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Hotel H15 Luxury Palace

5.0 star property
5-star luxury hotel near Main Market Square

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Photo gallery for Hotel H15 Luxury Palace

Lobby
Restaurant
Courtyard
Hypo-allergenic bedding, down comforters, minibar, in-room safe
Food and drink
Reviews
9.8

Exceptional

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Explore the area

Map
Sw Jana 15, Kraków, 31-017
  • Popular LocationRoyal Road3 min walk
  • Popular LocationMain Market Square3 min walk
  • Popular LocationWawel Castle17 min walk
  • AirportKraków (KRK-John Paul II - Balice)26 min drive

Room options

View all photos for Superior

Superior | Living area | 49-inch Smart TV with satellite channels, TV

Superior

  • 355 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Room

Standard Room | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Room

  • 280 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Suite

Suite | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Suite

  • 538 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Super Deluxe

Super Deluxe | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Super Deluxe

  • 506 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe

Deluxe | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Deluxe

  • 431 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury Suite

Luxury Suite | Living room | 49-inch Smart TV with satellite channels, TV

Luxury Suite

  • 807 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

Similar properties

Lobby
Hotel Saski Krakow, Curio Collection by Hilton
Pool
Spa
Pet friendly
Free WiFi
4.9 out of 5, Exceptional, (146)
The price is $208
per night
$225 total
includes taxes & fees
May 16 - May 17
Hotel Saski Krakow, Curio Collection by Hilton

About the neighborhood

Kraków

Central Kraków getaway .At this Kraków Old Town hotel, you'll be well placed to visit Royal Road and Main Market Square, both within a 5-minute walk. Florianska Street and Czartoryski Museum are also within half a mile (1 km).

What's nearby

  • Royal Road - 3 min walk
  • Main Market Square - 3 min walk
  • Cloth Hall - 4 min walk
  • St. Mary's Basilica - 4 min walk
  • Wawel Castle - 17 min walk

Getting around

  • Kurdwanów P+R Station - 9 min drive
  • Kraków Główny Station - 16 min walk
  • John Paul II - Balice Airport (KRK) - 26 min drive

Restaurants

  • Karmello - 3 min walk
  • Pijalnia Wódki i Piwa - 3 min walk
  • Lindo Bar - 2 min walk
  • Trattoria Degusti - 2 min walk
  • Beer House Pub Restauracja Pizzeria - 2 min walk

About this property

Hotel H15 Luxury Palace

5-star luxury hotel near Main Market Square
Hotel H15 Luxury Palace offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 1184 square feet (110 square meters) and includes conference space. A fitness center, spa services, and multilingual staff are also featured at the luxury Hotel H15 Luxury Palace. You'll have access to the indoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee.

This 5-star Kraków hotel is smoke free.

  • 70 guestrooms or units
  • Meeting rooms
  • 1184 sq ft of conference space
  • 110 sq m of conference space
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel H15 Luxury Palace offers 70 accommodations with minibars and safes. These individually decorated accommodations include dining tables. Beds feature down comforters. 49-inch Smart televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Kraków hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

H15 SPA has 2 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments. The spa is open daily.

Languages

English, Italian, Polish, Russian, Spanish, Ukrainian

Property amenities

Family friendly

  • Dining table
  • Free crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (PLN 130 per day)
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available for a fee: PLN 140 for adults and PLN 70 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle storage
  • Bicycle tours
  • Full-service spa
  • Gym
  • Indoor pool
  • Indoor pool (guest access)
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 49-inch Smart TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: PLN 200 per pet, per day
  • Weight limit: 22 lbs per pet
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately PLN 140 for adults and PLN 70 for children
  • Airport shuttle fee: PLN 170 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: PLN 130 per day (656 ft away)
  • Pet fee: PLN 200 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

H15 Palace Hotel
Hotel H15 Luxury Palace Hotel
Hotel H15 Luxury Palace Kraków
Hotel H15 Luxury Palace Hotel Kraków

Frequently asked questions

How close is Hotel H15 Luxury Palace to the airport?

Hotel H15 Luxury Palace is 9.9 mi (26-min drive) away from the John Paul II - Balice Airport (KRK) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel H15 Luxury Palace?

As of May 2, 2024, prices found for a 1-night stay for 2 adults at Hotel H15 Luxury Palace on May 19, 2024 start from $237.13, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel H15 Luxury Palace have an airport shuttle?

Hotel H15 Luxury Palace offers an airport shuttle 24 hours a day, for a charge of PLN 170 per vehicle, one-way.

Does Hotel H15 Luxury Palace offer free breakfast?

Free breakfast isn’t provided at Hotel H15 Luxury Palace, but cooked-to-order breakfast is offered for a fee of PLN 140 for adults and PLN 70 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Hotel H15 Luxury Palace?

No, there is no casino at this hotel.

What time is check-in at Hotel H15 Luxury Palace?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hotel H15 Luxury Palace?

Free parking is not available at this hotel.

Does Hotel H15 Luxury Palace have a pool?

Hotel H15 Luxury Palace features an indoor pool. Guests can enjoy pool access from 7:00 AM to 10:00 PM.

Does Hotel H15 Luxury Palace have a restaurant?

Yes, there is a restaurant on site.

Does Hotel H15 Luxury Palace have a spa?

Pamper yourself with a day at H15 SPA, where you can enjoy massages, body scrubs, and facials.

How close is Hotel H15 Luxury Palace to downtown Kraków?

Hotel H15 Luxury Palace is 0.2 mi away from Kraków.

Hotel H15 Luxury Palace Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 213 out of 234 reviews" "
Rating 8 - Good. 13 out of 234 reviews" "
Rating 6 - Okay. 4 out of 234 reviews" "
Rating 4 - Poor. 1 out of 234 reviews" "
Rating 2 - Terrible. 3 out of 234 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great property with an amazing staff. When we arrived, there was an issue with our booking. We had 3 rooms and needed specific types of beds in each room. The staff worked hard to accommodate us. Special thank you to Yana Arsenii.

10/10 Excellent

ANNE

Stayed 3 nights in Nov 2023

8/10 Good

Manjit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended.
Really wonderful stay . The Hotel is very centrally located . Rooms are generous , very comfortable. The bathrooms are spacious and spotless. The entire team is very helpful . Highly recommended.
Stayed 1 night in Jan 2024

8/10 Good

Anuj

Stayed 2 nights in Jan 2024

10/10 Excellent

Imran

Stayed 2 nights in Jan 2024

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Tanya Marie

Stayed 7 nights in Nov 2023

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about the H15 Luxury Palace - the nice big room with such a comfortable bed and enormous luxury bathroom, amazing breakfasts and the very classy spa and pool; above all the stand out for us were the charming and friendly staff
Stayed 4 nights in Nov 2023