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4.6 out of 5

"The property was well kept and the staff was outstanding. Everyone was helpful, we didn't get a chance to use the pool but it looked inviting. The dow ... " More

By a verified traveler on Tue 19 Nov 2019

Hotel Description

4-star resort near Bob Marley Museum

In entertainment district

A stay at this Half Way Tree resort places you within half a mile (1 km) of Devon House and 2 miles (3 km) of Bob Marley Museum. Peter Tosh Museum and Tropical Plaza are also within half a mile (1 km).

Casino, outdoor pool

This smoke-free resort features a casino, a nightclub, and 3 restaurants. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and airport shuttle. Enjoy the outdoor pool and free buffet breakfast each morning.

Free WiFi, iPod docks

The 46 guestrooms have flat-screen TVs with cable channels and offer free WiFi and iPod docks. 24-hour room service, minibars, and premium bedding are also available.

Premium Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Signature Executive Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Signature Luxury Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Terra Nova All Suite Hotel ratings based on 11 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Terra Nova All Suite Hotel

Everyone (5) Couples (2) Family (8)
5 out of 5

Posted by on Dec 21, 2019

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Comment from Hotel Management

Dec 24, 2019 by KDouglas

Thank you for your 5/5 rating.

4 out of 5
The property was well kept and the staff was outstanding. Everyone was helpful, we didn't get a chance to use the pool but it looked inviting. The downside, if you're staying in one of the rooms on the 300 level, it backs up next to the bar/club. So the vibration from the music will be loud in your room until the wee hours of the morning.

Posted by , from Valdosta on Nov 19, 2019

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Comment from Hotel Management

Nov 24, 2019 by KDouglas

Dear Mr. Sinclair, Thank you for sharing your experience with us. We appreciate your positive comments as we continue to strive to ensure all our guests’ expectations were achieved. We assure you that the noise described from the bar is definitely not the impression we wish to leave on our guests as they seek to achieve quality sleep time, though this is not a constant issue we aim to deliver an efficient resolution to all inconveniences experienced. We hope that these experiences do not deter you from visiting us in future in order for us to create a more tremendous stay.

4 out of 5

Posted by on Oct 19, 2019

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Comment from Hotel Management

Oct 24, 2019 by KDouglas

Thank you for your rating.

4 out of 5
The staff was very hospitable and always ready to offer assistance when needed. overall my stay was very pleasant.

Posted by on Sep 11, 2019

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Comment from Hotel Management

Sep 11, 2019 by KDouglas

It is a great pleasure for us to learn about your recent experience at The Terra Nova All-Suite Hotel. Thank you so much for choosing us and thank you for taking the time to share your wonderful comments with us.

5 out of 5
Excellent customer services , great location and good food for breakfast, lunch and dinner.

Posted by on Jun 4, 2019

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Comment from Hotel Management

Jun 12, 2019 by KDouglas

Thank you for sharing your recent review with us. It is rewarding to read that your expectations were met during your recent visit. We look forward to welcoming you back and serving you again in the near future.

5 out of 5
CONVENIENT LOCATION, FRIENDLY PROFESSIONAL STAFF AND OVERALL CLEAN ENVIRONMENT.

Posted by , from MIRAMAR FLORIDA. on May 20, 2019

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Comment from Hotel Management

Jun 12, 2019 by KDouglas

Dear Lloyd, Thank you for your wonderful review. We are delighted that you had great time. We look forward to hosting you again.

5 out of 5
Awsome hotel. Helpful professional staff. Meticulously maintained grounds. Terrific night club on premesis.

Posted by on May 20, 2019

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Comment from Hotel Management

Jun 12, 2019 by KDouglas

Thank you for staying with us and for your wonderful review. We are happy to note that your stay with us was comfortable, and we look forward to welcoming you when next your travels bring you to Kingston

4 out of 5
Could not sleep because of the noise from the disco. Room was not ready at 3pm which was check in time. Escovitch fish was way too peppery for us to enjoy. Drinks are too pricey at the bar. Lunch buffet was ok, not outstanding.

Posted by , from north haledon, nj on Apr 9, 2019

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Comment from Hotel Management

Jun 12, 2019 by KDouglas

Dear Lynda, Your time invested to share your review is received with much gratitude from our team. We are however quite saddened to learn that a less than spectacular stay was attained whilst on property. Be assured that these undesirable experiences are most definitely not our intention as we seek guest satisfaction at all times. We assure you that the noise described from the bar is definitely not the impression we wish to leave on our guests as they seek to achieve quality sleep time, though this is not a constant issue we aim to deliver an efficient resolution to all inconveniences experienced. Our team has duly noted your concerns related the late check in and the necessary adjustments will be made. We hope that these experiences do not deter you from visiting us in future in order for us to create a more tremendous stay.

5 out of 5

Bery nice.

Excellent service. Tje staff is very accomodating and courteous.

Posted by , from Florida on Jul 19, 2017

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Comment from Hotel Management

Dec 28, 2019 by KDouglas

We appreciate your kind words and please note we look forward to welcoming you back to the Terra Nova All-Suite Hotel.

5 out of 5

I COULDN'T ASK FOR MORE IN THE HEART OF KINGSTON.

Pros: Service and friendliness. Staff go out of their way to make sure you have more than you need
Very clean, safe hotel. Exquisite service, very British. There is a daily breakfast that is by itself worth the stay

Posted by on Sep 8, 2016

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Comment from Hotel Management

Dec 28, 2019 by KDouglas

We appreciate your kind words and please note we look forward to welcoming you back to the Terra Nova All-Suite Hotel.

About the Terra Nova All Suite Hotel

Location 17 Waterloo Road, Kingston, Saint Andrew

Property Features

Terra Nova All Suite Hotel offers its guests an outdoor pool, a spa tub, and a fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. A casino, a nightclub, and a terrace are also featured at the business-friendly Terra Nova All Suite Hotel. An airport shuttle (available 24 hours) is available for a fee. This 4-star Kingston resort is smoke free.

  • 46 guestrooms or units
  • 3 dining venues
  • Buffet breakfast (free)
  • Casino
  • Nightclub
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Norman Manley Intl. Airport (KIN) (19.7 km / 12.2 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Terra Nova All Suite Hotel offers 46 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. 46-inch flat-screen televisions come with cable channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Air conditioning

Food & Drink

Guests are served free buffet breakfast daily from 6 AM to 10:30 AM.

The Regency Room - This fine-dining restaurant specializes in international cuisine and serves dinner only. Reservations are required.

The Terrace - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

The Pâtisserie - This delicatessen serves light fare only. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Terra Nova All Suite Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 40 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Terra Nova All Suite
  • Terra Nova All Suite Hotel
  • Terra Nova All Suite Hotel Kingston
  • Terra Nova All Suite Kingston
  • Terra Nova All Suite Hotel Jamaica/Kingston
  • Terra Nova Kingston
  • Terra Nova All Suite Hotel Jamaica/Kingston
  • Terra Nova All Suite Kingston
  • Terra Nova All Suite Hotel Resort
  • Terra Nova All Suite Hotel Kingston
  • Terra Nova All Suite Hotel Resort Kingston

You should know

  • Terra Nova All Suite Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.