Lake Saroma Tsuruga Resort

4.0 star property
Enjoy 2 restaurants at this 4-star Kitami resort

Choose dates to view prices

Photo gallery for Lake Saroma Tsuruga Resort

Public bath
Buffet
Deluxe Twin Room, Non Smoking (Lake View) | Premium bedding, in-room safe, free WiFi, bed sheets
Breakfast buffet
Public bath

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
306-1 Sakaeura, Tokoro cho, Kitami, Hokkaido, 093-0216
  • Place, Abashiri Quasi-National Park
    ‪1 min walk‬
  • Place, Lake Saroma Wakka Nature Centre
    ‪2 min drive‬
  • Place, Tokyo University of Agriculture
    ‪59 min drive‬
  • Airport, Memanbetsu (MMB)
    ‪55 min drive‬

Room options

Standard Twin Room with Shower, Non Smoking (Lake View)

8.0 out of 10
Very good
(3 reviews)
  • Lake view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Superior Twin Room with Shower, Non Smoking (Lake View)

8.8 out of 10
Excellent
(3 reviews)
  • Lake view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Japanese Style Room,Non Smoking (Lake View)

  • Lake view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

Japanese & Western Style Room,Non Smoking (Lake View)

  • Lake view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons
  • Free WiFi

Deluxe Twin Room, Non Smoking (Lake View)

  • Lake view
  • 495 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Futon
  • Free WiFi

Moderate Twin Room-Lakefront, Non Smoking

  • Partial lake view
  • 495 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

Economy Twin Room with Shower-Lakefront, Non Smoking

  • Partial lake view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Kitami

Seaside stay .Stay at this Kitami resort and you'll be within half a mile (1 km) of Abashiri Quasi-National Park and 2 miles (3 km) of Lake Saroma Wakka Nature Centre. Lake Abashiri is within 20 miles (32 km) and Lake Notoro is within 32 miles (40 km).

What's nearby

  • Abashiri Quasi-National Park - 1 min walk - 0.0 miles
  • Lake Saroma Wakka Nature Centre - 2 min drive - 1.1 miles
  • Abashiri Prison Museum - 54 min drive - 29.5 miles
  • Abashiri Lake View Ski Resort - 54 min drive - 29.7 miles
  • Tokyo University of Agriculture - 59 min drive - 32.3 miles

Getting around

  • Yobito station - 38 min drive
  • Memanbetsu Airport (MMB) - 58 min drive

Restaurants

  • ‪レストハウス ところ - ‬8 min drive
  • ‪レストハウス華湖 - ‬6 min drive
  • ‪Cafe しゃべりたい - ‬9 min drive
  • ‪La Mer Restaurant - ‬3 min walk
  • ‪松寿し - ‬9 min drive

About this property

Lake Saroma Tsuruga Resort

Enjoy 2 restaurants at this 4-star Kitami resort
Lake Saroma Tsuruga Resort offers its guests hot springs and a steam room. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A library, a vending machine, and gift shops/newsstands are also featured at Lake Saroma Tsuruga Resort. A roundtrip airport shuttle is free (available on request). Free self parking and valet parking are available.

This 4-star Kitami resort is smoke free.

  • 1 building
  • 68 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Charging station for electric cars
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Pool or billiards table
  • Library
  • Garden
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
Lake Saroma Tsuruga Resort offers 68 air-conditioned accommodations with safes and slippers. Beds feature premium bedding. 32-inch LCD televisions come with digital channels.

Bathrooms include bidets, complimentary toiletries, and hair dryers. This Kitami resort provides complimentary wireless Internet access. Housekeeping is provided daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. There are hot springs on site.

Similar properties

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 10:00 AM to 4:00 PM at scheduled times and on request
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Hot springs
  • Library
  • Steam room
  • Table tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 32-inch LCD TV with digital channels

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please contact the property in advance if arriving after 7:30 PM in order to arrange dinner service.

Access methods

Staffed front desk

Pets

  • Pets: JPY 3300 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 11 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: JPY 3300 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash.
    For guests' safety, the property includes a fire extinguisher in each accommodation.

Guests traveling with a service animal must contact the property prior to arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Guests with tattoos are not able to use the onsite public bathing facilities.

Property is also known as

Lake Saroma
Lake Saroma Tsuruga Kitami
Lake Saroma Tsuruga Resort Kitami
Lake Saroma Tsuruga Resort Kitami
Lake Saroma Tsuruga Kitami
Lake Saroma Tsuruga
Resort Lake Saroma Tsuruga Resort Kitami
Kitami Lake Saroma Tsuruga Resort Resort
Resort Lake Saroma Tsuruga Resort
Lake Saroma Tsuruga Kitami
Saroma Tsuruga Resort Kitami
Lake Saroma Tsuruga Resort Resort
Lake Saroma Tsuruga Resort Kitami
Lake Saroma Tsuruga Resort Resort Kitami

Frequently asked questions

How close is Lake Saroma Tsuruga Resort to the airport?

Lake Saroma Tsuruga Resort is 28.6 mi (58-min drive) away from the Memanbetsu Airport (MMB) airport, the closest popular airport to the property.

How much does it cost to stay at Lake Saroma Tsuruga Resort?

As of Jun 3, 2026, prices found for a 1-night stay for 2 adults at Lake Saroma Tsuruga Resort on Jun 21, 2026 start from $231, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Lake Saroma Tsuruga Resort have an airport shuttle?

Lake Saroma Tsuruga Resort offers a free airport shuttle, available from 10:00 AM to 4:00 PM at scheduled times.

Does Lake Saroma Tsuruga Resort offer free breakfast?

Lake Saroma Tsuruga Resort does not offer free breakfast.

Is there a casino at Lake Saroma Tsuruga Resort?

No, there is no casino at this resort.

What time is check-in at Lake Saroma Tsuruga Resort?

Check-in start time: 3 PM; Check-in end time: 7:00 PM.

Is there free parking at Lake Saroma Tsuruga Resort?

This resort offers free self parking and valet parking.

Does Lake Saroma Tsuruga Resort have a pool?

Lake Saroma Tsuruga Resort does not have a pool.

Does Lake Saroma Tsuruga Resort have a restaurant?

Lake Saroma Tsuruga Resort is home to La mer, which features Fusion cuisine.

Does Lake Saroma Tsuruga Resort have a spa?

There are no spa services available at this resort.

How close is Lake Saroma Tsuruga Resort to downtown Kitami?

Lake Saroma Tsuruga Resort is 12.7 mi away from Kitami.

Lake Saroma Tsuruga Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 61 out of 119 reviews
Rating 8 - Good. 42 out of 119 reviews
Rating 6 - Okay. 8 out of 119 reviews
Rating 4 - Poor. 7 out of 119 reviews
Rating 2 - Terrible. 1 out of 119 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
Very peaceful and has beautiful scenery. Love the birds around the sea.
Stayed 1 night in May 2025
Verified

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel was extremely good and overall the service was good, except the last day at breakfast the staff were not as helpful. Our room was spacious with great views and it was a good hotel as a base for touring, my only issue was the breakfast finished at 8:30 - that is too early when on holiday!!
Stayed 3 nights in Nov 2024
Verified

8/10 Good

Mei kuen vicky

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jan 2024
Verified

6/10 Okay

Keiko

Liked: Staff & service
施設故障ということで温泉の露天風呂が閉鎖されていました。チェックイン時には何も説明なく、浴場に入って初めて張り紙で知る状況でした。 温泉を楽しみにしての宿泊でしたのでとても残念でした。
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

MASAMI

Liked: Cleanliness, staff & service, amenities
22時30分に到着したが快くチェックインさせてくれた
Stayed 1 night in Feb 2026
Verified

4/10 Poor

mitsuyo

Liked: Cleanliness, staff & service, property conditions & facilities
落ち着いた感じで良かったです
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

HIROFUMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
食事も美味しかった!
Stayed 1 night in Sep 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
フロのタオルが自由に使えない。レストランや部屋の冷房が弱いし、調整できない。経費節減はわかるがこういう点で再度宿泊をためらうことになる。
Stayed 1 night in Jul 2025
Verified

8/10 Good

???

Liked: Amenities
とてもゆっくり過ごせました。
Stayed 1 night in Sep 2024
Verified

8/10 Good

yuka ri

夕日が綺麗でしたー
Stayed 1 night in Sep 2023
Verified

8/10 Good

MASANORI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

夕陽がとても綺麗!!

お世話になりました。 料理はとても満足でした。かなりの種類を提供してくれていました。味も標準より上だと思います。 建物がかなりの前なのか昭和感が残っていて、少し寂しい感じでした。 部屋はリニューアルしていて綺麗でした。 夕陽がとても綺麗に見えました! 夕陽、景色をもっと全面に押し出してPRすれば良いのにもったいない感じです。 ホテルに着いたときのお出迎えはとても良い雰囲気で嬉しかったです。
部屋から
Stayed 1 night in Sep 2023
Verified

8/10 Good

MEI LING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

一個唔錯的渡假酒店

整體不錯,人員有禮貌,房間都算大,又有海景,環境寧靜
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Hiroko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルからの景色が最高でした。食事も美味しくて食べ過ぎてしまいました(笑)遠いけれど、また行きたいです。ホテルの皆さん、お世話になりました.
Stayed 1 night in Jul 2023
Verified

6/10 Okay

rokuro

Disliked: Property conditions & facilities
部屋が暑い
Stayed 1 night in May 2023
Verified

8/10 Good

hsiuchih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
晚餐很豐富,飯店的服務人員很迅速 但是早餐顯得很陽春, 感覺飯店都把經費挪用到提供豐盛的晚餐上,但是泡湯環境實在不能跟一般的溫泉飯店比,尤其是2樓的女湯,從4~5年前我去的時候,就很像是游泳池,到現在還是一樣。戶外泡湯周遭的環境也不要用整潔一點…..用一條繩子拉一個小小的警戒線是要幹嘛……?不如拆除沒用處的座椅… 除了外面很安靜的鳥叫聲之外,睡覺是很安靜的,可以享受大自然的鳥鳴聲。 如果你對海鮮晚餐不是很在意的人,其他的溫泉飯店選擇會更好
Stayed 1 night in Mar 2023
Verified

6/10 Okay

koichi

Disliked: Amenities
今いちでした。スタッフの対応も丁寧ですが、心がこもっていない。
Stayed 1 night in Nov 2021
Verified

6/10 Okay

MAMORU

Liked: Cleanliness, staff & service

鶴雅グループですが期待しない方が良い

他の鶴雅グループとは格が異なるので 期待はしない方が良い。 お風呂は大きくて気持ち良い。
Stayed 1 night in Oct 2021
Verified

8/10 Good

CHIAKI

Liked: Cleanliness, staff & service, room comfort

良くも悪くも伝統的な日本のリゾートホテルです

北海道に13の温泉旅館とビュッフェレストランを展開する鶴賀グループが運営するホテルです。サロマ湖畔にあり、レイクビューの部屋からはサロマ湖とサロマ湖に沈む夕陽を眺めることができます。部屋はそれなりに古さを感じますが、良く手入れされており、広さも十分にあって快適に過ごすことができました。部屋には双眼鏡が備えてあり、サロマ湖に飛来した水鳥を観察することができました。 私たちはビュッフェスタイルの夕食付きのプランで宿泊しましたが、はじめに大きな牡蠣やホタテ、特大の海老(ボタン海老?)などの刺身盛り合わせがテーブルにどんと置かれて、ビュッフェもステーキや蟹の天ぷらなど種類が多く、なかなか豪華でした。 Wi-Fiは通信が速度が遅く不安定な上に暗号化されておらず、改善が必要であると感じました。 車はホテルの玄関口でキーを預けて、移動させてもらいます。
部屋はそれなりの広さがあり快適に過ごせます
寝心地は良かったです
バスルーム
Stayed 1 night in Aug 2021
Verified

8/10 Good

MICHIKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

夕陽

湖が目の前で、夕陽をゆっくり見られました。
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

noriko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

私の72歳誕生日旅行

サロマ湖の景観が野鳥や静けさでとても癒されました。
Stayed 1 night in Jun 2021
Verified

10/10 Excellent

Yasuhiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10年ぶり宿泊も料理レベルは高いまま

今回は10年ぶりに宿泊したのですが、総合レベルは高いままでした。特に夕食・朝食は一級品で満足度かなり高めです。今回北海道で7泊しましたが、最も料理が美味しかったのがここです。サロマ湖周辺でおすすめの宿です。また予約します。
Stayed 1 night in May 2021
Verified

10/10 Excellent

みい

Liked: Staff & service
スタッフが素晴らしい 清潔 食事美味しい!
Stayed 1 night in Aug 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ありがとうございます。

夕食時の海鮮盛り合わせが大変良く、食事は美味しくいただきました。
Stayed 1 night in Aug 2020
Verified

8/10 Good

あつし

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ちょっと古くなっているかな。

温泉は普通ですが、部屋からの湖の眺望は良かったです。 また、夕食のバイキングはなかなか満足出来ました。
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

海の幸を堪能!

とても静かでゆっくり過ごせました。 お料理は海の幸が豊富で素晴らしく、大満足でした。
Stayed 1 night in Aug 2019