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Holiday Inn Express & Suites Richland by IHG

2.5 star property
Tuscan hotel near Columbia Center Mall

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Richland by IHG

Exterior
Free daily buffet breakfast
Indoor pool, outdoor pool, open open 24 hours, pool umbrellas
1 bedroom, Egyptian cotton sheets, down comforters, pillowtop beds
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Free airport shuttle
  • Housekeeping
  • Pet friendly

Explore the area

View in a map
1970 Center Pkwy, Richland, WA, 99352
  • Place, Columbia Center Mall
    ‪6 min walk‬
  • Place, Three Rivers Convention Center
    ‪3 min drive‬
  • Place, Toyota Center
    ‪3 min drive‬
  • Airport, Pasco, WA (PSC-Tri-Cities)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

1 bedroom, Egyptian cotton sheets, down comforters, pillowtop beds

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • 408 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

1 bedroom, Egyptian cotton sheets, down comforters, pillowtop beds

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 408 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, Egyptian cotton sheets, down comforters, pillowtop beds

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 408 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, down comforters, pillowtop beds

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(14 reviews)
  • 408 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, Egyptian cotton sheets, down comforters, pillowtop beds

Standard Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(10 reviews)
  • 408 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, Egyptian cotton sheets, down comforters, pillowtop beds

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(24 reviews)
  • 408 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Balcony

1 bedroom, Egyptian cotton sheets, down comforters, pillowtop beds

Suite, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(5 reviews)
  • 532 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible (Comm, Mobil Roll Shwr)

1 bedroom, Egyptian cotton sheets, down comforters, pillowtop beds

Room, 1 Queen Bed, Accessible (Comm, Mobil Roll Shwr)

  • 408 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

1 bedroom, Egyptian cotton sheets, down comforters, pillowtop beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

7.6 out of 10
Good
(4 reviews)
  • 408 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility Tub)

1 bedroom, Egyptian cotton sheets, down comforters, pillowtop beds

Standard Room, 1 Queen Bed, Accessible (Mobility Tub)

  • 408 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Tub)

1 bedroom, Egyptian cotton sheets, down comforters, pillowtop beds

Suite, 1 Queen Bed, Accessible (Mobility Tub)

  • 532 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Balcony, River View

1 bedroom, Egyptian cotton sheets, down comforters, pillowtop beds

Suite, 2 Queen Beds, Balcony, River View

8.6 out of 10
Excellent
(17 reviews)
  • 532 sq ft
  • River view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Balcony, River View (2 Queen)

1 bedroom, Egyptian cotton sheets, down comforters, pillowtop beds

Suite, 1 Bedroom, Balcony, River View (2 Queen)

8.0 out of 10
Very good
(1 review)
  • 532 sq ft
  • 1 bedroom
  • River view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Jetted Tub

1 bedroom, Egyptian cotton sheets, down comforters, pillowtop beds

Suite, 1 King Bed, Jetted Tub

8.6 out of 10
Excellent
(7 reviews)
  • 630 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed

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Exterior

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About the neighborhood

Richland

City center stay.With a stay at this South Richland hotel, you'll be within half a mile (1 km) of Columbia Center Mall and 2 miles (3 km) of Three Rivers Convention Center. Also, Toyota Center is within 2 miles (3 km) and Columbia Point Golf Course is within 6 miles (10 km).

What's nearby

  • Columbia Center Mall - 6 min walk - 0.4 miles
  • The REACH Museum - 2 min drive - 0.9 miles
  • Three Rivers Convention Center - 3 min drive - 1.3 miles
  • Toyota Center - 3 min drive - 1.3 miles
  • Kadlec Regional Medical Center - 7 min drive - 5.0 miles

Getting around

  • Pasco Station - 15 min drive
  • Tri-Cities Airport (PSC) - 13 min drive

Restaurants

  • ‪Moonshot Brewing - ‬16 min walk
  • ‪Jersey Mike's Subs - ‬13 min walk
  • ‪Circle K - ‬9 min walk
  • ‪Olive Garden - ‬11 min walk
  • ‪Ruby Thai Kitchen - ‬11 min walk

About this property

Holiday Inn Express & Suites Richland by IHG

Tuscan hotel near Columbia Center Mall
Holiday Inn Express & Suites Richland by IHG offers its guests an indoor pool, an outdoor pool, a 24-hour health club, and a hot tub. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center, 2 meeting rooms, and coworking spaces. Event space at this hotel measures 780 square feet (72 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express & Suites Richland by IHG. You'll have access to the health club at a partner property. A roundtrip airport shuttle is free (available on request). Free self parking is available.

This Tuscan-style Richland hotel is smoke free.

  • 1 building
  • 82 guestrooms or units
  • 4 levels
  • 780 sq ft of conference space
  • 72 sq m of conference space
  • Built in 2003
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • No smoking on site
  • Water dispenser
Holiday Inn Express & Suites Richland by IHG offers 82 accommodations with safes and complimentary newspapers. These individually decorated and furnished accommodations include desk chairs. Pillowtop beds feature Egyptian cotton sheets and down comforters. LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include offices and desks, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Total with taxes and fees
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 9:00 PM at scheduled times and on request
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 5:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour health club
  • 24-hour pool access
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • TV in common areas
  • Water sports equipment

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool

Room amenities

Entertainment

  • LED TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • An off-leash area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access is available 24-hours a day.
  • Up to 4 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Holiday Inn Express Hotel Richland
Holiday Inn Express Richland
Richland Holiday Inn Express
Holiday Inn Express Richland Hotel
Holiday Inn Express Suites Richland
Holiday Inn Express Suites Richland
Holiday Inn Express Suites Richland by IHG
Holiday Inn Express Suites Richland an IHG Hotel
Holiday Inn Express & Suites Richland by IHG Hotel
Holiday Inn Express & Suites Richland by IHG Richland
Holiday Inn Express & Suites Richland by IHG Hotel Richland

Frequently asked questions

How close is Holiday Inn Express & Suites Richland by IHG to the airport?

Holiday Inn Express & Suites Richland by IHG is 8.4 mi (13-min drive) away from the Tri-Cities Airport (PSC) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Express & Suites Richland by IHG?

As of Dec 8, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Richland by IHG on Dec 14, 2025 start from $96.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Express & Suites Richland by IHG have an airport shuttle?

Holiday Inn Express & Suites Richland by IHG offers a free airport shuttle, available from 7:00 AM to 9:00 PM at scheduled times.

Does Holiday Inn Express & Suites Richland by IHG offer free breakfast?

Holiday Inn Express & Suites Richland by IHG offers free buffet breakfast on weekdays between 5:00 AM and 9:30 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Holiday Inn Express & Suites Richland by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn Express & Suites Richland by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Holiday Inn Express & Suites Richland by IHG?

This hotel offers free self parking and extended parking.

Does Holiday Inn Express & Suites Richland by IHG have a pool?

Holiday Inn Express & Suites Richland by IHG features an indoor pool and an outdoor pool. Guests can enjoy 24-hour pool access.

Does Holiday Inn Express & Suites Richland by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express & Suites Richland by IHG to downtown Richland?

Holiday Inn Express & Suites Richland by IHG is 4.6 mi away from Richland.

Holiday Inn Express & Suites Richland by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 521 out of 824 reviews
Rating 8 - Good. 200 out of 824 reviews
Rating 6 - Okay. 52 out of 824 reviews
Rating 4 - Poor. 26 out of 824 reviews
Rating 2 - Terrible. 25 out of 824 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Eduardo

Stayed 3 nights in Aug 2025

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
24 hour pool was nice. Staff was attentive.
Stayed 1 night in Aug 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Janay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice.
Stayed 1 night in Aug 2025

2/10 Terrible

Blake

Disliked: Property conditions & facilities
When you enter the hotel it has a bad smell, it also didn’t help that someone was smoking in the building. Our room had mold on the bathroom ceiling. Within 5 min of our stay we checked out and found another hotel to stay at.
Stayed 1 night in Aug 2025

4/10 Poor

kelly

Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was red maybe bloody booger on pillow case. Person living in bushes outside
Stayed 1 night in Aug 2025

2/10 Terrible

Crystal

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They billed me and I didn’t even stay!!!!! I arrived they said they didn’t have the room! Horrible experience
Stayed 2 nights in Aug 2025

10/10 Excellent

darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic Holiday Inn
Stayed 1 night in Aug 2025

8/10 Good

LUPE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Luan

Stayed 1 night in Aug 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, quiet and clean
Stayed 2 nights in Aug 2025

8/10 Good

kory

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view of the columbia river basin. We could see the river but the more beautiful part of the view was the sunset and city lights. Service was really great and breakfast staff was friendly and helpful too. My kids and the adults all enjoyed breakfast, and the pool was probably one of the best hotel pools I have experienced outside of Disney and Great Wolf Lodge. No slide, etc of course, but beautiful environment with real granite boulders and healthy! Tropical plants made it feel so peaceful, and well maintained. The only con we experienced was our bathroom fan did not work, but we left a note at the front desk and they were grateful for the information. No bad interactions with employees whatsoever! When we pass through again, we'll stay here!
Stayed 1 night in Aug 2025

6/10 Okay

Chiara

Stayed 2 nights in Aug 2025

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We decided to stay an extra day in the area and booked this on short notice. The staff was nice and the room was also. Comfortable beds, clean and quiet. Breakfast was good. We have often had good stays at the Holiday Inn Express. Loved the cookies and milk at checkin
Stayed 1 night in Jul 2025

8/10 Good

Lisa

Liked: Cleanliness
Good
Stayed 1 night in Jul 2025

4/10 Poor

alicia

Liked: Staff & service
Ran out of cookies
Stayed 2 nights in Jul 2025

10/10 Excellent

Anthony

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice. Bed comfortable. My only complaint was the breakfast was pretty empty when I came down at 7AM. And I waited but none of it was getting refilled in a timely fashion.
Stayed 1 night in Jul 2025

10/10 Excellent

Justin

Stayed 1 night in Jul 2025

4/10 Poor

Timothy

Stayed 1 night in Jul 2025

10/10 Excellent

Aria

Stayed 1 night in Jul 2025

10/10 Excellent

Alexandra

Stayed 3 nights in Jun 2025

10/10 Excellent

Erynn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

jason Eugene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the lady who checked us in had great customer service. the room was clean. pool is very nice and warm
Stayed 1 night in Jun 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I was really greatful that they served breakfast. Itadey stay so much easier.
Stayed 2 nights in Jun 2025