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Shangri-La Kuala Lumpur

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Photo gallery for Shangri-La Kuala Lumpur

A poolside area with lounge chairs, a table with a fruit bowl and drinks, and a view of tall buildings in the background.
A spa area with a circular hot tub, stone walls, and potted plants.
A hotel room with a large bed, a sofa, a table with apples, and a city view.
A cozy indoor setting with a round mirror, a table with teacups, and chairs.
A spacious lobby with a grand staircase, a central fountain, and multiple levels with balconies.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi

Explore the area

View in a map
11 Jalan Sultan Ismail, Kuala Lumpur, 50250
  • Place, Kuala Lumpur Forest Eco Park
    ‪5 min walk‬
  • Place, Kuala Lumpur Tower
    ‪9 min walk‬
  • Place, Suria KLCC Shopping Centre
    ‪12 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪60 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a sofa, a table with apples, and a city view.

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(28 reviews)
  • City view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room, 1 King Bed

A hotel room with a large bed, a red armchair, a small round table with a lamp, and a view of tall buildings through the window.

Executive Room, 1 King Bed

9.2 out of 10
Wonderful
(24 reviews)
  • City view
  • 419 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Horizon Club, Executive Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a television, and a large window with a city view.

Horizon Club, Executive Room, 1 King Bed

9.6 out of 10
Exceptional
(15 reviews)
  • City view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premier Room, 1 King Bed, Bathtub (Selection)

A hotel room with a flat-screen TV, a dining area with a table and chairs, a sofa, a red armchair, and a large window offering a city view.

Premier Room, 1 King Bed, Bathtub (Selection)

9.6 out of 10
Exceptional
(8 reviews)
  • City view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room, 2 Twin Beds

A person receiving a massage on a wooden massage table with a towel and flowers.

Executive Room, 2 Twin Beds

9.4 out of 10
Exceptional
(15 reviews)
  • City view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Horizon Club, Executive Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a large window, and a chandelier.

Horizon Club, Executive Room, 2 Twin Beds

9.4 out of 10
Exceptional
(8 reviews)
  • City view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room, 1 King Bed, Non Smoking (Premier)

A hotel room with a flat-screen TV, a dining area with a table and chairs, a sofa, a red armchair, and a large window offering a city view.

Family Room, 1 King Bed, Non Smoking (Premier)

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Executive King Room

A hotel room with a large bed, a desk, a chair, a TV, and a city view.

Executive King Room

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Twin Room

A hotel room with two beds, a large painting, a TV, and a view of the city.

Executive Twin Room

  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Horizon Club Executive King Room

A hotel room with a large bed, a desk, a chair, a TV, a large window with a city view, and a chandelier.

Horizon Club Executive King Room

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Business Double Room, 1 King Bed (Premier)

A hotel room with a large bed, a desk with a computer, a chair, and a view of tall buildings.

Business Double Room, 1 King Bed (Premier)

  • City view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Kuala Lumpur

Central Kuala Lumpur getaway .Within a 15-minute walk of this Golden Triangle hotel, you'll find KLCC Park and Petronas Twin Towers. Suria KLCC Shopping Centre and Pavilion Kuala Lumpur are also within half a mile (1 km).

What's nearby

  • Kuala Lumpur Forest Eco Park - 5 min walk - 0.3 miles
  • Kuala Lumpur Tower - 9 min walk - 0.5 miles
  • Pavilion Kuala Lumpur - 12 min walk - 0.7 miles
  • Suria KLCC Shopping Centre - 12 min walk - 0.7 miles
  • Petronas Twin Towers - 14 min walk - 0.8 miles

Getting around

  • Kuala Lumpur Masjid Jamek Station - 2 min drive
  • Bukit Nanas Station - 5 min walk
  • Kuala Lumpur International Airport (KUL) - 47 min drive

Restaurants

  • ‪G.R Curry House - ‬4 min walk
  • ‪Bbq Restoran - ‬3 min walk
  • ‪HAN Modern Korean Grill - ‬2 min walk
  • ‪Seeds Origin - ‬3 min walk
  • ‪Shang Palace 香宫 - ‬5 min walk

About this property

Shangri-La Kuala Lumpur

Family-friendly 5-star hotel near Berjaya Times Square
Shangri-La Kuala Lumpur offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include 15 meeting rooms and limo/town car service. Event space at this hotel measures 84573 square feet (7857 square meters) and includes a conference center. A children's pool, a hot tub, and a sauna are also featured at the luxury Shangri-La Kuala Lumpur. Self parking is free.

Smoking is allowed in designated areas at this 5-star Kuala Lumpur hotel.

  • 662 guestrooms or units
  • 28 levels
  • 84573 sq ft of conference space
  • 7857 sq m of conference space
  • Supervised childcare (surcharge)
  • Poolside lounge chairs
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Shangri-La Kuala Lumpur offers 662 air-conditioned accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Bathrooms include showers, bathrobes, slippers, and bidets.

This Kuala Lumpur hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including hydrotherapy and reflexology.

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Traders Hotel Kuala Lumpur
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  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 1,003 reviews
$156 nightly
The price is $171
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Total with taxes and fees
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Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour train station pick-up shuttle (surcharge)
  • Free shopping center shuttle
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 98 for adults and MYR 98 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • Accessible train station shuttle
  • Doorbell and phone notification
  • Elevator (45 inch wide door)
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Entertainment

  • LCD TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 6 and older.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shangri-La Kuala Lumpur

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 174.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 400 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 98 for adults and MYR 98 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 174.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

The listed child breakfast fee applies to guests age 11 and younger.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Kuala Lumpur Shangri-La
Hotel Shangri-La Kuala Lumpur
Kuala Lumpur Hotel Shangri-La
Kuala Lumpur Shangri-La
Kuala Lumpur Shangri-La Hotel
Shangri-La Hotel Kuala Lumpur
Shangri-La Kuala Lumpur
Shangri-La Kuala Lumpur Hotel
Shangri La Hotel Kuala Lumpur
Shangri La Kuala Lumpur
Shangri-La Kuala Lumpur Hotel
Shangri La Hotel Kuala Lumpur
Shangri-La Kuala Lumpur Kuala Lumpur
Shangri-La Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

How close is Shangri-La Kuala Lumpur to the airport?

Shangri-La Kuala Lumpur is 15.8 mi (28-min drive) away from the Subang (SZB-Sultan Abdul Aziz Shah) airport, the closest popular airport to the property.

How much does it cost to stay at Shangri-La Kuala Lumpur?

As of Sep 4, 2026, prices found for a 1-night stay for 2 adults at Shangri-La Kuala Lumpur on Sep 11, 2026 start from $131, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Shangri-La Kuala Lumpur have an airport shuttle?

Airport shuttle services are not available at Shangri-La Kuala Lumpur.

Does Shangri-La Kuala Lumpur offer free breakfast?

Free breakfast isn’t provided at Shangri-La Kuala Lumpur, but buffet breakfast is offered for a fee of MYR 98 for adults and MYR 98 for children. It's available every day from 6 AM to 10:30 AM.

Is there a casino at Shangri-La Kuala Lumpur?

No, there is no casino at this hotel.

What time is check-in at Shangri-La Kuala Lumpur?

Check-in start time: 2 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Shangri-La Kuala Lumpur?

This hotel offers free self parking.

Does Shangri-La Kuala Lumpur have a pool?

Shangri-La Kuala Lumpur features an outdoor pool and a children's pool.

Does Shangri-La Kuala Lumpur have a restaurant?

Yes, there is a restaurant on site.

Does Shangri-La Kuala Lumpur have a spa?

This hotel has a spa, which features hydrotherapy, body scrubs, and facials.

How close is Shangri-La Kuala Lumpur to downtown Kuala Lumpur?

Shangri-La Kuala Lumpur is 1.7 mi away from Kuala Lumpur.

Shangri-La Kuala Lumpur Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 764 out of 1003 reviews
Rating 8 - Good. 153 out of 1003 reviews
Rating 6 - Okay. 52 out of 1003 reviews
Rating 4 - Poor. 16 out of 1003 reviews
Rating 2 - Terrible. 18 out of 1003 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic stay. The staff were very polite and respectful. The property was clean, beautiful and with great amenities.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Tasneem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, conveniently located. One of our favorite hotels. Beautiful pool and excellent rooftop bar.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Amit B.

Stayed 1 night in May 2026
Verified review

10/10 Excellent

Zohreh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in great location
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Akbar

Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Ariel

Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Helmut

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed at the Club Level, which certainly was superb, from the afternoon High Tea to the Cocktail Hour in the afternoon.
Stayed 2 nights in Mar 2026
Verified review

2/10 Terrible

Christine

Disliked: Staff & service
I normally don’t write negative reviews, especially for a hotel I was genuinely excited to stay at. I had been looking forward to experiencing one of the Shangri-La hotels. Unfortunately, due to the recent war in the Middle East, I had to postpone my travel plans since my return flight to the U.S. would have routed me through Dubai. When I first reached out to the hotel, they seemed accommodating. However, after a lot of back-and-forth communication, they ultimately decided not to issue a refund because the reservation was non-refundable. I then asked whether they could at least provide a credit for a future stay, since traveling through the Middle East during this time simply does not feel safe. Unfortunately, they were unwilling to offer any flexibility and subsequently ignoring my emails. I made it clear that I had no intention of canceling my stay and was only doing so because of these unsafe and uncertain circumstances, including not knowing whether airspace in Dubai would remain open. Despite explaining this, the hotel still chose not to make an exception. Because of this, I am extremely disappointed with the level of customer service. The room itself was not particularly expensive—around $200 total for two nights—so this was never really about the money. What upset me most was the lack of empathy and willingness to accommodate a guest dealing with an unpredictable and potentially unsafe situation.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the Petronas Tower and other sites of interest. A short ride to other areas for night market, Chinatown, little India etc. Hotel staff is very accommodating and just delightful! Job well done
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room, friendly staff
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Renend

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel !!The staff is very helpful and location is great. It’s easy to walk around to shops, restaurants and Malls. One of the best hotels around with top tier service. Breakfast is also wonderful with lots of choices.
Stayed 3 nights in Mar 2026
Verified review

2/10 Terrible

William

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No, very dirty
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Carlos

Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Divya

Liked: Cleanliness, staff & service, amenities
Very beautiful property, very well maintained. The staff is super helpful, friendly . The rooms were well stocked with water and any other supplies we might possibly need, Room sizes were spacious and very comfortable. Definitely recommend
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

hassan

Clean friendly good location
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

YONG

Liked: Cleanliness, staff & service, amenities
Such a beautiful and comfortable hotel.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Phil

Liked: Cleanliness, amenities, property conditions & facilities
The room was incredible and every staff person I encountered were wonderful !!! A really nice experience
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Larisa

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel. The staff is very attentive, clean room, will definitely stay here again.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Halil

Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Rupender

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Issam

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Hotel Charging all the family members as adults but not allowing a 15 years old boy to access the sauna ( even if he was charged as an adult )
Stayed 14 nights in Dec 2025
Verified review

10/10 Excellent

Gregory

Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Aleksandrs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and Malaysia is a must visit
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Rachelle

Liked: Cleanliness, amenities, property conditions & facilities
Amazing place. Everything is superb.
Stayed 1 night in Nov 2025