Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG

2.5 star property
Hotel perfectly located for exploring Bearden

Choose dates to view prices

Photo gallery for Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG

Free daily buffet breakfast
1 bedroom, individually decorated, individually furnished, desk
Indoor pool
Free daily buffet breakfast
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

View in a map
6324 Papermill Dr, Knoxville, TN, 37919
  • West Town Mall
    ‪3 min drive‬
  • University of Tennessee
    ‪7 min drive‬
  • Neyland Stadium
    ‪8 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪23 min drive‬

Room options

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Comm, Access Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Mobility Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(32 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Knoxville

Bearden stay.Your stay at this Bearden hotel places you within 3 miles (5 km) of Bearden Antique Mall and Tennessee River. West Town Mall and West Hills Tennis Center are also within 3 miles (5 km).

What's nearby

  • West Town Mall - 3 min drive - 2.3 miles
  • University of Tennessee - 7 min drive - 5.0 miles
  • Knoxville Convention Center - 7 min drive - 6.6 miles
  • Thompson–Boling Arena - 8 min drive - 6.9 miles
  • Neyland Stadium - 8 min drive - 6.8 miles

Getting around

  • McGhee Tyson Airport (TYS) - 22 min drive

Restaurants

  • ‪Waffle House - ‬2 min walk
  • ‪P.F. Chang's China Bistro - ‬11 min walk
  • ‪Aubrey's - ‬6 min walk
  • ‪Denton's - ‬15 min walk
  • ‪Twin Peaks - ‬10 min walk

About this property

Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG

Hotel perfectly located for exploring Bearden
Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG offers its guests an indoor pool and a 24-hour fitness center. Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 1064 square feet (96 square meters) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG. Free self parking is available.

This Knoxville hotel is smoke free.

  • 90 guestrooms or units
  • 5 levels
  • 1064 sq ft of conference space
  • 96 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG offers 90 accommodations with complimentary newspapers and coffee/tea makers. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Papermill Hotel
Holiday Inn Express Hotel Papermill Hotel Knoxville West
Holiday Inn Express Hotel Papermill
Holiday Inn Express Papermill
Holiday Inn Express Hotel Suites Knoxville West Papermill
Holiday Inn Express Hotel Suites Knoxville West Papermill
Holiday Inn Express Hotel Suites Knoxville West Papermill by IHG

Frequently asked questions

How close is Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG to the airport?

Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG is 15.7 mi (22-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG?

As of Sep 9, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG on Sep 27, 2025 start from $125.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG.

Does Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG offer free breakfast?

Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG offers free buffet breakfast every day.

Is there a casino at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG?

This hotel offers free self parking.

Does Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG have a pool?

Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG features an indoor pool. Guests can enjoy pool access from 9:00 AM to 10:00 PM.

Does Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG to downtown Knoxville?

Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG is 5.4 mi away from Knoxville.

Reviews

Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 444 out of 726 reviews
Rating 8 - Good. 188 out of 726 reviews
Rating 6 - Okay. 53 out of 726 reviews
Rating 4 - Poor. 26 out of 726 reviews
Rating 2 - Terrible. 15 out of 726 reviews

Reviews

10/10 Excellent

Paul

Stayed 3 nights in Jun 2025

8/10 Good

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities
Easy stop in Knoxville area
Stayed 1 night in May 2025

10/10 Excellent

Michael Kenneth

Stayed 1 night in May 2025

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our best place to stay in Knoxville!
Stayed 2 nights in May 2025

10/10 Excellent

Kennith, Spring Hill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The evening and night clerk were both great.
Stayed 1 night in May 2025

8/10 Good

Gavin

Stayed 1 night in May 2025

10/10 Excellent

Manuel

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Sherry

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Mary, OMAHA

Stayed 3 nights in May 2025

8/10 Good

Charles

Stayed 1 night in May 2025

10/10 Excellent

Billy

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything about this place. No complaints. This is my "GO-TO" sleepover when in town!
Stayed 1 night in May 2025

10/10 Excellent

Harriet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Chad

Stayed 1 night in May 2025

10/10 Excellent

Tara

Clean. Great breakfast.
Stayed 2 nights in Apr 2025

8/10 Good

Courtnee

Stayed 1 night in Apr 2025

6/10 Okay

Meredith

Stayed 2 nights in Apr 2025

10/10 Excellent

Trey

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In great location of Knoxville. Love west and papermill area. Great staff and location!
Stayed 1 night in Apr 2025

10/10 Excellent

Cordelia

Stayed 1 night in Apr 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay – friendly staff
Stayed 1 night in Apr 2025

8/10 Good

Stephanie

Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The clerk at check-in was very friendly. And the breakfast was amazing. There was biscuits and gravy, bacon, scrambled eggs, hash, brown potatoes, and a bunch of cold stuff. I travel to a lot of places and most of them don’t have breakfast this good.
Stayed 1 night in Mar 2025

10/10 Excellent

Rodney

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No problems. I stay here often.
Stayed 1 night in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025