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New Town Hotel USJ Sentral

2.5 star property
Hotel near Sunway Pyramid Mall in Subang Jaya

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Photo gallery for New Town Hotel USJ Sentral

Deluxe Triple Room | Bathroom | Shower, hair dryer, slippers, towels
Reception
Lobby sitting area
Reception hall
Exterior

Reviews

4.8 out of 10

Popular amenities

  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
17 Jalan USJ Sentral 3, USJ Sentral, Subang Jaya, Selangor, 47620
  • Sunway Lagoon Theme Park
    ‪3 min drive‬
  • Sunway University
    ‪3 min drive‬
  • Sunway Pyramid Mall
    ‪3 min drive‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪37 min drive‬

Room options

View all photos for Deluxe Triple Room

Deluxe Triple Room | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Triple Room

  • 151 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Quadruple Room (Duplex)

Deluxe Quadruple Room (Duplex) | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Quadruple Room (Duplex)

  • 172 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Double Room

  • 129 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, in-room safe, desk, blackout drapes

Standard Twin Room

  • 97 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, desk, blackout drapes

Standard Double Room

  • 97 sq ft
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Subang Jaya

In Subang Jaya .You'll find Sunway University and Subang Jaya Medical Centre within 2 miles (3 km) of this hotel. Sunway Pyramid Mall and Hospital Pusat Perubatan Sunway are also within 3 miles (5 km).

What's nearby

  • Sunway Lagoon Theme Park - 3 min drive - 2.2 miles
  • Sunway University - 3 min drive - 1.5 miles
  • Sunway Pyramid Convention Centre - 3 min drive - 2.4 miles
  • Sunway Pyramid Mall - 3 min drive - 2.6 miles
  • Paradigm Mall - 6 min drive - 4.0 miles

Getting around

  • SS 15 - 5 min drive
  • USJ 21 Station - 8 min drive
  • Kuala Lumpur International Airport (KUL) - 40 min drive

Restaurants

  • ‪Grandmama's - ‬3 min walk
  • ‪KFC - ‬10 min walk
  • ‪Coffee & Toast - ‬10 min walk
  • ‪Sate Kajang Retro - ‬2 min walk
  • ‪Marrybrown - ‬3 min walk

About this property

New Town Hotel USJ Sentral

Hotel near Sunway Pyramid Mall in Subang Jaya
New Town Hotel USJ Sentral offers its guests laundry facilities, dry cleaning/laundry services, and a front-desk safe. WiFi is free in public spaces.
  • 60 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
New Town Hotel USJ Sentral offers 60 air-conditioned accommodations with safes and slippers. Accommodations offer separate dining areas and include desks. Beds feature premium bedding. 42-inch LED televisions come with premium satellite channels.

Bathrooms include showers. This Subang Jaya hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Languages

Chinese (Cantonese), English, Hindi, Malay

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Property amenities

Family friendly

  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

Room amenities

Entertainment

  • 42-inch LED TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Separate dining area

More

  • Air conditioning
  • Desk
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at New Town Hotel USJ Sentral

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 50.00 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts mobile payments and cash
Mobile payment options include: DuitNow and MaybankPay
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts cash, mobile payments, DuitNow, and MaybankPay.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

New Town Hotel USJ Sentral Subang Jaya
New Town Hotel USJ Sentral
New Town USJ Sentral Subang Jaya
New Town USJ Sentral
Town Usj Sentral Subang Jaya
New Town Hotel USJ Sentral Hotel
New Town Hotel USJ Sentral Subang Jaya
New Town Hotel USJ Sentral Hotel Subang Jaya

Frequently asked questions

How close is New Town Hotel USJ Sentral to the airport?

New Town Hotel USJ Sentral is 6.6 mi (20-min drive) away from the Subang (SZB-Sultan Abdul Aziz Shah) airport, the closest popular airport to the property.

Does New Town Hotel USJ Sentral have an airport shuttle?

Airport shuttle services are not available at New Town Hotel USJ Sentral.

Does New Town Hotel USJ Sentral offer free breakfast?

New Town Hotel USJ Sentral does not offer free breakfast.

Is there a casino at New Town Hotel USJ Sentral?

No, there is no casino at this hotel.

What time is check-in at New Town Hotel USJ Sentral?

Check-in start time: noon; Check-in end time: anytime.

Is there free parking at New Town Hotel USJ Sentral?

Free parking is not available at this hotel.

Does New Town Hotel USJ Sentral have a pool?

New Town Hotel USJ Sentral does not have a pool.

Does New Town Hotel USJ Sentral have a spa?

There are no spa services available at this hotel.

How close is New Town Hotel USJ Sentral to downtown Subang Jaya?

New Town Hotel USJ Sentral is 1.8 mi away from Subang Jaya.

New Town Hotel USJ Sentral Reviews

Reviews

4.8
Rating 10 - Excellent. 3 out of 26 reviews
Rating 8 - Good. 1 out of 26 reviews
Rating 6 - Okay. 6 out of 26 reviews
Rating 4 - Poor. 7 out of 26 reviews
Rating 2 - Terrible. 9 out of 26 reviews

5.0/10

Cleanliness

5.6/10

Staff & service

3.0/10

Amenities

4.6/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Azeem

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi . On the day we booking. There is no room available. I sleep with my husband and baby outside the hotel in the car. We stranded by flood. Cant go back home. Please refund my money as we not stay at the hotel. Thanks
Stayed 1 night in Dec 2021

2/10 Terrible

mas

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

2/10 Terrible

Lydiawaty

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
dah penat sangat dari Jb , semua hotel dh penuh,sekali tengok disini ada kosong , booking & buat payment.bila sampai tempat hotel , hotel tutup.Call Hotel.com , dia ckp untuk refund kena call 1 no ini , bila call , hotel malaysis , hotel malaysia inform dia tak ada kena mengena dengan new town hotel.Penipu!!! HOTELS.COM & NEW TOWN HOTE. masa sampai tu memang ramai orang yang tunggu depan hotel tu , siap ada yg pakai kain pelekat , mungkin nk bermalam sebab rumah kena banjir.minta refund lagi , dia ckp akan ambil masa 14hari..
Stayed 1 night in Dec 2021

2/10 Terrible

Tung

Stayed 1 night in Dec 2021

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Scammer Hotel

We even cannot check-in due to the hotel wasn't operating their hotel. They supposed to not advertise in the web online booking if the hotel is not operating yet. We hardly to get the full refund like we're facing the scammers.
Stayed 1 night in Dec 2021

2/10 Terrible

Pavithran

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

4/10 Poor

Verified traveler

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Duplex is nice but cleanliness is bad. Got cockroach in the toilet. Got spiderweb in every corner of the room.
Stayed 2 nights in Feb 2019

2/10 Terrible

Venkaatesh

Disliked: Cleanliness, property conditions & facilities, room comfort

Only in emergency stay here

The cleanliness is terrible. The worst I've seen. The air conditioning didn't work then they upgraded my room then it was alright but in the morning the air conditioning started giving terrible smell from it. Changed three rooms, all of it had the same scent to it.
Stayed 1 night in Mar 2018

8/10 Good

Afiqah

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2017

6/10 Okay

halina

Disliked: Cleanliness
Stayed 1 night in Nov 2017

2/10 Terrible

Zac

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very dissatisfied and disappointed!!!

Room was dirty... Bed sheet was dirty, toilet was smelly like someone just went in and take a dump before I enter. Floor was sandy and sticky... Have to wear shoes around the room because of that. Bed sheet was dirty and sandy but it smells off. Very dissatisfied and disappointed. Don't put good reviews if is not good!
Stayed 1 night in May 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

its was nice stay.

the last time I stay the TV not working on the midnight. No issue just want to highlight. Anyway all is great. Thanks.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay and comfortable. Thanks. I'll comeback in future.

4/10 Poor

Nurizan, sunway

nice place

comfortable

6/10 Okay

LEE

Disliked: Staff & service, property conditions & facilities, room comfort

Friendly staff

air-con remote control is not working may be low batt which unable to control the temperature of the room. Kettle and hair dryer is upon request.

4/10 Poor

Lim, Malaysia

Disliked: Cleanliness, property conditions & facilities

Small room

Small room but quite clean, have to find breadfast from nearby area.Service is good

6/10 Okay

HARITH

Disliked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities, room comfort

Unsatify

First time stay in hotel dun hv sampoo to wash hair. TV chanel very poor.

6/10 Okay

Verified traveler

Disliked: Room comfort

hotel room

1) too hot during day time; as though the aircond was not working 2) aircond at night is good 3) the bath water is too slow/no pressure 4) the bath accessory (holder) spoilt/broken and not repair 5) use mydin plastic as curtain in the bathroom....

4/10 Poor

WAI MING, Tawau, Sabah

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Anyhow, it still can stay.

The toilet paper & soap is low quality, no hot kettle or hair dryer even wanted to rent. The others hotel beside, they provide & their room is slice bigger than this hotel.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Average stay for a quick rest and a night sleep

Average. The place is quite far from restaurants and it is closed to construction site that leads to traffic jam.

6/10 Okay

Valentine, indonesia

Liked: Room comfort

nice , not bad

easy to reach

6/10 Okay

bogie, 日本

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

コンパクトで簡素なホテル

必要にして充分な印象です。 コンパクトながら短期の使用には充分でした。テレビのリモコンが壊れていましたが、それ以外は特に気になりませんでした。

10/10 Excellent

Kharnan, Shah Alam

Liked: Cleanliness, staff & service, property conditions & facilities

Customer Care Officer Friendly

semuanya ok,,, tapi aircond sahaja lambat naik cooling

4/10 Poor

ganbarupapa, Japan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

割り切りが必要

今回は短期滞在のため、はじめから安価に済ませる予定でした。ホテルも安価な所をはじめから割り切って選びました。チェックイン後部屋に入った瞬間、窓がなく、独房みたいでびっくりでした。ベッドはきれいですが、バスルームの中のトイレがシャワーを浴びると水浸しになります。排水溝が汚くて、悪臭がするので要注意。神経質な人、イライラしやすい人にはおすすめしません。冷蔵庫があれば近くのスーパーで買い出し出来たんですが、ないので困りました。でも、スタッフが親切だったので助かりました。