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Mercure Nagano Matsushiro Resort & Spa

4.0 star property
4-star spa hotel near Matsushiro Castle

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Photo gallery for Mercure Nagano Matsushiro Resort & Spa

In-room safe, desk, iron/ironing board, free WiFi
A hotel room with a large window, a bed, a TV, a dining table, and a sliding door.
Exterior
Lobby
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
1372-1 Nishiterao Matsushiro, Nagano, Nagano-ken, 381-1215
  • Place, Matsushiro Castle
    ‪11 min walk‬
  • Place, Chokoku-ji Temple
    ‪12 min walk‬
  • Place, Matsushiro Underground Imperial Headquarters
    ‪4 min drive‬

Room options

View all photos for Classic Room, Japanese style, 4 Futon beds, Mountain view

Classic Room, Japanese style, 4 Futon beds, Mountain view | In-room safe, desk, iron/ironing board, free WiFi

Classic Room, Japanese style, 4 Futon beds, Mountain view

7.8 out of 10
Good
(10 reviews)
  • Sleeps 7
  • 4 Twin Futons
  • Free WiFi

View all photos for Classic Room, 1 Double Bed with Sofa bed, Mountain View

Classic Room, 1 Double Bed with Sofa bed, Mountain View | In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 1 Double Bed with Sofa bed, Mountain View

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Classic Room with 2 single beds and 1 sofa bed, Mountain view

Classic Room with 2 single beds and 1 sofa bed, Mountain view | In-room safe, desk, iron/ironing board, free WiFi

Classic Room with 2 single beds and 1 sofa bed, Mountain view

8.4 out of 10
Very good
(52 reviews)
  • Sleeps 5
  • 3 Twin Beds
  • Free WiFi

View all photos for Classic Room, Japanese style, 2 single beds and 2 futon beds, Mountain view

Classic Room, Japanese style, 2 single beds and 2 futon beds, Mountain view | In-room safe, desk, iron/ironing board, free WiFi

Classic Room, Japanese style, 2 single beds and 2 futon beds, Mountain view

7.0 out of 10
Good
(7 reviews)
  • Sleeps 7
  • 2 Twin Beds and 2 Twin Futons
  • Free WiFi

View all photos for Classic Suite, Multiple Beds, Mountain View (Japanese Western Style)

A hotel room with a large window, a bed, a TV, a dining table, and a sliding door.

Classic Suite, Multiple Beds, Mountain View (Japanese Western Style)

  • Sleeps 9
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Classic Room, Multiple Beds, Mountain View

Classic Room, Multiple Beds, Mountain View | In-room safe, desk, iron/ironing board, free WiFi

Classic Room, Multiple Beds, Mountain View

  • Sleeps 5
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Classic Room, 2 Twin Beds, Mountain View

Classic Room, 2 Twin Beds, Mountain View | In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 2 Twin Beds, Mountain View

  • Sleeps 5
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Suite, Multiple Beds

Deluxe Suite, Multiple Beds | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Suite, Multiple Beds

  • Sleeps 8
  • 4 Twin Beds
  • Free WiFi

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Nagano

Matsushiro stay.Your stay at this Matsushiro hotel places you within 2 miles (3 km) of Matsushiro Castle and Former Matsushiro Literary and Military School. Also, Nagano Olympic Stadium is within 3 miles (5 km) and Nagano Prefectural Museum of History is within 6 miles (10 km).

What's nearby

  • Matsushiro Castle - 11 min walk - 0.6 miles
  • Chokoku-ji Temple - 12 min walk - 0.7 miles
  • Former Matsushiro Literary and Military School - 15 min walk - 0.8 miles
  • Zozan Memorial Museum - 20 min walk - 1.1 miles
  • Matsushiro Underground Imperial Headquarters - 4 min drive - 1.3 miles

Getting around

  • Shinonoi Station - 18 min drive
  • Yudanaka Station - 27 min drive

Restaurants

  • ‪ドンキホーテ 篠ノ井バイパス店 - ‬5 min drive
  • ‪マクドナルド - ‬4 min drive
  • ‪はま寿司長野篠ノ井店 - ‬4 min drive
  • ‪OYAKI FARM（おやきファーム）BY いろは堂 - ‬2 min drive
  • ‪ゆで太郎・もつ次郎 篠ノ井バイパス店 - ‬6 min drive

About this property

Mercure Nagano Matsushiro Resort & Spa

4-star spa hotel near Matsushiro Castle
Some rates at Mercure Nagano Matsushiro Resort & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

There's a restaurant on site. WiFi is free in public spaces. Mercure Nagano Matsushiro Resort & Spa offers its guests a full-service spa, hot springs, and a sauna. Mercure Nagano Matsushiro Resort & Spa also features a vending machine, laundry facilities, and dry cleaning/laundry services. Self parking is free.

Smoking is allowed in designated areas at this 4-star Nagano hotel.

  • 345 guestrooms or units
  • Built in 1996
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • Smoking in designated areas
  • Dining venue
Mercure Nagano Matsushiro Resort & Spa offers 345 air-conditioned accommodations with safes and slippers. Televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a hot tub. The spa is open daily.

Public bath/onsen services include an indoor public bath (no minerals), an outdoor mineral hot springs (Japanese-style onsen), and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,025 to 3,025 for adults and JPY 1,815 to 2,178 for children
  • A restaurant

Things to do

  • Full-service spa
  • Hot springs
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3025 to 3025 for adults, and JPY 1815 to 2178 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

Additional fees may apply to children for items such as extra bedding and meals.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Shinshu-matsushiro Royal
Shinshu-matsushiro Royal Hotel
Shinshu-matsushiro Royal Hotel Nagano
Shinshu-matsushiro Royal Nagano
Shinshu Matsushiro Royal Hotel
Royal NAGANO
Royal Hotel NAGANO
Mercure Nagano Matsushiro &
Mercure Nagano Matsushiro Resort Spa
Mercure Nagano Matsushiro Resort & Spa Hotel
Mercure Nagano Matsushiro Resort & Spa Nagano
Mercure Nagano Matsushiro Resort & Spa Hotel Nagano

Frequently asked questions

How close is Mercure Nagano Matsushiro Resort & Spa to the airport?

Mercure Nagano Matsushiro Resort & Spa is 188.7 mi (251-min drive) away from the Chubu Centrair Intl. Airport (NGO) airport, the closest popular airport to the property.

How much does it cost to stay at Mercure Nagano Matsushiro Resort & Spa?

As of Jun 19, 2026, prices found for a 1-night stay for 2 adults at Mercure Nagano Matsushiro Resort & Spa on Jun 29, 2026 start from $55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mercure Nagano Matsushiro Resort & Spa have an airport shuttle?

Airport shuttle services are not available at Mercure Nagano Matsushiro Resort & Spa.

Does Mercure Nagano Matsushiro Resort & Spa offer free breakfast?

Free breakfast isn’t offered at Mercure Nagano Matsushiro Resort & Spa, but buffet breakfast is offered for a fee of between JPY 3025 and 3025 for adults, JPY 1815 and 2178 for children. It's available every day from 7 AM to 9:30 AM.

Is there a casino at Mercure Nagano Matsushiro Resort & Spa?

No, there is no casino at this hotel.

What time is check-in at Mercure Nagano Matsushiro Resort & Spa?

Check-in start time: 3 PM; Check-in end time: 1 AM.

Is there free parking at Mercure Nagano Matsushiro Resort & Spa?

This hotel offers free self parking.

Does Mercure Nagano Matsushiro Resort & Spa have a pool?

Mercure Nagano Matsushiro Resort & Spa does not have a pool.

Does Mercure Nagano Matsushiro Resort & Spa have a restaurant?

Yes, there is a restaurant on site.

Does Mercure Nagano Matsushiro Resort & Spa have a spa?

Yes, this hotel has a spa.

How close is Mercure Nagano Matsushiro Resort & Spa to downtown Nagano?

Mercure Nagano Matsushiro Resort & Spa is 5.3 mi away from Nagano.

Mercure Nagano Matsushiro Resort & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 298 out of 736 reviews
Rating 8 - Good. 243 out of 736 reviews
Rating 6 - Okay. 118 out of 736 reviews
Rating 4 - Poor. 44 out of 736 reviews
Rating 2 - Terrible. 33 out of 736 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

stephanie

Liked: Cleanliness
clean room.. very helpful staff.. loved the happy hour and night cap.. spa also outstanding
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Zhi

Liked: Cleanliness, amenities, property conditions & facilities
The buffet, room , staffs and amenities were all awesome
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Manuel

Liked: Cleanliness, staff & service, amenities
Nice place, a little old but fine 👍
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Carlos Raúl

Liked: Cleanliness, staff & service, amenities
The room was great, all clean, the service was great all the time and we really enjoyed the Onsen and the hotel itself. Great experience, we’ll return soon, no doubt.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Great place. Good onsen. Lou e offers free wine and beer and snacks for afternoon and full bar and snacks for a nite cap.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

LONG

Liked: Cleanliness, property conditions & facilities
Free snack and beer from 1-3 I think Great staffs and clean roon
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

PANTIPA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 food markets and 1 drug store were within walking distance.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Josh

Liked: Cleanliness, amenities, property conditions & facilities
Amazing breakfast. Large room with a great view (mountain view). Nice friendly staff (also helped with luggage forwarding). Clean. Good value.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Nikki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand property, breakfast included was a total delight!!! The variety and quality were outstanding. Convienient location if you have a car. A little harder if you don’t as shopping was a short walk. We stayed in a traditional futon room and found the futon mattresses on the floor a little uncomfortable. Overall a great place to stay. Very busy.
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Marinko

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Hotel is far away from the city centre but there is a complimentary shuttle bus to the station.Only one staff member was professional and kind to help at any time her name is Tomom Nagasava. Breakfast and dinner were the same but tasty . The onsen on the 3rd floor was clean.
Stayed 8 nights in Mar 2026
Verified

10/10 Excellent

Mattie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Alex

Liked: Staff & service, property conditions & facilities
Onsen was nice
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Ho Lei Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Room a little dated. Onsen was great. The lounge time was a great bonus. The buffet breakfast spread was good but lacked good quality.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay :) the hotel was clean and beautiful and my room was very comfortable
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Jim

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast and dinner were very good. Staff great. Accommodations were basic and old. Far away from everything!
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and clean however the location is not convenient if you don’t have a car as it’s around 20mins from Nagano station. The hotel runs a free shuttle bus to the station which is good but the bus only runs about every 1.5h.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Sirinyapon

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, very good. Breakfast is excellent.
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Jason

Dated.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

So Wan

Liked: Cleanliness, amenities, property conditions & facilities
The staff being "very helpful and nice" is often the most important factor for a great stay. A clean room is a baseline expectation, but having it be "big" is a wonderful bonus that adds to comfort. A "welcome drink & snake every night at the lobby" is a unique and generous touch. It shows the hotel goes the extra mile to create a welcoming atmosphere for guests.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Theresa

Liked: Cleanliness, amenities
The outdoor onsen is small
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Mary

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, the bath was clean and wonderful . The buffet was amazing ! Only reason for one less star than perfect was that it was super crowded and the elevators could not handle the needs of all of the guests . We took the stairs several times
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Wendy

Liked: Cleanliness
Disliked: Amenities
The seemingly overworked staff at reception were extremely slow. The Mecure is quite a way out of Nagano, it wouldn't be a choice of ours to stay there again because of the amount of buse tours that have priority at the restaurant over those staying at the resort.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Chun Hung

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Best accommodations and location for the price.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

louise

Liked: Cleanliness, staff & service, amenities
Staff lovely. Minimal english. Fantastic breakfast - book on ipad at restaurant the night before and print ticket. Candy and drinks included in evening. Hot spring was lovely. Shuttle bus fills early.
Stayed 4 nights in Dec 2025