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Metropark Hotel Mongkok

4-star property
22 Lai Chi Kok Road, Kowloon, 1-855-201-7819

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3.6 out of 5
Good!
See all 5 Travelocity Reviews

"The room was very clean and seemed relatively newly renovated. I did not eat there, so I cannot comment on the restaurant. The location is good. It ... " More

By a verified traveler on Sun 19 Jan 2020

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Hotel Description

4-star hotel near Victoria Harbour

In Kowloon

Within a 10-minute walk of this Mong Kok hotel, you'll find Nathan Road Shopping District and Langham Place Mall. Also, Ladies' Market is within half a mile (1 km) and Victoria Harbour is within 2 miles (3 km).

Dining, fitness center

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the free WiFi in public areas, laundry service, and airport shuttle. A coffee shop, limo/town car service, and laundry facilities are also on offer.

Free Internet, satellite TV

The 430 guestrooms offer free WiFi and free wired Internet, TVs with satellite channels, and room service. Coffee/tea makers, hair dryers, and safes are also available.

Standard Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Quadruple Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premier Room (2pax)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premier Room (free extra bed)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premier Room (1 Pax)

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Metropark Hotel Mongkok ratings based on 5 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Metropark Hotel Mongkok

Everyone (3) Family (1)
5 out of 5
The room was very clean and seemed relatively newly renovated. I did not eat there, so I cannot comment on the restaurant. The location is good. It is within sight of the Prince Edward MTR stop. For a one night stay, the property was fine.

Posted by on Jan 19, 2020

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Comment from Hotel Management

Jan 20, 2020 by 啪

Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again

2 out of 5
Location is good, but the carpet of the room is dirty and the bathroom faucet is broken

Posted by on Mar 29, 2019

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Comment from Hotel Management

Mar 30, 2019 by Guest Services Manager

Dear Guest, Thank you for your review regarding your recent stay at Metropark Hotel Mongkok. We are delighted that our hotel location had bring you convenience to explore Hong Kong. Your valuable comment and suggestion were important to us for the improvement of customer services and the quality. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!

5 out of 5

Nice hotel closed to MTR

Convience to Airport on early morning by Airbus, if you departure at 11:00am

Posted by , from Macau on Mar 31, 2018

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Comment from Hotel Management

Mar 31, 2018 by Assistant Manager

Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!

4 out of 5

Our stay

Pros: The location and the friendly staff
Cons: A softer bed and pillows
Location: the area is very near the Ladies' Market, Fish Market, Electronic goods, Bird street and the Flower market.
We arrived in midday and there was already a staff attending to us. The hotel is newly painted and rooms upgraded with new wall paper and rugs. Overall, our stay was very nice. Only the pillows were quite hard for us.

Posted by , from Manila, Philippines on Feb 14, 2017

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Comment from Hotel Management

Mar 8, 2017 by Assistant Manager

Dear Toto, Thank you for your honest feedback. We take our guests feedback very seriously especially. We will keep doing the right things and keep moving on improving guests' experience. Hope you could come back again; your concerns are being addressed as we speak and we will make sure you have a better stay.

2 out of 5

Nice place, beware - bedbugs! bad buffet breakfast

Cons: Fumigate for bedbugs. Improve breakfast offering - quality of items.
Location: There's a wonton noodle joint just to the east - affordable and great. Conveniently located by Prince Edward station.
Looks really nice. Sleeps comfortably. Seems clean. Good location. Somewhat spotty wifi even though rooms aren't huge or complicated. (Rooms aren't too small either though.) After a few days into my stay, I had a welt on my stomach. Then on my knee. The next day there was another next to my knee. A couple days later one on my arm. Looked it up, and bedbug bites take a few days to appear. Fun! Found this on the last day of my trip. After completing my trip, I did some research and the hotel has record of bedbugs by other reviewers in 2006, 2008, and 2011. Otherwise really nice, but I'd say that was a dealbreaker. Look for a notice from the hotel that they've fumigated, or don't stay here. I was in room 327. I signed up with a promotion for included brunch, and I'm not trying to exaggerate here, but this is probably the worst breakfast buffet I've ever had. Most things look ok, but taste was not correct. Found a piece of bone in a pork dumpling. I went back 1 other morning - and only had coffee. Intent was to sit and use wifi from this location, but my device couldn't hold on to a connection in the dining area.

Posted by , from San Francisco, CA on Dec 20, 2016

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Comment from Hotel Management

Dec 22, 2016 by AM / Metropark Hotel Mongkok

Dear guest, Thank you for the comments and shared your staying experience with the Metropark Hotel Mongkok. We are disappointed to hear the cleanliness in the room and also the food quality in the restaurant during you stay. Concerned departments had been informed to follow up the cleanliness as well as to arrange pest control in guest room. Our chef will look into the quality of the food. We hope these actions will improve the standard of guest services. We look forward to welcoming you back to the Metropark Hotel Mongkok in near future. Best regards, Metropark Hotel Mongkok

About the Metropark Hotel Mongkok

Location 22 Lai Chi Kok Road, Kowloon,

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Business amenities include a meeting room and limo/town car service. Public spaces have free WiFi. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Metropark Hotel Mongkok. This 4-star Kowloon hotel is smoke free.

  • 430 guestrooms or units
  • 13 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Car service
  • Tour and ticket information
  • Gift shop
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Transport

  • Airport: Hong Kong Intl. Airport (HKG) (32.6 km / 20.2 mi)
  • Train station: Hong Kong Mong Kok Station (0.5 km / 0.3 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Metropark Hotel Mongkok offers 430 accommodations with safes and coffee/tea makers. Televisions come with satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily. Renovation of all guestrooms was completed in June 2016.

  • In-room dining
  • Television
  • Satellite channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy English breakfast daily from 7:00 AM to 10:30 AM.

Cafe Concourse - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Epark Coffee - This coffee shop serves light fare only.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property accepts WeChat Pay for onsite payments.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Metropark Hotel Mongkok

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Security system
  • Staff does not wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: HKD 121 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Metropark
  • Hotel Metropark Mongkok
  • Hotel Mongkok
  • Metropark Hotel
  • Metropark Hotel Mongkok
  • Metropark Mongkok
  • Metropark Mongkok Hotel
  • Mongkok Hotel
  • Mongkok Metropark
  • Mongkok Metropark Hotel
  • Metropark Hotel Hong Kong
  • Metropark Hotel Mongkok Hong Kong
  • Metropark Hotel Mongkok Hotel
  • Metropark Hotel Mongkok Kowloon
  • Metropark Hotel Mongkok Hotel Kowloon

You should know

  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.