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Tru by Hilton Knoxville West Turkey Creek

2.5 star property
Hotel perfectly located for exploring Knoxville West

Choose dates to view prices

Photo gallery for Tru by Hilton Knoxville West Turkey Creek

Reception
Desk, free WiFi, bed sheets
Lobby
Lobby
Exterior

Popular amenities

  • Gym
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

Map
380 LOVELL ROAD, Farragut, TN, 37934
  • Tennova Hospitalist Group
    ‪11 min walk‬
  • Turkey Creek Shopping Center
    ‪12 min walk‬
  • Pellissippi State Community College
    ‪8 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, free WiFi, bed sheets

Room, 1 King Bed

8.6 out of 10
Excellent
(42 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, free WiFi, bed sheets

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(31 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

Desk, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Farragut

Knoxville West stay.Your stay at this Knoxville West hotel places you within 2 miles (3 km) of Tennova Hospitalist Group and Turkey Creek Shopping Center. Regal Pinnacle and Topgolf Knoxville are also within 2 miles (3 km).

What's nearby

  • Tennova Hospitalist Group - 11 min walk - 0.6 miles
  • Turkey Creek Shopping Center - 12 min walk - 0.7 miles
  • Dead Horse Lake Golf Course - 4 min drive - 2.7 miles
  • Pellissippi State Community College - 8 min drive - 4.3 miles
  • West Town Mall - 8 min drive - 6.7 miles

Getting around

  • McGhee Tyson Airport (TYS) - 18 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬2 min walk
  • ‪Sonic Drive-In - ‬16 min walk
  • ‪Texas Roadhouse - ‬2 min drive
  • ‪Starbucks - ‬2 min drive

About this property

Tru by Hilton Knoxville West Turkey Creek

Hotel perfectly located for exploring Knoxville West
Public spaces have free WiFi. You'll find a business center on site. Free breakfast is available. The business-friendly Tru by Hilton Knoxville West Turkey Creek also features a fitness center, a front-desk safe, and an elevator. Free self parking is available.

Smoking is allowed in designated areas at this Farragut hotel.

  • 80 guestrooms or units
  • Built in 2020
  • Breakfast available (free)
  • Business facilities
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • Smoking in designated areas
Tru by Hilton Knoxville West Turkey Creek offers 80 accommodations. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access.

Languages

English

Similar properties

Exterior

Baymont by Wyndham Knoxville/Cedar Bluff

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.3 out of 5, Excellent, 1,820 reviews
$90 nightly
The price is $106
Aug 10 - Aug 11
Total includes taxes and fees
Baymont by Wyndham Knoxville/Cedar Bluff

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

More

  • Desk
  • Heating

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU Knoxville West Turkey Creek
Tru by Hilton Knoxville West Turkey Creek Hotel
Tru by Hilton Knoxville West Turkey Creek Farragut
Tru by Hilton Knoxville West Turkey Creek Hotel Farragut

Frequently asked questions

How close is Tru by Hilton Knoxville West Turkey Creek to the airport?

Tru by Hilton Knoxville West Turkey Creek is 14.8 mi (18-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

Does Tru by Hilton Knoxville West Turkey Creek have an airport shuttle?

Airport shuttle services are not available at Tru by Hilton Knoxville West Turkey Creek.

Does Tru by Hilton Knoxville West Turkey Creek offer free breakfast?

Yes, Tru by Hilton Knoxville West Turkey Creek offers free breakfast.

Is there a casino at Tru by Hilton Knoxville West Turkey Creek?

No, there is no casino at this hotel.

What time is check-in at Tru by Hilton Knoxville West Turkey Creek?

Check-in begins at 3:00 PM.

Is there free parking at Tru by Hilton Knoxville West Turkey Creek?

This hotel offers free self parking.

Does Tru by Hilton Knoxville West Turkey Creek have a pool?

Tru by Hilton Knoxville West Turkey Creek does not have a pool.

Does Tru by Hilton Knoxville West Turkey Creek have a spa?

There are no spa services available at this hotel.

How close is Tru by Hilton Knoxville West Turkey Creek to downtown Farragut?

Tru by Hilton Knoxville West Turkey Creek is 2.1 mi away from Farragut.

Tru by Hilton Knoxville West Turkey Creek Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 340 out of 599 reviews
Rating 8 - Good. 117 out of 599 reviews
Rating 6 - Okay. 73 out of 599 reviews
Rating 4 - Poor. 39 out of 599 reviews
Rating 2 - Terrible. 30 out of 599 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Gene

Traveled with partner
Disliked: Staff & service
Room was set up like a dorm room. No water pressure. Unfriendly staff. Probably not stay at a Hilton again.
Stayed 1 night in May 2025

10/10 Excellent

Dawn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a bit of noise from the interstate but it did not bother me.
Stayed 2 nights in Apr 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, convenient and had a great price point.
Stayed 1 night in Apr 2025

10/10 Excellent

Sharron

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent attention
Stayed 3 nights in Apr 2025

6/10 Okay

Donna

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciate the cleanliness and that it is pet friendly. Pleasant staff, too. Was surprised by the temporary fee at check in. It did come off at checkout, so all is well.
Stayed 1 night in Apr 2025

10/10 Excellent

Tarin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trip

Perfect hotel for a quick overnight stay will traveling home. Breakfast was good and coffee was hot! Bed were comfortable and everything was clean.
Stayed 1 night in Apr 2025

6/10 Okay

Sharee

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
location was great for traveling through, I did not like the floors in the room, it was a fake hardwood type that didn't seem very clean
Stayed 1 night in Mar 2025

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The baseboards need cleaning throughout.
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Stayed 1 night in Mar 2025

10/10 Excellent

Darrin

Disliked: Staff & service
Tv with name was cool. Modern was nice. Just over all cleaning was lacking. Road noise. Front desk staff not really able to answer questions and just below average compared to other hotels. Posted 2 charges pending for room and 3 charges for some otheer charge. At the end oh the day.
Stayed 1 night in Mar 2025

10/10 Excellent

Mechelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 3 nights in Jan 2025

8/10 Good

liz

Business traveler
Liked: Cleanliness, property conditions & facilities

Tru Knoxville

They have a really nice breakfast buffet in the morning with a good selection of types of foods. Plus they have a yogurt machine which is very nice. Negatives are they will give you an extra blanket but it looks like a mattress pad not a real blanket. Very nice walk in shower. No microwave in the room. Refrig is nice but you can not set the temperature in it so everything was frozen by the next morning. Being as close to the interstate you really did not hear the traffic and I was on one of the front rooms.
Stayed 2 nights in Mar 2025

8/10 Good

Jessika

Stayed 2 nights in Mar 2025

10/10 Excellent

Melissa

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place to Stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Mary jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel. Definitely will stay at this brand ag

Great pet friendly hotel. We have an 83lb doodle not many hotels take big dogs
Stayed 1 night in Mar 2025

6/10 Okay

Brooke

Traveled with group, Business traveler
Liked: Amenities
I stayed for 2 nights for a school event I had to attend. I got a 2 queen sized bed room. Upon arrival in the room, I quickly noticed how many things were details missed that could’ve been easily avoided before I checked in. The shower shelf was hanging on by a thread in the shower, the shower door would not shut all the way, the handle on the shower door was so loose. You couldn’t use it to open the shower door, there were several spots around the room on the walls that look like somebody took a eyeshadow brush too, there was a dog paw print on my mattress protector, there was a red marker spot on my comforter, and there were a couple tears on the bench in the room. these were things that could have easily been prevented. Had someone paid attention to detail or looked in the room before we arrived to make sure they were putting us in a clean room. The sheets were clean and the surfaces were clean, but there were just a bunch of minor details that were completely overlooked. The manager had messaged me about my stay after I checked in and I let him know about these details and the only response I got back was “…”. I know nothing is going to be perfect, but I just wish for how much I have to pay for hotels nowadays that certain things like the shower shelf would’ve been fixed before my arrival.
Stayed 2 nights in Mar 2025

10/10 Excellent

Robert

Stayed 1 night in Mar 2025

4/10 Poor

Donald

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

In Hilton family, but not Hilton quality.

Checked in. Front desk was distracted. Room television did not work. No attempt to fix. Someone spilled coffee in morning. Staff left large spill on floor for 30 minutes. Included breakfast set up late. May be in Hilton family, but definitely not Hilton service or staff training.
Stayed 1 night in Mar 2025

4/10 Poor

Vivian

Traveled with partner
Liked: Cleanliness, amenities
This must have been the smallest hotel room I have ever stayed in (we were in a king bed room). I felt like I was in one of the small bedroom showrooms at IKEA. There was no closet, only hooks on the wall and a metal bar. There wasn't enough space for 2 people to pass each other in the room. Also, there was tornado activity close by and when I tried to inquire if there were county tornado sirens, they didn't know. They have an automatic $25 damage deposit at check-in. The building is close to the interstate so lots of truck noises, however, the heat/ac unit was loud enough to drown it out. Building was new (or remodeled) with several convenient USB plugs. Bed was comfortable.
Stayed 1 night in Mar 2025

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk was very helpful, fast and efficient. The elevators and bathrooms in the lobby smelled really nice. Everything seem to be very well.
Stayed 1 night in Mar 2025

8/10 Good

Mike

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I wish Tru hotels had coffee machines in the rooms. This is the second Tru hotel I have stayed with in the last two weeks. Each had a stopper in the bathroom sink that didn’t work. Both were immaculate and staff was pleasant and welcoming.
Stayed 1 night in Mar 2025

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, professional, kind and responsive in a timely manner to the guests.
Stayed 3 nights in Feb 2025

8/10 Good

Lance

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Really enjoyed the atmosphere of this accommodation - lively, upbeat, fun, inviting. The room was decent overall. However, the floors were somewhat sticky (maybe from the cleaning fluid they use?) and there were several maintenance issues that needed addressed such as loose towel/toilet paper racks, clogged sink, dirty shower tiles. Overall, we were content with our short stay, and the hotel staff did respond favorably to any concerns we had.
Stayed 2 nights in Feb 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and accommodating.
Stayed 1 night in Mar 2025