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4.4 out of 5

"Needs updating, clean " More

By a verified traveler on Wed 11 Aug 2021

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Hotel Description

Family-friendly 3.5-star hotel near Queen's University

Near the airport

Within 3 miles (5 km) of this Kingston hotel, you'll find Queen's University and Kingston Centre. International Hockey Hall of Fame and George Taylor Richardson Memorial Stadium are also within 3 miles (5 km).

Business services

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Traveling on business? Take advantage of the 24-hour business center, conference center, and conference space. Enjoy the gym and conveniences like a 24-hour front desk and wedding services.

Premium Room, 1 King Bed with Sofa bed, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 5 Max

Comfort Studio Suite, 1 Queen Bed with Sofa bed, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Suite, 1 Bedroom, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 5 Max

Standard Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Business Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Ambassador Hotel & Conference Centre ratings based on 7 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Ambassador Hotel & Conference Centre

Everyone (6) Couples (1)
5 out of 5

Posted by on Mar 7, 2020

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4 out of 5

Posted by on Aug 22, 2019

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Comment from Hotel Management

Aug 30, 2019 by Maria

Thank you for the rating! Please let us know how we can turn that 4 into a 5.

5 out of 5

Posted by on Aug 13, 2019

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Comment from Hotel Management

Aug 30, 2019 by Maria

Thank you for the rating!

5 out of 5
Needs updating, clean

Posted by on Aug 11, 2021

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4 out of 5

Posted by on Nov 9, 2019

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Comment from Hotel Management

Nov 9, 2019 by Quincy

Thank you for taking the time to leave us a review about your recent stay. Your feedback is essential to our continued improvement. I am happy that you enjoyed time with us, and we look forward to seeing you again in the future. Please let us know what we could do to make your next stay even better. Let’s turn that 4 into a 5! Best Regards, Quincy

4 out of 5

Posted by on Oct 24, 2019

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Comment from Hotel Management

Oct 25, 2019 by Quincy

Thank you for taking the time to leave us a review. Your feedback is essential for our continued improvement. I am happy that you enjoyed your stay. I hope you decide to stay with us during your next visit to Kingston. Let us know what we could have done to turn that 4 into a 5! Best Regards, Quincy

4 out of 5

Posted by on Sep 17, 2019

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Comment from Hotel Management

Sep 17, 2019 by Maria

Thank you for taking the time from your busy time to rate your stay! Please, let us know how we can turn that 5 into 5. Your feedback it is important for us.

About the Ambassador Hotel & Conference Centre

Location 1550 Princess St, Kingston, ON K7M9E3

Renovations + Closures

This property is closed from June 16 2022 to August 31 2023 (dates subject to change).

The following facilities or services will be unavailable from April 21 2022 to August 31 2023 (dates subject to change):

  • Bar/Lounge(s)
  • Breakfast
  • Business center
  • Dining venue(s)
  • Fitness facilities
  • Laundry facilities
  • Sauna
  • Spa tub
  • Swimming pool

Property Features

A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 22000 square feet (2044 square meters) and includes a conference center. The family-friendly Ambassador Hotel & Conference Centre also features a fitness center, a fireplace in the lobby, and room service (during limited hours). Self parking is free. This 3.5-star Kingston hotel is smoke free.

  • 251 guestrooms or units
  • 6 levels
  • 2 buildings
  • 22000 sq ft of conference space
  • 2044 sq m of conference space
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Front desk (24 hours)
  • Storage area for luggage
  • Wedding services available
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Train station: Kingston Station (1.3 km / 0.8 mi)
  • Parking: Free self parking

Room Amenities

Ambassador Hotel & Conference Centre offers 251 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. Digital television is provided. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Unique furnishings
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Snowmobiling nearby
  • Hiking/biking trails nearby
  • Snowshoeing nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Skydiving nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 19

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.

Pet Policy

  • Pets: CAD 25 per accommodation, per night
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 4
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ambassador Hotel Kingston
  • Ambassador Kingston
  • Ambassador Conference Hotel
  • Ambassador Hotel & Conference Centre Kingston, Ontario
  • Hotel Ambassador Conference
  • Ambassador & Conference Centre
  • Ambassador Hotel & Conference Centre Hotel
  • Ambassador Hotel & Conference Centre Kingston
  • Ambassador Hotel & Conference Centre Hotel Kingston

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Key Eco-Rating Program
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.