleanliness
Stayed 1 night in Dec 2020

8/10 Good

Azze, Tambunan Sabah

Traveled with group
Liked: Cleanliness, staff & service
I like stay there because its very convenient. Not far from lrt station and shopping malls. Will be repeat staying there if I happen to KL again.... very recommend
Stayed 5 nights in Sep 2020

8/10 Good

Yee Kang

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Service is fast and the person in charge was very polite. Only thing is our bath tub had a little rust. So can’t take hot bath.
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2020

10/10 Excellent

Nabila, Johore, Malaysia

Traveled with family and small children, Business traveler
Liked: Cleanliness, amenities
Very helpful host. Nice, clean and spacious room..
Stayed 2 nights in Jun 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kai

Comfortable with convenient shopping around.
Stayed 1 night in Feb 2020

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to everything... but needs a reception desk

Located close to central KL, monorail station adjoins building, walking distance to hundreds of shops and restaurants. Service - is part of Berjaya Hotel complex, but the apartment wing has no reception desk. The manager contacted us before arrival to arrange a meeting place, and is happy to store bags after checkout. A large deposit (200RM) for the access card is required to be paid in cash on arrival - credit card would be better, as you get cash back when you are leaving, which is not always convenient Accommodation - very comfortable, recently refusbished. Room is spacious, with lounge and table/chairs for meals if you want to self cater... but there's no need as it is above a shopping mall with food court and supermarket. Kitchen is basic, but adequate for short stays (inclusion of a toaster and washing machine would be good - there's plenty of room for a washing machine... the room doesn't need 2 vanity areas) Wi-fi - included, strong signal Summary - recommended, but the ability to use hotel reception for communications would greatly improve it's attractiveness.
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location , easy to explore the City, shops, restaurants and transport just few meters away. Walking distance to Petrona Towers. Swimming pool handy after long day. Angeline was very helpful . Recommended, especially if you have limited time to explore the City.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Property conditions & facilities
Water was very rusty. Just my luck went there during up grading.
Stayed 4 nights in Feb 2020