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Tru by Hilton Knoxville West Turkey Creek

2.5 star property
Hotel perfectly located for exploring Knoxville West

Choose dates to view prices

Photo gallery for Tru by Hilton Knoxville West Turkey Creek

Reception
Exterior
Lobby
Lobby
Room, 2 Queen Beds | Desk, free WiFi, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Gym
  • Business services

Explore the area

View in a map
380 LOVELL ROAD, Farragut, TN, 37934
  • Place, Turkey Creek Shopping Center
    ‪5 min walk‬
  • Place, Tennova Hospitalist Group
    ‪11 min walk‬
  • Place, Regal Pinnacle
    ‪19 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, free WiFi, bed sheets

Room, 1 King Bed

8.6 out of 10
Excellent
(52 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Roll-In Shower)

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, free WiFi, bed sheets

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(35 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

Desk, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

King Room

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

King Room with Roll-in Shower-Mobility Accessible

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

2 Queen Mobility/Hearing Acc Roll in Shower

  • Sleeps 4

Guest Room With 2 Queen Beds And Mobility Accessible Roll-in Shower

  • Sleeps 4

About the neighborhood

Farragut

Knoxville West stay.Within a 15-minute walk of this Knoxville West hotel, you'll find Tennova Hospitalist Group and Turkey Creek Shopping Center. Regal Pinnacle and Sir Goony’s are also within 2 miles (3 km).

What's nearby

  • Turkey Creek Shopping Center - 5 min walk - 0.3 miles
  • Tennova Hospitalist Group - 11 min walk - 0.6 miles
  • Regal Pinnacle - 19 min walk - 1.1 miles
  • Topgolf Knoxville - 1 min drive - 1.7 miles
  • University of Tennessee - 14 min drive - 16.7 miles

Getting around

  • McGhee Tyson Airport (TYS) - 18 min drive

Restaurants

  • ‪Chick-fil-A - ‬17 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Whataburger - ‬18 min walk
  • ‪Cook Out - ‬17 min walk
  • ‪Texas Roadhouse - ‬14 min walk

About this property

Tru by Hilton Knoxville West Turkey Creek

Hotel perfectly located for exploring Knoxville West
Public spaces have free WiFi. You'll find a business center on site. Free breakfast is available. The business-friendly Tru by Hilton Knoxville West Turkey Creek also features a fitness center, a front-desk safe, and an elevator. Free self parking is available.

Smoking is allowed in designated areas at this Farragut hotel.

  • 80 guestrooms or units
  • Built in 2020
  • Breakfast available (free)
  • Business facilities
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • Smoking in designated areas
Tru by Hilton Knoxville West Turkey Creek offers 80 accommodations. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access.

Similar properties

Exterior
Aloft Knoxville West
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 591 reviews
$106 nightly
The price is $125
Feb 8 - Feb 9
Total with taxes and fees
Aloft Knoxville West

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

More

  • Desk
  • Heating

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU Knoxville West Turkey Creek
Tru by Hilton Knoxville West Turkey Creek Hotel
Tru by Hilton Knoxville West Turkey Creek Farragut
Tru by Hilton Knoxville West Turkey Creek Hotel Farragut

Frequently asked questions

How close is Tru by Hilton Knoxville West Turkey Creek to the airport?

Tru by Hilton Knoxville West Turkey Creek is 14.8 mi (18-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

How much does it cost to stay at Tru by Hilton Knoxville West Turkey Creek?

As of Feb 3, 2026, prices found for a 1-night stay for 2 adults at Tru by Hilton Knoxville West Turkey Creek on Feb 17, 2026 start from $95.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Tru by Hilton Knoxville West Turkey Creek have an airport shuttle?

Airport shuttle services are not available at Tru by Hilton Knoxville West Turkey Creek.

Does Tru by Hilton Knoxville West Turkey Creek offer free breakfast?

Yes, Tru by Hilton Knoxville West Turkey Creek offers free breakfast.

Is there a casino at Tru by Hilton Knoxville West Turkey Creek?

No, there is no casino at this hotel.

What time is check-in at Tru by Hilton Knoxville West Turkey Creek?

Check-in begins at 3:00 PM.

Is there free parking at Tru by Hilton Knoxville West Turkey Creek?

This hotel offers free self parking.

Does Tru by Hilton Knoxville West Turkey Creek have a pool?

Tru by Hilton Knoxville West Turkey Creek does not have a pool.

Does Tru by Hilton Knoxville West Turkey Creek have a spa?

There are no spa services available at this hotel.

How close is Tru by Hilton Knoxville West Turkey Creek to downtown Farragut?

Tru by Hilton Knoxville West Turkey Creek is 2.1 mi away from Farragut.

Tru by Hilton Knoxville West Turkey Creek Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 404 out of 720 reviews
Rating 8 - Good. 137 out of 720 reviews
Rating 6 - Okay. 87 out of 720 reviews
Rating 4 - Poor. 48 out of 720 reviews
Rating 2 - Terrible. 44 out of 720 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jimmie

Liked: Cleanliness, amenities, property conditions & facilities
Awesome
Stayed 1 night in Nov 2025

8/10 Good

Terrance

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very polite and helpful. The breakfast items were always maintained fresh. The room was basic and clean. Plenty of parking.
Stayed 6 nights in Oct 2025

10/10 Excellent

gina

Liked: Cleanliness, staff & service, amenities
Clean room, great staff
Stayed 1 night in Nov 2025

4/10 Poor

stacy

Disliked: Cleanliness, staff & service, amenities
Absolutely filthy dirty room. Checked for bed bugs and found weird stained mattress. Liquid stains on the walls. Bugs. Loud noise being outside elevator and highway. Would not recommend, nor will I ever Stay at a Tru again. Very basic. So overpriced. We had it booked 2 nights, only stayed one and flew home early. So gross.
Stayed 2 nights in Oct 2025

2/10 Terrible

Stacy

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
They were not able to check us in due to “the system being down”. The desk clerk had no idea when they would be able to check us in and said that they could not do anything and showed us her blank screen. It was after midnight and we had called twice knowing we would be a later check in. We left the hotel after being told they could not help us. I was then charged for a canceled room. We did not cancel, they would not give us a room that we had reserved and left.
Stayed 1 night in Oct 2025

6/10 Okay

DON

Liked: Cleanliness, staff & service, amenities
Both mattresses were worn out. Breakfast lacked choices
Stayed 3 nights in Oct 2025

2/10 Terrible

Gary

Traveled with partner
Disliked: Property conditions & facilities
Firstly you put it in an ADA room the place was very uninviting The floor was a hard floor I guess that's for the wheelchairs The place basically sucked I'll never go back
Stayed 1 night in Oct 2025

10/10 Excellent

Edward

Liked: Cleanliness, property conditions & facilities, room comfort
Good
Stayed 1 night in Oct 2025

2/10 Terrible

anthony

Stayed 3 nights in Oct 2025

4/10 Poor

Carl

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Upon arrival found bed had been made but sheets had not been changed. There was blood and hair on all bedding except the pillow cases. Shower contained mold. Unable to get replacement comforter for 2 days due to staff not knowing where they were. Dirty qtip in elevator for 2 days. Breakfast and coffee was good though!
Stayed 4 nights in Oct 2025

4/10 Poor

Tabitha

Liked: Cleanliness
The room was so loud due to traffic. We barely slept all night.
Stayed 1 night in Oct 2025

10/10 Excellent

tom

Business traveler, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the simplicity, but top notch quality of our tru hotel. The front desk gals were so incredibly flexible and understanding. All our needs we're met through them. Carla was incredible!!
Stayed 1 night in Oct 2025

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
The bed sheets were a bit weird: They were woven into a cover blanket in such a way that they left us too hot to sleep or too cold to get back to sleep.
Stayed 1 night in Oct 2025

10/10 Excellent

Edwin Connie, Buford

Stayed 1 night in Oct 2025

4/10 Poor

Christine

Disliked: Cleanliness, staff & service, room comfort
The floors were too dirty to walk on without shoes. When my husband showed the staff member at the front desk a towel where he scooted around after a shower to keep his feet clean she looked disgusted, but didn’t apologize or offer to see management. Not what I expect from anything with the Hilton name.
Stayed 1 night in Oct 2025

10/10 Excellent

Rich

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Oct 2025

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay at an affordable price
Stayed 1 night in Sep 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 1 night in Sep 2025

4/10 Poor

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities

Worse than you think. Not worth the high $$$

Mold in the shower, some kind of gross smear spray on the mirror right when you walk in. AC parts falling off, no tissues in the box, TP holder fell off the wall when we tore off the paper. For a “king room” there was hardly any room to walk in, could not fur the roller cart in the door and walk around to unload it. Light switches don’t match up, no microwave??? No closet??? For almost $350 it was the biggest rip off of a Hilton branded hotel we’ve ever been to.
Stayed 1 night in Oct 2025

10/10 Excellent

James, Waynesville

Stayed 1 night in Sep 2025

2/10 Terrible

Melinda

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Bottom of shower door was covered in mold/mildew. Green and gross. Let them know it was there and our child is allergic to mold and they said they'd have someone clean it "tomorrow".... our checkout day. Knowing she had an allergy.
Stayed 2 nights in Oct 2025

4/10 Poor

marian

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Brian

Stayed 1 night in Sep 2025