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Royale Chulan Bukit Bintang

4.5 star property
Family-friendly 4.5-star hotel near Berjaya Times Square

Choose dates to view prices

Photo gallery for Royale Chulan Bukit Bintang

Indoor pool, outdoor pool
Lobby
Minibar, in-room safe, desk, blackout drapes
Staircase
Front of property - evening/night

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Room service
  • Laundry
  • Gym

Explore the area

View in a map
Jalan Bukit Bintang, 17-21, Kuala Lumpur, Federal Territory of Kuala Lumpur, 55100
  • Place, Berjaya Times Square
    ‪3 min walk‬
  • Place, Pavilion Kuala Lumpur
    ‪10 min walk‬
  • Place, Petronas Twin Towers
    ‪2 min drive‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪50 min drive‬

Room options

View all photos for Deluxe Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Room

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Room

Minibar, in-room safe, desk, blackout drapes

Superior Room

  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Deluxe Club Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Club Room

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Kuala Lumpur

Bukit Bintang stay.With a stay at this Bukit Bintang hotel, you'll be within half a mile (1 km) of Berjaya Times Square and 9 miles (15 km) of Kuala Lumpur Golf and Country Club.

What's nearby

  • Jalan Alor - 2 min walk - 0.1 miles
  • Berjaya Times Square - 3 min walk - 0.2 miles
  • Pavilion Kuala Lumpur - 10 min walk - 0.6 miles
  • KLCC Park - 19 min walk - 1.0 mile
  • Petronas Twin Towers - 2 min drive - 1.2 miles

Getting around

  • Kuala Lumpur Pasar Seni Station - 3 min drive
  • Imbi Station - 5 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah) - 36 min drive

Restaurants

  • ‪Indian Empire - ‬2 min walk
  • ‪Mandarin Palace Restaurant - ‬1 min walk
  • ‪BB Park - ‬2 min walk
  • ‪Oh Yeah Banana Leaf - ‬2 min walk
  • ‪Kaihomaru (海宝丸) - ‬2 min walk

About this property

Royale Chulan Bukit Bintang

Family-friendly 4.5-star hotel near Berjaya Times Square
Royale Chulan Bukit Bintang offers its guests an indoor pool, an outdoor pool, a sauna, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee.

Business amenities include a business center and meeting rooms. The luxury Royale Chulan Bukit Bintang also features gift shops/newsstands, a garden, and concierge services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Kuala Lumpur hotel is smoke free.

  • 1 building
  • 400 guestrooms or units
  • 20 levels
  • 2 dining venues
  • Meeting rooms
  • Built in 1998
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Royale Chulan Bukit Bintang offers 400 accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers, slippers, complimentary toiletries, and hair dryers.

This Kuala Lumpur hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Babysitting
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Airport shuttle available
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Self parking on site (surcharge)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • LCD TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Paper towels

More

  • Desk
  • Fan
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royale Chulan Bukit Bintang

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Bintang Kuala Lumpur
Bintang Royale
Bintang Royale Kuala Lumpur
Kuala Lumpur Bintang
Kuala Lumpur Royale Bintang
Royale Bintang
Royale Bintang Hotel
Royale Bintang Hotel Kuala Lumpur
Royale Bintang Kuala Lumpur
Royale Kuala Lumpur
Royale Bintang Kuala Lumpur Hotel
The Royale Bintang Kuala Lumpur Hotel Kuala Lumpur
Kuala Lumpur Bintang Hotel
Royale Chulan Bukit Bintang Hotel
Royale Chulan Hotel
Royale Chulan
The Royale Bintang Kuala Lumpur
Royale Chulan Bukit Bintang Hotel
Royale Chulan Bukit Bintang Kuala Lumpur
Royale Chulan Bukit Bintang Hotel Kuala Lumpur

Frequently asked questions

How close is Royale Chulan Bukit Bintang to the airport?

Royale Chulan Bukit Bintang is 16 mi (36-min drive) away from the Subang (SZB-Sultan Abdul Aziz Shah) airport, the closest popular airport to the property.

Does Royale Chulan Bukit Bintang have an airport shuttle?

Airport shuttle services are not available at Royale Chulan Bukit Bintang.

Does Royale Chulan Bukit Bintang offer free breakfast?

Royale Chulan Bukit Bintang does not offer free breakfast. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Royale Chulan Bukit Bintang?

No, there is no casino at this hotel.

What time is check-in at Royale Chulan Bukit Bintang?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. A fee applies for early check-in.

Is there free parking at Royale Chulan Bukit Bintang?

Free parking is not available at this hotel. Self parking is available for a fee.

Does Royale Chulan Bukit Bintang have a pool?

Royale Chulan Bukit Bintang features an indoor pool and an outdoor pool.

Does Royale Chulan Bukit Bintang have a restaurant?

Yes, there are 2 restaurants on site.

Does Royale Chulan Bukit Bintang have a spa?

There are no spa services available at this hotel.

How close is Royale Chulan Bukit Bintang to downtown Kuala Lumpur?

Royale Chulan Bukit Bintang is 1.5 mi away from Kuala Lumpur.

Royale Chulan Bukit Bintang Reviews

Reviews

6.6
Rating 10 - Excellent. 115 out of 998 reviews
Rating 8 - Good. 368 out of 998 reviews
Rating 6 - Okay. 295 out of 998 reviews
Rating 4 - Poor. 138 out of 998 reviews
Rating 2 - Terrible. 82 out of 998 reviews

6.6/10

Cleanliness

6.8/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort

Need refurbishment.

A lill bit run down. But overall OK with the price.
Stayed 1 night in Jul 2020

10/10 Excellent

Jothee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was amazing. The room service was excellent.
Stayed 2 nights in Mar 2020

4/10 Poor

MysteryGuest, Singapore

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We are regular guests at the luxurious Royale Chulan in Penang, so were shocked by its slovenly twin in KL. The bathroom sink leaked, leaving a puddle of water on the floor. The shower also fell directly on the floor, so it was always necessary to wade through the bathroom. The wallpaper in the hallways is peeling and the room doors, which were once white are now grey and stained. The breakfast was a mess of wilted vegetables, fruits drowning in their own juices and greasy curries. On the livelier side, the hotel is surrounded by street food, buskers--and endless teams of prostitutes patrolling the sidewalks until dawn.
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Central location for what we wanted to do. However, the 7th floor looked very tired and was in need of decorating. The room also needed an update.
Stayed 2 nights in Feb 2020

2/10 Terrible

Azli

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

terrible

terrible
Stayed 1 night in Jan 2020

10/10 Excellent

Lokraj

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2018

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is the dirtiest hotel i have stayed in.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Good place to stay
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Stayed 1 night in Dec 2019

8/10 Good

NUR NATASHA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

6/10 Okay

Lindsay

Disliked: Staff & service, property conditions & facilities

on my third stay ....

This is my third stay at the hotel and unfortunately it wasn't the best. Our safe did not work and needed to be replaced, our TV did not work and needed the remote replaced, The toilet had a problem. The hairdryer also was not up to it. We had to ring three times to get our laundry delivered. We upgraded to an executive suite after our first night (RM 750 for the remaining five nights) on top of our rate paid for the Deluxe room. This was much better although the toilet was blocked when we arrived. I am not sure why we were booked into the furtherest room from the lifts as it was clear there were not many others staying on our floor. The Club lounge was shut half of the time we went there but the breakfast was ok the days it was open. The staff are friendly, the food was good and so is the pool. The location is good too. The standard rooms and hallways are in need of a freshening up and I hope things get sorted out to make me want to come back again.
Stayed 6 nights in Dec 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
The price was not bad. This is more like a 3 star hotel
Stayed 1 night in Dec 2019

4/10 Poor

Susila

Disliked: Cleanliness, property conditions & facilities

Disappointing Breakfast

The breakfast was disappointing. Not a piece of meat or fish can be found. For example, you eat the nasi lemak with only chili, cucumber, peanuts and ikan biis. There was no much choices.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Disliked: Property conditions & facilities
It’s in the great access neighborhood, the hotel is old not has been upgraded, carpet, furnitures, wall showed lots of stains. Though, the room was cleaned.
Stayed 5 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome locatiin

Conducive place to stay, shopping heaven and easy to get restaurant for food and relax.
Stayed 3 nights in Nov 2019

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

SUPAAT

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2019

8/10 Good

Paul

Stayed 3 nights in Nov 2019

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Location is good. Hotel is pretty old and everything is old. Pillow too soft.
Stayed 3 nights in Nov 2019

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Mawara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Sam

Liked: Staff & service
The breakfast is good and location is excellent for food and shopping!
Stayed 2 nights in Oct 2019

8/10 Good

Abd razak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

CHIEW KIEONG

Stayed 1 night in Oct 2019