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"Comfortable rooms, but needs attention: carpet worn in many spots, several spots on ceiling in our room, wallpaper wrinkled in room (room 233). One ra ... " More

By a verified traveler on Mon 14 Oct 2019

Hotel Description

Kingston guestrooms with free WiFi

In historical district

You'll find Dietz Stadium and Senate House State Historic Site within 2 miles (3 km) of this hotel. Forsyth Park and Volunteer Fireman's Hall and Museum of Kingston are also within 2 miles (3 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the fitness center and perks like free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 142 guestrooms also offer free WiFi and TVs with cable channels. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$74* Per night/room Nov 9 - Nov 10

Standard Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quality Inn & Suites ratings based on 16 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Quality Inn & Suites

Everyone (6) Couples (1) Family (2)
2 out of 5
Old, run down and disappointing from the room to the attached steak house restaurant. Also the listing claimed they were but 9.42 miles from Bethel Woods which was my final destination. Shocked to find they were actually 47.7 straight line and about 65 miles drive time.

Posted by on Nov 12, 2019

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Comment from Hotel Management

Nov 12, 2019 by Manager

Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our room. Your voice is very valuable to us and we hope you will return on your next travels.

3 out of 5
Comfortable rooms, but needs attention: carpet worn in many spots, several spots on ceiling in our room, wallpaper wrinkled in room (room 233). One railing in staircase was loose, heaters/ac in staircase had frame partially torn off. Food in restaurant delicious, but need more wait staff.

Posted by on Oct 14, 2019

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Comment from Hotel Management

Oct 15, 2019 by Manager

Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our staff as well as our room. We hope to see you again in the future.

4 out of 5
I didn’t like the gas smell at the Inn. Otherwise everything was fine at the Inn.

Posted by on Aug 25, 2019

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Comment from Hotel Management

Aug 26, 2019 by Manager

Thank you for sharing this honest review and feedback about our hotel. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.

4 out of 5
Staff was very helpful as we did ask to move rooms due to adjacent room guests were smoking and smell was coming into our room very strong.

Posted by on Jan 22, 2019

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Comment from Hotel Management

Jan 23, 2019 by Manager

It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our staff and room. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.

4 out of 5

Visit to Dutchess County

Pros: The room was clean and comfortable.
Cons: The condition of the hallways and the breakfast.
Location: Dutchess County Fair
We stayed at this hotel one year ago, found it by chance, were pleased with size and comfort of room and breakfast. Chose same location once again to be close to Dutchess County Fair. Arrived late, had a guaranteed reservation but desk clerk said we almost were marked as a no show and would have been charged. The room was fine but the stairway was filthy. The breakfast was a disappointment. They ran out of plates, didn't provide full silverware upon seating, I asked for water and the container they directed me to was only filled with ice. The area around the serving trays was coated with food remains. My travel companion felt ill a few hours after eating the breakfast. I hope someone at the hotel will see this review.

Posted by on Sep 1, 2018

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Comment from Hotel Management

Sep 4, 2018 by Manager

Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your stay due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.

2 out of 5

How to take the "quality" out of Quality Inn...

We've stayed at this facility many times before and it deteriorates with each visit. The room itself was a good size, but the housekeeping was not thorough. Soap scum was left on the soap tray, which I had to rinse myself. The bathroom is in disrepair with some baseboard missing, stains around the tub and caulking that was poorly applied. The water in the shower comes out the OPPOSITE as to what is marked, so beware you don't scald yourself! The in-room coffee is horrid and the coffee maker takes forever to brew the cup. (Fortunately, there is adequate coffee offered in the lobby.) The wifi connection is sketchy and every time you go to use your device, you have to login again. Only one of the 3 machines in the fitness room works. And security is lacking. The side doors do NOT have a pass key lock. Anyone can enter, any time of the day. The "FREE" breakfast is not a buffet and, rather, limited to only ONE choice. For all these reasons, we will not be returning to the Kingston Quality Inn.

Posted by , from Long Island, NY on Oct 9, 2017

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Comment from Hotel Management

Oct 19, 2017 by Manager

We appreciate your candid feedback, sharing your candid thoughts and assessment of your experienced with every visit in our hotel. Your assessment of the housekeeping service, areas that need attention and repair in the room you stayed in as well as the breakfast choices will be checked. I regret that we failed to meet expectations. Your review will be reported to our management, thank you for sharing your thoughts. Trust that our key people will evaluate and address your concerns accordingly.

4 out of 5

Clean and comfortable for a good price

Pros: Cleanliness
Cons: Some things could use some updating
The room, sheets, towels were crisp and clean, the beds were comfy. There is a microwave and fridge in the room as well as shampoo, soap and lotion in the bathroom and room darkening curtains on the windows ( a must for me!). The front desk was helpful and accommodating when we requested a room change to 2 rooms that were adjoining. Free coffee for guests was great in the morning also a free breakfast voucher for the restaurant. It wasn't a huge menu but what can you expect when it's free! I have stayed in other hotels in the area at about the same price point and was pleasantly surprised. This place isn't luxury but a nice, clean, pleasant place to stay.

Posted by , from staten island, ny on Nov 10, 2015

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4 out of 5

nice hotel/great indoor pool

Pros: the pool was large and not too cold
Cons: the pool opens to the outside/common sense dictates that there would be a lounging area there.
enjoyed the hotel.the restaurant was excellent and the indoor pool was great.

Posted by on Jul 31, 2015

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4 out of 5
Pros: Hotel was clean and the beds were comfortable.
Location: It was pretty easy to get to SUNY New Paltz.
The restaurant was closed so there was no food available which was an inconvenience.

Posted by on Apr 21, 2015

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Comment from Hotel Management

Apr 26, 2015 by Front Desk Manager

Dear Guest, Thank you for writing to us about your recent experience at our hotel. I apologize for the inconvenience because the restaurant wasn’t available during your stay with us. I hope that your overall stay at our hotel was truly a great experience and hopefully you will get to enjoy the establishments during your next visit!

1 out of 5

This hotel is very dirty

Pros: Free breakfast, Free Internet
The hallways of the hotels smell like sweaty armpits. The rooms do not feel like they were cleaned for many months. The carpets are smelly. The only thing that appears clean are the white sheets in which ones sleeps. The tapestry is peeling off the walls and there is garbage lying around on the hallways. This is not worth the money I paid for a room. Had I known, I'd preferred paying extra al long as the room was clean.

Posted by , from NY,NY on Jul 9, 2012

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Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Quality Inn & Suites offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a 24-hour business center on site. Event space at this hotel measures 2016 square feet (181 square meters) and includes conference space. The business-friendly Quality Inn & Suites also features an arcade/game room, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. Smoking is allowed in designated areas at this Kingston hotel.

  • 1 building
  • 142 guestrooms or units
  • 2 levels
  • 2016 sq ft of conference space
  • 181 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Game room or arcade
  • Newspapers in lobby (free)
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Albany Intl. Airport (ALB) (101.5 km / 63.1 mi)
  • Parking: Free self parking

Room Amenities

Quality Inn & Suites offers 142 accommodations with coffee/tea makers and hair dryers. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

Roudigans Steakhouse - This steakhouse specializes in American cuisine and serves breakfast, lunch, and dinner.

Hollywood Lounge - This lobby lounge specializes in American cuisine.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Downhill skiing nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Pool hoist on site

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 6 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Only bookings from non-local guests are accepted; guests whose residence is within 20 mi (32 km) of the property will not be allowed to check in

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Only bookings from non-local guests are accepted. Guests whose residence is within 20 mi (32 km) of the property will not be allowed to check in. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; masks are required in public areas.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it follows sanitization practices of Commitment to Clean (Choice) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Inn Kingston
  • Quality Kingston
  • Quality Inn & Suites Hotel
  • Quality Inn & Suites Kingston
  • Quality Inn & Suites Hotel Kingston

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.