Tru by Hilton Knoxville West Turkey Creek

2.5 star property
Hotel perfectly located for exploring Knoxville West

Choose dates to view prices

Photo gallery for Tru by Hilton Knoxville West Turkey Creek

Reception
Exterior
Lobby
Desk, free WiFi, bed sheets
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

View in a map
380 LOVELL ROAD, Farragut, TN, 37934
  • Place, Turkey Creek Shopping Center
    ‪5 min walk‬
  • Place, Tennova Hospitalist Group
    ‪11 min walk‬
  • Place, Regal Pinnacle
    ‪19 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪17 min drive‬

Room options

Room, 1 King Bed

8.6 out of 10
Excellent
(49 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(33 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Farragut

Knoxville West stay.Within a 15-minute walk of this Knoxville West hotel, you'll find Tennova Hospitalist Group and Turkey Creek Shopping Center. Regal Pinnacle and Sir Goony’s are also within 2 miles (3 km).

What's nearby

  • Turkey Creek Shopping Center - 5 min walk - 0.3 miles
  • Tennova Hospitalist Group - 11 min walk - 0.6 miles
  • Regal Pinnacle - 19 min walk - 1.1 miles
  • Topgolf Knoxville - 1 min drive - 1.7 miles
  • University of Tennessee - 14 min drive - 16.7 miles

Getting around

  • McGhee Tyson Airport (TYS) - 18 min drive

Restaurants

  • ‪Chick-fil-A - ‬17 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Cook Out - ‬2 min drive
  • ‪Texas Roadhouse - ‬14 min walk
  • ‪Starbucks - ‬18 min walk

About this property

Tru by Hilton Knoxville West Turkey Creek

Hotel perfectly located for exploring Knoxville West
Public spaces have free WiFi. You'll find a business center on site. Free breakfast is available. The business-friendly Tru by Hilton Knoxville West Turkey Creek also features a fitness center, a front-desk safe, and an elevator. Free self parking is available.

Smoking is allowed in designated areas at this Farragut hotel.

  • 80 guestrooms or units
  • Built in 2020
  • Breakfast available (free)
  • Business facilities
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • Smoking in designated areas
Tru by Hilton Knoxville West Turkey Creek offers 80 accommodations. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

More

  • Desk
  • Heating

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU Knoxville West Turkey Creek
Tru by Hilton Knoxville West Turkey Creek Hotel
Tru by Hilton Knoxville West Turkey Creek Farragut
Tru by Hilton Knoxville West Turkey Creek Hotel Farragut

Frequently asked questions

How close is Tru by Hilton Knoxville West Turkey Creek to the airport?

Tru by Hilton Knoxville West Turkey Creek is 14.8 mi (18-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

How much does it cost to stay at Tru by Hilton Knoxville West Turkey Creek?

As of Nov 17, 2025, prices found for a 1-night stay for 2 adults at Tru by Hilton Knoxville West Turkey Creek on Dec 3, 2025 start from $87.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Tru by Hilton Knoxville West Turkey Creek have an airport shuttle?

Airport shuttle services are not available at Tru by Hilton Knoxville West Turkey Creek.

Does Tru by Hilton Knoxville West Turkey Creek offer free breakfast?

Yes, Tru by Hilton Knoxville West Turkey Creek offers free breakfast.

Is there a casino at Tru by Hilton Knoxville West Turkey Creek?

No, there is no casino at this hotel.

What time is check-in at Tru by Hilton Knoxville West Turkey Creek?

Check-in begins at 3:00 PM.

Is there free parking at Tru by Hilton Knoxville West Turkey Creek?

This hotel offers free self parking.

Does Tru by Hilton Knoxville West Turkey Creek have a pool?

Tru by Hilton Knoxville West Turkey Creek does not have a pool.

Does Tru by Hilton Knoxville West Turkey Creek have a spa?

There are no spa services available at this hotel.

How close is Tru by Hilton Knoxville West Turkey Creek to downtown Farragut?

Tru by Hilton Knoxville West Turkey Creek is 2.1 mi away from Farragut.

Reviews

Tru by Hilton Knoxville West Turkey Creek Reviews

8.4

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 371 out of 667 reviews
Rating 8 - Good. 126 out of 667 reviews
Rating 6 - Okay. 85 out of 667 reviews
Rating 4 - Poor. 46 out of 667 reviews
Rating 2 - Terrible. 39 out of 667 reviews

Reviews

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 1 night in Sep 2025

10/10 Excellent

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed there for the night while traveling. Room was updated and very clean. Their hot breakfast was good way to start the rest of our trip. I’ll use Tru by Hilton again.
Stayed 1 night in Aug 2025

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
PERFECT
Stayed 3 nights in Aug 2025

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Jason

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great experience with my stay here. Great staff, clean room, hot breakfast!
Stayed 1 night in Aug 2025

10/10 Excellent

Jewell

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

6/10 Okay

Tammy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly. Very easy checkin. The only negative thing would be the towels were like sandpaper.
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Sandra

Traveled with pets, Traveled with family
Disliked: Staff & service, amenities
The Jamaican lady who was training, a man was rude to me both days I was there. The first day we had two rooms, one for myself and one for my mom as she had problems with something at her house. That night we could not sleep due to the traffic outside the refrigerator was loud. The AC kept making knocking noises and they put us by the elevator and we heard some sort of humming all night. I let her know in the morning that I need it to be in a different room when I came back to check in. So when I came back to check in for the second night, she put me two rooms down on the same side as the previous room we took showers. We went to go to sleep and sat on the bed and I hit the bottom of the baseboard because there’s just one top mattress. Somebody has sat on both of these beds that face each other in this queen room room 423 and they have worn the mattress so bad that it just lumps out to the side so you have a typical clean mattress with a big extending piece that goes out. Those mattresses should’ve been replaced a long time ago and they’re still in that room. I went down to get another room. The lady was very rude with me. She said they were Fully booked and I had to go three hours later and go to Holiday Inn down the street and pay over $75 more for a room and I was with a child and now separated from my parents. The hotel has a horrible breakfast. The staff are so rude when you sit there and tell your customer no when it’s not my fault select
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice and spacious. The blackout curtains worked perfectly. It was quiet. I really appreciated having access to coffee anytime I wanted as well. Highly recommend.
Stayed 1 night in Jul 2025

10/10 Excellent

Douglas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Australian Labradoodle Puppies Approved

What made this stay much better than antipated was the friendly staff, open lobby and it being Super Pet Friendly. Our two puppies, Cassidy and Poppins lived it.
Stayed 1 night in Jul 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was great! Even sent a message shortly after to make sure we got settled. We love staying at Tru!
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Stayed 2 nights in Jul 2025

8/10 Good

Keri

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

STERLING, Coppell

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel quiet clean safe never an issue staying here
Stayed 1 night in Jul 2025

10/10 Excellent

Ramana, Novi

Traveled with family
Liked: Amenities, property conditions & facilities
Cleanliness & freshness of furniture and the hotel interior styling
Stayed 1 night in Jul 2025

10/10 Excellent

Dana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were literally there long enough to sleep and get ready in the morning and leave, but the breakfast was good and everything was clean and comfortable!
Stayed 1 night in Jul 2025

10/10 Excellent

Samantha

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a quick trip but it was great
Stayed 1 night in Jul 2025

10/10 Excellent

Adolph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Klori, Beech Grove

Liked: Cleanliness, amenities, property conditions & facilities
I wish the hotel had a pool.
Stayed 1 night in Jun 2025

10/10 Excellent

Brandon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent friendly service clean room comfortable beds.
Stayed 1 night in Jun 2025

10/10 Excellent

gisela, austin

Liked: Cleanliness, amenities, property conditions & facilities
How clean and spotless it was
Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Johnny

Traveled with family
Disliked: Property conditions & facilities, room comfort

Not a bargain…

This is a very pre-manufactured hotel. No drawers in the room, just metal shelving, pergo floors, and air conditioning that was loud, ran constantly and did not cool the room. Just not a comfortable place to stay. The breakfast food was tasteless. The towels were minimal in quality. They did have decent coffee and the front desk lady was very sweet.
Stayed 2 nights in Jun 2025

10/10 Excellent

lesley h

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very easy access
Stayed 1 night in Jun 2025